One more error... Please help

ITunes has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost.
Please tell microsft about this problem
they made a error report yada yada yada.. Send error report or Don't send.
This is the error I'm getting when booting itunes 5.0.1 I can agree to the Terms of service and then it gives me that. I am running XP with Zone alarm and macafee.. ZA has given itunes all the privilages it wants so the problem isn't ZA.
Thanks an advance,
David

hi David!
okay, it's time to check if you have a weird registry problem. (the problem i'm thinking about produces the same error message.)
we diagnose that by creating a new user account (with full administrative privileges). you can do that in your "user accounts" control panel. there's help documentation on it to the left of the screen. while you're in there, also switch off "fast user switching" in your logging-on preferences.
now log on to the new user account. can you successfully launch itunes from inside there?
keep us posted on your progress.
love, b

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