One mobile app finds my printer, another doesn't

I have an HP Photosmart printer, and an iPad 2, so I decided to download the 2 HP apps (HP ePrint and AiO Remote). Well, the HP ePrint immediately located my printer, and I was able to link up to my GMail, and Cloud apps, etc., and everything worked fantastic! When I went to set up the AiO Remote, lo, and behold, it can't find the same printer the ePrint app can that is linked to it. Therefore, I know my printer is set up fine on the network and connecting with an HP app. I'm open to any suggestions.
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@givemeglenn
Deleting the app would really be your choice. I can't give you a timeline on when or if this printer will be supported.
Sorry
I am an HP employee.
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Thank you for posting on the HP Forums. Have a great day!
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Alright. I want to make sure I have everything correct, then I want to do some research to find out exactly what can be done to get this fixed. You have an 8500a and are trying to scan using the HP Printer Control app on an iPad. Everything is up-to-date and has been power cycled (turned off and on), but the iPad still cannot find the 8500a to scan with using the HP Printer Control app. Is that correct?
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One mobile app finds my printer, another doesn't

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