One month unlimited world-wide not working

I have taken advantage of the Skype offer for one month's free world-wide use that was offred as part of the thw Windows 8 upgrade.
I tried to ring a Switzerland mobile number but it rejecetd it based upon my current balance (Non one month free).
I looked at the premium subscription fine print and it said that mobile access may be available with this but would be informed at the point of subscribing. I did not get any such information.
Should I be able to ring a mobile in Switzerland on this?
Cheers

Hi,
No unfortunately you can't.
Subscription covers calls to:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

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I posted the same question in iOS section as well, link is http://community.skype.com/t5/iOS-iPhone-and-iPad/Unlimited-world-subscription-not-working-for-Swede...
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Signing up for one month free unlimited world call not working

Hi i tried 3 times at the weekend to sign up for the one month free unlimited world calling and it hasn't worked. This offer is still on the website. What's wrong?Thanks

Hi,
No unfortunately you can't.
Subscription covers calls to:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

I have unlimited world subscription not working

When I go to place a call under one of the countries listed, it tells me I need Skype Credit. Why then would I purchase the most expensive plan yet I still cant place any calls? I will cancel and place a dispute on my cc. This is NOT whats advertised. Please read your term and conditions for this plan. Thank you

Hi,
Your call history currently shows that last call was almost 5 minutes and it was covered by your subscription:
https://secure.skype.com/account/call-history
It seems subscription is working.
I did notice that you tried to call also Brazil & Venezuela mobile numbers, but these are not included:
www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
For these numbers you need a different subscription or Skype Credit.
If you still have trouble calling destination that is covered by your subscription then please provide exact call date/time/number to customer service and they can look into this.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Skype Unlimited World Subscription not working

I subscribed to the 'worldwide unlimited free trial subscription' last night. It shows up on my web account that I've subscribed to it. When I login to Skype on my computer and try making a test call it doesn't work or show up. It keeps saying I need Skype Credit to make the call. I've tried logging in and out/quitting the application and all that, still nope. Any ideas?

Hello
Your account shows that you are trying to call a cellphone in the Philippines. Please note that neither calls to cellphones nor landlines in the Philippines are covered by Unlimited World. Please check your coverage.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Re: Unlimited World Subscription Not Working

Hi, I just bouhgt the world unlimited calling package, and tried to call my house in South Africa on the land line. Credit was still deducted from my account?
Please explain, why?

Unlimited World covers South Africa landline numbers. It seems you called a mobile number and since subscription doesn't cover SA mobiles it was charged from balance. If you search South Africa on the rates page it should list Unlimited World only under "Calling landlines"
For mobiles Skype has 60 & 120 minutes. You can find the page here: http://www.skype.com/en/rates/
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Bizarre Cancellation of 12 Month Unlimited World S...

I have had a 12 month Unlimited World Subscription for years. At renewal this year my credit card had expired, so no payment could be made. I was not on Skype or email for a couple of days so I missed Skype's messages about this and when I came back my subscription had been cancelled. No problem I naively thought just call up and pay with another card. Nope that is impossible apparently. Talk to an operator for hours - no joy. All I want is my subscription back, but no-one seems able to help me. 24 hours ago I could have just renewed, and now I am not allowed. Why? This seems crazy.

If subscriptions are canceled due to invalid billing information you can just sign up again for the service with a new card and your new subscription will pick up where the old one left off. If you are trying to renew a retired subscription then you will be unable to. In those instances it's best to have a middleman billing system like Paypal to handle the credit card expiration update without a service interruption. Skype's billing system lacks any ability to update credit card expirations and they have yet to implement a solution. This has no bearing on who currently owns Skype, though it wouldn't seem unreasonable for them to address the issue before the end of the next century.

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my blackberry world is not working whenever i try to go on it it says 'the data service is not operational' i dont know what to do?

Hi and Welcome to the Community!
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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To whom it may concern Hi my name is Silvana Pires,I purchased an I Phone 4 S Model A 1387 EMC 2430 SCC.ID DCG E 2430 AIC.579 C-E 243 A in California one year ago,Unfortunately its Not working well the screen is getting black,and the phone is in goo

To whom it may concern
Hi my name is Silvana Pires,I purchased an I Phone 4 S Model A 1387 EMC 2430 SCC.ID DCG E
2430 AIC.579 C-E 243 A in California one year ago,Unfortunately its Not working well the screen is getting black,and the phone is in good shape I can prove it,the Apple support in Brazil doenst work like in USA.
I look forward to your reply and a resolution of this problem.
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I'm trying to buy 12 months 'unlimited world' subscription in Sterling, but it also direct me to the Chinese version site. Why is that?

Are you following this buy link from the sbuscriptions ( www.skype.com/intl/en/prices/pay-monthly ) page: https://secure.skype.com/account/buy/package?product-type=package-global-region-landline-world-unlim...
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Hello shashibishnoi
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Click " Like " if you want to Thank someone.
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I just bought my first iphone 4 actually i bought two and for some reason on both phones one of the speakers does not work im just wondering if this is normal because i took it back to the store and they told me all of the phones are the same?????

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One month unlimited world-wide not working

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