One day, being stupid, I used my Comcast email account to be my backup email address, just in case I forgot my security questions. Well I did. The email I was using was deleted and I can't get the answers. How do I fix it?
One day, being stupid, I used my Comcasst email account to be my backup email account in case I forgot my security questions. Well I did. I did not know that Comcast deleted your email when you disconnected with their service. When I ask for my security answers, it sends it to that email. How do I fix what I've done? Because now, I can't download apps that I have to pay for.
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Similar Messages
-
i was restoring my iphone i backed it up right before i did it and now it only shows a back up from months ago. is there anyway to find that back up i did right before i restored my phone?
iTunes prefs > Devices > backups are listed. If you don't see it, it's not on your computer.
Are you sure you didn't enable backup to iCloud either on your phone or in iTunes? The phone will backup to iCloud, and not your computer, even if connected to your computer.
Settings > iCloud > Storage & Backup > scroll to bottom and see last backup date/time -
When I click mozilla icon on desktop, I am connected to the internet with iGoogle as the home page--no orange button in upper left corner, no customized tool bar, no bookmarks. I have to type in each website that I need to go to and if I want to print, there seems to be no way to get to print
Hi krjc,
You should take a look at the Knowledge Base article [[How to set the home page]]. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.
There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.
If that doesn't work you should look at the article [[Preferences are not saved]].
Finally, your issue may be because you've been hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware].
Hopefully this helps! -
I need to connect my iPad to a projector and have USB ports. What do I need to do this and where can I get the suitable fittings? I really need to have more than one USB connection port. Help
You can connect via a cable or wireless using an Apple TV.
http://ipad.about.com/od/iPad_Guide/a/How-To-Connect-Your-Ipad-To-Your-Tv.htm
Connect an iPad to a Television or Projector
http://www.everymac.com/systems/apple/ipad/ipad-faq/how-to-connect-ipad-to-tv-te levision-projector.html
Connecting iPad iPhone or iPod to TV or Projector
http://www.disabled-world.com/assistivedevices/computer/ipad-tv.php
iPad Accessories: Connections for a TV or Projector
http://www.dummies.com/how-to/content/ipad-accessories-connections-for-a-tv-or-p rojector.html
You may be interested in AirPlay on the Apple TV:
http://www.apple.com/airplay/
Alternately, there are Apple Digital AV Adapters for hardwired connections:
http://support.apple.com/kb/ht4108
If your location does’t have wifi to use with the Apple TV, use a portable router.
Portable routers http://compnetworking.about.com/od/routers/tp/travel_routers.htm
Cheers, Tom -
I am having problems setting up airport extreme.
What ADSL modem do you advise to use with my new airport extreme? I have tried a basic TP-Link ADSL2+ modem and I can't get the configuration working. What modem does Apple recommend?Ok well I have looked around some more and have found this to be the most up to date official response to my question as seen at this link here:
http://www.actiontec.com/support/product_details.php?pid=41#q27
Can I Bridge the Actiontec MI424WR router that Verizon provided, when I signed up for FiOS service?
The MI424WR does not have a bridging option, and neither Verizon nor Actiontec support attempting to bridge it.
The desire to bridge the MI424WR is based on a misunderstanding that it is a modem as well as a router. Actiontec does produce DSL Gateways that have a Transparent-Bridging option, which bypasses or disables the router function and allows the Gateway to act simply as a DSL modem, when it is enabled. Many consumers do not realize that with FiOS, the ONT (typically outside the home) is the device that handles changing the FiOS signal from Fiber to either Ethernet or Coax, and that the Router is just a Router, and if it was bridged or bypassed, it would be a device without a function. For most Verizon FiOS customers their service would completely stop if the MI424WR was bridged, because the Video on Demand service is dependent on it to work.
If your ONT is connected to the Actiontec MI424WR router via Coax, the MI424WR is required due to the Coax connection. But if the ONT is connected to the MI424WR via Ethernet, then in most cases some other router can be substituted for the MI424WR, and it can be removed."
So it looks like I will be calling Verizon support to see about getting the Ethernet connection installed and getting another modem... -
I am using my time capsule to back up and I can not get the green light, what should I do
Hi everyone
I posted a quesiton yesterday and when I got up this morning the time machine / capsule (not sure of the difference) had unlocked itself!. The other problem persists and that is that the amber light continues to flash and I can not get the macbook to talk to the time thingy.
Obviously I am not very good at these things and I live in a country where I-systems knows about as much as I do!
Thank you
GillianSo you have never actually used the airport utility.. you were almost there.
You posted this picture.
Screen+Shot+2013-03-15+at+13.20.55.png
Click edit button on that page.
Voila.. airport utility in all its manual setting glory.
Or install a decent utility.. 5.6.
This is not required but to my eyes.. it is much easier to understand and has more useful tool items than later versions.. which are made iOS pretty picture like.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0 -
I just purchased a movie and I can't get the iTunes extras to play, the unrated version plays but I want to watch the special features . Am I just stupid or is there something simple I am not seeing?
Hello there, NighHawk420.
The following Knowledge Base article provides some practical information on where to locate the iTunes Extras when purchased with a movie from iTunes:
About iTunes LP and iTunes Extras
http://support.apple.com/kb/HT3823
When you purchase a movie with iTunes Extras, the primary movie along with the iTunes Extras will download to your iTunes Movie folder. Mouseover the cover art and click the icon on the album to open the main menu to play the movie or view other features.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My InDesign document has two page 1s and I can't get the page numbers to work. Help!
My InDesign document has two page 1s and I can't get the page numbers to work. Help! How do I fix this?
Do you mean the first section is starting at page one?
And the second one now is starting at page two?
So I would ask why you would need sections at all?
Did you set the controls for Automatic Page Numbering?
If you select the particular page where section two is starting in the Pages Panel, you could untick the Start Section option in the numbering and section dialog. That would remove the section. You cannot do that with the very first section, but you should set the first section to Automatic Page Numbering if you ever want to use your document with an inDesign book file.
Uwe -
I have an iphone 4 and I can't get the blue tooth to work in my 2009 Nissan 370z. Any suggestions?
I have an Iphone 4 and I can't get the bluetooth to work in my 2009 Nissan 370z. Any suggestions? Thank you
Was your airport express purchased recently?
Was it new or used?
Has it been set to extend an existing network?
You can always try resetting the airport express by unplugging it and pressing the little button on the underside with a stretched out paperclip for roughly 30-45 seconds then try plugging it in again.
Once you've reset the airport express, you'll want to walk through the setup process from a Mac or Windows computer using Apple's Airport Setup Utility.
For OS X
http://support.apple.com/downloads/AirPort_Utility_5_4_1
For Windows
http://support.apple.com/kb/DL840 -
I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?
I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie -
How can i get my name to appear under devices in itunes. It got deleted, and I can't get it back on.
I'm trying to get my name to appear under devices in itunes for my iphone. It got deleted, and I can't get it back on.
You need iTunes version 11+.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
Cheers, Tom -
I just got my first mac pro and I can't get the photos out of iPhotos and move them on my hp external hard drive, I try export says unable, then I try to drag it from the desktop to the external hard drive but same problem. what to do? Thank you so much
How is your external drive formatted? Use Disk Utility to check the volume format. If it is NTFS, you will need to reformat the HDD as exFAT in order to retain universal compatibility (RW to it on both Mac and Windows).
-
I have an iPhone 4 and I can only get the audio in AirPlay/mirroring but no video! Please help!
ktrow,
We are going to get you up and running with all picture text messages. Have you ever been able to receive picture messages in a group text before? Can ou please check some settings for me. Let's go into Settings, Messages, and is MMS Messaging swich green? How about the Group Messaging switch? If they are green, go ahead and switch those off for a few seconds and then turn them back on. Then re-try the picture message. One last thing, you can also try to reset the network settings. Settings, General, Reset, Reset Network Settings. Please keep us posted.
KevinR_VZW
Please follow us on Twitter @VZWSupport -
I have purchased the VGA Connectors for both a iMac and Macbook Pro so that i can connect my promethean board projector to the computer and I can not get the image on the screen. Does anyone have any suggestions?
Irelandbound wrote:
thank you, I have the adaptors so glad that would work. I just heard adaptors burn out often. So Just thought for my main iMac computer, a plug would be best. I will get one once I move.
Any other suggestions or things I should know about apple products in Ireland. I know there are no Apple stores there.
An adaptor doesn't burn out. It merely serves as a means to connect the power prongs on your device to the power supply.
I believe you are thinking of a transformer, which you do not need. A transformer converts one voltage to another.
You don't need to do that as the power supply of modern electronics can take almost any worldwide voltage.
Look at the label on the device. It should indicate the input power acceptable of 100-240 VAC, 50-60 Hz.
Additionally, I found the adapters cheaper in the UK than I found them in the US. They were available in most supermarket chains. I wasn't in Ireland, so I can't say one way or the other.
If you have something that doesn't have that input power spec, it would require a transformer.
On other items like electric clocks or things with motors, you can connect them up to a transformer and the voltage will be correct, but the frequency may not. For clocks, that will cause them to not keep time well. For motors, they will burn out. -
I purchased an ipad for my husband in 12/2011 - it was stolen last night and i can't find the receipt with insurance and warranty.
The warraty doesn't cover lost or stolen.
If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipadhttp://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.phphttp://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.htmlhttp://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-numberhttp://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom
Maybe you are looking for
-
PDF Converter for Acrobat Pro 8 problem in windows 7 (64)
Hi, I just recently upgraded to Windows 7 - 64 bit and I am getting the following error message when I try to print to the Adobe PDF printer: %%[ Error: undefined; OffendingCommand: setdistillerparams; ErrorInfo: CalCMYKProfile U.S. Web Coated (SWOP)
-
How Do I Update iPhoto's Thumbnail/Preview?
Hello, I use a referenced iPhoto library, that is, the photos are NOT kept in iPhoto's database, but simply referenced in their location on my hard drive. If I edit a referenced photo elsewhere, say in Lightroom or Photoshop, and then look at the pho
-
FI Posting Document not Generating
Hi Gurus, I have created actual payroll results and have run posting to FI. The run is successful where it shows the Green Button but no documents are getting generated please guide what could be an issue. I am getting this error: The selected runs d
-
How do we switch off alerts in XI
Hi XI folks, I am in need of switching Alerts in production due to some XI instance issue. Is there anyway can we switch off the alerts being not triggered?. Your expertise in this regard is highly appreciated. Thanks, Venkat.
-
IS Diagnostics Agent Version 7.01 SR1 available?
Hi, We have solution manager version Versions 7.0 EHP1 < SP20 so Diagnostics Agent Version 7.01 SR1 complies with the version of the Solution Manager system. But I can not find dowload available on market pla