One of the security questions isn't what I set when I made my account

When I made this account I set two questions and I know the answers to those questions like it's my own name. This issue happened with me before I don't know how it worked last time but I had to speak to not one but TWO employes via email and it took ages they told me to call the support center in my country or close countries but living in the Middle East there is only one and reaching it is very much impossible.
So the issue is that one of the two security questions isn't what I set it when I created the account the wrong question is asking me "what was your first car?" But I never had a car! I need to find a new and fast way to fix this issue.
Please help me!

After the last time did you put a rescue email address on your account ? If you did then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you didn't (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple again to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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