One document will not print in color - all other docs are printing fine

I just purchased an All Ine One Officejet Pro 8630. It will not print my proposal forms in color - although invoices and every other document that requires color seems to print just fine. The proposal form is formatted in in old Microsoft Access file.  Not sure that this would make a difference because I have had no problems with printing it in the past with color.  Any recommendations would be appreciated. Thank you.   

So when you do print, does it come out in a grey scale with various shades of grey instead of the color or in just solid Black and White format? Also, on the PDF front, you can install either software I mentioned and that will allow you to "Print to a PDF File" and then you can at least view the PDF to see if your printing system from Access is outputing in color or not.  Just a troubleshotting idea.

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