One order with multiple lines in OM is creating multiple invoices

Application: Oracle 11i (11.5.3)
Modules implemented: GL, OM, AR, AP, PO and CM
Business Requirement:
Our client would like to create Order consisting of multiple lines in Order Management.
The Orders created in OM with multiple lines could be booked, picked, released and transferred
over to Accounts Receivable. On transferring over the Orders from Order Management to Accounts
Receivables using Auto Invoice process the Order should create ONE invoice with multiple lines.
Moreover, for the multiple lines created on an invoice deferred revenue could be applied.
( eg. An order is placed for software and support. The support is to be invoiced all at once but revenue deferred to 1/12
recognized each month as revenue is earned.)
Right now we are getting two invoices. It is putting the deferred revenue item on a seperate invoice. Is this normal
functionality? How can I get both on one invoice.
thanks

Hello Monique,
Well you can have one invoice generated for an order with multiple lines. This is possible by changing some rules in Account Receivables. Use the grouping rules under setups->autoinvoice in AR. You can club your invoices based on any of the columns of ra_interface_lines_all. Hope this works for you.
Arvind

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