One song will not play
Purchased over 50 songs from I tunes store on line. Last one says I need to authorize the computer. Same computer for the last 50 purchases. What's up with that?
Is this song from the iTunes Store?
If so, see this:
iPod does not play purchased content from the iTunes Store
Or, if this is a song that you've imported from a CD, you might want to just re-import the song, then re-load that copy of the song file onto your iPod.
-Kylene
Similar Messages
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I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed?
Your latest purchase could be corrupt...
Try this...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
One song will not play completly
I have one tune in my itunes that will not play completly when put into my i pod.
It plays for 40 seconds and quits but will play fine from i tunes.Is this song from the iTunes Store?
If so, see this:
iPod does not play purchased content from the iTunes Store
Or, if this is a song that you've imported from a CD, you might want to just re-import the song, then re-load that copy of the song file onto your iPod.
-Kylene -
Have bought new Now 35 album and one song won't play because it says it's not authorised on my computer! I have gone through the authorisation process but it still won't let me play the song. Does anyone know what I can do next? I did already download this song originally from You Tube but have since deleted it in case this is the cause of the unauthorisation.
Delete and redownload it if doing so is free in your country.
(86429) -
I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Since Nov update about a third of my songs have a circle with an exclamation mark inside the circle. These songs will not play on my computer. Message says "The song .... could not be used because the original file could not be found. Would you like to locate it?" I have reloaded these back onto itunes with my own CD collection. They work for a short while, then the same thing happens. I don't know what is causing this or how to fix it.
I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!! -
My origional computers hard drive crashed and is no longer able to turn on. So I have a few thousand songs with a ! infront of them on Itunes, and as we all know these songs will not play. If I buy Match, will these songs with ! be converted and be able to be used again?
This is definately a firmware problem.
I have a 80gb ipod that does the same and narrowed the problem down to taking the headphones out and plugging them or another set in. It doesn't happen every time but happens often enough when you use it everyday like me. Like you I have a headphone jack for my car.
I replaced the ipod at the apple service centre after finally being able to replicate the problem for them to see. Unfortunately my new one does exactly the same.
The only ways around it are -
Do a reset
or
Hold down play so that it turns off. Unplug the headphones. Press play without the headphones in. The track will start playing. Plug the headphones back in.
Apple need to look into this problem as there are a fair number of people experiencing it. -
HT1933 iTunes downloaded song will NOT play
Why can I view the song on the playlist (on both iPod and Powerbook) and yet the song will not play on either? It is NOT listed as having been interrupted as a download and the rest of the album plays without incident.
Sounds like a faulty file. Delete it and redownload a fresh one at no extra cost
Goto iTunes Store
Select Purchased from under Quick Links to the right
Navigat to the music you want and click on the cloud button to re download.
If it came from a cd then reimport it.
If it came from another source then they will give you instructions on how to redownload if you can -
In an iPod Nano 6 songs will not play in A-Z order.
I have over 100 songs in one playlist. This concerns an iPod Nano 6. The songs are in alphabetical order on my Nano. The songs will not play in alphabetical order and skips around. How can I corredt this problem?
It's not a "problem," if the iPod is set to shuffle. On page 21 of the 6th gen nano's manual
http://manuals.info.apple.com/MANUALS/1000/MA1551/en_US/iPod_nano_6thgen_User_Gu ide.pdf
find the shuffle button on the Now Playing screen (it looks like two arrows crossing). Tap it to toggle between shuffling the current song list and playing it in order. -
I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?
Music>Songs>Select song>Swipe from left to right to delete.
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Upgraded to iTunes 6.0 now songs will not play
I upgraded to iTunes 6.0, now when I go to play a song the run time shows up as a negative number and the song will not play. I reinstalled the software several times and reauthorized the computer. Does anyone have a solutions to this problem?
Thanks for your help
Dell Dimension Windows XPI should add that every time I remove the iPod from my computer to try and see if any of the songs are back it asks me for a language just like the first time you start it up. Kinda like it forgets everytime I plug it into the computer.
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After a sync one song will not transfer to phone
After a sync one song will not transfer to phone in any playlists, what is wrong?
I don't know what happened. I plugged in the phone today (like I have done just about every day) to sync and charge and the movie transferred this time. I have no idea what changed between now and last night. I haven't even rebooted either the phone or computer. Go figure. As Gilda Radner once famously said on SNL as Rosanne Rosanadana, "Nevermind".
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Installed tv series and one show will not play
I feel like I am getting the run around...
I downloaded to my itunes and installed on my ipod the tv series Big Bang Theory season one. Out of the 17 shows one will not play. I have tried uninstalling it and reinstalling it several times with no sucess. I have sent itunes the problem and they allowed me to redownload that show. Still with the same problem, I have installed the new download on my ipod and it will not play. After writing to itunes with my problem they tell me I need Apple ipod support, and gave me the telephone number to call...After calling and waiting on hold for 5 minutes I am being told it is an itunes problem not an ipod problem...I then decided to install it to my husbands ipod and the one eposide will not play on his ipod either. Any idea's on how I can get this to play?hmmm, did you get 2 versions? With some moveies you get an HD version for your TV/PC, and an SD version for the iPod. I've only gotten the free TV episodes they give away, so don't know if this is normal for TV shows.
All I can think of, is make sure it's an SD version that goes on the iPod.
edit - on 2nd thought, you obviously know what you're doing if you can get the other shows to play. I would just keep after them. If you have an email with an Apple case number, keep replying to that.
Message was edited by: Katrina S. -
Installed a television series and one show will not play
I feel like I am getting the run around...
I downloaded to my itunes and installed on my ipod the tv series Big Bang Theory season one. Out of the 17 shows one will not play. I have tried uninstalling it and reinstalling it several times with no sucess. I have sent itunes the problem and they allowed me to redownload that show. Still with the same problem, I have installed the new download on my ipod and it will not play. After writing to itunes with my problem they tell me I need Apple ipod support, and gave me the telephone number to call...After calling and waiting on hold for 5 minutes I am being told it is an itunes problem not an ipod problem...I then decided to install it to my husbands ipod and the one eposide will not play on his ipod either. Any idea's on how I can get this to play?hmmm, did you get 2 versions? With some moveies you get an HD version for your TV/PC, and an SD version for the iPod. I've only gotten the free TV episodes they give away, so don't know if this is normal for TV shows.
All I can think of, is make sure it's an SD version that goes on the iPod.
edit - on 2nd thought, you obviously know what you're doing if you can get the other shows to play. I would just keep after them. If you have an email with an Apple case number, keep replying to that.
Message was edited by: Katrina S. -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?
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