One channel freezes and becomes "unavailable" all on STBs and DVR boxes
Channel 162 has been freezing, then tiling, then suddenly becomes "unavailable" and to troubleshoot. Went thru all troubleshooting steps, failed 3X, called Verizon tech support this morning too. They tried a signal boost and that failed too. Why would only ONE channel do this on all 4 STBs and one DVR box. Every other channel is fine. PS: I have service scheduled for tomorrow.
Solved!
Go to Solution.
Hello,
It is possible the signal is low or there is something wrong with the tuner in the Set Top Box. Let me know if you still need any assistance.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
Similar Messages
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Audio Problems - One Channel Slow and Sometimes Not At All
Hello,
I'm having a terrible problem, since yesterday - but not in the weeks before. The audio tracks are acting very strange. Sometimes one channel plays normal while the other plays at a reduced speed. Sometimes no audio comes out at all. And when this problem starts happening I continually get the 'Warning - Dropped Frames' box every few seconds.
Strange thing is that last night I was having this problem, and although repairing permissions, and trashing preferences didn't seem to have an effect, after moving all the media to a single location it seemed to be working fine. So, somehow, everything was working great last night when I finished working.
I come in this morning, open the same project that was fine upon closing down last night, hit play and one channel's slow, then it doesn't sound at all, then I don't even get sound in the viewer when I open clips there. And now it's constantly stopping with a 'Warning - Dropped Frames' box.
The system is new as of a month ago, everything was working fine on the first project I did.
The Sequence settings and media settings are all correct - that doesn't seem to be the problem. And There was no problem working on the last project with all the media coming off the 500GB internal hard drive, so I can't imagine I'd need to get an external just for it to work.
My intuition thinks it may have something to do with some of the video clips using time remapping, but the main audio that's causing the problem is a music track, not associated with any of the video (so it shouldn't be linked in any way).
I'm using Final Cut Studio 2, with full updates, etc. on a 24" iMac 2.4GHz Intel Core 2 Duo, with 4GB RAM, 500 GB internal hard drive (100GB still available), running OS X 10.4.10.
Please help,
the system is basically useless until this is fixed,
Thanks,
Matt Morreale
www.yogamayafilms.comMatt,
I just read your post... I am having the same issue. You have explained the issue better than I did in my post. You can read my comments under the subject Final Cut Pro 6 Drop Frame Issue... As you will read, my issue started last weekend when I upgraded to Leopard. Yesterday, I spoke with Apple Tech (Final Cut Pro Support)... They had me do a clean install of Leopard and re-install final cut studio. Once that was complete, do the software upate. Problem still existed. I then called them back and they had me do a clean install of the origianal OS software from the disk that came with my Mac Pro. I than re-installed Final Cut Studio and did the software updates... I still have the same issue.. And like your post stated, I can be in a project and the sound is perfect and then hit the play bar again and the sound is either distorted or it is like an echo where the track is playing and sounds like a second track is right behind it. (Almost like listening to a radio talk show and the person has the radio on and you can hear the time delay of their conversation.
The Apple support team told me to go into the user preference inside final cut and uncheck the following boxes...
Report dropped frames during palayback
abort ett/ptv on dropped frames
abort capture on dropped frames
They said by removing the checks on the three items above, I would stop receiving the Dropped Frame Error Message (until i unchecked the boxes), I would get the error message every 29 frames when trying to play the clip in the timeline. However, by remiving the checks, I still have the issue with the audio...
Question, Have you updated your software, and if so is that when the problems started occurring?
I agree with your comment "the system is basically useless until this is fixed", Please keep me posted,
Thanks
jbk -
ESPN and othe channels freeze and carry on then fr...
anyone know hwy espn and a few other channels keep freezing for a few seconds the carrys on
Hi ChrisGilke,
Thanks for posting. Sorry you’re having problems with your Vision service. Take a look at this link for information on picture quality etc. Let me know if that helps.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
This always happens when trying to do online banking at sites i had no problem with under previous Firefox.
It is NOT legitimate. It is SPAM
The latest Firefox release is 7.0.1 which you should update to by visiting http://www.mozilla.org/en-US/firefox/new/ -
Freezing and dialogue box requesting restart
in the last month several times my screen freezes{always during the screen saver mode}. some of the time i was downloading a movie but it has happened when the screen saver goes into action approx. 5 minutes before the sleep mode.
then appears a translucent dialogue box in several languages telling me to press and hold the power button for restart.
seems to be connected to the screen saver mode, any suggestions?
thanx
safedThe document at http://docs.info.apple.com/article.html?artnum=25704 explains that this error results from a missing file (BaseSystem.pkg) is missing from your >library>receipts folder.
That document also suggests it may have been moved, so first off, try and search for it in the Finder's Edit menu 'Find' command. If you locate it elsewhere on the system, move it back to the library/receipts folder. If it's not found on your system, you can copy it from another Mac running a similar version of MacOS (it doesn't have to be exactly the same version). It's about 2Mb in size so it can even be emailed to you from someone who has a suitable copy.
Alternatively, as the document suggests, you can reinstall MacOS from your install disk. Use 'archive and install' to ensure you don't damage your data, and then bring the system back up to date, preferably by downloading the combo updater rather than System Updates.
You may be able to extract a copy of BaseSystem.pkg from your install disk using Pacifist by the way. I've not tried this, but it may be worth a try if you are otherwise facing a reinstall. -
MACBOOK FREEZES AND ASKS YOU TO RESTART
I HAVE HAD MY MACBOOK FOR LESS THAN A MONTH, AND SOMETIMES THE SCREEN FREEZES, AND A BOX JUST POPS OUT IN MY SCREEN WITH JAPANESE AND ENGLISH TEXT INDICATING THAT I SHOULD PRESS THE POWER BUTTON TO RESTART MY MACBOOK.
DOES ANYBODY KNOWS WHY THIS HAPPENS?Hi aletin
Sounds like a Kernel Panic, which most likely is caused by a software problem.
Try booting the computer with the system DVD (press the "C" OR "option" key at startup) and use 'Disc Utility' to 'repair' the HD. If that doesn't work then try the "Apple Hardware Test" by again booting with the system DVD and press "option" when starting up. Also see:
http://www.thexlab.com/faqs/faqs.html
http://www.thexlab.com/faqs/kernelpanics.html
-Robert -
I have the iPhone 4S. Since I updated to the iOS 6 my phone keeps freezing and the apps crash all the time. Sometimes it freezes up to a minute. And there's no way of fixing that. Is apple going to fix this? I'm not the only one having this problem.
You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4) -
Unplugging all network devices from Fios router prevents DVR freezing and remote control lock ups.
All,
I recently had a Verizon tech visit my house due to constant DVR and remote control freezing. TV content was freezing whether it was locally recorded, pulled from another DVR in the house, or On Demand. On a hunch after the tech tested everything and was about to leave, he unplugged my gigabit switch from the Fios router. Lo and behold everything started running perfectly. Since to the tech, the problem was solved, he closed the case and was on his way. The probem is of course I have more devices than the built in router switch provides ports for. My network is compised of an 8 port Netgear gigabit switch downstream from the Fios router with two wireless access points (with their own built in gigbait switches) connecting to the Netgear gigabit switch. There are no loops in the switch topology. I've tried changing out the router, the gigabit switch, removing the wireless acces points individually as well as plugging the access points directly into the Fios router switch (one at a time with no Netgear switch in the middle) and all scenarious cause the DVR/remote control freeezing to come back. The only devices I can plug into the Fios router without causing freezes are PC's....anything with it's own switch essentially brings the network to it's knees. If anyone has an idea how to get my network back in one piece AND make the DVR's/remotes behave, I'd greatly appreciate the help!
My Fios equipment:
MI-424WR GEN-3I rev I (eye) running firmware 40.19.36
5 Motorola HD-DVRs all QIP 7232-2 running software release 1.9.1 platform build 25.39 (Oct. 22, 2012)
Specific config:
75/35 Fios connecting via ethernet from ONT. Set-top boxes connect to Fios router coax port via powered splitter.
*All SNR/dB mesasurements taken by the tech from the set-top boxes and router are well within spec.
Fios router provides DHCP addressing. Wireless N access points are configured for roaming with the same SSID and non-overlapping channels. Access points are not providing routing or IP adressing...all layer 3 and up services still provided by Fios router
Diagram:
ONT
|
Fios Router ---------Cable Splitter---------Set Top Boxes
|
Netgear Switch
| |
WAP1 WAP2WayfarerII wrote:
... DVR ... remote ... freezing ... TV ... whether ... locally recorded, pulled from another DVR ...
... tech ... unplugged my gigabit switch from the Fios router ... and ... everything started running perfectly ...
... config:
75/35 Fios ... via ethernet from ONT ... Set-top boxes connect to Fios router via powered splitter ...
ONT
|
| cat5
|
Fios Router ---------Cable Splitter---------Set Top Boxes
|
Netgear Switch
| |
WAP1 WAP2
I am inclined to echo several of the "tns" comments, particularly with respect to your splitter. My layout is based on a standard 8-port splitter of the type usually supplied in a VZ install. In addition I do have a ChannelPlus device that functions as a powered splitter, but its use is limited to distribution of secondary TV signals to older analog TVs. My first point then is that this may be an offender as "tns" has suggested.
In addition, I'd describe your wiring as "non-standard" (red-colored items in the above diagram) As you're no doubt aware, with 75/35 you don't really need Cat5e from the ONT (your original diagram). It seems the highest tiers do require it, but in "standard" installations this run is coax directly to an 8-port non-powered splitter (below diagram), then from that splitter via coax to all STBs and CableCards, other TVs, et.), and also to the Actiontec. Subsequent feeds from the Actiontec to wired devices (including WAPs) are via Ethernet (typically Cat 5e).
In fact I don't immediately see how your STBs get additional services such as On Demand and IMG with the wiring shown in your diagram (perhaps someone can help me out here). In "standard" installs the Actiontec must be connected via coax to the ONT to provide such services to other network clients. I don't see that requirement being met here.
For starters I'd recommend that you change your service from WAN Ethernet to WAN coax. This can easily be accomplished over the telephone. Then I'd run coax directly from the ONT to the Actiontec as in my revised diagram below (blue-colored items). If your setup can manage with this arrangement, I think it will help greatly with the "freezing" issue.
ONT - - - - - - coax - - - - -
|
Fios Router --- coax--- Standard 8-Port Splitter --- coax --- Set Top Boxes
|cat5
Netgear Switch
|cat5 |cat5
WAP1 WAP2
Subsequent Note: You provided additional info while I was composing a response, and I'd like to offer another comment. Structured wiring "panels" of the type usually available are pre-configured to provide data, phone and video. This usually means that one is in certain respects limited by the ideas of the panel designer. I have what can be called a structured wiring layout, but it really is composed of individual small custom networks for each service (automation, security, video, data, telco, etc.), configured so that all wiring terminates in "home run" fashion at a central panel (a few details here: http://forums.verizon.com/t5/Home-Networking/Cmon-Show-Us-Your-Network/m-p/481733#M765 ). This layout makes it easier to make adjustments (and there have been quite a few over the intervening years). I'm thinking that in your case you may have to abandon the powered splitter (presumably) built into the panel in order to avoid your present fix.
Subsequent Subsequent Note: From your description it seems that you are using more than a single "whole house" DVR to supply programming to other devices. This is a bit puzzling to me because somewhere along the line I recall reading that only a single whole house DVR was allowed on the network. Can you elaborate a bit? -
Viewmail for outlook, on office 2010 Freezes and becomes unresponsive
I have a user that is running outlook 2010 on a 64bit windows 7 machine. We have the Japanese language pack installed for him to use. When the Viewmail add-in is enabled on his machine, Outlook freezes and becomes mostly unresponsive. as an example, if one were to click on a drop down menu, it would take 20 to 30 seconds to open up. Then the menu would be available, but to select a command, it would take several seconds to click on a choice, then several for the command to actually execute.
When the add-in is disabled, everything works as expected.
This is a new windows machine for him as we are rolling out 7 now to our users and he has had this problem almost from the beginning. We had 8.6.4.7 installed in the 7 image, and once I was able to determine this was the actual cause of Outlooks really poor performance(did this by opening outlook in safe mode, disabling all of the add ins, then enable them one at a time until I saw it freeze when Viewmail was enabled, be it by itself or with any combination of other add-ins), I uninstalled it, reinstalled it. Repaired it. Repaired the Office installation all ended with no change.
Then I upgraded him this morning to 9.0.2.1 because some of the information I found on similar issues reported that it corrected this problem, but alas, no luck. Outlook still freezes and is pretty much useless for him if the Viewmail add-in is enabled.
The only difference I have found is that we have him set up with the Japanese language pack so he can work in his native language. At this time we also have 2 other users that have similar setups and so far they have reported no problems.
His previous XP machine, was a 32 bit, office 2003 setup, with the Japanese language pack also installed and everything played well together then.
Any help or suggestions would be appreciated.
thanksMy brother-in-law is having the exact same issue. Here are 2 links that might help that I just found. I haven't suggested that he do these yet as it's only happened once, but if it continues, we will try it.
Here are the links.
This one kind of explains it: http://www.macosxhints.com/article.php?story=20070215132805440
And these are the official Apple instructions: http://docs.info.apple.com/article.html?artnum=303319
As noted by OSXHints, only use this as a last resort.
Good luck and let us know how it goes.
iMac 24" C2D. G5 1.6 Mac OS X (10.4.7) -
Problem description:
(MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unresponsive, requiring forced power down. Randomly logs off. Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access. Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed. Currently 169.99 GB available of 249.2 GB capacity.
Help?
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 11:35:35 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2008) (Technical Specifications)
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 0/DIMM1
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
Disk Information: ℹ️
Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS21N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.kodak.BonjourAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Disconnect
Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
Destinations:
Backup [Local]
Total size: 63.67 GB
Total number of backups: 1
Oldest backup: 2015-02-23 16:16:08 +0000
Last backup: 2015-02-23 16:16:08 +0000
Size of backup disk: Too small
Backup size 63.67 GB < (Disk used 80.29 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% loginwindow
0% AppleSpell
0% SophosUIServer
0% SophosAntiVirus
Top Processes by Memory: ℹ️
118 MB InterCheck
101 MB SophosScanD
60 MB Dropbox
54 MB mds_stores
41 MB SophosAntiVirus
Virtual Memory Information: ℹ️
49 MB Free RAM
682 MB Active RAM
652 MB Inactive RAM
315 MB Wired RAM
1.49 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Mar 21, 2015, 11:18:52 AM Self test - passed
Mar 21, 2015, 10:53:03 AM /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
Mar 19, 2015, 07:59:03 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crashLinc Davis wrote:
Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB RAM installed. The Etrecheck report can be very informative if one takes the time to examine it.
Ciao. -
If I click to open a pdf file when online with Firefox, the screen freezes and it tells me that the registry isn't updated and I should try regedit. About a month ago I had to wipe my computer clean and start all over again because of a virus that couldn't be cleaned out. I've since downloaded all necessary programs, Acrobat 8 one of them, but this message only appeared yesterday. Not sure why it worked up until now if it's the registry. But I don't know how to update it with regedit.
You need to get rid of all those duplicate files. Put these in the Trash:
Adobe Reader 7.07 (all copies)
AdbeRdr708enUS.dmg
This should leave you with one copy of Adobe Reader 7.08 in your Applications folder, with the correct Adobe icon.
Now run Disk Utility and choose Repair Permissions. When it's done, try double-clicking on the Adobe Reader icon and see if it starts normally. If not, make a note as to any error messages or unusual behavior and post again.
Mulder
If this answered you question, please consider awarding some points. Why Reward Points?
iMac G4 700Mhz Mac OS X (10.3.9) -
How do I put all my live feeds into one channel? I don't want to have to click on each feed source separately. Instead of one feed per website I want just ONE feed for all my sources together.
Hi there old45,
You may find the information in the article below helpful.
iTunes 11 for Windows: Change where your iTunes files are stored
http://support.apple.com/kb/PH12365
Consolidate your files in the iTunes folder
You can consolidate all the files in your library in the iTunes folder—for example, to make it easier to move your library to a new computer.
Choose File > Library > Organize Library.
Select “Consolidate files.”Files remain in their original locations, and copies are placed in the iTunes folder.
To create folders (Music, Movies, TV Shows, Podcasts, Audiobooks, and so on) inside your iTunes folder, and place all your imported media files in the appropriate folders, select “Reorganize files in the folder ‘iTunes Media.’”
Locate your iTunes files
Do either of the following:
Find out where a file is stored: Select the item in iTunes, and choose File > Get Info. The path to the file is shown at the bottom of the Summary pane (next to Where).
Show the file in Windows Explorer: Select the song, and choose File > Show in Explorer.
-Griff W. -
ITunes kept freezing and now it won't start at all
It all started when I downloaded an iTune U class that contained a lot of videos and chose to download all old episodes. It turned out there so many that it would take 25 hours. I tried to abort the downloads, but apparently that messed something up.
First iTunes started up normally, tried to download "83 items" and then started to freeze up after a minute. I had to shut it down via the Task Manager.
Then it got worse, and now it won't start at all. After I click on the icon to open iTunes (I have Windows 8) the screen turns white, the blue wheel spins and nothing happens. When I hold the cursor over the iTunes icon in the task bar I can see two preview tiles (one for Download and one for iTunes itself), but both are blank (all white) and nothing happens - the blue wheel will spin forever. What do I do?
I do have the latest version of iTunes. If I uninstall and reinstall iTunes, will that solve the problem? And will the content of my library still be there? Thanks!Hello, J Appleseed.
Thank you for visiting Apple Support Communities.
You can try an uninstall and reinstall of iTunes to see if that resolves the issue. Your iTunes library will not be deleted by doing this. However, this issue could be a result of multiple issues so an uninstall/reinstall may not resolve this. Below, I have included the best articles that will help you isolate and possibly correct this issue. Process each step and test the results after each step processed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/ts3125
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
Cheers,
Jason H. -
I have my apple TV plugged into my Denon receiver. My receiver is setup with 3 speaker channels, one center, one left front and one right front. When I listen to music via Airplay, sound comes only from the center channel and right, nothing on the left. When I watch Cable Television (not using the Apple TV), all 3 channels work fine so I know that the speaker connections are fine.
I had problems with streaming until I changed the WiFi channel that I was using. The original one conflicted with my neighbor. After that, MOST of my streaming problems vanished. Occasionally, a movie would pause for more buffering and I eventually ran an ethernet cable from the Apple TV to my Apple Extreme (to eliminate the Wifi). I have not had a single problem since then (except to repair the drywall after running the ethernet from one floor to another). :-)
-
Separating 16 bits of data into one 12 bit and one 4 bit channel
I have 16 bits of binary data and i'm trying to split these into one 12 bit and one 4 bit channel. I know that I could use something like:
Dim Channel1 : Set Channel1 = Block.Channels.Add("Channel1", eI16)
Channel1.Formatter.Bitmask = 4,095 'xxxx 1111 1111 1111
but, i'm not sure how to grab those 4 bits out of the 16 bit channel1 and make channel2. It's like i almost need to say something like:
Dim Channel2 : Set Channel2 = Block.Channels.Add("Channel2", eI16)
Channel2 = Channel1.Formatter.Bitmask = 61,440 '1111 xxxx xxxx xxxx
Can anyone help out???? thanks.OK...This is still straightforward. Her is what you want to do :
CurrPos = File.Position ' remember where the block starts
Set Block = File.GetBinaryBlock()
' set up all channels which can be read directly
Dim Channel1 : Set Channel1 = Block.Channels.Add("Channel1", eU16)
Dim Channel2 : Set Channel2 = Block.Channels.Add("Channel2", eByte)
Dim ChannelPH : Set ChannelPH = Block.Channels.Add("Dummy", eU16) ' just a placeholder
Dim Channel5 : Set Channel5 = Block.Channels.Add("Channel5", eU16)
Dim Channel6 : Set Channel6 = Block.Channels.Add("Channel6", eByte)
' Now we need a block which has one channel only. This channel will be used to extract the bits.
' The block needs to start where the third schannel of the above block starts :
File.Position = CurrPos + 2+1 ' 2 for the U16 channel, 1 for the byte channel
Set Block = File.GetBinaryBlock()
' Set the scan width. This defines the gaps between the values of a channel
Block.BlockWidth = 2+1+2+2+1 ' U16 + Byte + U16 + U16 + Byte
Dim Channel3 : Set Channel3 = Block.Channels.Add("Channel3", eU16)
' .. apply bitmask and scaling (see my last example)
' Do the same for the second channel
Set Block = File.GetBinaryBlock()
' Set the scan width. This defines the gaps between the values of a channel
Block.BlockWidth = 2+1+2+2+1 ' U16 + Byte + U16 + U16 + Byte
Dim Channel4 : Set Channel4 = Block.Channels.Add("Channel4", eU16)
.. apply bitmask and scaling (see my last example)
Do the same for the second channel
I hope this works as expected. Let me know if you need more help...
Andreas
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