One TV keeps getting message this channel not available

OK so one TV an older one, in my home keeps getting the message this channel not available. I went through ll the trouble shooting steps. My other two TVs are fine but they are new one's. This is my grandpas' old one.

I'm sure it happens to many channels from time to time, because that is what happens to me. On the DVR or on the HD STB. Tonight I sat down to watch the Yankees play the Phillies on ESPN. My 2 favorite teams, very excited. At first ESPN doesn't load, then I get the BSOD w/ the white letters in the middle of the screen telling me the channel is unavailable. It provides me w/ 2 options. Option 1 is to switch away from this channel and back again (didn't work). Option 2 is to call the toll free number, input a code and everything will be fine.
So I called the toll free number, entered the codes as prompted, and listened to the robot lady while she reset my DVR. She told me to look for the yellow light to the left of the display after the reset and if the yellow light wasn't there, to turn on the DVR using the power button on the DVR. I did not see the yellow light, so I turned the power on as instructed by the robot lady. However, still no yellow light. The robot lady is only prompting me to say next, repeat the instructions for the #%&^*(*&%@!!!#%$^ yellow light, or say problem fixed. When I took her up on her offer of more info, she simply repeated the thing about the yellow light.
How about adding a prompt to her repertoire asking if the yellow light isn't there.... I guarantee this will be the most used prompt.
Meanwhile, I am too experienced and sane to call for tech support, live chat is always unavailable, so I am left waiting for some verizon kool-aid-drinking "guru" to tell me my coax is bad in the forums.
Good night.

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One TV keeps getting message this channel not available

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