One POP account no longer collecting new mail

I'm having a very strange problem with Mail 3.6 on my MacBook2,1 running OS 10.5.8. I currently have three POP account set up to be automatically checked every 15 minutes. I have not changed settings for any of them in over a year. Yesterday around noon one of them stopped receiving new mail (the other two continue to work just fine). My iPhone, on which I have not changed any settings either, contines to collect mail from all three accounts (and does not remove mail from the server). I can log into the web interface for the account (it is an old university account), and mail that I have received since noon yesterday is there, all the same stuff as I've been receiving on my phone, but which does not appear in Mail. The weirdest thing about this this is that there is no error: Mail reports that it is successfully connecting to and logging into the server--Connection Doctor gives the account a green light. Yet I know that there is uncollected mail on the server. Any suggestions about what could be going wrong will be most appreciated.
Many thanks,
PJW

Hi Neville, thanks for the suggestion. I had not tried anything like this. Unfortunately, it didn't solve the problem: I just got duplicate copies of all the emails on the problematic server up to the point at which they stopped downloading yesterday.
I should add that I have, of course, rebooted everything multiple times. I also ran the "Rebuild" command from the Mailbox menu--just out of desparation, not totally clear about what it does. All to no avail.
Can anyone think of anything else to try before contacting the tech people responsible for the server (who I expect will not be excited about helping an alumnus in another country, running an older Mac, experiencing a very weird problem).

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Absolutely. I have several. Just go to Preferences, select Accounts. Hit the "+" sign at the bottom left. When the guide takes you through creating the account just choose "POP" and put in your account information. One thing to note: while the incoming server is that which relates to the new account, the outgoing server (SMTP) is that of your main account. The outgoing server has to be the one that your home system talks to when it sends mail. Eg. My broadband account uses the company Primus. So my Primus incoming server is pop.iprimus.com.au and my outgoing is smtp.iprimus.com.au. For my second POP account, which is a university account, I use the university incoming server, but I use the smtp.iprimus.com.au server as the outgoing. If you use any other server you will not be able to send your mail. Good luck!

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I have two email accounts and one won't check with mac mail, but works okay in entourage.
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I have deleted and resetup the account a few times, so I know it isn't a password issue, esp since I don't get a password error. The ISP is verizon.
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Hello Paul.
Are both email accounts that you access with the Mail.app and with Entourage provided by Verizon or is only the one that is intermittent provided by Verizon?
The one that works only so so is checked via netmail frequently
and the family member who uses it noticed that neither entourage
nor mac mail was getting emails that were sent and checked online.
No email client will get messages that were sent online with an account that is accessed as a POP type account with an email client unless you include the account's email address in the Cc: or Bcc: fields when addressing the message online so the sent message is also received by the account when checked for new messages by the email client.
What is the setting for the account in Entourage for removing messages from the server when downloaded?
Is it possible they the ISP is marking them as "no, don't let the
old 10.3 mac mail have these."
This is not possible.
I've noticed that their webmail doesn't work with the Safari
in 10.3.9, nice one guys.
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Have you tried emptying the Safari cache?
If not, at the Safari menu bar, go to Safari and select Empty Cache and wait several minutes. Quit and relaunch Safari and try to access the account again via webmail.

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Hi,
Looked high and low for a solution to this. Searched Apple discussions and macosxhints and googled the problem but so far no joy. This is not a major problem but it is quite annoying.
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I'm afraid I don't have a solution, but I do have a similar problem...
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Message was edited by: Faasse

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 Cheers, Tom

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One POP account no longer collecting new mail

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