One of the 3 Disney apps will not work.

Disney Chanel and Disney Jr sign in and sync with the cable provider login steps and play fine, however when choosing Disney XD, the menu across the top loads, the gear continuously spins, the screen reads "Accessing Disney XD" but no connection to Disney is ever made. Never get to the point to sync with the cable provider. Strange how the other two Disney apps works.
Steps taken so far (after reading through the forums) with no change:
Restored ATV3 to default settings
Unplugged HDMI and Power for hours.
Rebooted router
Disney XD works on my iPhone.....
Any ideas?
Thank you!

Correction - Upon first choosing Disney XD, it did allow me to sync with the cable provider but after the sync is when the gears spins and never accesses Disney XD. I'm running into the same with our other Apple TV 3 in my daughters room.

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