One song shows up in shaded and won't play

I have a new ipad. All my music is playing fine except one song that is shaded a light grey and won't play. I bought it on itunes for my ipod. The other song from that album plays fine. It plays fine on the ipod and on my computer itunes.

Welcome to the discussions.
If you've tried everything here:
http://docs.info.apple.com/article.html?artnum=61003
Restoring may be your last option.
JC

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Some of my songs on iPhone are skipped and won't play

Some of my songs won't play on my iPhone. It will just skip over them and then I try and go back to play them it does nothing. All of my songs are downloaded from iTunes and at one point worked. I cannot figure out why some all of a sudden just won't play. I've tried re-syncing with my iTunes on my mac but that didn't help.

Hi, welcome to Apple Discussions.
The exclamation mark appears if the song has been moved, renamed, deleted or is at a location that is currently inaccessible such as a disconnected external drive or network share. You have to restore iTunes' access to the file before you can add it to a playlist.
tt2

Ipod songs 'grayed out' in Itunes and won't play

My son's Ipod will not allow him to drag any playlists into his Ipod(nano) anymore. we get the circle with the line througt it and it doesn't load. also, when i Itunes we click on his Ipod and all the songs appear on the screen but they're all grayed out and he can't click them to play them. this all started a couple days ago. I updated the Itunes and his Ipod last night but that didn't fix the problem. Any help would be greatly appreciated.
thanks
al

Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to automatically update. If you want to access your iPod directly, drag songs to it, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage songs and videos" in the iPod Summary tab and click Apply. The text will change from grey to dark and the padlock will disappear: Managing content manually on iPod
One thing to be aware of with manually updating is that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod

All of my songs in iTunes are ghosted and won't play

I tried to create a playlist yesterday. None of the songs went in the playlist. Then I hit the add all button. Now I can't select a song to play I can only play the album I was on. Which I love but... Help

Thanks... however that didn't work.
I did figure out a fix...
1) Deleted the greyed out songs (it didn't ask me to "Move to Trash - so like you said, the files weren't found)
2) Logged into iTunes and clicked the "iTunes Store" link.
3) In right hand column I clicked on "Purchased".
4) Selected "Music" downloads and on right hand side selected, "Not in My Library".
5) It allowed me to download them again!!

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

Ipod songs showing up grey and won't play

I have recently added some cd's on to iTunes. The songs show up normal in my itunes library and will play, but then when I go to them on my iPod library they show up grey and have a sync sign next to them. Most of them don't even show up on my ipod, but some do and they are just grey and won't play. I have tried re-downloading the cd's, right clicking on the songs, and pretty much anything I can think of. How do I fix this?

Couple questions for you.
Are you using the Wi-Fi sync feature?
Are you on the latest firmware?
What I would try doing is, if your using the Wi-Fi sync feature turn that off and sync with the cable that was provided with the iPod.
If you are already doing that I would try going into settings > general > reset all settings
if that doesnt work, then the last thing I would try is restoring your iPod to factory after backing everything up and trying to sync once more.
Let me know if this helps you out at all!
While I am an Autotech at Best Buy, my posts are my own and are not those of Best Buy in anyway. If you have any questions feel free to give your local best buy a call and ask to speak to an Autotech.

So, I made the mistake of updating Garageband 09 to GB 11 without exporting my songs first. When i try to open one of them it freezes up and won't respond then the program crashes.... any ideas?

So, I made the mistake of updating Garageband 09 to GB 11 without exporting my songs first. When i try to open one of them it freezes up and won't respond then the program crashes.... any ideas?

stopmotion wrote:
That's what I figured from what I've been reading. Will have to see what the cost might be and if it's a worthwhile investment considering the age of the computer.
You can get a first-gen Mac Pro on eBay for around $300. It can run OS 10.4 through 10.7. Something to consider, depending on the cost of a logic board and the hassle of replacing it. You transfer your existing drives, as long as you have a spare external drive. You would clone your G5 drives to the external drive as disk images, then move the G5 drives to the Mac Pro, re-format them GUID, and clone back the contents from the disk images on the external. I did this recently when I retired my G5.

My iPhone keeps playing same song and won't play next one

My new IPhone 4 keeps playing the same song and won't play the next one! I have reinstalled the software and reset it, but still no luck.

See Page 77 of the User's Guide. Make sure you do not have it set to repeat that specific song.

My ipod touch now skips songs I bought from itunes (only the ones from 2013 to now) and won't play them. How do I fix this?

Hey folks! My iPod Touch now skips songs I bought from iTunes (but only the songs I have purchased since 2013) and won't play them. What do I do?

First try deleting the songs and redownloading them
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Next
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

When I manually add songs to iphone 4s many appear gray and won't play. How do I fix this?

When I manually add songs to iphone 4s many appear gray and won't play. How do I fix this? I have the manually manage music button checked, and I can play them on itunes, but on my iphone they appear gray and won't play. There doesn't seem to be any reason, as one song from an album will play, but the other 9 won't....

Click here and follow the instructions.
(66255)

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

A number of songs in my i tunes libray have "not available" against them (in the column headed "Time") and won't play. How do I correct this?

A number of songs in my i tunes libray have "not available" against them (in the column headed "Time") and won't play. How do I correct this?

Hello enrique a.
Instead of trying to re-invent the wheel on this one, take a look at an article such as this one to help you take care of these exclamations. Basically, it means iTunes is unable to locate the file on your computer anymore.
http://ipod.about.com/od/itunesproblems/qt/Fixing-The-Itunes-Exclamation-Point.h tm
B-rock

Trying to attach saved doc to email but it shows as greyed out and won't open. If I convert same doc to pdf format it attaches OK. What am I doing wrong?

I'm new Mac user and can't work out why a saved pages doc won't attach to an email. I can see it in Finder and open it in Pages but when I try to attach it shows up in grey and won't open. If I then convert the same doc to pdf it's OK. What am I doing wrong?

Thanks for your answer. You guess right. I have my personal mail in Apple Mail program but my business account is via Google Apps for work so operates like a gmail account and that's the one I need for attachments. The Pages version I have is 5.2(1860). It would be good to fix if I can without having to make the extra step of pdf conversion. I purchased the computer a week ago and it's OSX 10.9.5 which I guess is the latest version. Should I upgrade to Yosemite? Perhaps that has a later version of Pages? Thanks again. Barbara

Music shaded grey and won't play

some of my music in my library is shaded light grey and won't play. i have tried deleting and redownlaoding but nothing seems to change it from being shaded grey to being bold and able to be played - frustrated and please help

I bought an iPhone 5 and could not add music to it. Same problem: grey songs. After hours searching forums and blogs I found this solution. Works for me! Now I manually add songs using iTunes and no problem. Hope it helps.
1. Download and install iExplorer http://www.macroplant.com/iexplorer/
2. Plug in device first, then open iExplorer
3. Delete the iPhone\Media\iTunes_Control folder (you may want to copy this, just in case)
4. Restart the iPhone / iPad
5. Start iTunes. Not restore iPhone from back up, select New iPhone (don't worry, you will not lost apps or data on your iPhone doing this)
6. Add music manually with iTunes

I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my passwor

I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.

I had this same issue and got it resolved very simply when I contacted Apple SUpport
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
> Go to Manage apple id and primary email address
> Change it to the old apple id that your device is asking for
> Save changes
> Go to Settings > iCloud and sign out of the infomation
> Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
> Change it back to the correct apple id
> Go to the email address adn reverify the apple id
> Sign back into iCloud on your device
> Smile
Article to back up my statement http://support.apple.com/kb/TS5223

One song shows up in shaded and won't play

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