One of the movies burns without sound

On the preview, there's sound, but when it burns to a DVD, there's no sound on one of the movies. The menus work, and all the bonus feature movies have sound. It's just the largest movie that is having issues.

Do you have chapter markers in the movie? If so:
Make sure no chapter markers are within two seconds of the start or end of the timeline. Make sure no chapter markers are within a transition. Make sure no chapter markers are within two seconds of the end of a transition.

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Mpg to Mov Files without sound

I REALLY need to convert mpg files to mov files cause I need to use then with iMovie and FCP. But when I convert mpg to mov, the files are without sound. I'm using Quick Time 7. Are there anyone to indicate a solution or another converter app? I need mov files WITH sound.

I REALLY need to convert mpg files to mov files cause I need to use then with iMovie and FCP.
MOV is a file container. It can contain an valid combination of audio, video, text, 'Tween, Chapter, etc. data. What compression format do you want to edit in natively with iMovie or FCP?
But when I convert mpg to mov, the files are without sound.
The MPG file container normally contains audio and video data multiplexed as interspersed blocks of data in a single stream to provide spatial synchronization of audio and video. QT is based on parallel tracks of audio and video synchronized temporally. Since QT can only demultiplex and convert one track of data, it is programed to convert the video and leaves the audio out of the new file. As was previously indicated, if you wish to retain audio, you will have to use an MPEG based application. MPEG Streamclip is free and considered by most QT users to be both reliable and a standard by which other such apps are judged.
When I use that I got a file just with sound and no image. What I supposed to do?
Once again we return to the primary question of what compression format you want to edit in natively in iMovie or FCP. Most people choose DV/DV or AIC/Uncompressed but other options include Photo JPEG, Motion JPEG, MPEG-4, or H.264 with any edit compatible audio compression format. As an FCP, pro codecs are also available depending on your specific needs or wants. The compression codecs you wish to use will, in the end, determine which MPEG Streamclip conversion option you select and what settings are available.

I have a an iMac 27" and am trying to import some videos of a friends wedding into iMovie however one of the movies won't import. It doesn't say why or give any error message or codes. All of the other movies on the card download with out a problem.

I have an iMac 27" and am trying to import some videos of a friends wedding into iMovie however one of the movies won't import. It doesn't say why or give any error message or codes.
All of the other movies on the card download with out a problem. The movie in question is not 'corrupt' as you can watch it in iMovie direct from the SD card but as soon as you try to import it, it just says 'error'. iIve tried moving the file to an external drive ( and other variations on this theme) then importing but have had no luck.
Can anyone please help me.

The mystery remains....
Thanks for the pointers. The file type is .mts (a proprietry sony one).
I have now found some video converter software (Wondershare and iSkysoft) at a cost. Either will convert this file for me into .mp4. This I can then import into iMovie without any problems. I've checked this on the trial versions and it worked well but without paying am left with a giant watermark in the video
The mystery (which I still havent solved) is why did 20 other .mts files import fine and then this one not?
If you could point me in the direction of some free .mts converter software that would be the cherry on the cake.
Thanks

HT1657 My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.

Rented movies come without sound

Rented movies come without sound
I rented my first movie via Apple TV some weeks ago without problems.
Now I rented few days ago a very old movie, original from '61 and yesterday
another one, which just came out. Both movies I can only "see", not hear,
there's no sound. What is wrong here??!!! It's quite frustrating, paying money for
a movie that comes without sound.
I'd be much happy if anybody would give me an idea what to do.

Unplug AppleTV and try again.
If no luck factory restore it by connecting to computer using a microUSB cable alone and running iTunes.
You may need to contact iTunes Store support to try to request a refund.
AC

HT204370 My movie is not downloading but the movie extras are, how do i get the movie back without re-purchasing it?

My movie is not downloading but the movie extras are, how do i get the movie back without repurchasing it? I've tried searching through my available downloads but only the extras showed up not the movie. All my other movies are there including the extras from the movie. I really want the movie & I don't want to repurchase it if I can avoid it.
When I tried to get it through my Purchased in iTunes - iStore it says
" You have already purchased this item"
"You have alreaady purchased this item but it has not been downloaded. To download it, select Check For Avaliable Downloads from the Store menu."
Which leads me right back to having all the other tv shows & movies that aren't on my laptop downloading but not the actual movie I want. I already have the extras but I really would like the movie .
Any help or advice would be appreciated
Thank You

See Recover your iTunes library from your iPod or iOS device.
tt2

I converted the movie, but no sound

I converted the movie, but no sound
the movie was converted from mpg. to m4v.
any reason?
btw, to convert 3 minutes of video takes like 30 minutes!

I have started using HandBreak to convert my DVDs.
I am currently using the Linux command line version and wrote a script to mass convert all my DVDs and its doing a really good job and taking about 1/2-3/4 hour to convert 1 DVD.
There are windows and mac versions of the program too.
http://www.discoveriphone.co.uk/index.php?title=Dvd2iPhone_Linux

I've downloaded the new Ted Movie but the movie has a delay on the picture to voice can i download the movie again without being charged twise ?

I've downloaded the new Ted Movie but the movie has a delay on the picture to voice can i download the movie again without being charged twise ?

Open itunes on your computer. Click Store>Check for Available Downloads

Xbox One Lego The Movie preorder minifigure

I've preorder the Xbox One Lego The Movie and picked it up on the release day. The staff told me that they didn't received the preorder figure with the game and will contact me as soon as they received it.
Since is now more then a week and no reply from the store and I would like to know is all Bestbuy don't have it or just the Emeryville store.

Hello virtualon,
Thank you for pre-ordering your copy of The Lego Movie Videogame from Best Buy! I am sorry we did not have the Lego figurine to go along with it. Regrettably this was a limited quantity item and I would not be able to verify availability in any of your local stores. If you will be visiting any of them I would certainly encourage you to as an associate if they have any available.
Thank you for being a My Best Buy member. Please let me know if you have any other questions today.
All the best,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

What happens if I buy a movie bundle but own one of the movies in the bundle?

It has happened several times now that I'll see a movie bundle deal that I would LOVE to purchase, but I already own one of the movies in the bundle. Sometimes, I've looked at individual pricing and noticed that each individual movie has been discounted. But not always. What would happen if I were to buy that bundle? Would the price be adjusted for the movies I already own? Would the purchase be cancelled since I already owned one of the movies? I'm hoping that buying a single movie in a series automatically disqualifies you from any bundle packages in the future. But I suspect it might.

oops, typo... "...doesn't automatically disqualify you..."

TS1718 The movies I have downloaded to my itunes account are not playing. When I try to play one, itunes quits working. i have watched the movies before without this happening. I wish I could actually talk to a live person at apple to help!

I am having issues playing the movies I have downloaded onto my computer with ITunes. I have watched them before, but now ITunes shuts down whenever I try to watch one.

Are you running iTunes 10.7.0.21? If so, try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

DVD burning without sound.

Hi all...
I made a slideshow for my brothers lacrosse banquet using I movie and I dvd both version 6.0.4 on a MacBook Pro with Leopard. It worked fine and it looks great. It has various songs running through it and it has worked every time i have previewed it and everything. I have been using I movie and Idvd for about a year now so i am fairly experienced but i have recently run into an issue. When i imported the imovie file to the idvd menu it worked fine. I added sound to the dvd menu and it worked fine. after it was all set, i burned one copy onto a dvd and the sound in the menu and the imovie slideshow i created both worked fine. however, later on, (and i have to burn 70 of these) the sound stopped working in the imove file/slideshow. the sound still plays in the menu, but of the 65 i had burned, only 10 or so have the sound working in the actual show. I dont know why this is happening. I let it render all the menus and everything the first time, and then after that the little window popped up and said, if you want to burn another disc insert it now, so i did that for the rest of the 60 or so. What can I do to fix this, i know i will have to reburn them, but why does the sound only work SOMETIMES. I really need to fix this and quick so that I can get these all burned before the banquet. I would really like to avoid messing with the slideshow due to the fact it has around 400 pictures and 8 different chapters. Besides, the first one worked fine, as do some of the others.
I guess i want to know why the sound on the menu always works, but the sound in the movie only works sometimes, and when it doesnt work, none of the music in the show works, it isnt just one song. What can I do to fix this? Please help me ASAP!!!! Thank you so much

MileinWg,
Try using a DVD-R disk instead of a + R. There seems to be less problems burning with -R disks, and they are said to be compatible with more DVD players.
The fact that you can get some good burns (even one) indicates that iDVD did its job correctly and the encoding is O.K. Likewise the problem appears not to be content related or you wouldn't be getting any good burns. So I think the problem is with your media, or perhaps you are low on free hard Disk space. It takes an absolute minimum of 5GB of disk space to burn a disk, and 15GB or more would be better. It is also possible that your DVD burner is malfunctioning sporadically, or needs cleaning, but I would first try changing your media to DVD-R and using good quality disks like Verbatim, Maxell, or HP. Also, shut down all other programs while burning, including your screen saver -- basically, restart your computer before starting the burning process.

Out of options- Why is project burning without sound?

I filmed 6 projects in one week using the same equipment. All edited in final cut pro and exported to DV NTSC quicktime file. Projects were started on different computers and finished on the same one (except for project #3). First round of DVDs burned on different computers- problems with all. One skips, one had music track, but no voice, one had scratchy sound, one had no sound at all.
Project one- reburned on iMac (plenty of space @ 160gb) using iDVD 09. Works fine, made plenty of copies.
Project two- same, made a few copies.
Project three- previous issue- scratchy sound- figured I'd go back to the project and re-export after I burn the others.
Project four- previous issue- no sound. The sound is present in the idvd preview, but a separate dvd player I hear the menu sound, but no project sound. Figured I work out the problem before I move on to the others. So here's what I've tried:
1) Deleted encoded assets
2) permission repair
3) start a new idvd project
4) create a new user account
5) save as disc image and burn with disc utility (btw- the disc image plays in the iMac dvd player WITH sound)
6) bring mov file into MPEG and convert to DV file, bring mov file back to FCP -export sound to audacity- reimport into FCP- export to DV NTSC
7) export file back to tape and reimport into iMovie and share to idvd
8) burn at 1x instead of 4x
9) burn with different set of DVDs (for most of these I've been using Verbatim inkjet printable DVD-R up to 8x)
10) bring dvd to a friend's and check dvd in her player
11) burn dvds on a different computer
meanwhile I've tried burning older projects that I know work and yes, they worked.
The problem doesn't seem to be the dvds, idvd (oh, yea, also uninstalled and reinstalled iLife), the dvd player, the computer. The only thing I can think of is that the file is corrupt, but wouldn't exporting it to tape and reimporting it create a new file that wasn't corrupt- particularly if the sound is working everywhere except on the dvd? Unfortunately, I didn't save the original FCP project so my only other option is to re-edit which if I have to do, I have to do. But I still have three more projects and I'd hate to re-edit all of them.
I'm out of ideas. Has anyone had this problem? Is there something I've missed?
Thanks in advance.

Hi
Close to have done everything = me just thinking
• any strange fileformats used eg from iTunes, mp3 , .avi, .wmv etc ?
In iTunes I export out as an Audio-CD .aiff and use this in my movies
.mp3 always converted to .aiff 16-bit 48kHz to be used
• cleaning DVD to brush the laser lens ?
• Sure that Your movie or iDVD is in different formats NTSC/PAL (29.97/25 fps) ?
Else read my list on Quality may be You fins anything useful
*DVD quality*
1. iDVD 08 & 09 has three levels of qualities.
iDVD 6 has the two last ones
• Professional Quality (movies up to 120 min.) - BEST
• Best Performances (movies less than 60 min.) - High quality on final DVD
• High Quality (in iDVD08 or 09) / Best Quality (in iDVD6) (movies up to 120 min.) - slightly lower quality than above
2. From
• FCE/P - Export out as full quality QuickTime.mov (not selfcontaining, no conversion)
• iMovie x-6 - Don't use ”Share/Export to iDVD” = destructive even to movie project and especially so
when the movie includes photos. Instead just drop or import the iMovie movie project icon (with a Star on it) into iDVD theme window.
• iMovie’08 not meant to go to iDVD. Go via Media Browser or rather use iMovie HD 6 from start.
3. I use Roxio Toast™ to make an as slow burn as possibly eg x1 (in iDVD’08 or 09 this can also be set)
This can also be done with (Apple) Disk Util tool.
4. There has to be about or more than 25Gb free space on internal (start-up) hard disk. iDVD can't
use an external one as scratch disk (if it is not start-up disc).
5. Verbatim ( also recommended by many - Taiyo Yuden DVDs - I can’t get hold of it to test )
6. DVD-R (no +R or +/-RW)
7. Keep NTSC to NTSC - or - PAL to PAL when going from iMovie to iDVD
8. Don’t burn more than three DVD at a time - but let the laser cool off for a while befor next batch.
iDVD quality also depends on.
• HOW much free space is there on Your internal (start-up) hard disk. Go for approx 25Gb.
less than 5Gb and Your result will most probably not play.
• What kind of movie project You drop into it. MPEG4 seems to be a bad choice.
other strange formats are .avi, .wmv, .flash etc. Convert to streamingDV first
Also audio formats matters. I use only .aiff or from miniDV tape Camera 16-bit
strange formats often problematic are .avi, .wmv, audio from iTunes, .mp3 etc
Convert to .aiff first and use this in movie project
• What kind of standard - NTSC movie and NTSC DVD or PAL to PAL - no mix.
(If You need to change to do a NTSC DVD from PAL material let JESDeinterlacer3.2.2 do the conversion)
(Dropping a PAL movie into a NTSC iDVD project
(US) NTSC DVDs most often are playable in EU
(EU) PAL DVDs most often needs to be converted to play in US
UNLESS. They are plabacked by a Mac - then You need not to care
• What kind of DVDs You are using. I use Verbatim DVD-R (this brand AND no +R or +/-RW)
• How You encode and burn it. Two settings prior iDVD’08 or 09
Pro Quality (only in iDVD 08 & 09)
Best / High Quality (not always - most often not)
Best / High Performances (most often my choise)
1. go to iDVD pref. menu and select tab far right and set burn speed to x1 (less errors = plays better) - only in iDVD 08 & 09
2. Project info. Select Professional Encoding - only in iDVD 08 & 09.
Region codes.
iDVD - only burn Region = 0 - meaning - DVDs are playable everywhere
DVD Studio pro can set Region codes.
1 = US
2 = EU
Yours Bengt W

The Movie Has No Sound

I just started to use iMovie a few days ago, and then I have found a problem with audio. My movie clip is mpg file in iPhoto, and then I drag my movie clip to the timeline in iMovie. It took for a few minute to convert the movie in order to put in timeline. When I click to play the movie in iMovie, it doesn't have any sound comes out. When I click to play the original file in iPhoto to preview, the sound works just fine. My problem is I don't know how to import my video clip, which is mpg file, with the original audio in the movie clip. Could someone help me please?

Hi GOLF:
iMovie doesn't work with MPEG-1 and MPEG-2 Clips
http://docs.info.apple.com/article.html?artnum=42996
http://www.danslagle.com/mac/iMovie/tips_tricks/6018.shtml
Sue

Movie transfer without sound

I have tried to transfer Movies from my computer to the IPOD. The movies are in the Mpeg format and were first converted in IPOD readable format using "convert selection to IPOD' in ITunes. After transferring the movies, we do not hear the sound in the IPOD. When we play the same movie in ITune, it plays with the sound. Pls. advise what might be going wrong in this case.
IPOD 80 GB Windows XP Pro

Quicktime or Quicktime Pro (which iTunes uses) don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).
Please watch for spammers trying to sell you a converter. Don't fall for it.

One of the movies burns without sound

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