One problem about ECL Viewer options

We marked the checkbox - Greyscale 24bit(for TIFF) to get a better picture quality in ECL setting(options->colors), but seems the ECL-Viewer cannot “memorize” this setting – when closing the document and reopening, the viewer still has bad quality again and the user has to set the checkbox again and again,
1> Is there some possible ways to let ECL remember and load the setting everytime when the document opened???
2> After debug, seems when marked the checkbox Greyscale 24bit(for TIFF)  the sap run below codes,  but when open the documents for the 1st time, below codes are not readed,  so if it is possible to add below into program when 1st loading??
            call method this_viewer->set_greyscale_color  with quality = 3
Thansk a lot for the help!

Hi,
I would recommend you to install the latest available ECL Viewer version 6 which offers a better display quality of TIF files from the beginning.
At the moment the ECL Viewer version 6.0 is not put to the SAP Service
Marketplace. Please use the following link to download the installation
files for ECL Viewer 6.0:
https://sapmats-de.sap-ag.de/download/download.cgi?id=XV6Y7FZ99OO7W2DZA0
Y8EG3T2FUZIK15GWE6P8APR2SL1CANGZ
Before you install the latest Viewer version please uninstall the
current version 5.1.3. To check if the ECL Viewer is un-installed please
search for WebViewer2d.dll file. If it is present then it means ECL
Viewer is still installed on your PC. You can also check the folders and
should be able to see all the dll's for ECL Viewer such
WebViewer3d.dll/Printing.dll etc to make sure that there is not only
single file but the whole installation. Generally there are two
possibilities to un-install the ECL Viewer:
- Uninstall the version integrated with SAP GUI by using SAP
Installation scripts. You need to uncheck the 'EAI Viewer' component in
'General Add-on' option.
- Check add/remove program and if there is an entry like SAP Viewer,
uninstall it.
After this search again, and you should not get WebViewer2d.dll file on
machine. Now reinstall the latest Viewer version 6 again please. At the
moment the ECL Viewer 6 is only available as a stand-alone installation
and therefore please check if you do not install any former ECL Viewer
version by the SAPGUI.
Kind regards,
Christoph
P.S.: Please reward points for usefull information.

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