One note Crashes when opening notebook
I have been using Onenote for about a week. I have been creating a notebook on my hard drive not Sky drive. However now when I try to open the binder. the program becomes unresponsive.
The only change I did was going into the file and clicking on one note recycle. once I emptied the recycle bin. That was it
I do have access to the file and can open it on another computer.
Thanks
Recarota
Hi,
Please try to open OneNote with /safeboot command and clean out the cache to check the result. To do this, press Windows key + R to open the Run command, type
onenote /safeboot and press Enter. You will be prompt with the following dialog:
Click Delete Notebook Cache button and then check the issue again.
Note: If you have shared notebooks, you’ll lose your unsynced changes and you’ll have to reopen the notebooks.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
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Process:
Finder [316]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.7.5 (10.7.5)
Build Info:
Finder_FE-751005001000000~21
Code Type:
X86-64 (Native)
Parent Process: launchd [116]
Date/Time:
2013-04-16 19:35:31.063 +0800
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
1530 sec
Crashes Since Last Report:
136
Per-App Interval Since Last Report: 7692792 sec
Per-App Crashes Since Last Report: 660
Anonymous UUID:
2EA62802-6DCB-48AF-BD8B-D7F62DA4D1F4
Crashed Thread: 2 Dispatch queue: TNodeEngine 0x104c7fe20
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
000000010456a000-0000000104a73000 [ 5156K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Application Specific Information:
objc[316]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8614e67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8614dd71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8ff7250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8ff7ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8ff7a486 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox
0x00007fff8756c2bf RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox
0x00007fff8757356d ReceiveNextEventCommon + 355
7 com.apple.HIToolbox
0x00007fff875733fa BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit
0x00007fff8c51f779 _DPSNextEvent + 659
9 com.apple.AppKit
0x00007fff8c51f07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit
0x00007fff8c7d3735 -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit
0x00007fff8c7d3369 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit
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13 com.apple.AppKit
0x00007fff8c54e59b __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit
0x00007fff8c7cc782 -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit
0x00007fff8c54e234 -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit
0x00007fff8c5229ec -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit
0x00007fff8c523ca9 -[NSApplication _sendFinishLaunchingNotification] + 358
18 com.apple.AppKit
0x00007fff8c51fac3 _DPSNextEvent + 1501
19 com.apple.AppKit
0x00007fff8c51f07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
20 com.apple.AppKit
0x00007fff8c51b9b9 -[NSApplication run] + 470
21 com.apple.AppKit
0x00007fff8c797eac NSApplicationMain + 867
22 com.apple.finder
0x000000010457012f 0x10456a000 + 24879
23 com.apple.finder
0x00000001045700f4 0x10456a000 + 24820
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff861507e6 kevent + 10
1 libdispatch.dylib
0x00007fff8bccf786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff8bcce316 _dispatch_mgr_thread + 54
Thread 2 Crashed:: Dispatch queue: TNodeEngine 0x104c7fe20
0 com.apple.DesktopServices
0x00007fff8535b438 BTreeIterator::PushForward(Page*) + 30
1 com.apple.DesktopServices
0x00007fff8535b3f3 BTreeIterator::BuildStack(IAOrderedStorable const*) + 81
2 com.apple.DesktopServices
0x00007fff8535b377 BTreeIterator::BTreeIterator(BTree*) + 31
3 com.apple.DesktopServices
0x00007fff8535b338 BTree::MakeIterator() + 34
4 com.apple.DesktopServices
0x00007fff8535940e TPropertyInfo::MakeProperties(TPropertyInfoList*, unsigned char*, unsigned int, bool) + 216
5 com.apple.DesktopServices
0x00007fff853e4cf4 TPropertyInfo::CreatePropertyList(TCountedPtr<TFSInfo> const&, double&, long long&, bool, bool, TPropertyInfoList*) + 422
6 com.apple.DesktopServices
0x00007fff853e4afa TPropertyInfo::CreatePropertyList(TCountedPtr<TCFURLInfo> const&, double&, long long&, bool, bool, TPropertyInfoList*) + 154
7 com.apple.DesktopServices
0x00007fff8535924e THFSPlusPropertyStore::Open(bool, bool) const + 130
8 com.apple.DesktopServices
0x00007fff853591ae THFSPlusPropertyStore::GetProperties(bool) const + 38
9 com.apple.DesktopServices
0x00007fff85358aa4 TNode::GetExtendedPropertyStore(bool) const + 208
10 com.apple.DesktopServices
0x00007fff85358917 TNode::GetExtendedProperty(unsigned int, TPropertyReference&, bool) const + 39
11 com.apple.DesktopServices
0x00007fff85357566 TNode::GetProperty(unsigned int, TPropertyReference&, unsigned int) const + 578
12 com.apple.DesktopServices
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13 com.apple.DesktopServices
0x00007fff85357017 GetNodeProperty(OpaqueNodeRef*, unsigned int, TPropertyReference&, OpaqueNodeRequest*, unsigned int) + 162
14 com.apple.DesktopServices
0x00007fff8535eeed GetNodePropertyAsBoolean + 75
15 com.apple.finder
0x000000010458c6e4 0x10456a000 + 141028
16 com.apple.finder
0x000000010458c669 0x10456a000 + 140905
17 com.apple.finder
0x000000010458c618 0x10456a000 + 140824
18 com.apple.finder
0x00000001045b4f75 0x10456a000 + 307061
19 com.apple.finder
0x00000001045b2fb3 0x10456a000 + 298931
20 com.apple.finder
0x00000001045b2e91 0x10456a000 + 298641
21 com.apple.finder
0x000000010458b968 0x10456a000 + 137576
22 libdispatch.dylib
0x00007fff8bccda82 _dispatch_call_block_and_release + 18
23 libdispatch.dylib
0x00007fff8bccf2d2 _dispatch_queue_drain + 264
24 libdispatch.dylib
0x00007fff8bccf12e _dispatch_queue_invoke + 54
25 libdispatch.dylib
0x00007fff8bcce928 _dispatch_worker_thread2 + 198
26 libsystem_c.dylib
0x00007fff888003da _pthread_wqthread + 316
27 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff8614fdf2 __select + 10
1 com.apple.CoreFoundation
0x00007fff8ffc3c8b __CFSocketManager + 1355
2 libsystem_c.dylib
0x00007fff887fe8bf _pthread_start + 335
3 libsystem_c.dylib
0x00007fff88801b75 thread_start + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x00007fce76d18ac0 rbx: 0x00007fce76d0f5b0 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000104b71000 rsi: 0x0000000000000000 rbp: 0x0000000104e808a0 rsp: 0x0000000104e80880
r8: 0x000000000000000e r9: 0x000000000000018a r10: 0x0000000000000000 r11: 0x00007fce76d18ac0
r12: 0x0000000000000000 r13: 0x000000000000a804 r14: 0x00007fff74121c80 r15: 0x00007fce76d1faf0
rip: 0x00007fff8535b438 rfl: 0x0000000000010297 cr2: 0x0000000000000000
Logical CPU: 2
Binary Images:
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0x7fff8c14fff7 com.apple.AppleFSCompression (37 - 1.0) <61113C2F-564C-3E6C-918C-3179980D599F> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8c150000 -
0x7fff8c150fff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8c151000 -
0x7fff8c16efff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8c16f000 -
0x7fff8c211fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8c24a000 -
0x7fff8c4c2fff com.apple.imageKit (2.1.2 - 1.0) <23470050-28FB-3B09-8E27-ADC371B0E4B8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8c4ca000 -
0x7fff8c511ff7 com.apple.CoreMedia (1.0 - 705.94) <700C6863-7A8F-34FA-8B1D-7659EC95000B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8c512000 -
0x7fff8c516fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <35D606B1-7AD9-38E3-A2A9-E92B904BDDE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8c517000 -
0x7fff8d11dfff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8d17f000 -
0x7fff8d1d7ff7 libTIFF.dylib (??? - ???) <59353B7F-EA9A-32D5-A501-283443B30C60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8d1e3000 -
0x7fff8d1e4fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8d1e5000 -
0x7fff8d1f3ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff8d1f4000 -
0x7fff8d20bfff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8d20c000 -
0x7fff8d211fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff8d24e000 -
0x7fff8d2d1fef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d62d000 -
0x7fff8d635fff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d648000 -
0x7fff8d96afff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <3A04B8FC-CFA6-3AEB-8FDF-B0525B5A4C82> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8d96b000 -
0x7fff8dd98fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8dd99000 -
0x7fff8dd9eff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8dd9f000 -
0x7fff8ddb5fff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8ddb6000 -
0x7fff8e027fff com.apple.QuartzComposer (5.0 - 236.10) <F8560AEC-4E26-3A43-BE0A-B20FCB5B2E7D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8e028000 -
0x7fff8e344fff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8e345000 -
0x7fff8e347fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8e3b1000 -
0x7fff8e3b8ff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8e3b9000 -
0x7fff8e516fff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8e74b000 -
0x7fff8e7e1ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8e7e2000 -
0x7fff8e826ff7 com.apple.MediaKit (12 - 602) <0C2CBEDA-412F-3DDF-9C74-44114E5E0DB9> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8e827000 -
0x7fff8e933fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8e934000 -
0x7fff8e972fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8e973000 -
0x7fff8e981fff com.apple.Collaboration (63.2 - 63.2) <B76A62A5-EE5E-3D7F-8F1D-F80E8E78FFD8> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x7fff8e982000 -
0x7fff8edb5ff7 com.apple.VideoToolbox (1.0 - 705.94) <72AD524C-0616-3C69-BA1F-8D444F97F5A2> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff8ee52000 -
0x7fff8f0d7ff7 com.apple.RawCamera.bundle (4.04 - 680) <F9A2656C-CE71-326E-BD6D-077487F49D74> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8f0d8000 -
0x7fff8f0eaff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
0x7fff8f0eb000 -
0x7fff8f161ff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
0x7fff8f162000 -
0x7fff8f166ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8f167000 -
0x7fff8f1c4ff7 com.apple.QuickLookFramework (3.2 - 500.18) <C36371BF-E1F6-3DF7-83EA-CE96FCDCE4C4> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8f1c5000 -
0x7fff8f25fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8f328000 -
0x7fff8f40ce5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff8f40d000 -
0x7fff8f41aff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff8f41b000 -
0x7fff8f51dfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8f51e000 -
0x7fff8f528ff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff8f529000 -
0x7fff8f57bff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylibIf you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below to select it:
sudo rm -i /V*/*/.DS_Store
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning not to screw up. Confirm. You don't need to post the warning. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You may be prompted to remove one or more files named exactly ".DS_Store" (without the quotes.) Press the Y key and then return to confirm. Press the N key and then return if you get any other response, or just close the Terminal window.
Try again to open the volume window. -
Firefox crashes when opening and will not open in safe mode
Recently FF3 started crashing when opening. It will not open in safe mode as well. I have uninstalled it including deleting the install folder and profile folders as well as registry entries. Upon reinstallation is will still not launch in any mode.
I have scanned for malware with several scanners and that has not found anything.
Here is the crash report cause - nsCOMPtr_base::~nsCOMPtr_base() | nsDocShell::SetupNewViewer(nsIContentViewer*)
Anti-virus is Trend Micro Worry Free for Business. I uninstalled it and Firefox and then reinstalled only Firefox and still get the same thing.
I do not know what to try next.Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed. -
Word 365 crashes when opening an attachment in Notes
Word 365 crashes when opening an attachment in Notes. I have tried a quick repair and an online repair. I have uninstalled Office 365 and reinstalled it. I have tried opening WINWORD in safe mode.
So the attachment itself is OK, and Word can open it successfully on the desktop. In this case, issue tends to be more on the Lotus Notes side.
We don't have a test environment for this currently, I'd suggest you check the Lotus Notes forum and see if other customers are having similar issues and any solutions out there.
On the Word side, you can check the event logs to see if there is anything useful there.
Regards,
Ethan Hua
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here -
ITunes 10.6.3 crashes when opening
My MacBook is running OS X v. 10.6.8, and iTunes 10.6.3 crashes when opening. This began happening when I was running the previous version of iTunes and 10.6.3 did not fix it for me. Suggestions? My iPhone is out in left field until this is fixed. Thank you in advance! Here is the crash report:
Process: iTunes [202]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6.3 (10.6.3)
Build Info: iTunes-10632501~1
Code Type: X86 (Native)
Parent Process: launchd [106]
Date/Time: 2012-07-09 14:41:08.559 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 60022 sec
Crashes Since Last Report: 330
Per-App Interval Since Last Report: 5298 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 1701DD29-E5FE-45B7-9207-A9695CDBC0B9
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000e11a2307
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...ple.audio.codecs.Components 0x18ced000 SBREncode::SbrCPEBitCount(SBR_CONFIGURATION*, SBR_CHANNEL*, SBR_CHANNEL*) + 2576
1 ...ple.audio.codecs.Components 0x18bf8b77 ComponentInitLocker::ComponentInitLocker() + 37
2 ...ple.audio.codecs.Components 0x18c8696c ComponentEntryPoint<ACMP4AACLowComplexityEncoder>::Dispatch(ComponentParameters *, ACMP4AACLowComplexityEncoder*) + 46
3 ...ple.CoreServices.CarbonCore 0x9786951f CallComponentDispatch + 29
4 ...ple.CoreServices.CarbonCore 0x97869500 CallComponentOpen + 43
5 ...ple.CoreServices.CarbonCore 0x978677d8 OpenAComponent + 433
6 ...apple.audio.units.AudioUnit 0x9162d494 AudioComponentInstanceNew + 51
7 com.apple.iTunes 0x000356b9 0x1000 + 214713
8 com.apple.iTunes 0x0003557c 0x1000 + 214396
9 com.apple.iTunes 0x0003525d 0x1000 + 213597
10 com.apple.iTunes 0x00035131 0x1000 + 213297
11 com.apple.iTunes 0x00027c43 0x1000 + 158787
12 com.apple.iTunes 0x0069553f 0x1000 + 6899007
13 com.apple.iTunes 0x0069588f 0x1000 + 6899855
14 com.apple.iTunes 0x0003507e 0x1000 + 213118
15 com.apple.iTunes 0x0002439a 0x1000 + 144282
16 com.apple.iTunes 0x00023f71 0x1000 + 143217
17 com.apple.iTunes 0x00023465 0x1000 + 140389
18 com.apple.iTunes 0x000232de 0x1000 + 139998
19 com.apple.iTunes 0x000230d7 0x1000 + 139479
20 com.apple.iTunes 0x00009338 0x1000 + 33592
21 com.apple.iTunes 0x00009047 0x1000 + 32839
22 com.apple.iTunes 0x00008fb7 0x1000 + 32695
23 com.apple.Foundation 0x99567db3 _nsnote_callback + 176
24 com.apple.CoreFoundation 0x99256763 __CFXNotificationPost + 947
25 com.apple.CoreFoundation 0x9925616a _CFXNotificationPostNotification + 186
26 com.apple.Foundation 0x9955cc50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
27 com.apple.Foundation 0x9956a05d -[NSNotificationCenter postNotificationName:object:] + 56
28 com.apple.AppKit 0x95884511 -[NSApplication finishLaunching] + 493
29 com.apple.AppKit 0x95883f0d -[NSApplication run] + 79
30 com.apple.iTunes 0x0000446f 0x1000 + 13423
31 com.apple.iTunes 0x000042b9 0x1000 + 12985
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x908f9382 kevent + 10
1 libSystem.B.dylib 0x908f9a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x908f8f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x908f8cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x908f8781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x908f85c6 start_wqthread + 30
Thread 2:
0 com.apple.CoreFP1 0x16fae650 Zmdjk32jjoap + 11404400
1 com.apple.CoreFP1 0x1719da7d Zmdjk32jjoap + 13432989
2 com.apple.CoreFP1 0x1726948c Zmdjk32jjoap + 14267052
3 com.apple.CoreFP1 0x17380cd9 DFjn2fjk + 15145
4 com.apple.CoreFP 0x148d7163 lxpgvVMLd0S7uRl + 437795
5 com.apple.CoreFP 0x148debe0 lxpgvVMLd0S7uRl + 469152
6 com.apple.CoreFP 0x148fee1c lxpgvVMLd0S7uRl + 600796
7 com.apple.CoreFP 0x14835e2d X46O5IeS + 21069
8 com.apple.iTunes 0x00ad9c87 0x1000 + 11373703
9 com.apple.iTunes 0x00adb376 0x1000 + 11379574
10 com.apple.iTunes 0x00bb3516 0x1000 + 12264726
11 com.apple.iTunes 0x000089fa 0x1000 + 31226
12 com.apple.iTunes 0x00008894 0x1000 + 30868
13 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
14 libSystem.B.dylib 0x90900259 _pthread_start + 345
15 libSystem.B.dylib 0x909000de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x908d2afa mach_msg_trap + 10
1 libSystem.B.dylib 0x908d3267 mach_msg + 68
2 com.apple.CoreFoundation 0x992382df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x992373c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9923d304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x90900259 _pthread_start + 345
8 libSystem.B.dylib 0x909000de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90900aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9090075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x909520cb pthread_cond_wait$NOCANCEL$UNIX2003 + 73
3 libSystem.B.dylib 0x90934616 pthread_rwlock_wrlock$UNIX2003 + 289
4 com.apple.iTunes 0x00bdfe00 0x1000 + 12447232
5 com.apple.iTunes 0x00ad94b7 0x1000 + 11371703
6 com.apple.iTunes 0x00bafb93 0x1000 + 12250003
7 com.apple.iTunes 0x00baff01 0x1000 + 12250881
8 com.apple.iTunes 0x00012726 0x1000 + 71462
9 com.apple.iTunes 0x0001104a 0x1000 + 65610
10 com.apple.iTunes 0x00010f77 0x1000 + 65399
11 com.apple.iTunes 0x0000f476 0x1000 + 58486
12 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
13 libSystem.B.dylib 0x90900259 _pthread_start + 345
14 libSystem.B.dylib 0x909000de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90900aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9090075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x909023f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x000211f7 0x1000 + 131575
5 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
6 libSystem.B.dylib 0x90900259 _pthread_start + 345
7 libSystem.B.dylib 0x909000de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffd704 ebx: 0x908f12c2 ecx: 0x18dc3110 edx: 0xa00a7540
edi: 0x18dc310c esi: 0x18dc3110 ebp: 0xbfffd728 esp: 0xbfffd6dc
ss: 0x0000001f efl: 0x00010292 eip: 0x18ced000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xe11a2307
Binary Images:
0x1000 - 0x1138fdf com.apple.iTunes 10.6.3 (10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x138b000 - 0x1406fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <B29EA882-8874-0E2B-FC30-999F8B209640> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x144b000 - 0x1470ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1498000 - 0x149dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x14a3000 - 0x177ffe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9120822AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2Hi madatapple18,
What happened to the love? You said," I enjoy using Apple products because of how easy they are to love."
Seriously, don't worry, somebody in the Apple Discussions Community will help you figure out what the problem is! I promise.
You see, one of the main reasons why Apple Products are easy to love is because of all of the kindhearted, kindred folks here who enjoy helping others. I try to help too, but I never get any points. My heart is in the right place though.
I don't actually have an iPhone myself BUT I know that sometimes when I connect with iTunes online, that there is a lag while the "Genius" is "analyzing my iTunes library". Perhaps that could have something to do with it?
Good luck -
Photoshop 5.1 strange crashes when opening files
Hi there
I'd be grateful for any help with the following scenario:
I'm using Win 7 64bit, and have run Photoshop 64bit CS4 without issue since first owning the computer (2 years or so), along with the rest of CS4 Productions Studio etc; I've now upgraded to CS5.5 Production Studio
Now using Photoshop 5.1 64bit, I'm having trouble with Photoshop crashing when opening certain files - I get the 'Photoshop has stopped responding' windows message.
The problem is intermittent - but when it happens, re-oppening Photoshop and then trying to open the same file causes Photoshop to crash again, in the same way, over and over. The workaround seems to be that if you open several files at once, including the one that Photoshop crashed while openig, the files load ok - but this doesn't always work.
I've disabled openGL drawing in Photoshop, I have no 3rd party plugins installed, I've turned off all scratch disks except the C: drive, and I've tried loading the files from different hard drives, without effect. Once openned, I've re-saved the files in different loactions wih different names, to no effect.
I've also had a 'DDE Server Window:Photoshop.exe Application Error message a couple of times when closing Photoshop
There was also a day a couple of weeks back when workig on a particular file that contained a complex text layout, Photoshop 5.1 would repeatedly crash when trying to use the type tool - I have used a 'font fixer' program to check the fidelity of my fonts, and they're fine
Overall, given the amount I've actually used 5.1 since I installed it, it seems very unstable - not what I've come to expect from Photoshop at all (I've been using it since version 3.0)
If anyone could shed some light on any of this, and how I might get Photoshop stable like CS4 was, that would be really great, otherwise I'm going to have to step back a version
Thanks
JonA good possibility is that the latest version of Photoshop is demanding things of your display driver that it hasn't been asked to do before. Display driver updates do solve a LOT of issues... I suggest you visit the web site of the maker of your video card and see if they offer an updated display driver you can download and install.
Your mention of the type tool issues implies a possibly corrupted or badly formed font. Chris Cox just the other day shared a neat link to a handy font troubleshooting page... http://kb2.adobe.com/cps/843/cpsid_84363.html
Lastly, it never hurts to set all Photoshop preferences back to defaults and then reconfigure only the things you know you need to change... Do this by pressing and holding Control - Shift - Alt when cold-starting Photoshop. You have to be very quick, and if you're quick enough Photoshop will prompt you to confirm the deletion of the current preferences.
Good luck!
-Noel
P.S., At the moment, on my system Photoshop CS5 seems very stable. I had some periods of instability, and display driver updates from ATI seem to have solved that completely. Currently I'm using Catalyst 11.9, which may be interesting to you if you're using an ATI card. -
Adobe Reader 9 crashes when opening approximately 10% to 20% of the pdfs in my collection. The remaining 80% to 90% work without problems. The pdfs are launched by double-clicking the pdf file from Windows Explorer. The crashes occur with both v9.0 and v9.1. The pdfs that crash in v9.x work fine in older versions of Adobe Reader, such as v8.1.3. Furthermore, this behavior also occurs on all 3 virtual machine hosted on the same physical machine, with default Adobe Reader settings, for both v9.0 and v9.1. The virtual machines have little running in memory except standard Windows executables - i.e. they are fairly pristine. The operating systems for the virtual machines are XP SP3, XP SP2, and Windows Server 2003.
Error message info in all cases:
app=acrord32.exe
app version=9.1.0.163
module=jp2klib.dll
module version=2.0.0.2579
offset=0003277d
Operating system for real computer: XP SP3
CPU: 1333 MHz Athlon single core
RAM: 1 GB
To sum up, this problem happens on both a real computer running XP SP3, and also on all 3 virtual machines hosted on the same physical computer. I tried changing the Reader setting to not use hardware rendering, to no avail. I also tried various Data Execution Prevention settings in Windows, to no avail. All operating systems, the real and virtual ones, do not have problems with other programs that I use. I also tried a second machine with Adobe Reader v9.1 and the same exact problem pdfs, and had no issues. Thus, the problem happens on only one of the computers, but on the real and 3 virtual operating systems on that machine. There were no errors reported during any of the Reader installations. The virtual machines had no prior versions of Reader prior to Reader installation.I did further testing of 10 single page pdf files which I created from a single book. All 5 pdf files with images crashed in Reader v9.1. 0 of the 5 pdf files without images crashed in Reader v9.1. Reader v8.1.4 crashes on none of the 10 pdfs. Note that the crash always occurs in jp2klib.dll, which according to the file property description is 'JPEG2000 Core Library', which deals with images. So it seems the issue is in Adobe's jp2klib.dll, in combination with the hardware/software that I have. I used Microsoft's DirectX Diagnostic Tool to test DirectX, including visual tests of DirectDraw and Direct3D - everything worked as expected with no issues detected.<br /><br />Some information about my hardware:<br />Display drivers=Nvidia v84.21<br />Video card=GeForce FX 5200 with 128 MB RAM<br />CPU=AMD Athlon (single core)<br />System RAM=1024 MB in 3 DIMMs<br /><br />Further information about my hardware: (from the program System Information for Windows)<br /><br />Motherboard:<br />Manufacturer=ASUSTeK Computer INC.<br />Model=<A7V133><br />Version=REV 1.xx<br />Chipset Vendor=VIA Technologies Inc<br />Chipset Model=VT8363/5 KT133/KM133 System Controller<br />South Bridge=82C686B PCI to ISA Bridge<br />CPU=AMD Athlon<br />Cpu Socket=Slot A / Socket A [SOCKET A]<br />System Slots=5 PCI, 1 AGP<br />OnBoard devices=<unknown> (Disabled) Promise PDC20265<br /> <br />Memory Summary:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br /><br />CPU Info:<br />Number of CPU(s)=One Physical Processor / One Core / One Logical Processor<br />Vendor=AuthenticAMD<br />CPU Full Name=AMD Athlon<br />CPU Name=AMD Athlon(tm) Processor<br />CPU Code Name=Thunderbird<br />Technology=0.18µ<br />Platform Name=Slot A / Socket A<br />Type=Original OEM processor<br />FSB Mode=DDR<br />Type ID=0<br />CPU Clock=1323.68<br />L2 Cache Speed=1323.68 MHz<br />L2 Cache Speed=Full<br />CPU Family / Model / Stepping=6 / 4 / 4<br />L1 I-Cache=64 KB<br />L1 D-Cache=64 KB<br />L2 Cache=256 KB<br />RDMSR=00000000 00000000 00000000 00000000<br />MMX=Yes<br />MMX+=Yes<br />SSE=No<br />SSE2=No<br />SSE3=No<br />SSE4A=No<br />3DNow!=Yes<br />3DNow!+=Yes<br />DualCore=No<br />HyperThreading=No<br />AMD64=No<br />NX=No<br />VT=No<br />PowerNow!=No<br />LongHaul=No<br />LongRun=No<br />Architecture=x86<br /><br />Video:<br />AdapterCompatibility=NVIDIA<br />AdapterDACType=Integrated RAMDAC<br />AdapterRAM=128 MBytes<br />Availability=3<br />Caption=NVIDIA GeForce FX 5200<br />ConfigManagerErrorCode=0<br />ConfigManagerUserConfig=false<br />CurrentBitsPerPixel=32<br />CurrentHorizontalResolution=1280<br />CurrentNumberOfColors=4294967296<br />CurrentNumberOfColumns=0<br />CurrentNumberOfRows=0<br />CurrentRefreshRate=60<br />CurrentScanMode=4<br />CurrentVerticalResolution=1024<br />Description=NVIDIA GeForce FX 5200<br />DeviceID=VideoController1<br />DeviceSpecificPens=-1<br />DriverDate=20060309212900.000000-000<br />DriverVersion=6.14.10.8421<br />InfFilename=oem6.inf<br />InfSection=nv4_NV3x<br />InstalledDisplayDrivers=nv4_disp.dll<br />MaxRefreshRate=75<br />MinRefreshRate=60<br />Monochrome=false<br />Name=NVIDIA GeForce FX 5200<br />NumberOfColorPlanes=1<br />PNPDeviceID=PCI\VEN_10DEDEV_0322SUBSYS_91101462REV_A1\49AEDED500008<br />Status=OK<br />VideoArchitecture=5<br />VideoMemoryType=2<br />VideoModeDescription=1280 x 1024 x 4294967296 colors<br />VideoProcessor=GeForce FX 5200<br />BitsPerPel=32<br />DeviceName=NVIDIA GeForce FX 5200<br />DisplayFlags=0<br />DisplayFrequency=60<br />LogPixels=96<br />PelsHeight=1024<br />PelsWidth=1280<br />SettingID=NVIDIA GeForce FX 5200<br />SpecificationVersion=1025<br />BitsPerPixel=32<br />ColorPlanes=1<br />DeviceEntriesInAColorTable=-1<br />HorizontalResolution=1280<br />RefreshRate=60<br />VerticalResolution=1024<br />VideoMode=1280 by 1024 pixels, True Color, 60 Hertz<br />Video Bios Version=Version 4.34.20.22.00 <br />Video Bios Date=04/28/03<br />Name=GeForce FX 5200<br />Chip Type=GeForce FX 5200<br />DAC Type=Integrated RAMDAC<br />Memory=128 MBytes<br /><br />BIOS:<br />BIOS Version=ASUS - 30303031, Award Medallion BIOS v6.0, Award Plug and Play BIOS Extension v1.0A, Award Modular BIOS v6.0<br />BIOS Date=04/23/02<br />BIOS Web Page=http://www.award.com<br />BIOS Vendor=Award Software, Inc.<br />Version=ASUS A7V-133 ACPI BIOS Revision 1009<br />Release=04/23/2002<br />BIOS Size=256 KB<br /><br />Memory:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br />Maximum Memory Module Size=1024 MBytes<br />Device Set=DIMM 1<br />Device Locator=DIMM 1<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 2<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 3<br />Capacity=512 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits
-
Ae crashing when opening project
Since of yesterday AE started crashing when opening a project which i worked on a few weeks ago.
We opened it on a PC, saved, with a new name. and it would open just fine. When reconnecting the files (AI-drawing) it crashed again. Renamed the drawing and replaced the originals with the new ones, layer by layer. Everything worked ok.
Just now, same thing, can't open any of the versions of the project. And it gives a warning saying that it crashed when opening windows. Do you want to open those windows again? Some versions of the project, i can open when clicking no. other crash anyway. What the heck is going on?
Others open fine, but this not. It involves some puppet tools scripts that i bought from aescripts...
I'm running a new Mac Pro, with the latest version of Mavericks, and latest version of AE.
tried to open with preview off, tried trashing the prefs etc. nothing seems to help.
/r
Process: After Effects [488]
Path: /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 12.2 (12.2)
Code Type: X86-64 (Native)
Parent Process: launchd [193]
Responsible: After Effects [488]
User ID: 501
Date/Time: 2014-05-09 18:23:39.073 +0300
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 54D14E8C-AAA4-87E4-1B62-F54E0133DECE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000845
VM Regions Near 0x845:
-->
__TEXT 0000000100000000-0000000100004000 [ 16K] r-x/rwx SM=COW /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 BEE.dylib 0x000000010127e703 BEEp_FlattenLayerParamFunc(TDB_ParamLayerStream const*, bool) + 67
1 TDB.dylib 0x000000010251fbbe TDB_ParamLayerStream::GetFlattenedReserved0() const + 62
2 TDB.dylib 0x0000000102502ccf TDB_Stream::Write(SLU_File*) const + 1519
3 TDB.dylib 0x0000000102517f30 TDB_StreamGroup::Write(SLU_File*) const + 992
4 FLT.dylib 0x00000001019f9228 FLT_FCSeqSpec::Write(SLU_File*) const + 1688
5 TDB.dylib 0x0000000102517f30 TDB_StreamGroup::Write(SLU_File*) const + 992
6 TDB.dylib 0x0000000102517f30 TDB_StreamGroup::Write(SLU_File*) const + 992
7 BEE.dylib 0x000000010124ba08 BEE_Layer::WritePlus(SLU_File*, BEEp_FileInfo*) + 168
8 BEE.dylib 0x000000010125c615 BEE_ReattachAllItems() + 6517
9 BEE.dylib 0x00000001011243fc int LIST_ForEachT > >(std::vector >*, long, int (*)(std::vector >*, long, int, std::vector >::value_type), int*) + 76
10 BEE.dylib 0x000000010124c7c4 BEEp_WriteItemFunc(void*, BEE_Item*, BEE_FolderItem*, int) + 1988
11 BEE.dylib 0x0000000101197995 BEE_ForEachItem(BEE_Project*, BEE_FolderItem*, int (*)(void*, BEE_Item*, BEE_FolderItem*, int), void*, int) + 261
12 BEE.dylib 0x000000010124c40a BEEp_WriteItemFunc(void*, BEE_Item*, BEE_FolderItem*, int) + 1034
13 BEE.dylib 0x000000010119f4b6 BEE_GetDefaultFolder(BEE_Project*, int, unsigned char) + 2038
14 BEE.dylib 0x0000000101197995 BEE_ForEachItem(BEE_Project*, BEE_FolderItem*, int (*)(void*, BEE_Item*, BEE_FolderItem*, int), void*, int) + 261
15 BEE.dylib 0x0000000101256a4e BEE_SaveProject(BEE_Project*, unsigned int, unsigned int, int, int, int, int, BEE_ActiveItemInfo const*, std::set, std::allocator > const*, FILE_Spec*) + 5198
16 com.adobe.AfterEffectsLib.framework 0x0000000100707605 CPDir::SaveProjectToFileSpec(FILE_Spec*, int, bool) + 309
17 com.adobe.AfterEffectsLib.framework 0x0000000100708ff7 CPDir::DoSave(int) + 55
18 com.adobe.AfterEffectsLib.framework 0x0000000100709197 CPDir::DoSaveAs(FILE_Spec*) + 183
19 com.adobe.AfterEffectsLib.framework 0x00000001002bb765 TestEmergencyUnhandledExceptionHandler() + 293
20 com.adobe.AfterEffectsLib.framework 0x00000001002bb3de SetupEmergencyUnhandledExceptionHandler(bool) + 542
21 U.dylib 0x0000000102f8071a Up_InvokeUnhandledExceptionOrHardwareErrorHandler() + 74
22 U.dylib 0x0000000102fbe8a2 SetupHardwareExceptionHandling(bool) + 418
23 com.adobe.dvacore.framework 0x00000001034f7041 (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 337
24 libsystem_platform.dylib 0x00007fff8fd2b5aa _sigtramp + 26
25 PIN.dylib 0x00000001021c99e1 std::vector<_t_PDOCG*, std::allocator<_t_PDOCG*> >::_M_insert_aux(__gnu_cxx::__normal_iterator<_t_PDOCG**, std::vector<_t_PDOCG*, std::allocator<_t_PDOCG*> > >, _t_PDOCG* const&) + 465
26 PIN.dylib 0x00000001021c830b PDFLayerOCG::_GetBounds(_t_ASFixedRect&) const + 299
27 PIN.dylib 0x00000001021be016 D_YMp_GetBounds + 1270
28 PIN.dylib 0x00000001021bdb74 D_YMp_GetBounds + 84
29 PIN.dylib 0x00000001021c3b27 D_YM_NewSeqSpecFromFile + 3847
30 PIN.dylib 0x00000001021c4df2 D_YM_SynchSeqSpec + 1586
31 PIN.dylib 0x0000000102086c38 PINp_SynchSeqSpec + 840
32 PIN.dylib 0x000000010203c05e PIN_FinishPartialRead + 1166
33 PIN.dylib 0x000000010203c4a5 PIN_ReadSeqSpec + 1013
34 BEE.dylib 0x000000010124f357 BEEp_ReadItemChunk(BEEp_FileInfo*, SLU_ChunkInfo const*, BEE_FolderItem*, M_Ratio const*, BEE_Item**, unsigned char, BEE_Project*) + 2103
35 BEE.dylib 0x00000001012516fc BEEp_ReadOneItem(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*, bool) + 140
36 BEE.dylib 0x000000010125160a BEEp_ReadItems(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*) + 74
37 BEE.dylib 0x0000000101250d9b BEEp_ReadItemChunk(BEEp_FileInfo*, SLU_ChunkInfo const*, BEE_FolderItem*, M_Ratio const*, BEE_Item**, unsigned char, BEE_Project*) + 8827
38 BEE.dylib 0x00000001012516fc BEEp_ReadOneItem(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*, bool) + 140
39 BEE.dylib 0x000000010125160a BEEp_ReadItems(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*) + 74
40 BEE.dylib 0x0000000101250d9b BEEp_ReadItemChunk(BEEp_FileInfo*, SLU_ChunkInfo const*, BEE_FolderItem*, M_Ratio const*, BEE_Item**, unsigned char, BEE_Project*) + 8827
41 BEE.dylib 0x00000001012516fc BEEp_ReadOneItem(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*, bool) + 140
42 BEE.dylib 0x000000010125160a BEEp_ReadItems(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*) + 74
43 BEE.dylib 0x0000000101250d9b BEEp_ReadItemChunk(BEEp_FileInfo*, SLU_ChunkInfo const*, BEE_FolderItem*, M_Ratio const*, BEE_Item**, unsigned char, BEE_Project*) + 8827
44 BEE.dylib 0x00000001012516fc BEEp_ReadOneItem(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*, bool) + 140
45 BEE.dylib 0x0000000101253f48 BEEp_LoadProject(FILE_Spec*, BEE_FolderItem*, unsigned char, unsigned char, unsigned char*, BEE_ActiveItemInfo*, unsigned int*, BEE_Project*) + 8424
46 BEE.dylib 0x0000000101251d1f BEE_LoadProject(FILE_Spec*, BEE_FolderItem*, unsigned char, unsigned char, unsigned char*, BEE_ActiveItemInfo*, unsigned int*, BEE_Project*) + 175
47 BEE.dylib 0x000000010114804c BEE_Idle() + 476
48 BEE.dylib 0x00000001013239f5 BEEp_DoTask + 69
49 BEE.dylib 0x0000000101147a17 BEE_DoCommand(short, BEE_CommandInfo*) + 567
50 com.adobe.AfterEffectsLib.framework 0x0000000100705e4a CPDir::OpenFileSpec(FILE_Spec**, unsigned char, unsigned char, unsigned char) + 474
51 com.adobe.AfterEffectsLib.framework 0x000000010024afce CEggApp::OpenDocumentGuts(FILE_Spec**, unsigned char, unsigned char, unsigned char) + 414
52 com.adobe.AfterEffectsLib.framework 0x000000010024b52f CEggApp::OpenDocument(FILE_Spec**, unsigned char, unsigned char, unsigned char) + 383
53 com.adobe.AfterEffectsLib.framework 0x00000001000ab68a GetAECocoaApplication() + 5978
54 com.apple.AppKit 0x00007fff9302c0e5 __69-[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:]_block_invoke + 1651
55 com.apple.AppKit 0x00007fff92e27c23 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
56 com.apple.AppKit 0x00007fff92e2780d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
57 com.apple.AppKit 0x00007fff92c92b7b -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 323
58 com.apple.AppKit 0x00007fff9302b9e9 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 306
59 com.apple.AppKit 0x00007fff92c9243b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 450
60 com.apple.Foundation 0x00007fff8e8fef0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
61 com.apple.Foundation 0x00007fff8e8fed7d _NSAppleEventManagerGenericHandler + 106
62 com.apple.AE 0x00007fff9797ae1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
63 com.apple.AE 0x00007fff9797ac32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
64 com.apple.AE 0x00007fff9797ab36 aeProcessAppleEvent + 315
65 com.apple.HIToolbox 0x00007fff8dab7161 AEProcessAppleEvent + 56
66 com.apple.AppKit 0x00007fff92c8e246 _DPSNextEvent + 1026
67 com.apple.AppKit 0x00007fff92c8da2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
68 com.apple.AppKit 0x00007fff92c81b2c -[NSApplication run] + 553
69 com.adobe.AfterEffectsLib.framework 0x000000010030d661 CApplication::Run() + 65
70 com.adobe.AfterEffectsLib.framework 0x000000010027ec96 MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 918
71 com.adobe.AfterEffectsLib.framework 0x000000010027e8cb EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59
72 com.adobe.AfterEffects 0x00000001000038ae main + 1838
73 com.adobe.AfterEffects 0x0000000100003174 start + 52Thanks, been trying hard to think what change could cause this, but can't.
Switched to another hardrive at some point, though. But no software updates.
Hid the ai-files, and opened up the project. Worked fine.
Replaced the ai-layers with an jpeg. Seems to work.
But, did the same thing a few days ago already. Opened up the project without the original ai-file.
Renamed the ai-file and replaced all the layers with the layers from the new one.
Worked well for a day or two, then started crashing again. -
Acrobat Pro 9.3 Crashes when opening multiple files
Acrobat Pro 9.3 Crashes when opening multiple files. I have not seen any solutions in forums that solves this problem. I have just done the most recent update and it still crashes.
Acrobat Pro 9.4.2 (CS5) is doing the same thing on my Windows XP SP3 with 3.5 GB of ram and 206 GB of my brand new 300 GB hard drive free.
It starting doing this at the end of last year before my hard drive died. Then after rebuilding the entire system on this new drive it worked fine, until I downloaded all the updates and now it is broken again. Anytime I open more than one PDF, Acrobat crashes. I send the error report every time. -
Finder crash when opening any Folder
I am a very experienced mac user and this one has me stumped. Im posting here to see if anyone else has this problem.
Finder crashes when opening a folder on the desktop
Finder crashes when using any option from the Go menu (or key combo) except Airdrop.
Once Finder window is open on Airdrop any navigation to home folder or any other folder using side bar causes Finder to crash.
Using Go To Folder causes crash, even on hidden folder like /var
Finder is OK when opening files on desktop
All other apps can browse file system and open/save OK
Google Drive is not present on system (this used to be an issue a long time a go that caused similar symptoms in other threads)
Drop Box is installed. But issue occurs even when dropbox is not running
Using spotlight to open applications still works normally.
Clicking the Finder icon in the Dock results in a non-functional blank window entitled "Window", all tool buttons are disabled.
Repeatedly opening the same folder over and over results in the message "The last time you open Finder, it unexpectedly quite while reopening windows. Do you want to try to reopen its windows again? If you choose not to reopen windows, you may have to open and position the windows yourself" Two options "Don't Reopen" and "Reopen". Both buttons have no effect except to dismiss the dialog.
Steps Taken to fix:
Booted into recovery mode and performed repair disk and Permissions - Finder Still Crashes
Removed finder preference files using terminal
~/Library/Preferences/com.apple.finder.plist
~/Library/Preferences/com.apple.sidebarlists.plist
Recent changes to system:
iTunes 11.4 Installed with normal Software Update.
Possible Cause of Problem
Found app in iTunes that has File Sharing enabled and has a shared folder. Curious as to what was in the folder i dragged it to my desktop and double clicked. Im not sure if iTunes would have had enough time to copy the contents of the folder before i tried to open the folder. Finder crashed. This was the first time it happened.
iPhone app in iTunes that I picked in was "Ubersense".1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ +N.+ =//p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
How do I get Firefox to stop crashing when opening?
I've been using Firefox for years but now it keeps crashing when opening and all I get is the Crash Report Dialog Box. I'm using version 3.6.12. Downloading it again does not help. Most important is getting back in to save my bookmarks. Some of the FAQ's mentioned creating a a new profile to get around the crash problem, but doesn't that mean Firefox has to be running to get to the Profile Manager?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Firefox doesn't need to be running to access the Profile Manager to create a new profile.<br />
So if you didn't manage to start Firefox in Safe mode then you can try the other suggestions in these articles.
* [[Firefox crashes]]
* http://kb.mozillazine.org/Firefox_crashes -
.DMP crash when opening a the UDF bar on a customer equipment card CEC
Anybody every heard of a client crash when opening the UDF bar for a customer equipment card?
Specifically when using the golden arrows from a service call then opening the CEC UDF bar, it immediately causes a .DMP crash.
Furthermore, it is only for one user, not for the manager user.
Corrupted UDF? Corrupted client? (I am reinstalling the client right now)
TIA,
MHi,
Check this note:[1284009|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E¬e_numm=0001284009|B1 shuts down when trying to update/remove UDF] whether it relates to your issue.
If in any case dmp file is created you must contact sap support,according to note:[1009615|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E¬e_numm=0001009615|SAP Business One application shuts down unexpectedly]
Hope this is helpful! -
Adobe bridges crashes when opening a video file
Adobe bridges crashes when opening a video file. i can open and view photos but not .mov files or any other video file
Just that one project, or any project? Can you create new projects?
-
7.6 Win crashes when opening some files that open on Mac
On XP SP3, I can play Apple movie previews without problem in Firefox.
I can also view certain 3rd party tutorials in quicktime in Firefox without any problems.
If I download the same files I was viewing without problem, quite often QuickTime 7.6 will crash when opening the file.
It's not a corrupt file, as if I try a few times, it will finally open.
These same files have zero problem if I open them in QT 7.6 on the Mac.
I'm running a server motherboard with ECC memory from a RAID with ECC memory, and I have NO crashes with my other software (SQL Server, Visual Studio, etc.)
How can I resolve this crashing issue?I should have mentioned, to get it to crash, I double click on the file when Quicktime is NOT running (I don't have Quicktime set to always run either).
I found that if I open Quicktime 1st, THEN I can double click on the file and have it open (the one I could not get to open at all). -
Premiere Pro & Premiere Elements Crash When Open Together?
Anyone have a problem with Premiere Pro & Premiere Elements crashing when open together?
I have PE10 and am doing a trial of Premiere Pro CS6.
Both crash fairly quickly when open together.
i7 2600K
Windows 7 64 Bit
16GB RAM
GTX 470
Corsair AT 850 Watt PSU
Thanks!The first thiing that comes to my mind is a resources issue. As you have a stout computer, with more than adequate RAM, unless something is failing (like a stick of RAM), or perhaps the GPU, I would not expect to see what you observe. On a much less powerful machine, I have no problem running PrPro, Encore, Photoshop, Illustrator, and a word processor, all at the same time.
I would look into this ARTICLE, which starts with some general tips on setting up one's computer for running PrE, and then goes into system and OS tune-up tips (this is probably where I would start, if the intitial checklist looks OK), and then goes into troubleshooting. I would definitely look here, and especially using Event Viewer to try and track down what is happening, when the crashes occur, and also the one on tools to test RAM, GPU's, etc.).
Good luck,
Hunt
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