One user can not map a network drive

Hi,
A costumer of mine is trying to map a network drive for an existing user that has always had access to the NSS6000 Network Storage Device. This still works for all other users except this one. It looks like an authentication failure. They connect thru CFIS (which means it's using the active directory).
So far i have troubleshooted the following and ran out of options half an hour ago.
I rebooted the NAS. No luck.
I made a different folder and gave the user access. And tried to connect to that. No luck. (to confirm its not related to the folder security)
I tried to map the drive on a different computer. No luck. (to confirm its not a local computer problem)
I tried to map the drive to another folder on a different server, this worked fine. (to confirm credentials are correct).
I tried to remove the user on the NSS600 and tried to update it. The user reappeared instantly in the user list on the NAS. No luck.
I fear the user table the NSS keeps is corrupted. And i can't find a way to force the NAS to recreate it based on current folder security or active directory users.
Please help, as i am in no mood to reconfigure the entire NAS.
Kind regards,
Tim Sars

Hi,
How did you map the network drive? Manually via GUI? Command? GPP? If you're using one of the above solutions, then try other solutions as a alternative way to check the result.
According to your description, If Windows remains unable to reconnect mapped Network Drive at login, then I would suggest you created a batch file with net use command, use it as an logon script, this provides an alternate way to reconnect drives on
a re-logon.
example
@echo off
net use * /delete /yes
net use x: \\server_name\shared_directory_name
You can find detailed information in the following link
https://helpdesk.egnyte.com/hc/en-us/articles/201638304-Mapping-a-drive-using-a-net-use-command-and-logon-scripts-for-domain-users
http://technet.microsoft.com/en-us/library/bb490717.aspx
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

Similar Messages

I can not map a network drive in window 8.1 under VPN

Dear sir / madam,
I face a big problem. My company use VPN Connection. After my company upgrade the window from Window 7 to Window8.1 , we find that we can not reconnect the network drive. please find the details below:
1. I success to map drive and then logout / switch user.
2. wait two /three hours
3. i find the drive is disconnected.
4. when I try to reconnect, window can not find again. then I try to use netstat
C:\Windows\system32>netstat
TCP 172.28.97.31:58206 test-server:http TIME_WAIT
Then, i try to use cmd , net use /delete and then try to reconnect test-server
5 it show reconnect successful by net use command. However , I need waste many time and I can not find the drive in window.
if I restart window, i can reconnect it quickly and find the drive in window.
the server are window server 2008 r2 and server 2012, they located at difference site.
if the server and PC located at same site, it is no problem.
both the server and PC are joined in same domain.
it is dell server and Lenovo M82 PC( Intel Lan 82579LM/V Driver)
please help me to solve the problem
(window 7 also have this problem. However, i can click the drive and it can reconnect quictly.i cannot do this in window 8.1.......it loop again)
thanks

Hi,
How did you map the network drive? Manually via GUI? Command? GPP? If you're using one of the above solutions, then try other solutions as a alternative way to check the result.
According to your description, If Windows remains unable to reconnect mapped Network Drive at login, then I would suggest you created a batch file with net use command, use it as an logon script, this provides an alternate way to reconnect drives on
a re-logon.
example
@echo off
net use * /delete /yes
net use x: \\server_name\shared_directory_name
You can find detailed information in the following link
https://helpdesk.egnyte.com/hc/en-us/articles/201638304-Mapping-a-drive-using-a-net-use-command-and-logon-scripts-for-domain-users
http://technet.microsoft.com/en-us/library/bb490717.aspx
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

I can not map a network drive in window 8.1 via VPN

Dear sir / madam,
I face a big problem. My company use VPN Connection. After my company upgrade the window from Window 7 to Window8.1 , we find that we can not reconnect the network drive. please find the details below:
1. I success to map drive and then logout / switch user.
2. wait two /three hours
3. i find the drive is disconnected.
4. when I try to reconnect, window can not find again. then I try to use netstat
C:\Windows\system32>netstat
TCP 172.28.97.31:58206 test-server:http TIME_WAIT
Then, i try to use cmd
5 it show reconnect successful by net use command. However , I need waste many time and I can not find the drive in window.
if I restart window, i can reconnect it quickly and find the drive in window.
the server is window server 2008 r2 and located at difference site.
if the server and PC located at same site, it is no problem.
both the server and PC are joined in same domain.
it is dell server and Lenovo M82 PC
please help me to solve the problem
(window 7 also have this problem. However, i can click the drive and it can reconnect quictly.i cannot do this in window 8.1.......it loop again)
thanks

Hi,
Is there any error message throwed when you reconnect the mapped drive? Can you directly access the UNC path of the mapped drive? What VPN programs do you use? Please check if the VPN client connect correctly.
You could refer to the thread below to check if the AD account is restricted by VPN.
Can't access mapped drives through VPN when away from office
http://social.technet.microsoft.com/Forums/windows/en-US/a0ca41aa-08b8-4e46-a314-ffb7e401bd7a/cant-access-mapped-drives-through-vpn-when-away-from-office?forum=w7itpronetworking
Best Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

I can't map a network drive from Windows 7, using the exact same settings that work fine with Vista or XP

I have Windows 7 64 bit Home Premium,and I can't map a network drive. I use a Cisco VPN client to connect to my University network, and then when I go to map the drive I get a message that it can't be found. I have done web research it seems that I am unable to edit the local security settings (apparently you can do this in Ultimate and Professional versions), and that this may be the culprit. Does Microsoft make some patch available? My IT people, and the tech help at HP are baffled by this. If Windows 7 Home Premium does not allow for mapping of network drives, then I'm dumping it and returning to Vista. Has anybody had similar problems?

Day 2 of trying to map a drive in Windows 7 Professional:
My journey to ____..
Begins:
I purchased Windows 7 Home 3xuser license pack for ~140 US I kep hearing friend sayhow much faster it was than Vista 32bit so I thought hey let’s “upgrade”
.. I looked up the definition of the word “upgrade” the following is what I found:
1.
To exchange a possession for one of greater value or quality; trade up.
2.
Computer Science
To replace software or hardware with an upgrade.
3.
Computer Science
a.
To replace (a software program) with a more recently released, enhanced version.
b.
To replace (a hardware device) with one that provides better performance.
So we,re all clear on what an upgrade is suppose to be. I wanted tomake sure I understood before I proceeded.
I installed a copy on my latptop Toshiba Centrino 1.83 Ghz/3 G Ram decent computer for all intent and purposes. It’s been working fine
on Vista but running slow. So I went through MS “requirements checking” to determine if my computer passed the MS test and worth of such the honor and also get MS’s blessing before I moved forward with the “upgrade”.
I proceeded with the upgrade went relatively smoothly had to uninstall a few programs but I figure that’s such a
small price to pay for such great enhancement that I will receive from my “upgrade”. Approximately 4 to 5 hours later after minimal reboots I was all set to go with my new upgraded OS. It was working as prescribed faster than Vista cleaner
interface sorta, helpful little taskbar gadgets. I was stoked that night I went to be thinking I will go to work and be a rock star on my brand newly “upgraded” computer.
Oh and by the way, I was so thrilled about Windows 7 I even upgrade my home computer as well.
I go into work and I have a very big user migration that night, I am an network engineer and I use my laptop for work I use Visio, Wireshark
and others, all the tools that help us do our job efficiently and effectively.
I sit down turn on my computer it boots faster than Vista and I’m just chomping at the bit to get going have lots of work to do. So let
go back for a minute an look at the definition of “upgrade”
“3.
Computer Science
a.
To replace (a software program) with a more recently released,
enhanced version.
b.
To replace (a hardware device) with one that provides
better performance.”
So were good on what upgrade is?
I have my computer up I have logged in (locally) not on a domain as I was not when I was on Vista OS. I wanted to attach the server to get some
files so I go to map a drive………………. Hmmmph ….. that’s weird I cannot map a drive …… let’s try this again……… hmmmph…. what this domain thing going here I
never need that before in the lesser product Vista but ok I’ll add my
\\servername\folder and my domain.org\username..... hit enter and hmmmmmph …. It ask me for my password again.. well I could have fat gingered it so I’ll type it in reallllllllly slow.. hmmmmmmph ….. again no such luck…
So I decide consult a colleague of mine who recommended I “upgrade” to Windows 7. After speaking with me he tells me oh! You need
Windows 7 Professional to do the same things you did in Vista home … I’m perplexed by this but let’s once more take a look at the word “upgrade” to “enhance
and/or make better
”. So now I’m a little perturbed by this little bit of information but I suck it up and decide I’ll drop another ~100.00 US on an “upgrade” to Professional small price to pay for such a great product.. I mean have
you seen those commercial WOW!
I make my purchase download and once “upgrade” to new “upgrade” with even more improvement over Vista and XP I mean
with those two OS’s it took me all of 5 second to map a drive SURELY Windows 7 Professional will map a drive like no one business.
After
few reboots my computer has been fully “upgraded” and ‘upgrade” again to W7 Pro and I’m off to the races ready to get to work cause my migration will be starting in a few hours and I want to be prepared. Sytsem reboots quickly
I’m logged and ready to start getting my information I so desperately need. I go to map my drive I figure I’ll help W7Pro out I’ll be proactive and use “domain.org\username” that way W7Pro
will like me and think oh! this man is brilliant. I hit enter with my correct password that I type realllllly slow. …… waited it’s thinking for sure this is it .. the anticipation is killing me the excitement is overwhelming …….
THUD my world just came crashing down ..no luck .. no login ..no mapping drives…I’m now on hour 6 of this ridiculous journey to the “upgrade” to “upgrade” ____. So now I’m left to forum because MS surely does not
think I am going to pay them $275.00 and hour for support on something that should have work right out of the box.
So I’m on day to I have tried everything on this forum page to get my mapped drive to work with nothing working for me. It appears that
if I want to use my computer I will have to rolled back to the lesser (Vista).
Just in case you’re wondering how I made it through the user migration. I had my co-worker bring me my XP computer worked like it’s
was suppose to.

Workstation not mapping any network drives

Im having an issue with different workstation not mapping any network drives. The issue to would seem totally random. Each time is over a wired connection. I havent been able to find a TID about this. The issue also just seems to have started, however no changes have been made to any of the workstations Ive seen this on. The errors I get in the login script are below. The servers are all NetWare 6.5SP7. Suggestions?
LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 15 (8819).
LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 13 (8819).
LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 9 (8819).
LOGIN-LGNWNT32.DLL-918: This utility was unable to get connection information. Error code: 8801

Hi,
technomoney wrote:
>
> Im having an issue with different workstation not mapping any network
> drives. The issue to would seem totally random. Each time is over a
> wired connection. I havent been able to find a TID about this. The
> issue also just seems to have started, however no changes have been made
> to any of the workstations Ive seen this on. The errors I get in the
> login script are below. The servers are all NetWare 6.5SP7.
> Suggestions?
>
> > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 15 (8819).
> > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 13 (8819).
> > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 9 (8819).
> > LOGIN-LGNWNT32.DLL-918: This utility was unable to get connection
> > information. Error code: 8801
Basic network connectivity issue. One known common culprit for this
error is a workstation firewall, but the raw symptom just means that
unexpected network connectivity problems occured.
CU,
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de

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How can I map a network drive on an iPad once a VPN is established?

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Environment:
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Priority:
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Hi Sir,
Nothing worked from above for us. You can see our remarks on posted query.
That’s why, we posted on forum.
And there will not be any vulnerability, because, if we will use "net
use ..."
in network domain; definitely,
we will provide username and password of mapped drive system.
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Regards,
S. P. Singh

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One user can not map a network drive

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