One month old Aluminum Macbook...

I've had it for about a month now and I've had to reset the SMU twice--the first time due to issues coming out of sleep (screen turns blank but computer is still on), and the second time because iSight was not recognized (did not show up under USB in System Profiler).
Do I have some sort of hardware issue? I don't think it's normal to have to regularly reset the SMU?
Thanks
Message was edited by: fullsmoke

I don't think anyone here will be able to definitively determine that you have a hardware fault from your description of two issues. If you're concerned, I would call AppleCare Support the next time you have an issue. Make sure your problem gets a case number and keep track of the people you talked to and the date(s)/time(s). If you continue to have odd issues then you can build a case with AppleCare Support to get your MacBook in for repair or replacement.
Personally, I think you've encountered two issues that could happen due to various reasons and they may have not been connected at all. Besides the trackpad update, there haven't been any Mac OS X updates to address general issues that everyone might be experiencing with their new MacBooks. So, I wouldn't worry about it too much but keep your software up-to-date an call AppleCare Support when you have a problem so it gets recorded.
-Doug

Similar Messages

One month old macbook pro got hang(freeze) once, and kernel panic once: should i need to take some actions or its ok??

my macbook pro 13.3 (OS XLion 10.7.4) is one month old, few days ago it got freezed(hanged) at that time only 2 apps were running google chrome and xcode, i pressed power button (hold it for few seconds) to restrat.
Today when i opened the lid(as my mac was on sleep for last one hour- no apps except finder was running) i saw an error like this "mac encountered an error hold your power button for few seconds to restart......blah blah..something in other languages too", i think some where it used the word "kernel panic".
After restart mac said "your computer restarted because of a reason", below i have copy pasted the reason.
Please suggest me its(this behavior is) okie or should i take it to apple center?, also to note i have never played any game on my mac. Can any body suggest me why this kernel panic happened by seeing the reason below.
Now i am afraid to leave my mac at sleep with unsaved data and that was the exact reason i shifted from windows to mac.
Interval Since Last Panic Report: 1184595 sec
Panics Since Last Report:          1
Anonymous UUID:                    C5B363C1-4906-4416-995D-9E6844AB2293
Mon Jul 23 02:10:19 2012
panic(cpu 0 caller 0xffffff80002ff238): "vnode_rele_ext: vp 0xffffff800cb4d8b8 usecount -ve : -1. v_tag = 0, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-1699.26.8/bsd/vfs/vfs_subr.c:1711
Backtrace (CPU 0), Frame : Return Address
0xffffff807f7cb6d0 : 0xffffff8000220792
0xffffff807f7cb750 : 0xffffff80002ff238
0xffffff807f7cb790 : 0xffffff7f80eab317
0xffffff807f7cb7b0 : 0xffffff7f80eac071
0xffffff807f7cba00 : 0xffffff7f80eacf22
0xffffff807f7cba40 : 0xffffff800052ca84
0xffffff807f7cbaa0 : 0xffffff80002fb9dc
0xffffff807f7cbaf0 : 0xffffff8000313e06
0xffffff807f7cbb90 : 0xffffff800030c990
0xffffff807f7cbc50 : 0xffffff800030cf0e
0xffffff807f7cbf50 : 0xffffff80005cd61b
0xffffff807f7cbfb0 : 0xffffff80002daa13
      Kernel Extensions in backtrace:
         com.sophos.kext.sav(8.0.4)[898EB02E-4A1D-1F59-6625-C0466041D6C4]@0xffffff7f80ea a000->0xffffff7f80eaefff
BSD process name corresponding to current thread: mds
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 31794466080938
last loaded kext at 31452797715630: com.apple.filesystems.msdosfs          1.7.1 (addr 0xffffff7f808c9000, size 57344)
last unloaded kext at 31714808214502: com.apple.driver.AppleUSBCDC          4.1.17 (addr 0xffffff7f80833000, size 12288)
loaded kexts:
com.parallels.filesystems.prlufs          2010.12.28
com.sophos.kext.sav          8.0.4
com.parallels.kext.prl_vnic          7.0 15098.770637
com.parallels.kext.prl_netbridge          7.0 15098.770637
com.parallels.kext.prl_hid_hook          7.0 15098.770637
com.parallels.kext.prl_hypervisor          7.0 15098.770637
com.parallels.kext.prl_usb_connect          7.0 15098.770637
com.apple.filesystems.msdosfs          1.7.1
com.apple.filesystems.smbfs          1.7.2
com.apple.driver.AppleIntelProfile          85.2
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.ntfs          3.10.1
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AGPM          100.12.42
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.2.0f3
com.apple.driver.AppleMikeyDriver          2.2.0f3
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.driver.AppleIntelHD3000Graphics          7.1.8
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.5f11
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.driver.AudioIPCDriver          1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d0
com.apple.driver.AppleLPC          1.5.8
com.apple.driver.AppleBacklight          170.1.9
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleSMCPDRC          5.0.0d0
com.apple.driver.AppleUSBTCButtons          225.2
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.5f11
com.apple.driver.AppleUSBTCKeyboard          225.2
com.apple.driver.AppleIRController          312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.iokit.SCSITaskUserClient          3.2.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.0.3
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleFWOHCI          4.8.9
com.apple.driver.AppleSDXC          1.2.0
com.apple.driver.AppleUSBHub          4.5.0
com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.driver.AirPort.Brcm4331          530.4.20
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleUSBEHCI          4.5.8
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleSMBIOS          1.8
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.0
com.apple.iokit.IOUSBMassStorageClass          3.0.1
com.apple.driver.AppleProfileTimestampAction          85.2
com.apple.driver.AppleProfileThreadInfoAction          85.2
com.apple.driver.AppleProfileRegisterStateAction          85.2
com.apple.driver.AppleProfileReadCounterAction          85.2
com.apple.driver.AppleProfileKEventAction          85.2
com.apple.driver.AppleProfileCallstackAction          85.2
com.apple.iokit.AppleProfileFamily          85.2
com.apple.driver.DspFuncLib          2.2.0f3
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.iokit.IOFireWireIP          2.2.4
com.apple.iokit.IOAudioFamily          1.8.6fc17
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.2.0f3
com.apple.iokit.IOHDAFamily          2.2.0f3
com.apple.driver.ApplePolicyControl          3.0.16
com.apple.driver.AppleSMC          3.1.3d8
com.apple.driver.IOPlatformPluginLegacy          5.0.0d0
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleGraphicsControl          3.0.16
com.apple.driver.AppleBacklightExpert          1.0.3
com.apple.iokit.IONDRVSupport          2.3.2
com.apple.kext.triggers          1.0
com.apple.driver.AppleIntelSNBGraphicsFB          7.1.8
com.apple.iokit.IOGraphicsFamily          2.3.2
com.apple.driver.IOPlatformPluginFamily          5.1.0d17
com.apple.driver.AppleUSBBluetoothHCIController          4.0.5f11
com.apple.iokit.IOBluetoothFamily          4.0.5f11
com.apple.driver.AppleThunderboltDPInAdapter          1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.4
com.apple.driver.AppleUSBMultitouch          227.1
com.apple.iokit.IOUSBHIDDriver          4.4.5
com.apple.driver.AppleUSBMergeNub          4.5.3
com.apple.driver.AppleUSBComposite          4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.7
com.apple.iokit.IOCDStorageFamily          1.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
com.apple.driver.AppleThunderboltNHI          1.5.5
com.apple.iokit.IOThunderboltFamily          2.0.0
com.apple.iokit.IOFireWireFamily          4.4.5
com.apple.iokit.IOEthernetAVBController          1.0.1b1
com.apple.iokit.IOUSBUserClient          4.5.8
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IONetworkingFamily          2.1
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOUSBFamily          4.5.8
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.6
com.apple.iokit.IOStorageFamily          1.7.1
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4

I have had a 15" Late 2011 model MBP since December and have never had a kernel panic.
If I do I would take it in for a check up.

My one month old macbool pro shut down unexpectedly and is not starting up the magsafe led is faint orange and flickering what to do now???will I be charged by apple istore ??? I'm very panicked please reply

My one month old macbool pro shut down unexpectedly and is not starting up the magsafe led is faint orange and flickering what to do now???will I be charged by apple istore ??? I'm very panicked please reply

Welcome to Apple Support Communities
It seems like your logic board is damaged. As your computer is in warranty, you will get your MacBook repaired for free if you take it to an Apple Store or reseller. Furthermore, you may receive a new MacBook

I had a brand new Mac book pro one month old and the hard drive died. Right before it died I was down loading pictures off a memory card and now they aren't on my memory card! They are wedding pictures I took for a friend and irreplaceable! Please help!!

I had a one month old Mac book pro and the hard drive fried! I was down loading a friends wedding pictures when it stopped working and started heating up. I plugged it in and turned it off as it was making a clicking noise. When I turned it back on the was a grey box with a question mark and nothing else. When I took my memory card out the pictures were gone. I took it back to best buy where I bought it and they said it was dead, needed a new hard drive and all my info is lost! Is there any way to get back those irreplaceable wedding pictures?

There are some data recovery programs (software). I would look into that for the images on the card. When files are deleted, the files are still there, just the headers are removed. That being said, a format of the card or new files written to the card can overwrite deleted files.
The physical hard drive could be thousands of dollars to forensically save, with no guarantee.

HT1349 MY IPHONE 4 THAT IS ONE MONTH OLD IS SENDING MULTIPLE REPEAT TEXT MESSAGES AND EVERYONE I KNOW IS ANNOYED WITH ME, IVE READ THIS IS AN ONGOING PROBLEM, DOES ANYONE KNOW IF THAT IS TRUE OR IF THERE IS A WAY TO FIX IT? I CAN NOT SEEM TO GET AN ANSWER

My iphone 4 is about a month old ad it continues to send multiple repeat texts message to the point where I have stop sending texts because everyone is annoyed with me, is there a solution that anyone knows of? I am hearing from sprint that it is apple's issue and from apple it is a sprint issue. They said I can take it to the store but its one month old and I find it hard to beleive that they do not have an easier solutions, i dont have time to or the patience to give up my phone for three days. This can't be right correct? If anyone has founf a solution I would really appreciate some help as Im sure you can hear I am frustrated.
thank you

It is a sprint issue and other carriers have that same problem. I get multiple copies of texts from other carriers all the time to my iphone. It isn't the iphone, it is the carrier sending the text message several times because they haven't received and ack message from the recepient.

Replacement iphone(hardly one month old phone) is a new one or refurbished ?

Replacement iphone(hardly one month old phone) is a new one or refurbished ?
I am facing lot of issues with my iphone 3gs.Please i request you guys dont buy any apple products here.its waste.I bought my iphone one moth back when i use GPRS(internet ) on my phone .it will shut down and gets heated.Went to imagine(Authorised apple service center)they said will replace the phone when i went to collect the phone they said it a new one when i check the connector it was having all dust in it.WHEN I ASKED THEN AGAIN THEY SAY ITS A NEW PRODUCT.HOW COME A NEW PRODUCT HAS DUST COLLECTED IN CONNECTOR DOCK.
Replace the phone with a brand new phone.

There should be no way to tell. The dealer/store shouldn't know either. It should be good as new.
The warranty clearly states that it can be a refurb unit. You have no say in the matter.

How do I set Mail to only download one-month old emails?

Hello there
I have been a Mac user since 2008 but I have never actually used the default Mail client. I always used third-party applications but since most applications on Yosemite perform really well, I decided to give Mail a shot. The only problem I am facing right now is finding a setting to have Mail only download one-month old emails rather than the whole inbox? I have three accounts (Two on GMAIL and one on Hotmail) and of course they contain thousands and thousands of emails and it will take a very, very long time to download all of them since my internet is pretty slow (2MB), so I was wondering if that option is available? It'd be fantastic. It's available on Android and iOS AFAIK so I assumed maybe it's an option on Mac too?
Thank you for your time.
Regards,
Tarek Elsakka

If you have gmail (Google Mail), one idea is to "label" all the mail you want to in the gmail web interface and then just download mail with a certain label. Take a look at the article at http://gmailblog.blogspot.com/2013/12/download-copy-of-your-gmail-and-google.htm l
Does that help?

The second Earphone jack will not work. My DV6000 is only one month old.

The second Earphone jack will not work, but I get static when I plug my earphones into it. The other jack works ok. I need help in fixing it. My DV6000 is only one month old.
This question was solved.
View Solution.

HI,
Robert96 wrote:
The second Earphone jack will not work, but I get static when I plug my earphones into it. The other jack works ok. I need help in fixing it. My DV6000 is only one month old.
One of the jacks is for audio in and the other is for audio out. Some select versions have an S/PD/F jack. Chances are the reason you are getting static is that if you plug an earphone into a microphone jack it will attempt to behave as a microphone. It will not operate properly.
So..a recap. There is only one earphone jack
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

I have a single Pixel that is broke on my 2 month old retina macbook pro. I have Apple care. What will Happen if I bring it to an apple store.

I have a single Pixel that is broke on my 2 month old retina macbook pro. I have Apple care. What will Happen if I bring it to an apple store.

You can try to see if they will replace it, however there is some sort of acceptable amount of stuck pixels and they won't replace so I hear.
But that was a long time ago and things change.

One Month Old Imac Display Bleached out

The Imac is one month old, base model upgraded to 8Gb RAM. Not running anything too heavy. Recently the display became 'bleached out', for example I cannot see the black lines between columns on the Finder, and the icons seems washed out. in addition I cannot connect a second display as when I press detect displays, none are detected. I have done the usual resets and run an online hard ware test, nothing has changed and the ahrdware is running normally apparently. Have you any sugegstions please as to how to return things back to normal?
Thanks
Mike
PS also recalibrated the monitor but again no change

Hi
I had the same problem and found the answer here :
https://discussions.apple.com/thread/602429?start=0&tstart=0
Which suggested this :
System Preferences > Universal Access > Seeing > look near the bottom, there should be a Contrast adjustment slide, all the way left is normal...
Worked great for me - not sure how it was adjusted in the first place, but all is well now.

My I pod touch 5th one month old wont charge. Its on charger for 2 days but battery does not move from red sign?

My I pod touch 5th one month old wont charge. Its on charger for 2 days but battery does not move from red sign?

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I restored my iphone from a backup that is about one month old (because all my contacts had disappeared). Is it possible to retrieve the text messages that occurred after that back up. They disappeared after the restore.

I restored my iphone from a backup that is about one month old (because all my contacts had disappeared). Is it possible to retrieve the text messages that occurred after that back up. They disappeared after the restore.

I don't know if I'm on the same page as you.
But if you backed up the phone with those contacts pictures notes etc, you should get them back.
After restoring your phone, use the back up that done when you had those contacts messages etc??

TS1367 We have just purchased a new iMac (one month old)

We have just purchased a new iMac (one month old) and today it just shut down and will not power up. I have followed the troubleshooting guide and still not working. Suggestions?

Take it back to the vendor for repair/replacement.

One month old macpro, lost all purchased itunes files..

1 month old mac with 'grey screen', so everything had to be wiped. i didnt have a back up (i did plan on getting an external hard drive i didnt realise it would crash so quickly), so ive lost everything from itunes..
i found my music under previous itunes library's, but what about my purchased tv shows? any chance i can get them back?
any help would be grand, thanks in advance
dave

I had the similar situation before. There are two ways.
1. Just email the customer service people about your situation, and they will tell you how to recover your iTunes data.
2. This is what they told me. Check your menu in iTunes, where it shows an option something like "Download/retrieve purchased items".
Hope this helps.

Exchange 2007 - Selecting New Message Pulls Up One Months Old

I'm using a fully patched copy of Leopard connected to a fully patched copy of Exchange 2007 via OS X's Mail app. For the second time in a week or two I've received a new message in my inbox. However, when I double click it, what gets opened is some other message that's months old. If I go over to my Windows machine and look at my Exchange Inbox via Outlook the message pulls up as I'd expect. So, there seems to be some index corruption inside OS X Mail. Any ideas?

No problem Just checking. You can go to settings > icloud > backup and storage > manage storage > click on the backup you no longer need and choose delete backup. If you delete this backup, your current iCloud storage will not be deleted.

One month old Aluminum Macbook...

Similar Messages

Maybe you are looking for