One iTunes Store account, two computers, really need help!

Ok, I have just one iTunes store account however i had 2 different computers i used to download the music. my home computer was originally the one i used but then when i moved, i lost internet so my boss let me use my work computer. however after about 5 years of collecting music on that computer my boss got sick and abruptly sold the business. sadly my music went with that computer. I need to find out what to do to get my purchased music downloaded to my laptop now that i have internet. it was all under the same account just downloaded to my work computer instead of home since homes didn't have internet at the time. what can i do?! I've lost all that music! i can see on my account where i purchased it, but i can't seem to get it on my laptop now! please help!!

phubbardmts wrote:
I've lost all that music!
the following post by Zevoneer, though slightly off topic, says it all:
Did you *back up* your purchases before you you reinstalled your system? If you erased your drive then the purchases will have been erased along with everything else. If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
*You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download*. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive
good luck !
JGG

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Is it possible to have more than one iTunes store account on one computer?

Hi everyone,
We have a MacBook, one iTunes store account, and four iPod Touch devices. We usually redeem iTunes gift cards for purchases instead of using our credit card. Once in a while we give our children an iTunes gift card, but then the card value goes into the one account and everyone has to keep track of their amounts and purchases. Is it possible to set up multiple accounts so everyone can redeem their own gift cards from their individual accounts? I see that iTunes will let me set up an "allowance" account for each child, but that money would be charged to the credit card. I prefer to use the iTunes gift cards as a way to "pay as we go" rather than adding to our credit card balance. Thanks.
Message was edited by: jelbe5

Yes. You can sign into any account you like from itunes.
http://support.apple.com/kb/HT1495
http://support.apple.com/kb/HT1206

Question about multiple computers on one iTunes Store account

I have an iPad which I need to sync with several (actually 8) different Macs around the country. This is the nature of the work I'm doing at the moment. I plan to set all 8 Macs to the same iTunes Store account. I don't need to authorise them to play music or video, but I do want to be able to transfer content and apps I purchase so that I can backup the iPad whichever office I happen to visit. If I purchase an app in one office, presumably I can download it again for free on any of the other Macs should I need to. Understand that this is purely so that I can sync and backup in multiple locations without losing my apps or content.
Does anyone know if what I'm proposing will work? Is the "Authorized Computer" limit purely a limit on playing back content in iTunes? Or will I be prevented from syncing my apps and content on more than 5 computers?

What is not yet clear is quite how the new rules square up with the old rules that one account can be authorized on up to five computers and up to five accounts authorized on any one device.
Unless I'm much mistaken I think you can backup an iPad/iPhone on any computer running iTunes without authorizing it to any of the individual accounts that may have been used for purchased content on it first, although transferring purchased content from the device to the computer does require prior account authorization.
Since you can re-download apps at any time and, at least if you are in the US, now re-download previously purchased music, I think you should be fine. Thought I'd still suggest that it might be easier to take a portable version of your library with you than set up eight independent instances of iTunes.
tt2

How many different Apple TVs can I share one iTunes Store account with?

I currently have one AppleTV at my home, and one at my mothers home. We both share the same iTunes Store account, therefore we share the movies that each other purchase. I am interested in getting my father and my aunt and Apple TV as well, I want them to also be able to use my iTunes Store account. That way, if say my father and I both want to watch the same movie, we can split the cost.
I also currently own an iPhone, and an iPad. I'm going to be getting my mother and father iPads as well. I want them to be able to use my iTunes Store account on those devices as well, and be able to stream movies on them.
I know it says that your iTunes Store account can only be associated with 10 devices, but I'm wondering where Apple TVs fit into that stance. It's probably a stupid question, but I was just curious if the fact that it is iCloud changes anything.
Essentially, I'm wondering if four Apple TVs, three iPads, one iPhone, and my one desktop computer can all stream my iCloud movie content, simultaneously. I doubt there will ever be more than two or three going simultaneously, but I just want to know the limitations before I buy these gifts for my family members and run into an unpleasant surprise.
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as many as you can other computers with itunes accessing the shared ituned lib
likely the limitation is the network bandwidth more then number of connected devices

Can I use 2 different countries alternatively in one iTunes Store account?

Thank you very much in finding time to read (and possibly answer) this query of mine. My iTunes Store account is Philippine-based (even though I live in Dubai right now) ever since I had one and most of my apps we're purchased in that store. However, since a there are a lot of apps and most especially eBooks which I could only get from the US iTunes Store, I am planning to alternatively change the country of my account from Philippines to US and vice versa whenever I need to update apps on a specific store. But my default country would still be in the Philippine iTunes Store. Is that possible? Can I still read my purchased eBooks (from the US iTunes Store) for my iBooks app even if I revert back to the Philippine iTunes Store? Because the eBook selection for the Philippine iBookstore *****! It doesn't offer popular titles or new ones for people to read. Anyway, I've got my auntie's US address for me to be able to make a US iTunes Store account and I'll be using a iTunes gift card for my purchases since I don''t have a US-based credit/debit card with me.
I'd be so grateful to anybody who could give me specific answers to my specific questions on this post.
Thanks in advance!
- STEPHEN, 24, DUBAI, UAE

It is illegal to access an iTunes Store in one country from another country. I know what you are doing, so I'm informing you that doing so is a violation of law.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Billing policy is the same for the iTunes and Mac App Stores.

Use and update purchased apps from one iTunes store account to another?

I have two iTunes Store Accounts (Apple ID's) with the vast majority of purchases, music and apps, made on one account, but I've created a second account and wish to use it to sync with my iPhone.
Will I be able to continue to use and update the apps on my iPhone purchased with the first account?
Thanks.

This sounds like the kinda thing Apple support might be able to help with. It's possible they might be able to merge the 2 accounts or switch user names around or something.
Apps and Protected music files are locked to one account. I don't think there is any way you(personaly) can transfer and/or updated them on a different account.

I've been playing games of war for a while now, but just recently I tried to buy a pack off the game and an error saying it cannot connect to iTunes store appeared! Please I need help!!

EI everytime I try to buy a pack off of games of war an error appears saying it cannot connect to iTunes stite! Please I need help

Hey there julyduque,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the issue connecting to the iTunes Store on your iPhone 5s when trying to make in-app purchases.
Can't connect to the iTunes Store - Apple Support
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If that doesn't resolve the issue, try updating your payment information as suggested in this article:
If you don’t see your in-app purchases - Apple Support
Get more help
If you can't make an in-app purchase, try updating your payment information.
Ciao,
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KILLING AN OLD ACCOUNT--TWO ACTUALLY. NEED HELP BA...

I have 2 old skype accounts that I want to kill. This is a real PITA not having a customer service agent to call. Need help on this, because I established a new account, but when I sign in to skype it defaults to an account I'm trying to kill. Using 8.1

If you're sending from the new account, that address is the outgoing mail address, by default. Did you try deleting the server of the old account? It could be sending mail out through that server instead of the one provided by the new ISP, which would change the outgoing mail address.
Go to Preferences > Accounts and select the new account; look near the bottom of the window where it says "Outgoing Mail Server (SMTP)" and check to be sure that is set to the server provided by your new mail provider. If it's not, you need to select the correct one from the pop-down list.

Two users on the same itunes account...really need help

We both have large amounts of music and are faced with unchecking and checking each song either one of us wants to synch our seperate ipods.
Is there any way we can each have a seperate account, or are there ways to do folders so we can avoid all of this hassle?
TIA

thank you, that is helpful, I do have a few questions...Before I mess with my library I need to know if 'deselecting copy files' means unchecking them (?) and what if my pc doesn't have an 'open' key? I am on Windows.

I want to cancel one iTunes store account, and then change the email associated with my other account to the deleted email. Will it work?

Hi,
I have two itunes accounts. One account has all my store purchases and is associated with my school email address, which I will eventually lose. The OTHER account has NO purchases on it, and is associated with my gmail account.
What I want is for my itunes account with all my purchases, to be associated my permanent gmail email account. However, if I try to change it, Apple of course tells me that the particular email address is already associated with another account. And, as others have said on the forums, you can't merge two accounts.
So, would it be possible to delete the gmail account entirely? And then, after that is done, change the email on my other account to my gmail address? If so, how do I do that?
Thanks!

Hi there,
You may find the information in the article below helpful.
FaceTime for Mac 1.x: Sign in to FaceTime
http://support.apple.com/kb/PH5645
-Griff W.

Using one itunes library on two computers

I want to have a master itunes library on my home computer using an external hard drive and then when I go to work, use the same library, adding new music, artwork, organizing, etc. at work and see those changes on my computer at home. I only want to sync my ipod at home...just want to see everything merge together at home, regularly.

Here you go.
http://lifehacker.com/software/itunes/ultranewb--how-to-move-your-itunes-library -to-an-external-drive-238296.php

How do I combine 2 iTunes store accounts into one library?

I bought a new iMac and I want to combine my iTunes store account with my wife's. How do I move her whole library onto the new iMac and combine it with my existing library and have everything playable for each of our separate users (and for syncing our iPhones) on this machine? Thanks for your help!

so I end up with just ONE iTunes store account that my wife and I share.
You cannot combine iTunes store accounts. iTunes support cannot do this. You can combine purchases and libraries into a single library.
When you make a purchase, the iTunes account info is embedded into the file and this cannot be changed.
Just quit using one of the accounts and both of you use a single iTunes account.

Several iTunes Store accounts, one computer

In my family we have one shared Mac connected to the stero as our "music machine". Can I give myself and the children their own iTunes accounts so that we all can buy music using our own accounts, but still have everyone's purchased music playable on the same shared computer? (And preferrably using the same shared user account on this computer?)
I guess that the question could be re-phrased as is it possible to authorize the same computer to more than one iTunes Store account without setting up individual user accounts on the computer?
thx

Yes. You can have up to five iTunes Store accounts authorized for a single iTunes library.

Can multiple iTunes Store accounts be linked to one iTunes Library

Hi there! I'm having trouble getting a clear answer to this question. If I'm being confusing, forgive me. We are a family of three with two iPod Touches and one older iPod. We recently purchased a new iMac and I migrated our common iTunes Library to the Mac. We won't be using to PC anymore. There are three separate accounts on the Mac but all of them point to the same iTunes Library.
Up until now, we have been using my Apple ID/iTunes Store account for all purchases. I would like to set up a separate iTunes store account for my daughter so she can use all the gift cards she gets to make her own purchases. *If I give her a separate iTunes Store account, can whatever she purchases go into our common library?* I don't want to her to lose access to all the apps and music we have already accumulated.
If both accounts can download content to the same library, can I expect any problems when I sync the different iPods? All of them are set up to sync manually so that we can choose which music playlists, movies and apps go to which device. Will my daughter have to sync her iPod twice -- logging each iTunes store account once -- to get all her content? Are there problems with updating apps?
Sorry this is so long! I keep getting the same answer from an Apple tech via e-mail but it doesn't address the exact points of my concerns! Thanks for any help you can provide.

We have several macs, several ipods, a couple of iphones, several itunes store accounts. So far no problem. You might have to share passwords if you want to share content. I think iStore accounts can only be used on up to 5 computers. We have 7, so have to be a little careful about that. I don't think there is a limit on how many iDevices can be used with one account. I also don't think there is a limit on how many accounts can be used on a single computer (might be wrong about that). You have to be logged into the iStore to download content, and your computer has to be registered with the account to use the content, but once it is on, and registered, syncing to an iPod is not a problem (you do not have to login in again for each account the content was purchased from). I'm just glad I only have two kids, and one wife - things could get trickier in a big family with . . .

HT4137 I have two iPad's that use the same iTunes/store account. I want the two devices to play games with with other, but it recognizes them as the same. I have set up two different iCloud accounts, but still not recognizing the users as different. What

Hello, I have no idea if my question went out, so I'll post it again. I have two iPads (one 3rd gen and one 4th) that use the same iTunes/store account. I want the two devices to game with each other, but the apps recognize them as the same. I have created two different iCloud accounts in an attempt to differentiate between the two, but no luck. How can I continue to use the same iTunes/store account for music and movies, but also have the two devices recognize each other for games?

You can share your iTunes ID and still have separate iCloud accounts with separate IDs, they don't have to be the same. If you kids don't already have an iCloud account, have them set up separate accounts on their devices using separate IDs. If they are already sharing your account, migrate their devices to separate accounts. To do this, start by saving any photo stream photos they wish to keep to ther camera roll (unless already there) by opening your my photo stream album, tapping Select, tap the photos, tap the share icon (box with upward pointing arrow), then tap Save to Camera Roll. If they are syncing notes with iCloud, you'll need to open each of your notes and email them to them so you can later copy and paste the text into new notes created in their new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from thier device and won't effect your device), choose Keep on My iDevice and provide the password to turn off Find My iPhone (if using iOS 7). Then sign back in with a different Apple ID to create their new account and choose Merge to upload the data. Once everyone is on a separate account you can go to icloud.com from your computer, sign into each account separately and delete your data from their account.

One iTunes Store account, two computers, really need help!

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