One iphone not recognized, but another is in Windows XP

I have a user that has an odd problem.
This person has 2 iPhones - a 4 and a 4s. This week the 4 stopped being recognized by Windows XP on his laptop when he plugs it in. It won't charge from that computer either. However if you plug it into another computer it will see it fine (and charge it). The 4s will recognize and charge fine on his computer.
To recap:
4s - works fine - syncs and charges when connected to his laptop or any other computer.
4 - not seen by his computer, will not charge. Plugged into a different computer, it works fine.
I'm kinda stumped on this one and I haven't seen a precident that matches this problem.
Any help would be greatly appreciated!

I FIGURED IT OUT. THANK FREAKING GOD!
This is what I did:
I went to control panel and unistalled iTunes completely, then I installed 10.6.3
http://support.apple.com/downloads/#itunes which you can find here
It came up with an error saying that my library had beed used with a more updated verision, basically had to upgrade. I installed iTunes 10.7
After it had installed and iTunes was running I hooked up both my iPhone and my flash drive, I have more than 1 usb port I figure most computers do now, and by the time and date in the bottom right corner a small icon came up showing that I had devices hooked up. It showed both my iPhone (but did not know what it was) and my flash drive. If you right click on the iPhone it has the option to Troubleshoot it. I did it and my iPhone 5 now FINALLY SYNCS!
I'm sooo happy now.

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Photosmart all in one 7510 not recognized but connected to wireless

I have a NETGEAR Router, WNDR3800. It is a dual band router running both a 5GHz and 2.4GHz network. I have never been able to maintain a working connection to the printer. After I reload the printer onto the known printers for the Mac, if the printer goes idle I am never able to re-establish the printer for use.
The mac and the printer are both connected to the same 2.4GHz network.
The network has WPA2-PSK [AES] security enabled
The network configuration page shows the network status as ready with Bonjour enabled
The Mac has never been able to pick up the printer wirelessly. I have always had to set it up via USB connection to get the Mac and printer to talk to each other. The printer will join the wireless network without the Mac, however, if i complete the process that way then the Mac will never see the printer.
Recenty updated to OS X Mavericks. Printer would not work although shows the status above. Downloaded new drivers for the OS X update. When running the HP utility to set up the printer, it was not recognized on the network. (reverified both were connected to the same 2.4Ghz network). Attempted to connect via USB. When establishing the network configuration for the printer on the HP Utility via the USB cable reveived an error message that stated the following (paraphrased):
Your printer is connected to the network but is not recognized by your Mac check with hp print website help (essentially)
I have reset the router and re-tried the above process. No difference
I have reloaded all the software and restarted the mac and printer. No difference.
I have manual assigned the IP Address for the printer and reserved the address on the router. Re-attempted to connected wirelessly and via usb. No difference.
I am at a loss as to what I can do next. Not sure if it a router issue or printer issue but I have no other issues with any equipment on this router both establishing connections to and communicating between several other devices. I would appreciate any help with this issue.

Hello dan_man182 and welcome the HP Forums!
I understand you're having an issue printing wirelessly. I can provide help for you.
Follow this document please: 'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati...
Another tip I can give you is the security on your router. For some reason the connection may not like the WPA2-PSK [AES] security type. Try changing that to [TKIP] and see if that helps.
Furthermore, if your 5.0Ghz is active, but you are not using it, try disabling the 5.0Ghz frequency altogether. There is a possibility it could interfere somehow.
That is my personal thought on the matter, if you want a full detailed description on router settings you can refer to this: Suggested Router Configurations
Source: VisionAiry
Thank you for choosing the HP Forums! Let me know if that helps!
GiGi10
I used to work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Iphone is recognized, but not identified correctly

Hi,
i have a problem with my iphoe 4 under Win 7 x64. Everytime i connect the phone iTunes shows me the message like 'iphone is recognized, but not identified correctly' (in German: ein iPhone wurde entdeckt, konnte jedoch nicht korrekt identifiziert werden.)
I have a debug log attached.
Uninstall an Install newest iTunes have i repeated three times. I checked every USB-port and i have disabled my virus scanner G-Data.
Anyone any idea?
Greetings Stephan
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe]
====================================
AppleMobileDeviceHelper.exe begins
====================================
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] parent process: 6300 "iTunes.exe"
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] main thread 4108
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] command line: "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe" --pipe \\.\pipe\30122278-1496151065100246300 --parentPipe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ALLUSERSPROFILE=C:\ProgramData
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] APPDATA=C:\Users\bomholt\AppData\Roaming
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] asl.log=Destination=file;OnFirstLog=command,environment,parent
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CLASSPATH=.;C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramFiles=C:\Program Files (x86)\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramW6432=C:\Program Files\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] COMPUTERNAME=SBSM6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ComSpec=C:\Windows\system32\cmd.exe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] FPNO_HOSTCHECK=NO
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] HOMEDRIVE=C:
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] HOMEPATH=\Users\bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] lib=C:\Program Files\SQLXML 4.0\bin\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] LOCALAPPDATA=C:\Users\bomholt\AppData\Local
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] LOGONSERVER=\\SBSM6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_DATADIRECTORY=C:\Users\bomholt\AppData\Roaming\Mozilla\Firefox\Crash Reports
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_RESTART_ARG0=C:\Program Files (x86)\Mozilla Firefox\firefox.exe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_STRINGSOVERRIDE=C:\Program Files (x86)\Mozilla Firefox\crashreporter-override.ini
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductAppDataPath=C:\ProgramData\Microsoft\Windows Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductCodeName=AntiSpyware
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductPath=C:\Program Files (x86)\Windows Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductUserAppDataPath=C:\Users\bomholt\AppData\Local\Microsoft\Window s Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ReportingGUID=1B1BB305-BF4F-4BA6-8BD8-01850E52FC93
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] NLSLANG=GERMANGERMANY.WE8ISO8859P1
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] NUMBEROFPROCESSORS=2
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] OS=Windows_NT
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] Path=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\;C:\Program Files (x86)\Adobe\Reader 9.0\Reader\plug_ins;C:\Program Files (x86)\Adobe\Reader 9.0\Reader\;C:\Program Files (x86)\Mozilla Firefox;C:\Windows\system32\ora11g\;C:\Program Files (x86)\PC Connectivity Solution\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\Sy stem32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\WiFi\bin\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;C:\Program Files (x86)\Vulcan.NET\Bin\;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\;C:\Program Files\TortoiseSVN\bin;D:\Program Files (x86)\Vulcan.NET 2.0\Bin\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\CVSNT\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_ARCHITECTURE=x86
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_ARCHITEW6432=AMD64
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_LEVEL=6
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_REVISION=1706
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramData=C:\ProgramData
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramFiles=C:\Program Files (x86)
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramFiles(x86)=C:\Program Files (x86)
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramW6432=C:\Program Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PUBLIC=C:\Users\Public
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] QTJAVA=C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SESSIONNAME=Console
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SystemDrive=C:
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SystemRoot=C:\Windows
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TEMP=C:\Users\bomholt\AppData\Local\Temp
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TMP=C:\Users\bomholt\AppData\Local\Temp
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TNSADMIN=d:oracleproduct11.1.0db1\NETWORK\ADMIN\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERDOMAIN=sbsm6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERNAME=bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERPROFILE=C:\Users\bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VS100COMNTOOLS=C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\Tools\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VS90COMNTOOLS=C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\Tools\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VSTO_SUPPRESSDISPLAYALERTS=0
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] windir=C:\Windows
[6300 @ Tue Dec 21 16:49:35 2010] [(unknown facility) iTunes.exe] AMDeviceCopyValue (thread 9616): There was an error getting the value for [com.apple.mobile.iTunes]:[] from lockdown: InvalidResponse
[8416 @ Tue Dec 21 16:49:50 2010] [YSLoader AppleMobileDeviceHelper.exe]

I had a little time to elaborate with and getting involved more deeply. I found out that there was an old installation of IrfanView (some older version) which probably interacted with the iTunes. After unistallation both iTunes (including registry entries and all files from disk) and that sh*t (=IrfanView), the new iTunes installation ran properly and the problem was solved.
It could be caused by the exact combination of: Win7, iTunes 9 or 10, IrfanView, Lenovo T400 and probably something more I cannot recognize .
p.s. During the problem solution I bought me a brandnew iPhone 4 so I was able to test it both with iPhone 4 and iPhone 3. The result was - It does not matter what iPhone do you have...

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

HT1414 iphone not recognized in windows or itunes

iphone not recognized in windows or itunes

My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.

IPhone not recognized by car HDMI cable

I have an HDMI cable that plays my iphone in my car as well as charges it. Ever since the upgrade to iOS 5.1 I get the message that "iPhone does not recognize this."
Please help I paid a lot of money and it worked fine until the upgrade. What can I do??

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

HELP! iPhone is recognized, but when I click on the device, all it shows is a white screen with "iphone" on it. It doesn't allow me to sync or anything.

My iPhone is recognized, but does not let me sync the phone or anything.
That is the screen it shows... How it happened; I plugged in my iphone for the first time, then it asked me to register...
My computer then froze and I clicked cancel and restarted computer. When I turned it back on, it wouldn't go any further than simply showing the "iphone" text as shown in the picture!
PLEASE HELP, as the customer support for Apple says they can't.

Mobile me has been discontinued for over a year. What system and iPhoto versions are you running?
How are you trying to sync? With Photo Stream or thru iTunes?
Do you have an iCloud preference pane in your System preferences?
Do you meet the minimum requirements for iCloud and Photo Stream?
iCloud: System requirements
iCloud: Photo Stream FAQ
OT

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

Iphone not recognized in itunes after upgrade to snow leopard

after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

I am not able to mail the photos from iPhoto. Its always saying that the email address it's not recognized. Another situation is that when I try to add my me account in the preferences account, doesn't recognize my @me password. Tks for any help! :-)

I am not able to mail the photos from iPhoto. Its always saying that the email address it's not recognized. Another situation is that when I try to add my me account in the preferences account, doesn't recognize my @me password. Tks for any help! :-)

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IPhone not recognized on Windows 7 but recognized on iTunes

I follow all the steps to make my iPhone recognized on iTunes.
But it is not recognized on Windows 7. It don't appears on My Computer, and it does not ask for install driver when I plug it in.
It is very strange!
Sorry for my terrible english.
Please help me!

when we connect iPhone on windows 7, there is 2 device drivers it supose to install. One of then is called Aple iPhone and it is automaticaly installed by windows. I supose whe this is not listed is when we can't recognized the device on explorer, but in iTunes. Any sugestion to how do I install Apple iPhone icons mannually?

IPhone not recognized by computer, but is charging just fine?

Hello,
I have synced my phone before with my iTunes just fine, but lately I've had issues. I plug my phone into my computer and it charges it just fine, but no trust notification or anything has shown up. No indication of it being noticed at all happens. Now before you answer, let me explain some things;
1. I've tried three different cords, old one, and two new ones.
2. It is no where to be found in device manager or anything of the sort.
3. I have uninstalled and reinstalled all of iTunes at least three times, to no avail.
4. Restarted and updated everything multiple times as well.
5. Tried two other computers, nothing.
I have iOS 8.1.2, and the newest iTunes (12.something.)
Anyone have any ideas?

Well, this is the support document for an iPhone not being recognized with iTunes in Windows. iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
When you removed and reinstalled iTunes, did you do it by following the instructions in this support document? Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
If you did not follow the instructions above, it can cause additional issues for you. With the phone connected, you say you do not see it in device manager, do you see it in Computer? Do you see any USB error in device manager?

IPhone not recognized by iTunes, but listed in "My Computer"

Hi,
I have exhaustively searched the other threads as well as Apple support. I am running Vista 32-bit. I just received a replacement phone and I have literally never had so much as a hiccup recognizing, syncing, etc. on my laptop which is the only computer I have ever used with an iPhone. When I plug in my new phone initially, a pop up appears stating that Device driver is being installed. It will then appear in "My Computer" as a camera, but does not appear in iTunes.
I have un-installed and re-installed iTunes.
I have un-installed and re-installed the driver for iPhone. When I go to the device manager and attempt to install device driver manually, the message appears "Windows found driver software for your device but encountered an error while attempting to intall it. The phone is recognized on my desktop computer and my iPod is recognized on my laptop. So I am assuming it must be something that is setup on my computer that I need to delete,modify, add, etc. Please someone help.

DR2238 wrote:
When I start ITunes and plug in my IPhone, ITunes will recognize the IPhone as normal, after about a minute, my IPhone will disappear and disconnect from ITunes. I have the most current ITunes and IPhone versions, I have tried different USB cables and different USB ports with the same result. The IPhone will still be listed as a camera in My Computer but not recognized by ITunes. If I unplug the IPhone and plug it back in, ITunes will recognize it again but drop it after about a minute.
Any help would be appreciated
Thanks
It sounds to me like it could be something to do with some power saving mode you have on your computer, such as screen saver or some other power saving mode. Do you have a laptop or desktop PC? as I am more inclined to think that a laptop might cause it if it were running on battery.
The power saving modes/screen saver etc should be in the Control Panel, click Performance and Maintenance, and then click Power Options. In the power options box, have a look around in here and temporarily switch off the screen saver, and adjust the various power option values for the various parts of your computer, to the maximum length/or switch that option off so that it isnt used. After these adjustments, restart your computer and load iTunes up and see if the problem remains.
I never put my iPhone in airplane mode when syncing and I have never had your problem. But if my suggestion doesn't work, then it might be worth trying Piperox13 suggestion.

My iphone is not recognized but my husbands is.

My husbands iphone is recognized and will update but mine will not. I have tried multiple computers and tried reinstalling itunes and did a stop start in services on my computer but I still cannot sync my phone. I am guessing it is a problem with my phone.
Just in case you need to know
Version: 4.1 (8B117)
Carrier : ATT
Model: MB716LL

Success! Husband had taken his phone to the Genius Bar and since it worked fine on their computer they determined the problem was our software. They gave him an instruction sheet showing how to totally uninstall iTunes and a couple other related programs, and then reinstall. That did the trick! Don't worry, your music files are stored in a different folder (usually My Music) and you won't lose any music by uninstalling iTunes.
The instruction file for total uninstall is http://support.apple.com/kb/ht1925

One iphone not recognized, but another is in Windows XP

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