One Order Concept in CRM

Hi experts
Can you Please send me good document on ONE ORDER concept in CRM.
Thanks
ram

Hi ,
One Order framework is a architectural prowess / flexibility of txn CRMD_ORDER ,,,which enable the user to create variety of Business Transactions ( Sales doc, Service order , opportunity, lead , Activity , campaign & many more ) with only one txn CRMD_ORDER .....isnt it amazing ????
This is called ONE ORDER framework ... Hope this is self explanatory ....
Dont forget to reward me if satisfied...
Regards
ABAP Techie

Similar Messages

What is one order concept ?

Hi Experts
I am new to CRM what is one order Concept ?
Regards
Amit Srivastava

I got answer myself!!

One order framework in CRM

Hi All -
If anyone has got any docs on One order framework in CRM pls send across to [email protected]
Thanks,
SV.

Aathi
Did you got any Documents for this ?
Is it possible to share it at [email protected] ?
Thanks
Jack

One-order object / one-order framework

Hi all,
What exactly is a one-order object or one-order framework?
Does it refer to a single concept or group of concepts?
Consider the following:
1. customizing your own document or transaction types.
2. entire sales cycle for e.g. opportunity -> quotation -> contract -> order
3. life-cycle status of a single document type say, order: create -> confirm -> delivery (in ECC) -> billing
Which of the above concepts come under one-order object or framework?
Or is it a different concept all-together?

Hi Bappaditya,
One-order concept or framework is nothing but what you have defined.
Actually One-Order framework is using the One-Order like Sales/Service Orders etc..and the flow hw an Order takes ..in ur business scenario.
The path you defined opportunity -> quotation -> contract -> order is nothing but the processing of one-order at various stages of the business.
Each one in this paths refers to one order and also a business object in CRM and has its own business processing logic and definition.
Its not at all a altogether different concept...
its exactly what ur referring..
Oppurtunity will have the status or process flow like : Newly created->opened->Won/Lost/Cancelled..
Once its processing is done
Suppose its Won.., then Quotation process flow starts like : New->Open->Approvals->Released/Rejected.
Suppose its Released..then either Contract or Sales Order flow starts :
Order->Newly Created->Approved/rejected->completed.
This whole flow is a Sales cycle which is quite the same day-day sales cycle ...jus imagine a sales situation and co relate.
This entire flow is called One-Order flow or framework and this defines the flow in whch an Order flows.....
Siva

One order framework....

Hi All -
If anyone has got any docs on One order framework in CRM pls send across to [email protected]
Thanks,
Aarthi.

Aathi
Did you got any Documents for this ?
Is it possible to share it at [email protected] ?
Thanks
Jack

R3 to CRM - pass value from Handling unit in R3 to CRM One Order

Hi all,
Scenario is that CRM (v7.0) One Order gets replicated in R3. Delivery and Handling unit documents are created in R3.
From handling unit, I need to pass Customer packaging material (VEKPVB-VHILM_KU - can be seen at the item level, additional data tab) back to CRM One Order. Is there any way to do this?
Thanks
Vinoth

<-I guess maybe the root of my question is how to reference a text box in a report through Javascript or basic HTML?->
Reference the item in JavaScript with like this
var parentWindow = window.opener;
parentWindow.document.getElementById(itemId).value = someValue;
You can set the id of the item in your report by utilizing the sixth parameter of the apex_item.text function, which is defined in the documentation as:
APEX_ITEM.TEXT(
p_idx IN NUMBER,
p_value IN VARCHAR2 DEFAULT NULL,
p_size IN NUMBER DEFAULT NULL,
p_maxlength IN NUMBER DEFAULT NULL,
p_attributes IN VARCHAR2 DEFAULT NULL,
p_item_id IN VARCHAR2 DEFAULT NULL,
p_item_label IN VARCHAR2 DEFAULT NULL)

Error handling in CRM One Order Object

We have done some enhancements in the CRM One Order Object standard process. We need to raise some custom error messages under certain error conditions from our code. For that, we are using the standard function module CRM_MESSAGE_COLLECT. The caller_name that we currently pass to it is a standard object (CONFIG) maintained in CRMC_OBJECTS table.
Now, we also want to delete "our" error messages (and not the ones coming from the standard process) when a certain state has been reached. I found function module CRM_MESSAGES_DELETE which could be used for this purpose. But, the problem is that if we pass object 'CONFIG' to it, it would delete all the messages (even the ones that were not raised by our code) belonging to that object.
I also tried passing a key (a random string) to CRM_MESSAGE_COLLECT's import parameter IV_LOGICAL_KEY and then using the same key while calling CRM_MESSAGES_DELETE but it did not work.
One possible solution I see is that we add a custom object to CRMC_OBJECTS and then use that as a handle to "our" error messages. But I don't know what is the standard way of maintaing data in this table. It doesn't have a maintenance view for it and neither could I find any links to it in IMG.
Can anyone help with a solution?
Thanks in advance.

Yes creating a new Object may not be a solution for you as it might have some downstream impact.
Reading your problem again, if you want to delete only the custom messages, why don't you pass the message-id and message number you want to delete to the function module - CRM_MESSAGES_DELETE. I assume, since these messages are custom, so you might get a Z-message id along with the message number.
Regards,
Shyamak

Hi All, We are in to Release 11.5.10.2.There is a specific requirement to Prevent users from creating Manual Sales Orders in oracle and yet users should be able to book the Sales Orders Imported from CRM system into Orcale.Please advise.

Hi All, We are in to Release 11.5.10.2.There is a specific requirement to Prevent users from creating Manual Sales Orders in Oracle and yet users should be able to book the Sales Orders Imported from CRM system into Orcale.Please advise.

Thanks for your advise.
However, I missed to mention that we have two set of users One is for Finished Goods and another for Spares.
Only Spares users need to be prevented from creating Direct/Manual Sales Orders in Oracle.
As you suggested, if this will be done at Form level, that may Disallow FG users also to create Manula Sales Orders which should not be the case.
Further, I tried to test one scenario through Processing Constraints but it did not work.
Application
OM
Validation Type
Entity
Temp
Short Name
TBL
Validation Semantics
Created By
Equal To
User(Myself)
Processing Cosntraint
Application
OM
Entity
Order Header
Constraint
Operation
User Action
Create
Not Allowed
Conditions
Group
Scope
Validation Entity
Record Set
Validation Template
101
Any
Order Header
Order
Above Created
Please advise.

Multiple free goods for one item in standalone CRM

Hi Gurus,
We are trying to implement multiple free goods for one item in standalone CRM.
As per SAP.help.com, it says that we can configure multiple free goods scenario in standalone CRM system.
We tried to set up this in our system. Basically we want to implement the scenario, where a user wants to purchase item A, he should get a prompt for choosing between two free goods B and C.
We did the relevant IMG settings required for Free goods at IMG ->CRM -> Basic Functions -> Free Goods.-> Set up Free Goods
We also did the relevant item category determination where we have made an entry with
Item Usage = " Free Goods" , Main item cat. = "TAN' , Item Category = "TANN".
Now we went to create condition records in the path "SAP Menu -> Master Data -> Prices and Conditions -> SAPCND/GCM - Maintain condition"
We chose Application ="PRT", MaintenanceGrp="PRT_FGOODS", Maintenance context ="GCM"
Then while creating conditon records , when I try to create two condition records where the Main Product is same but free good product is different, the system is not allowing to save these two condition records.
it is giving error "Overlapping validity periods for two condition records".
Please advice, if i am missing something. Thanks in advance for your help.
thanks,
Randhir
Edited by: Randhir Soni on Feb 8, 2010 8:12 AM

Constraints in free goods in R3 taken from SAP library
Free goods can only be supported on a 1:1 ratio. This means that an order item can lead to a free goods item. Agreements in the following form are not supported: u2018With material 1, material 2 and material 3 are free of chargeu2018 or u2018If material 1 and material 2 are ordered at the same time, then material 3 is free of chargeu2018.
Free goods are not supported in combinations with material structures (for example, product selection, BOM, variants with BOM explosion).
Free goods are only supported for sales orders with document category C (for example, not quotations).
Free goods are not supported for deliveries without reference to a sales order.
Free goods cannot be used in make-to-order production, third-party order processing and scheduling agreements.
If you defined a free goods for variants in a generic article (only SAP Retail), you can only process the variants in the purchase order and goods receipt individually (as single articles). In other words, you cannot process them using the generic article matrix.
This answers your qn Not possible in R3
If you are on Retail scenario this is possible thro bonus buy schemes
But a lot of customizations needs to be done and you need a retail server to do that
Regards
Raja

Fuba or Report for Change the OBJECT_ID in one order documents

Hi Guru's
we want to reuser the Order-ID in CRM contracts (CRMD_BUS2000121)
So I search a FuBa or a report for Changing the OBJECT_Id in the one order document or is there any other possibility.
we use SAPCRM 4.0
thanks
Reiner

Hi Reiner,
changing a Order or Contract ID is not possible because they are the key of the Object. Perhaps I've don't get your point. Please describe your requirement in more detail.
Regards
Gregor

Conversion for One Orders

Hi,
I am doing a Mass Conversion Program for One Orders in CRM. I am creating Service Orders based on incoming .CSV File. Which Function Module is better for Upload of Mass data Performance wise. 'CRMXIF_ORDER_SAVE' Function Module or 'BAPI_BUSPROCESSND_CREATEMULTI' Function Module for Creation of One Orders in CRM.

Get in touch with support (by web chat on weekends). Maybe there is an issue with processing your payment.
Mylenium

Order Reason in CRM

Hi Expert!
I have configured Order Reason in CRM downloading the object CRM_CATALOG and having configured the Catalogs, Code Groups and Subject Profiles. I need to know whether it is possible - via customizing - defaulting in one business transaction always one specific order reason.
thanks (reward points for helpful answers).
Edited by: Michele Camuri on Apr 30, 2008 4:57 PM

Hi,
Putting a default reason code is not possible with standard. You can make use of Badi's for this.
Regards,
Shalini Chauhan

Place one order with Products from different sales orgs

Hello,
We are in CRM 7.0 EHP2 connected to ECC 6.0. We have Internet
sales/Webchannel Application.
We are rolling out Internet sales for a new country but they want the option to
place one single order with products from different sales
organizations.
Currently Customers send fax/email to customer
representative(CR) with list of products. The CR identifies and places
multiple orders if products belong to different sales orgs.
Currently customers don't have idea about sales orgs and they don't
have a clue which product belongs to which sales orgs. So, for them to
use Internet sales, we have to provide them an option to place one
order with products from different sales orgs.
I understand SAP doesn't support this. But, is there any way we can achieve this through some custom/out of the box solutions?
Thanks,
Ravi

Hi Ravi,
Please have a below help link, it may help you to explain the role of Distribution Channel and if it fits to your requirement.
Organizational Data Determination in CRM E-Commerce - E-Commerce - SAP Library
Thanks,
Hamendra

Order Type Group - CRM 7.0 B2B Ecommerce with ERP Sales Order Scenario

Hello Experts
Scenario: CRM 7.0 with ERP Sales Order
How can we use ORDER TYPE GROUP in CRM 7.0 B2B E-commerce with ERP sales order?
With CRM as a back end this ORDER TYPE GROUP functionality is available as OOTB, but with ECC as a back end is this available?
As per out understanding, we can use more than one TRANSACTION TYPE by seperating the TRANSACTION TYPES by COMMA in shopadmin? Is it a right understanding?
Kindly let us know if we have ORDER TYPE GROUP functionality in CRM 7.0 B2B E-commerce with ERP sales order?
Thanks and Regards
DJ

Hi DJ,
In fact the Order Type Group is only available when you are connected to CRM Backend. For ERP Webshops, you only have the option to add the Order Types separated by coma.
In addition, be aware that B2B only supports Sales Document with category "C - Sales Orders" on ERP backends, for example:Credit Memo Requests won't work. For more information, I created Note 1567713 that explain the restrictions.
Kind Regards,
Diego Felix.

Sales order Creation in CRM using Interface

Hi Experts,
I am developing Interface to create Sales order/s in CRM.
As per my requirement I need to create with below mentioned parameters.
Process type
Sold to party
Organization data
Parties involved
Transaction History
Item Data
However, I got CRM_SALESORDER_MASS_UPDATE & BAPI_SLSTRANSACT_CREATEMULTI.
As per my requirement these FMs are not usefull.
Please suggest me right function module.
Thanks in advance.
Sai

Hi Sai,
you will need to use the FMs CRM_ORDER_MAINTAIN and CRM_ORDER_SAVE to create the orders.
Put a break point in CRM_ORDER_MAINTAIN and try creating an Order in the transaction CRMD_ORDER in GUI. This FM will be called a couple of times. Note the inputs being passed to this FM.
You need to pass all those inputs at one go to the FM 'CRM_ORDER_MAINTAIN' and after that call the FM 'CRM_ORDER_SAVE'.
Note that you need to call the FM 'GUID_CREATE' to create the header and line item GUIDs.
This is for one order. If you need to create multiple orders at one go, loop at this code. If you are calling this code from another system, make this a remote enabled function module.
Regards,
Kris.
Edited by: Kris on Aug 2, 2011 9:25 PM

One Order Concept in CRM

Similar Messages

Maybe you are looking for