One Computer--Authorized All 5 Times?!

I just got a new Mac (MacBook) and installed the new iTunes to it so that I could sync up my new iPod Touch as well. I downloaded three applications for my iPod touch but it wouldn't sync them with the ipod because it said I hadn't authorized them. So I typed in my password, and it said "You have now authorized 5 of 5 alloted computers." How is that possible? I only have one computer?
I found the article that had me deauthorize the computer and attempt to do that multiple times but that didn't work.
This is frustrating--I thought the transition to a Mac after my hellish experience with a Dell was supposed to be an easy one? I'm already having to troubleshoot.
Thank you so much for your answers!

See Kay wrote:
I did not realize it is by account + computers, thank you!
So, if I authorize this computer, and then move all of the songs from my iTunes on my Dell onto this computer, I won't be able to authorize it will I. So I should wait until I have all my music on this computer?
I understand the idea behind the 5 authorizations idea, but ugh.
Ya, as you said, it is authorizing 5 different "users" really because you could have one computer and five user accounts and authorize each of those user account with the same account and that would count as you five "computers". And when you authorize them, they stay authorized until de-authorized, even if you lose, destroy, sell, etc. the computer or delete the user account, format the hard drive, etc.
You can always copy iTunes purchased content to any computer you want. So having a computer that is not authorized does NOT prevent you from moving those files onto it. They just won't play unless you authorize it.
I think what I would do, if I were you, would be to use the De-authorize all command. Now if you want, go ahead and reauthorize the Dell. And also authorize the new computer. Copy your library to the new computer. If all goes well, you should have 2 authorized and 3 free. If you decide to get rid of the Dell, then de-authorize it again to get one back. But even if you don't or can't, you still have three more until it becomes an issue again.
Patrick

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Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
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This is absolutely standard behavior and I don't expect this to change any time soon.
Let me try to explain based on a model of a file stored on Server1 and being accessed by Client1 and Client2:
Here's what's happening:
Client1 connects to the server and opens the file for reading.
Client1 reads the file and closes it
Client2 connects to the server and opens the file for reading.
Client2 reads the file and closes it
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There's nothing on the server that knows whether Client1 opened the file to look at it, to copy it, to back it up to some other media or to actually edit it. It is only that last step that should prevent another client from opening the file.
If you think about it, that makes perfect sense. If you copy the file over the network to Client1 you do not want the server to think that Client1 has an exclusive hold on that file and to prevent Client2 from opening it.
The only time the file is in use is a) when the file is being read, and b) when the file is being saved. When it's just being viewed the client doesn't have an active hold on the file.
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If you see Devices in the big list on the left-hand side of iTunes, it should show the name of your iPhone right below it. You can right-click (or hold ctrl and left click) on the name of the iPhone there, and choose "transfer purchases from iPhone".
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Have they patched this problem yet?

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Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

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No Internet acces or only one computer at the time

Hi everybody,
I'm a freelance IT supported and I'm new to Apple. I studied and always worked with PC but with people having more and more Mac at home I had to adapte.
I have a problem at a customer's place which is kinda hard to explain. I'm unable to get Internet access on any devices connected to the WIFI. I tryed sevral setup and the best I can get is "one-device-at-the-time" (the last device that connects to the WIFI). I did screen captures of this setup.
The setup isD-Link DSL-320B Modem (set as DHCP) --> AirPort Extreme (WAN Port) --> wireless devices (iMac, iPad, iPhone, PC, etc.)
Unfortunatly, all the screen captures are in French (I'm in Switzerland) but since it's not literature, I think you can all get what's writen bellow.
mode pont = bridge mode (I think this is how I actualy got one computer to access the web)
I don't understand why the address is 169.254.xx.xx. Shouldn't it get a 192.168.1.x since the D-Link is setup as DHCP (see next screen capt) ? The DNS servers are the ones provided on the ISP info sheet but I don't think it's necessary to put them here, right ?
strangely, the IP range didn't show up when I did the screen capture but it's 192.168.1.2 to 192.168.1.254
I spent two unsuccessful hours last time, i'd realy like to make it right next time so I can actualy send them an invoice and eat more than pastas ;-)
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Hiya.. thanks for the lovely screen shots.. this is hard and would be impossible without them.
Something odd is happening... I don't see anything wrong with your setup.
What I do see is dlink doing its dinky toy dlink type stuff.
The AE should have got an IP from the dlink. 192.168.1.x and as you have it bridged it should also pass packets to the dlink which would get IP for the wireless.. nothing wrong in any of that.
It is failing .. and obviously not passing packets correctly on the ethernet link to the Dlink.
DHCP discovery at the very least is failing..
Look at your last screenshot of the dlink setup. Look at the IP handed to the AE. 83.79.62.39
Where did that come from.. it says the AE is a client but the IP is some odd thing.
Now did you happen to set the AE in DMZ of the dlink or did you use some other method to try and force this to work.. at some point it is passing .. perhaps an old public IP to the AE.. which is not correct.
Your tech-it-easy computer plugged into the dlink is getting the correct LAN ip 192.168.1.2 clearly the AE has failed.
I recommend you reset the Dlink to factory and redo the setup.
If the ISP uses PPPoE, then setup the dlink in bridge mode and run the PPPoE client on the AE.. this is the best method.. but PPPoE is seldom used in Europe for whatever reason.
If you use pppoa or ipoa or other dsl authentication then you must keep using the AE in bridge.
Go back to the fundamental problem.. it is not passing packets over ethernet correctly. The AE is gigabit unless it is very old. Dlink I am guessing is 100mbit. There are occasional hitches.. if you have a switch 10/100 drag it along with you and plug it between the dlink and the AE.. and see if it then gets IP correctly. Check with another ethernet cord.. all the stuff you know.
In the AE you can set wan port speed.. but you will need the AE in router mode.. ie it is NATting a public IP, but you will get double NAT.. as a test you can go for that.
Use 100mbps full duplex.
Of course you don't want to double NAT permanently.
If you don't make progress.. post again..
There is a manual way of bridging the AE.. we normally call it wan bypass.
It is complicated so try the above before you do that.
BTW,,, when the one computer does work, check what IP it is getting.. is it 83.79.62.39.. or whatever the public IP. If so the AE is definitely set wrongly in the DMZ of the dlink.

Airport Extreme 'sees' only one computer at a time

Just ought a new Airport Extreme to replace on old Airport Express (flying saucer type) and find that only one computer can access the internet at a time. This is a downgrade odf service from the old Airport Express, and we cannot find any method to fix the problem. Until we solve the computer problem, we cannot go on to figuring out how to connect our iPod Touches and iPhone. All our equipment is Apple, except for the DSL modem supplied by Earthlink. Anyone have any ideas? Earthlink said that there equipment is working properly, and we beliee that because the old system still works perfectly.

No. Something else is going on.
Your son may be hogging all the bandwidth but your wireless network should never simply disappear. Moreover, if your son isn't doing anything the available bandwidth for other devices should remain unaffected.
I suspect that something is miswired, and from what you describe I suspect that link is between the Extreme and the "other computer".
The way to accomplish what you propose is
Modem > Ethernet cable to Extreme's WAN port
Extreme's LAN ports > wired Ethernet devices.
There should be nothing but an Ethernet cable linking an Extreme LAN port and any other wired device. If you run out of available LAN ports on the Extreme, you need to by an "Ethernet switch" - they are not expensive, but don't call it a "splitter" or you will only confuse yourself. The switch would be connected to one of the Extreme's LAN ports, and you would connect additional devices to it. You can also use one of your Expresses for that purpose, assuming it is the current generation model with two Ethernet ports.

Airport Extreme only connects to one computer at a time

We just got a new modem and now we can no longer go online with more than one wireless computer at a time, although we have set up a network and it has always worked just fine with the previous modem.
The error message we are getting on a Mac trying to connect while another Mac is online is: (orange light) "Airport is connected to the network...does not have an IP address, cannot connect to the internet".
Another message says that the IP address is already in use by the other computer, so no access.
How do we get more than one Mac to go online at the same time, when there is this IP address problem?

The modem is a Zyxell/Zyzell/Zycell (spelling subject to change!) P600R-D1, our provider is Earthlink (formerly Mindspring). I honestly have no idea if it's a combination router/modem, I don't recall if I was the one who set it up or not as it's been several years.
Also, something I forgot to mention (as this problem has been intermittent for some time) is that occasionally our AirPort Base Station will "overload" for lack of a better word and simply drop all connections to one, several, or all of the computers. During these times the number of bars shown (if the computer was previously connected) drops to one below full, whereas computers who were not corrected cannot see the station at all. AirPort Admin Utility is unable to see them as well, the station simply seems to not exist anymore! Unplugging the power cord always fixes the issue, but this problem usually occurs when I'm intentionally using a lot of bandwidth (downloading large files from torrents, playing intensive multiplayer games on the internet) which is why I mention it here, as it might be important.
I'll try poking around the modem configuration page and see what I can find out about it, and I appreciate your help thus far! Hopefully I can get this resolved and cure this headache!

Only able to connect to internet through Broadband DSL one computer at a time.

Hi,
I am using Verizon Broadband DSL, and have used it for a few years.
Equipment:
Westell Versalink Model 327W
Linksys Wireless-G Broadband Router Model WRT54G
I have a desktop (running Windows XP), and 2 laptops (1 XP, 1 Vista) that are connected wirelessly. Until recently all 3 computers have been working fine, connecting to the internet on the wireless network.
The problem is this: When any one of the computers is connected to the internet through the DSL none of the others computers is able to connect – I see the message “Connecting through WAN miniport (PPOE)…”, i.e. I am only able to connect to the internet 1 computer at a time.
As soon as I disconnect from the ‘connected’ computer (desktop or laptop) I am immediately able to successfully connect to the internet on either of the other 2 computers.
I’ve tried resetting everything – no luck.
I don’t recall having changed any of the settings and am baffled.
Any thoughts as to the problem?
Thanks in advance for any help.
Charlie
PS. I haven't called the Verizon DSL Tech Support team yet...but I will soon. I figured on asking here first.
Solved!
Go to Solution.

CharlieJ wrote:
The problem is this: When any one of the computers is connected to the internet through the DSL none of the others computers is able to connect – I see the message “Connecting through WAN miniport (PPOE)…”, i.e. I am only able to connect to the internet 1 computer at a time.
As soon as I disconnect from the ‘connected’ computer (desktop or laptop) I am immediately able to successfully connect to the internet on either of the other 2 computers.
I’ve tried resetting everything – no luck.
I don’t recall having changed any of the settings and am baffled.
Any thoughts as to the problem?
Thanks in advance for any help.
Charlie
PS. I haven't called the Verizon DSL Tech Support team yet...but I will soon. I figured on asking here first.
Ok.
#1 You must get to the network control panel on your computer.
One of the ways, for Windows XP is:
a) Go to Start -> Control Panel -> Network Connections
b) The screen will look like steps 5 and 6, on http://portforward.com/networking/static-xp.htm
For Windows Vista:
a) Go to the globe icon (start button) -> Control Panel -> Network and Sharing Center -> Manage Network Connections.
b) The screen will look like steps 5, 6, and 7, on
http://portforward.com/networking/static-vista.htm
#2 Right click on the WAN miniport (PPPOE), and remove the check mark that says Set as Default Connection.
^^
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

One Computer--Authorized All 5 Times?!

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