One friend , and only one, is unable to send, or I cannot receive his emails
Since installing Firefox, Mozilla, one friend seems unable to contact me by email - there was no problem before. He sends me email, which does not bounce, but there is no sign of it in my webmail, or OE inbox. I use a dongle to receive my Broadband and emails. There are no problems with any other senders
Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
Check and tell if its working.
-> Update Firefox to the latest version (9.0.1)
* [[Updating Firefox]]
-> Update All your Firefox Plugins
* https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
* Restart Firefox
Similar Messages
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I have 2 email addresses on the phone. How come only one accepts a alert tone. When I receive an email from 2nd email it does not notify me of its arrival. What am I doing wrong?
Each email account can have its own alert or notification settings.
Settings > Notifications > Mail > tap on each account and set the alerts you want. -
I'm having problems with my email account. I receive emails when I'm in a wifi zone. But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network. Only when I power off the phone and turn it back on, do I receive the emails through the cellualr network (again with the wifi off)
In your email settings on the phone check to make sure it is set to receive emails on cellular network. It's a feature you can turn off so your phone isn't constantly updating emails on the cell network, but if you are usually in a place with wifi and aren't concerned about going over your data allowance, you can turn it back on.
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When I send a text message to a friends phone I get a Not Delivered message but I can receive his message
Hello dgantz,
The following article provides information and steps that can help get Messages working correctly.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Allen -
I have lost my iPhone and it has stated that it is offline. I received an email that stated it went online and activated play a sound and lost mode. So I went into iPhone app and it says offline. Is there any way to find ?
Not unless it goes back online. If it was stolen it may have been restored, in which case it will never appear again in Find My iPhone.
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I have been using iMessage fine ever since it came out, I have had no problems at all. I've been in Europe for a week now and all of the sudden yesterday morning, iMessage has stopped receiving messages and when I attemp to send one, it says "sending" and the bar travels about 90% and then freezes, then the red icon saying not delivered comes up, and I'm unsure how to fix it. I've made sure everything is up to date, I've even changed my country in my account, the person trying to message me from canada says when they send me a message, it showed delivered. Why did this just happen randomly and how do I fix it?
Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also, See Here > Troubleshooting Messages
http://support.apple.com/kb/TS2755 -
HT1277 Only When abroad, unable to send emails fron ipad 2
Each time i arrive to the same hotel in London, i am getting mail but unable to send mail. Since i did not change any of my normal configuration, can someone explain to me how to resolve this problem? At the hotel, they tell me its a problem with my server, and my server tells me its a problem with my hotel internet provider. Please help
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
HT5858 i can only send airdrop but cannot receive ?
i can send an airdrop message to my husband but i cannot receive one from him. i have checked and we both have airdrop turned on in the control center.
Hi geribadoc,
If you are having issues with AirDrop, you may find the following article helpful:
iOS: Using AirDrop
http://support.apple.com/kb/HT5887
Regards,
- Brenden -
I gave my brother a gift from iTunes music video he received the email but doesn't know what to do to access it
Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3/5 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
A friend is complaining that every time I send him a text message to his iphone from my iphone it goes to his ipad. How can I stop this from occurring ?
If he has iMessage on his iPad set to receive at his iPhone's phone number, that is exactly what is supposed to happen. There's nothiing you can do - he needs to remove his iPhone number from his "you can be reached at" iMessage settings on his iPad.
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Why am I unable to play videos that I receive thru email?
Why am I unable to play videos that I receive through my e-mail acct ? I use hotmail .
Try OPlayerHD Lite
https://itunes.apple.com/sg/app/oplayerhd-lite-best-free-video/id385896088?mt=8 -
Receiving phantom emails and now I cannot receive google emails
My gmail started receiving phantom emails with no content - I could not delete these messages of course. Then, a few weeks later, my iphone stopped receiving all my gmail. Any fixes out there for me?
Hello beckysarahliz
Check out the articles below to troubleshoot issues with receiving your email. You may need to remove your account and then add it back in.
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/ts3058
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G. -
Cannot receive new emails only one email from 2 days ago.
Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!
''RonLar [[#question-1037196|said]]''
<blockquote>
Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!
</blockquote>
''Matt [[#answer-666947|said]]''
<blockquote>
disable email scanning in your anti v irus and then execute a get mail.
</blockquote>
That did it! Many thanks to Matt! -
I am trying to configure my macbook pro to allow mac mail to send and receive via pop and smtp.123-reg.co.uk. I have managed this today on my iphone but still can only receive but not send from my laptop Any sugestions?
Hi mopster555,
Thanks for the question. If I understand correctly, you are not receiving messages on two iOS devices. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Troubleshooting Messages - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
I forgot my security answers and when I try to reset it i do not receive any email.
I am trying to purchase apps and it keeps asking me to answer security questions. I cannot remember my security questions and when i hit reset I dont get any email
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Cheers, Tom
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