One order framework in CRM

Hi All -
If anyone has got any docs on One order framework in CRM pls send across to [email protected]
Thanks,
SV.

Aathi
Did you got any Documents for this ?
Is it possible to share it at [email protected] ?
Thanks
Jack

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One order framework....

Hi All -
If anyone has got any docs on One order framework in CRM pls send across to [email protected]
Thanks,
Aarthi.

Aathi
Did you got any Documents for this ?
Is it possible to share it at [email protected] ?
Thanks
Jack

Example on one order framework using Guid and ref_guid on table level

Hi Forum,
I am new to CRM can someone explain me the one order framework in header and item level tables with an example. I am unable to figure out what is the difference. crmd_orderadm_h and crmd_orderadm_i tables how do we connect them in which field and how is GUID and REF_GUID Related.
Thanks in Advance
Mathew Hayden.

Hi Mathew,
The guid in crmd_orderadm_h table is the guid of a transaction header,for example of a contract.
the guid in crmd_orderadm_i table is the guid of a item of a transaction , for example item of a contract .
the link between these two tables is the guid of crmd_orderadm_h table is the header field of
crmd_orderadm_i table.
Thanks.
with regards,
Taity

One-order object / one-order framework

Hi all,
What exactly is a one-order object or one-order framework?
Does it refer to a single concept or group of concepts?
Consider the following:
1. customizing your own document or transaction types.
2. entire sales cycle for e.g. opportunity -> quotation -> contract -> order
3. life-cycle status of a single document type say, order: create -> confirm -> delivery (in ECC) -> billing
Which of the above concepts come under one-order object or framework?
Or is it a different concept all-together?

Hi Bappaditya,
One-order concept or framework is nothing but what you have defined.
Actually One-Order framework is using the One-Order like Sales/Service Orders etc..and the flow hw an Order takes ..in ur business scenario.
The path you defined opportunity -> quotation -> contract -> order is nothing but the processing of one-order at various stages of the business.
Each one in this paths refers to one order and also a business object in CRM and has its own business processing logic and definition.
Its not at all a altogether different concept...
its exactly what ur referring..
Oppurtunity will have the status or process flow like : Newly created->opened->Won/Lost/Cancelled..
Once its processing is done
Suppose its Won.., then Quotation process flow starts like : New->Open->Approvals->Released/Rejected.
Suppose its Released..then either Contract or Sales Order flow starts :
Order->Newly Created->Approved/rejected->completed.
This whole flow is a Sales cycle which is quite the same day-day sales cycle ...jus imagine a sales situation and co relate.
This entire flow is called One-Order flow or framework and this defines the flow in whch an Order flows.....
Siva

What is One Order framework ?

Hi All,
Can someone please explain me what is a OneOrder framework ????
Also, any documents on the same would be highly appreciated.
Email :- ashish . walke @ gmail . com
Regards,
Ashish

Hi Ashish,
The One Order Framework is defined as the Framwork to handle all the CRM One Order Documents. Basically CRM One Order Documents are Sales Orders, Service Orders, Activities, etc. They all have a common structure to handle the data. They are basically grouped into
Header Part
- Items
- Items ....
So the header and item relationship is 1..n There are set of API's which handles the Create, Change and delete scenarios of the One Order Documents. They are CRM_ORDER_READ,CRM_ORDER_MAINTAIN,CRM_ORDER_DELETE,etc The Function Group is CRM_ORDER_API.
Have a look at the forum threads. It will give you more information about the One Order Framework.
Hope this will clear your idea.
Thanks,
Samantak.

One Order Concept in CRM

Hi experts
   Can you Please send me good document on   ONE ORDER concept in CRM.
Thanks
ram

Hi ,
   One Order framework is a architectural prowess / flexibility of txn CRMD_ORDER ,,,which enable the user to create variety of Business Transactions ( Sales doc, Service order , opportunity, lead , Activity , campaign & many more )   with only one txn CRMD_ORDER .....isnt it amazing ????
This is called ONE ORDER framework ... Hope   this is self explanatory ....
Dont forget to reward me if satisfied...
Regards
ABAP Techie

Service order tables in CRM

Hi all,
Can anyone tell me about tables of service order in CRM..

In CRM, Service Order is designed as per one order framework so many tables common across order types e.g crmd_orderadm_h, crmd_customer_h etc.. Please refer List of Important transactions,Tables & API in SAP CRM. It will be great if you could specify exactly for which service order data set you are looking the table name?

R3 to CRM - pass value from Handling unit in R3 to CRM One Order

Hi all,
Scenario is that CRM (v7.0) One Order gets replicated in R3. Delivery and Handling unit documents are created in R3.
From handling unit, I need to pass Customer packaging material (VEKPVB-VHILM_KU - can be seen at the item level, additional data tab) back to CRM One Order. Is there any way to do this?
Thanks
Vinoth

<-I guess maybe the root of my question is how to reference a text box in a report through Javascript or basic HTML?->
Reference the item in JavaScript with like this
var parentWindow = window.opener;
parentWindow.document.getElementById(itemId).value = someValue;
You can set the id of the item in your report by utilizing the sixth parameter of the apex_item.text function, which is defined in the documentation as:
APEX_ITEM.TEXT(
p_idx IN NUMBER,
p_value IN VARCHAR2 DEFAULT NULL,
p_size IN NUMBER DEFAULT NULL,
p_maxlength IN NUMBER DEFAULT NULL,
p_attributes IN VARCHAR2 DEFAULT NULL,
p_item_id IN VARCHAR2 DEFAULT NULL,
p_item_label IN VARCHAR2 DEFAULT NULL)

Error handling in CRM One Order Object

We have done some enhancements in the CRM One Order Object standard process. We need to raise some custom error messages under certain error conditions from our code. For that, we are using the standard function module CRM_MESSAGE_COLLECT. The caller_name that we currently pass to it is a standard object (CONFIG) maintained in CRMC_OBJECTS table.
Now, we also want to delete "our" error messages (and not the ones coming from the standard process) when a certain state has been reached. I found function module CRM_MESSAGES_DELETE which could be used for this purpose. But, the problem is that if we pass object 'CONFIG' to it, it would delete all the messages (even the ones that were not raised by our code) belonging to that object.
I also tried passing a key (a random string) to CRM_MESSAGE_COLLECT's import parameter IV_LOGICAL_KEY and then using the same key while calling CRM_MESSAGES_DELETE but it did not work.
One possible solution I see is that we add a custom object to CRMC_OBJECTS and then use that as a handle to "our" error messages. But I don't know what is the standard way of maintaing data in this table. It doesn't have a maintenance view for it and neither could I find any links to it in IMG.
Can anyone help with a solution?
Thanks in advance.

Yes creating a new Object may not be a solution for you as it might have some downstream impact.
Reading your problem again, if you want to delete only the custom messages, why don't you pass the message-id and message number you want to delete to the function module - CRM_MESSAGES_DELETE. I assume, since these messages are custom, so you might get a Z-message id along with the message number.
Regards,
Shyamak

Hi All, We are in to Release 11.5.10.2.There is a specific requirement to Prevent users from creating Manual Sales Orders in oracle and yet users should be able to book the Sales Orders Imported from CRM system into Orcale.Please advise.

Hi All, We are in to Release 11.5.10.2.There is a specific requirement to Prevent users from creating Manual Sales Orders in Oracle and yet users should be able to book the Sales Orders Imported from CRM system into Orcale.Please advise.

Thanks for your advise.
However, I missed to mention that we have two set of users One is for Finished Goods and another for Spares.
Only Spares users need to be prevented from creating Direct/Manual Sales Orders in Oracle.
As you suggested, if this will be done at Form level, that may Disallow FG users also to create Manula Sales Orders which should not be the case.
Further, I tried to test one scenario through Processing Constraints but it did not work.
Application
OM
Validation Type
Entity
Temp
Short Name
TBL
Validation Semantics
Created By
Equal To
User(Myself)
Processing Cosntraint
Application
OM
Entity
Order Header
Constraint
Operation
User Action
Create
Not Allowed
Conditions
Group
Scope
Validation Entity
Record Set
Validation Template
101
Any
Order Header
Order
Above Created
Please advise.

Error while creating and opening a ERP sales order in SAP CRM

Hi,
I am getting an error while creating or opening a ERP sales order from SAP CRM.
"Creation of the ERP Transaction failed" this is the error i'm getting while creating. when i try to open an existing sales order I'm getting a dump.
Attached the dump screen shot. From the dump analyasis it seems the transactions are not loaded through LORD framework.
The RFC connection seems to fine as i have tested accessing an ECC RFC FM through a sample program and its successful..
please help..
Thanks
Krishna

Hello Krishna,
Did you get a solution to this? I have the same dump message.
As a matter of fact, we already use ERP Sales Order and it works fine. But I have recently configured a new sales order document type, and the dump occurs only for this new Z order type.
Thanks a lot,
Luis.

Multiple free goods for one item in standalone CRM

Hi Gurus,
We are trying to implement multiple free goods for one item in standalone CRM.
As per SAP.help.com, it says that we can configure multiple free goods scenario in standalone CRM system.
We tried to set up this in our system. Basically we want to implement the scenario, where a user wants to purchase item A, he should get a prompt for choosing between two free goods B and C.
We did the relevant IMG settings required for Free goods at IMG ->CRM -> Basic Functions -> Free Goods.-> Set up Free Goods
We also did the relevant item category determination where we have made an entry with
Item Usage = " Free Goods" , Main item cat. = "TAN' , Item Category = "TANN".
Now we went to create condition records in the path "SAP Menu -> Master Data -> Prices and Conditions -> SAPCND/GCM - Maintain condition"
We chose Application ="PRT", MaintenanceGrp="PRT_FGOODS", Maintenance context ="GCM"
Then while creating conditon records , when I try to create two condition records where the Main Product is same but free good product is different, the system is not allowing to save these two condition records.
it is giving error "Overlapping validity periods for two condition records".
Please advice, if i am missing something. Thanks in advance for your help.
thanks,
Randhir
Edited by: Randhir Soni on Feb 8, 2010 8:12 AM

Constraints in free goods in R3 taken from SAP library
Free goods can only be supported on a 1:1 ratio. This means that an order item can lead to a free goods item. Agreements in the following form are not supported: u2018With material 1, material 2 and material 3 are free of chargeu2018 or u2018If material 1 and material 2 are ordered at the same time, then material 3 is free of chargeu2018.
Free goods are not supported in combinations with material structures (for example, product selection, BOM, variants with BOM explosion).
Free goods are only supported for sales orders with document category C (for example, not quotations).
Free goods are not supported for deliveries without reference to a sales order.
Free goods cannot be used in make-to-order production, third-party order processing and scheduling agreements.
If you defined a free goods for variants in a generic article (only SAP Retail), you can only process the variants in the purchase order and goods receipt individually (as single articles). In other words, you cannot process them using the generic article matrix.
This answers your qn Not possible in R3
If you are on Retail scenario this is possible thro bonus buy schemes
But a lot of customizations needs to be done and you need a retail server to do that
Regards
Raja

Fuba or Report for Change the OBJECT_ID in one order documents

Hi Guru's
we want to reuser the Order-ID in CRM contracts (CRMD_BUS2000121)
So I search a FuBa or a report for Changing the OBJECT_Id in the one order document or is there any other possibility.
we use SAPCRM 4.0
thanks
Reiner

Hi Reiner,
changing a Order or Contract ID is not possible because they are the key of the Object. Perhaps I've don't get your point. Please describe your requirement in more detail.
Regards
Gregor

Conversion for One Orders

Hi,
I am doing a Mass Conversion Program for One Orders in CRM. I am creating Service Orders based on incoming .CSV File. Which Function Module is better for Upload of Mass data Performance wise. 'CRMXIF_ORDER_SAVE' Function Module or 'BAPI_BUSPROCESSND_CREATEMULTI' Function Module for Creation of One Orders in CRM.

Get in touch with support (by web chat on weekends). Maybe there is an issue with processing your payment.
Mylenium

Order Reason in CRM

Hi Expert!
I have configured Order Reason in CRM downloading the object CRM_CATALOG and having configured the Catalogs, Code Groups and Subject Profiles. I need to know whether it is possible - via customizing - defaulting in one business transaction always one specific order reason.
thanks (reward points for helpful answers).
Edited by: Michele Camuri on Apr 30, 2008 4:57 PM

Hi,
Putting a default reason code is not possible with standard. You can make use of Badi's for this.
Regards,
Shalini Chauhan

One order framework in CRM

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