One or more Adobe PDF extensions are disabled - Citrix Metaframe Environment
*NOTE* we're still in the testing phases of this project.
We've have an ASP based application within our system. This app launches PDF documents in the browser during processing.
2 of the 12 Citrix clients running tests are now reporting that when they get to this portion of the tests they get the error message:
"One or more Adobe PDF extensions are disabled" and cannot proceed until they exit the app and IE 7, go into Tools - Manage Add-Ons and enable the Adobe PDF add-on.
This works for their current session but when they log out and log back in the following day the Adobe PDF add-on is again disabled.
Is there a registry entry for this add on? The users are working with roaming profiles so I'm wondering if this is the culprit but don't want to have to rebuild their profile as a solution. When this app goes live we'll be dealing with over 1000 users and if this still happens we could be looking at a great deal of profile rebuilds.
Thanks in advance
Joe
I installed 8.1.2 this morning. Later, while trying to print a page from a catalog I got the message "One or more Adobe PDF Extensions are disabled." It then proceded to tell me how to fix the problem.
When I got to the "Manage Add-ons" list 100% of them were enabled ... not a single one disabled !
I really don't want to use the option to "not show this message again" as some day it might really count, neither do I want to see the error message every time I print something.
Any ideas would be appreciated.
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Ok...
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