Once-playable videos suddenly "not supported"

A 30G video iPod that had been playing videos downloaded from iTunes (Disney shorts and TV shows) as well as home videos, suddenly announced that all these videos are "not supported". iTunes will no longer update the iPod with these videos and shows the iPod video menu as blank.
In looking through the forum, other people are having this problem as well. Some responses have suggested re-formatting the videos. I would prefer not to re-format dozens of videos. Also, what is to say this will not happen again?
Does anyone know why this has happened in the first place, and if there is a way to get the iPod to recognize the videos as it once did?
I already tried a Restore--no change.
Thanks!

ksaa wrote:
.... So is it my iPhone or is it my charger?
The only way to find out would be trying another Apple USB cable. If you can, visit an Authorized Apple Service Provider or Apple Store next to your place and let them have a look at the phone.
Also see About iPhone, iPad, and iPod accessories and Troubleshooting iPhone, iPad, and iPod touch accessories
for more troubleshooting information.

Similar Messages

  • Monitor says VIDEO MODE NOT SUPPORTED after changing display settings

    HELP! I am about to have a nervous breakdown with my mac mini! I hooked up the mac to my Philips LCD via DVI. No problem at all. But because the screen is only 15" I wanted to play around with the display settings a bit. So I changed the resolution from it's original 1204x768 to the one higher (not sure of numbers) and to my HORROR, I now can't get any picture at all - it says "VIDEO MODE NOT SUPPORTED". I have tried everything I can think of. I have rest the P-RAM, I have unplugged all cables, plugged the back in again, I bought the mac into work and hooked it up to my monitor and changed the resolution back to 1024x768 which is what it was on originally and that STILL didn't work. I can see the Apple logo and then it goes black and comes up with the error message. HELP! What am I doing wrong - I can't believe one click of a mouse button has rendered my display useless!!!

    Welcome to Apple Discussions!
    Try booting the mini without the display connected, and then, once the system is running, connect the display. This will often force the system to default to a low resolution, and then correctly detect the display when it is connected.
    If that doesn't help, with the display connected, boot into safe mode (hold the shift key down when starting up) and once the system is running, change the resolution to 1024x768, and ensure the correct refresh rate is selected. Rebooting normally ought then to give you a good display.
    If all else fails, boot into safe mode with the display connected, and then in the Finder's file menu, use the 'find' option to search for 'windowserver' (no quotes). You should get 2 or 3 results, including one with a string of alphanumeric characters. Move all of them to the trash and restart normally.

  • Video mode not supported - after installing Lion

    Hi All,
    I installed the new Lion OS on my Mac Mini, all went great and clean.
    But,
    after 2 days of playing with the new OS cool new features I shutdown the Mac Mini and a day later when I started it my TV (Philips HDMI) could not recognized the video format and a message from my TV said "Video Mode Not Support" (I use the HDMI output to an HDMI port on my TV)
    I went to my apple reseler and they reset my PRAM.
    When I plugged it again at home it was working again.
    Then I restarted it to check all is good... and again "Video Mode Not Supported"
    It never happen with OS X Snow leopard. so I guess something is not working as it need to on the new Lion version.
    I'm not sure if there is a workaround until Apple will release a fix but if someone know how to fix it, ill be happy to know...
    thanks
    the hard part is that I dont have a wired keyboard or another display so I must go to Apple to get it solve each time it happens
    Eran

    Hi Markus.
    Im trying the update software once in a while but still nothing... I'm keeping my MacMini up and runing cus I know that if i will shout it down it will not come back with the right display driver.
    anyhow, it did happend once that I shut it down and then it didnt work again after it came back on, so I played with it a little, i took it out of the power outlet and try a few clicks on startup like alt ctrl P and R and cmd + F1 and few other thing and after a few tries it did work... I have now idea why and what actually made it work again but one thing I can say its that the new Lion version have anything it needs in order to work curectly the problem is that somewhere along the startup process (and now im gussing) the OS select a wrong driver for the attached display (in our case Philips) and send a video format to the display that cant be recognaized by the display.
    I realy hope pple will issue a fix to this problem soon!! cus in adition to that I have some zoom issues too which im not sure where it is coming from and if it have to do with our issue.
    Anyway we all hope it will be solve soon.
    Have a good one... Eran

  • Video format not supported error

    video format not supported error help

    You get the error message when you try to sync your MOV / M4V / MP4 files from your iTunes to your iPad? The files are playable in iTunes?
    Then, you'll need to change their so-called H.264 level to 4.1 or below. If you have a Mac, you'll need to use Subler. See http://www.iphonelife.com/blog/87/watching-videos-taken-max-roundup-mkv-mp4m4v-v ideo-converters for a complete tutorial; start at the paragraph starting with "After this, it's worth clicking the video track in the upper list if you want to play the video back in the stock Videos app on your iDevice and not in a third-party one".
    The background explanation for all this is to be found at http://www.iphonelife.com/blog/87/making-stock-videos-application-play-every-mp4 -files-possible . Note that it uses other, more akward utilities to do the level fixing. Again, if you have a Mac, Subler is your friend.

  • I have an iPod Classic 160GB and now it will not sync.  I have restored to factory settings multiple times.  It freezes during sync, gives -50 error code and says video is not supported on iPod.  Please help.

    I have an iPod Classic 160GB and now it will not sync.  I have restored to factory settings multiple times.  It freezes during sync, gives -50 error code and says video is not supported on iPod.  Please help.

    This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.

  • I've been trying to use my Amazon Prime instant video on my Iphone 5 and Ipod but each I'm using a proxy server therefore video is not supported what can I do to alleviate this problem

    I've been trying to use my Amazon Prime instant video on my Iphone 5 and Ipod but each I'm using a proxy server therefore video is not supported what can I do to alleviate this problem

    Are you a 100% sure??? Because I'm definitely given the option to do this and there are even downloads to this effect, i.e. iPhone 3G ios 6.0. I am even given this option when I plug my  iPhone into iTunes. The only problem I'm having is what I have mentioned above.

  • Video format not supported .mov file

    I exported a slideshow from iphoto to quicktime with the following settings:
    1) Export: Custom Export: Movie to Quicktime
    Kind: Quicktime movie file Channels:stereo
    size: 200.2 MB Total Bit Rate: 8268 kbps
    Bit Rate: 1378 bps Video Dimensions: 1280x720
    Video Codec: H.264
    It exports to iTunes, but does not sync to the ipad (video format not supported)
    What is the best setting so I can get the highest quality?

    In looking at the videos that I have, all of which work on my iPad, the ones which I purchased through the iTunes Store are Low Complexity with bit rates of 128 kbps. The ones that I converted by HandBrake for iOS devices are Low Complexity and 159 kbps. All of them are around 850 x 480, H.264.
    Dah•veed

  • TV 32tl838g DLNA Video File not supported

    Hi,
    I bought a new TV, 32TL838G 3D LED, but I'm not happy with it.
    It says it supports DLNA, but for some reason I can't watch any video with DLNA. I had DivX activated, but it didn't help much..
    And i've tried a lot of different videos (with different codecs) but I can't play any of them..
    The strange part, is that I can play all those videos if I put them in a USB Pen drive..
    And the problem is not in my DLNA server, as with other DLNA devices I'm able to reproduce those videos, so this is an issue with this TV.
    I hope that someone here could explain me why this happens, and how to fix it, or at least that a new firmware will fix this (as if with USB videos are playable, then its not hardware but more likely a software issue)
    This is completely unacceptable, when a feature is announced it HAS TO work properly.

    I'm using Windows 7, it supports DLNA so I don't need to install any other software..
    In TV I can browse all movies and folders that I have shared in my Win7 computer, the problem is that I can't watch any movie ,as it says File not supported.
    If I put the same movie in a Pen Drive, and plug the pen drive in the TV than I can watch it without any issue..
    The problem is when I try to watch movies in TV using the DLNA..
    The TV is connected to LAN by wire, not wireless..
    Again, In other devices, like with my Android phone, I can watch movies that I have in my Win7 Computer without any issue, using DLNA (with Samsung Allshare app)
    Thanks

  • "Video format not supported"?

    I have downloaded two episodes of Sleepy Hollow, both in SD. The first transferred to my iphone and played without any difficulty. The second is not transferring to the iphone because "the video format is not supported by the iphone." Any ideas?

    rboleman wrote:
    I have recently been receiving the error message that some of my video podcasts cannot be copied to my iPod because the format is not supported. The crazy thing is that it is happening to video podcasts that I have been downloading & watching for awhile. Why has the video format suddenly changed from iTunes and how can I convert the file so that it will show up on my iPod?
    Since several people have added to this thread with variations of the same problem, here's an explanation.
    Although you do not state the title of the Podcats, the fact is they are not from the iTunes Store. All the iTunes Store does is list them and remember where they are stored, and this is somewhere chosen by the Podcast producer, who is not connected to iTunes or Apple. When you ask for a particular Podcast, the iTunes Store downloads it from the non-iTunes/Apple web site directly to your iTunes.
    What has happened in your case is that the Podcast's producer has changed the format in which the Podcasts are available. Why? Possibly they have had to change their software and the new one either doesn't create iPod compatible Podcasts, or the producer does not know that they are not in the appropriate format. Contact the producer and let them know.
    Don't forget, Podcasts are not exclusive to iPods. They are produced for everyone and used by anyone with an MP3 player or media player. In addition, there are now the newer HD (High Definition) video Podcasts available which will not play on an iPod because it doesn't have enough "processing power". Sometimes therefore, there will be occasions when video Podcasts will not play on an iPod. You could try selecting the episode and *Advanced/Convert selection for use on iPhone/iPod* but the conversion takes forever and will "strip out" the Podcast ID tags, therefore placing the video in the non-Podcasts section of your iPod.

  • Photo Booth suddenly not supported by Graphics Card

    Hi all,
    I've got a serious problem and need it to be rectified as soon as possible.
    Ok, here's the story - I've had my MacBook Pro since 2006, Photo Booth has worked like a breeze. In 2007, I installed Mac OS Leopard and Photo Booth still worked like a breeze.
    Just last week, I installed Adobe Illustrator CS3 & Adobe Photoshop CS3.
    Today, I open up Photo Booth to take some pictures for an assignment and I get an error message that says:
    "Photo Booth cannot open
    The graphics card installed in this computer does not support Photo Booth."
    One thing that confuses me is that iChat and Skype still work fine using the iSight built in, it's just Photo Booth that refuses to open.
    I don't understand, Photo Booth has worked perfectly fine for the last 2 years and now suddenly my graphics card installed doesn't support Photo Booth. Please, I need any help I can get to rectify this problem, it's never happened to me before so I'm quite worried about it.
    The reason why I need this issue to be fixed as soon as possible is because I need the PhotoBooth effects for one of my assignments in Photography. Please help me, I need this to be fixed urgently. All help given will be greatly appreciated.
    Thanks!

    Try using PhotoBooth in another user account--create a new one if necessary. Does it open?
    Also repair disk permissions using your Install Disc 1 DVD. To do this:
    1) Insert the DVD and restart your computer while holding down the C key.
    2) Once the Installer has loaded, hit the enter/return key to move past the Language window.
    3) Move your mouse to the top of the screen--some menus should be there. Click Utilities and choose *Disk Utility*.
    4) In the left-hand column, click your hard drive's icon. (xx.x GB Fujitsu, for example) If you have Windows installed through Boot Camp, choose the "Macintosh HD" icon.
    5) Click the *Repair Permissions* button. This may take more than a few minutes to complete--be patient.
    6) If anything CAN'T be repaired, make a note of it and post it here. When the repair finishes, restart the computer.
    ~Lyssa

  • Error message of "video format not supported" for ATV1 for files from iTunes

    I have an ATV first generation, I had to redo my windows profile and now ATV is not syncing all my movies from iTunes. It says that ATV does not support the video format from movies I downloaded from Itunes.

    I've had this happen with a whole bunch of files over time. Usually it's a disk timeout - it just took too long for iTunes to start streaming the file to the Apple TV. Sometimes it's that the file has been moved/deleted/'lost' as Alley_Cat describes. Sometimes I think that the file has too high a bit rate to play on the old Apple TV or the audio isn't suitable for it.

  • IChat video suddenly not working

    Can anyone help? I'm using iChat 4.0.8 on an almost brand new MacBook Pro. The video worked perfectly fine with my parents, and then suddenly stopped working when we moved. We're still using a wireless connection with an airport extreme. Funny thing is, the video works fine with my husband's MacBook Pro, and my brother who is in California. Why would it suddenly not work with my parents when computers haven't changed?
    please help!

    Did the Modem change ?
    10:49 PM Monday; October 19, 2009
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • External video monitor not supported?

    I started to use color APP just recent and soon found out that Color does not support live preview to my external video monitor via Firewire, I have 2 devices to choose, DSR11 or a DAC 10 ( DV Converter ), firewire to Component.
    I hope that Apple resolve this issue fairly quick, many color users like me that don't have an IO card like AJ Kona or Decklink, color will be useless without an external video monitor for color correction.
    Any input will be appreciated.
    Sigi

    Because of the reduced colorspace required for DV, I'd wager it's unlikely that Color will ever be made to go out via FireWire to a DV deck or DAC.
    Decklink Intensity - $249 or $399? is a potential alternative...
    Patrick

  • My iWeb site - video format not supported on iPhone

    So, I have a video on my site, done in iWeb,(opens in the iPhone Safari browser), its a,Quicktime FastStart movie - my iPhone won't play it. How is it that an Apple product won't play an Apple format movie on an Apple mobile browser?
    I understand the iPhone does not support Flash - so how does it play YouTube clips?
    I have uploaded QT or .mov files into my iPhone to the iPod part of the phone- so what gives?

    VidVantageProducer wrote:
    So, I have a video on my site, done in iWeb,(opens in the iPhone Safari browser), its a,Quicktime FastStart movie - my iPhone won't play it. How is it that an Apple product won't play an Apple format movie on an Apple mobile browser?
    The guidelines in this Apple doc may help:
    _Safari Web Content Guide for iPhone OS — Creating Video_
    ...To download the same doc in easier-to-navigate PDF format, right-click (or control-click) on _THIS LINK_ and choose +Download Linked File+. (The video section starts on page 73.)
    And a summary of supported video formats is here:
    _iPhone - Technical Specifications_
    VidVantageProducer wrote:
    I understand the iPhone does not support Flash - so how does it play YouTube clips?
    Those YouTube clips playing on an iPhone are in the H.264 format. YouTube is in the process of encoding videos on the site as the H.264 format so they can all be viewable on the iPhone and AppleTV in higher video quality. They're adding more of these encoded videos each week until their full library is available in the H.264 format. ...Info taken from here.

  • Album photo/video widget not supported by Other launchers?

    Hi,
    I seemed to notice that the album photo/video widget is not supported by other launchers(e.g. I use Nova Launcher). Walkman widget recently was supported and I can add the widget even I use other launcher(this was not possible before in JB 4.1.2). Does anyone have any idea on this issue or is this a valid concern or not?
    Thank you!

    It's currently not possible to use our photos and videos widget on a 3:rd party launcher. We added this for Walkman with the latest update for the Walkman app but i don't know when/if it will be supported by Album.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

Maybe you are looking for

  • How can I create a pdf but not have it open in acrobat afterwards

    I want to be able to create a pdf file but not have it open up in acrobat after it is created. I am doing this in an Access application that outputs a report to a pdf and then faxes that pdf to a fax number associated with that report.  It might loop

  • Document management plugin available for Reader?

    We use PDF documents exclusively in our work setting. In order to manage our work and work-processes more efficiently, we require a document management solution. The best plugins would allow one to categorize, search, retrieve and enforce access cont

  • Approval step without capacity ad hoc

    Hi, In some workflows for some users we get the error message when we want to previsualize the approval levels of a Shopping Cart: "Approval step without capacity ad hoc, prevision impossible" What is the reason for this error message and how to corr

  • 3 out 4 isn't bad, the 4th one is shutting down

    I just got 4 822's Friday. 3 of them work fine, the 4th one is shutting down. So we have been doing the pull the battery routine. I called customer service on Sunday. They were very helpful, said we have to do a full software reload as the first step

  • Array Index out of bounds error when rendering graph

    Hello, OBIEE 11.1.1.5 running on RHEL version 5.7 I'm encountering a strange problem with graph rendering. I have a graph and a table that are tied to a list of values. The graph renders correctly for many of the values in the list, but for certain v