One wake from sleep solved

Time will tell if it is truly solved but I noted a comment about my screensaver /desktop path in a recent crash report when I had to hard reset after my machine would once again refuse to wake from sleep. After looking at my picture folder that was set for my desktops and screen saver I realized there was / in the name of the folder. I know enough to warn others not to use / in any name. My machine woke properly this AM, although there is some oddity left because in the System Pref, with my folder added and selected for the Desktop use, I can't see any of the individual jpg images in the folder I chose. I can see those in the Nature, Pants, etc folders, but not those in my folder. They are, however working and the wake from sleep problem -seems- gone. We'll see.

nope

Similar Messages

Freeze, no wake from sleep, and one beep repeats on restart -- intermittent

My 4 week-old macbook pro 5,3 (2.8GHz, 4GB) started having trouble waking from sleep this week. At first, a hard reboot solved the problem. Yesterday, it would not wake from sleep and the sleep light would blink twice then repeat. Upon hard reboot, this time it emitted a loud beep repeatedly (one single beep, then silence) and could not boot the OS.
I called Apple and tried all the various reboot key combinations and also inserted the OSX CD and tried to boot from CD. None of this worked, just got the beep beep beep.. They eventually said this indicated a bad logic board and scheduled an appointment at the Genius bar.
The strange thing is, I was trying to eject the OSX install CD and mistakenly thought that holding down E during reboot would do this (maybe this was some trick from old macs, can't remember..) and it booted up just fine! It worked overnight, then froze again the next day. After hard reboot, it was back to the beeps again. This time, I immediately tried holding down E again and it worked again!
Obviously I have a major hardware problem, but this at least allowed me to do a time machine backup before taking the computer in for service. It may be a coincidence, but twice in a row certainly is strange. Has anyone had anything like this happen to them? Thanks!
John
Message was edited by: jef76

Hello.
I've had this issue too. I've found that I can reproduce this issue by putting the computer to sleep when there is major hard drive activity.
First, reset the PMU. That didn't work for me, but it might for you.
If that doesn't work, reset the PRAM. That didn't work for me either, but it might for you.
If neither of those work, here's how I was able to solve the problem:
1: Open System Preferences and go to Energy Saver.
2: Find how many minutes it is before the computer goes to sleep. Remember this number; you'll need it later.
3: Open Terminal.
4: Type "sudo pmset -a disksleep n" where n is a number greater than zero but less than the number from step 2.
5: Enter an administrator password at the "Password:" prompt.
6: Remember in the future not to put the computer to sleep when the hard drive is busy.
Good luck!

OS 10.10.1 update didn't solve wake from sleep issue

Since I installed Yosemite on my late 2009 iMac 27", it doesn't wake from sleep properly. I get a grey screen with my account photo and nothing else. A hard reset is then all that helps. I have disconnected all audio devices and zapped the PRAM, to no avail. Any ideas?

Something wrong's here. If you have a Retina, that means you have a flash drive - which means a boot time of maybe twelve seconds.
Since it's a new machine, I strongly suggest you visit your local Apple Store. Please post with your results!

Cinema Display won't wake from sleep

After reading lots in the forums I've concluded lots of people have the same problem that we are mistakenly thinking is specific to a particular monitor or Mac or behaviour.
Problem: Display suddenly does not wake from sleep - incidentally after an OS update and Cuda update.
Hypothesis: This definitely seems like a software problem as I've solved it in so many new ways. (Some people are replacing hardware!) Once fixed, the problem recurs the next time the display goes to sleep. However solutions rarely work a second time.
Solutions:
1. Zapping PRAM fixes it.
2. Deleting all displays preferences fixes it.
3. Safe boot and clear caches may have fixed it.
4. Pulling the Mini DisplayPort cable and blowing on it has fixed it. (I thought it was dusty since it worked. It may have just been pulling the cable.)
5. Deleting a power management preference in System/Library/SystemConfiguration/ fixed it.
6. Moving the power plug from one slot on a power bar to another fixed it. (***!?!)
7. Creating a new user account fixed it.
8. Now I'm stuck.
Please can help me think of a new way to fix it? If I can get it going again, I will simply keep the computer and 2nd display awake forever.

I have a new fix!
8. Launch Magic Bullet Looks app and fiddle with the display settings!!! Woohoo! I got it back again.
As long as the display never goes to sleep and is never unplugged (tried that) I can keep using the monitor. Sadly this means never lettting the new iMac sleep.

Display no longer wakes from sleep after latest updates

G4 Quicksilver 933, nVidia Ti, 1.5GB, 20in Cinema Display
I applied the latest updates that were pushed out recently (10.5.2 and the "Leopard Graphics Update") and now my Apple display will not properly come up when I wake the box from suspend.
That is, it starts and runs fine, but if it goes into sleep, upon waking it will (sometimes) flash the contents of the desktop, and then go black. The litte green light is on. Happens from a logged in session, or from the main login screen.
I have to hit the reset or power button (or login via SSH and issue a shutdown) to get it to work again.
I only have a single monitor.
I tried:
o Powering the monitor off and on, both from the switch and by pulling the power cable
o Pulling the DVI cable and reinserting it
o Resetting NVRAM
o Re-applying both the 10.5.2 combo installer and the Leopard Graphics Update 1.0 in order
o Waving a magic wand... I mean, fixing permissions
o Changing the display resolution a few times
o Running fsck a few times (only because all these unclean shutdowns are making me nervous)
o Hitting the "Detect Displays" button in the Displays Prefs panel...
Aha! Hitting that button causes the display to flash and then go dark. I have to power cycle the unit to get the monitor to come up again.
I do have the special build option of the faster video adapter which was available all those years ago. It's quaint now, sure, but it was a fast card back then.
I'm stumped. It's surprising how something like this can turn a perfectly reasonable desktop into a boat anchor.
Message was edited by: John Verne

mjelacic wrote:
This Discussion is marked as Answered, but with my apologies to the other respondents, it is NOT. There is a problem. The software/hardware do NOT work as they are supposed to. Apple needs to address this problem immediately. Mac Book Pro will not wake from sleep when connected to a Cinema Display 23". The problem lies in the most recent operating system updates. Before the update the products worked as advertised, since then they do not. Period.
With all due respect, I am the one who posted this, and I marked it "answered." Yes, there very well may be a problem with the Leopard Graphics Update 1.0 (what a mouthful! I dub it "LGU v1.0" from this point on.), but this is so far only a hypothesis.
I found an immediate workaround which suits my purpose. If this does not suit the purposes of completely foreign (to this discussion) symptoms related to Intel-based Apple laptops and external displays, then so be it. I recommend splitting off your own symptoms to a new thread.
Certainly, my reading of the symptoms described after I posted mine mostly do not sound like what I ran into at all. For example, I never once said that my computer had problems waking from sleep. I said the /display/ had problems waking/starting up after sleep, and this is probably related to the "detect displays" mechanism that the OS uses to find attached displays when it comes out of suspend. Even if this is my misunderstanding it does not matter, since this is how it comes across to a reader. This may indicate that someone may want to clearly and carefully describe /exactly/ what they are seeing, and the steps they took in order to come to any conclusions they might have.
This will help Apple, and it will certainly help others that search these threads with their own similar but different issues they need solved.
If there is a common reproducible issue related to displays and the most recent update(s), then Apple already knows about it, or soon will. As far as my immediate needs are concerned, this is answered.

No wake from sleep with upgrade to 10.10.3

I recently upgraded a new iMac Retina 5K to Yosemite 10.10.3. Since the upgrade, the iMac will no longer wake from sleep. The screen remains black. I have to hold the power button for several seconds to reboot the machine. I am using the standard Bluetooth keyboard and Trackpad.
I have tried reseting the SMC, PRAM, and booting into Safe Mode (none of which fixed the problem). I know I can turn sleep off via Energy Saver, but my workflow makes using sleep a better option for me.
I looked in the system logs and find a dozen of the following messages after I try to wake from sleep:
Apr 12 12:10:12 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 1 ****
Apr 12 12:10:22 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 2 ****
Apr 12 12:10:32 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 3 ****
Apr 12 12:10:42 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 4 ****
Apr 12 12:10:52 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 5 ****
Apr 12 12:11:02 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 6 ****
Anyone know what the problem is and how to fix it?

Step 1
Take all the applicable steps in this support article. That's the starting point for any further efforts to solve the problem. Please read the whole article carefully and don't skip any of the steps, including the ones under the heading Additional troubleshooting. If you don't understand any of the steps, ask for guidance.
Also note that if you replaced the internal hard drive with an SSD, or if you're starting up from an external SSD, then that device may be causing the problem. Check the SSD manufacturer's website for a firmware update. The only solution may be to reinstall the original drive or avoid sleep altogether.
Step 2
If you're running OS X 10.8.5 or earlier, from the menu bar select
           ▹ System Preferences... ▹ Accessibility
If the checkbox at the bottom marked
          Enable access for assistive devices
is checked, uncheck it and test.
If you're running OS X 10.9 or later, select
           ▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility
If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.
Step 3
In the Energy Saver pane of System Preferences, uncheck the box marked
          Put hard disks to sleep when possible
Step 4
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.
Step 5
This and the next step must be taken as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ Diagnostic and Usage Messages
In the search box in the window's toolbar, enter "powerd" (without the quotes.)
You may see one or more lines like this:
com.apple.message.signature: Platform Failure
If you do see that, and you did everything in the preceeding steps, then you're dealing with an internal hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Step 6
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that heading, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down.
You may see one or more reports with a name that begins with "Sleep Wake Failure" followed by a date. Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

Mac Mini using dual-link to ACD 30" wake from sleep problem?

I have a new mac mini and rather new 30"ACD using the display port via dual link adaptor. The screen looks find but sometimes when I put the mini to sleep and turn the display off, and then turn the display on and wake the mac mini, nothing appears on the display. I don't think it is every time, but it occurs. I have my keyboard attached to the display with the usb connection, and so I can choose from the display options to turn the mac mini off or put to sleep when turning off the display manually. I have used this sometimes but prefer not to.
When the display doesn't show any image I have to hard shut down the mac mini, then start it up and leave the display on, then the image shows up.
Is there a solution to this? I don't mind using any one surefire way to wake the whole system wake from sleep. Either turn off or turn on the option where turning off screen also brings up option to put mac mini to sleep or turn off. Don't use that option at all. Attach the keyboard only to the mac mini directly, etc.
Any solutions would be appreciated.

What is the firmware version of your Mini DisplayPort to Dual-Link DVI Adapter? I've read many reports on how this particular piece of Apple kit is just not working properly (http://www.9to5mac.com/DisplayPort-Dual-Link-DVI-Adapter, http://foliovision.com/2009/12/20/apple-dual-dvi-mini-displayport-adapter-mb571z).
I've seen some people report that running firmware version 1.02 (or now 1.03?) solves their problems. I've also heard that people have had to resort to actually exchange their adapter in an Apple Store and hunt through new boxes to find adapters with the proper firmware version.

Mac Pro Failed to wake from sleep

Hello All,
I've had my Mac Pro since Aug. 2007. Never had any problems of any kind until this morning.
To wake from sleep (as I always do): depressed arrow key (10:43 AM). There was a delay - then the spinning beach ball for about 2 min. I did a hard shutdown, waited a bit, then restarted at 10:52 AM. Boot up was (as always) quick.
I logged into my (usual) non-admin account and observed:
When all start up items were loaded: Finder windows appeared approximately as follows:
1. A window showing the (not sure of proper term) "internal folders" of main boot up volume.
2. A window showing the internal folders stored on my mirrored RAID back up disk(s)
3. A window showing the internal folders of my bootable back up.
4. A window showing all 3 disk icons[ Main boot, Bootable backup and the RAID].
I closed all of these windows. [Didn't think too much about it but it's not normal to have these widows appear] SO -
Next:
Then I logged out and logged into my admin account to check the system log with console.
It showed an event from last night which I could not interpret but it did not appear to reveal serious problems (something about not being able to make network connection).
But - the second item on the System Log showed the "wake from sleep" sequence (at 10:43 AM).
I'm going to post the entire wake from sleep log below but first I'll state what was obvious to me:
Startup of CPU #1, #2 and #3 appear first - there is NO #4 CPU!
The log for the manual startup at 10:52 showed some apparent problems as I note below.
Next: Once logged in as admin - I launched Activity Monitor just to assure myself that all four CPUs were at least registering - and they were / are.
Hoping someone here can more thoroughly analyze this log report and give me an idea of the cause of the failure to waken.
Naturally, I won't want to put the Mac Pro to sleep again until I'm sure this isn't a "permanent" problem requiring further action (including service, of course).
Also noticed a statement about some app not having correct permissions (apparently at the System level) and something about removing several orphaned files. There's a warning about CarbonCopyCloner scheduled tasks as well. But there my understanding ends.
Thanks in advance:
System Log Report
Jan 30 10:43:04 Macintosh kernel[0]: System Sleep
Jan 30 10:43:04 Macintosh kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 30 10:43:04 Macintosh kernel[0]: Started CPU 01
Jan 30 10:43:04 Macintosh kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 30 10:43:04 Macintosh kernel[0]: Started CPU 02
Jan 30 10:43:04 Macintosh kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 30 10:43:04 Macintosh kernel[0]: Started CPU 03
Jan 30 10:43:04 Macintosh kernel[0]: System Wake
Jan 30 10:43:04 Macintosh kernel[0]: USB caused wake event (EHCI)
Jan 30 10:43:06 Macintosh kernel[0]: Intel8254x -- Link Up -- 00:17:f2:07:af:71 -- called by interruptOccurred() --
Jan 30 10:43:06 Macintosh configd[43]: posting notification com.apple.system.config.network_change
Jan 30 10:43:10 Macintosh kernel[0]: -- Auto-Negotiation Advertisement Register (04d) = 0xde1
Jan 30 10:43:10 Macintosh kernel[0]: -- Auto-Negotiation Link Partner Ability Register (05d) = 0xcde1
Jan 30 10:43:10 Macintosh kernel[0]: -- Auto-Negotiation Gigabit Advertisement Register (09d) = 0xe00
Jan 30 10:43:10 Macintosh kernel[0]: -- Auto-Negotiation Gigabit Link Partner Ability Register (10d) = 0x7c00
Jan 30 10:43:10 Macintosh kernel[0]: -- PHY Specific Status Register (17d) = 0xaf08
Jan 30 10:43:10 Macintosh kernel[0]: Intel8254X -- Negotiated Speed: 1 Gb/s, Duplex: Full, Flow Control: Receive Pause Enabled, Transmit Pause Enabled
Jan 30 10:43:11 Macintosh lookupd[3328]: lookupd (version 369.8) starting - Fri Jan 30 10:43:11 2009
Jan 30 10:43:12 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to connect: BEEPError 600 (could not bind socket)
Jan 30 10:43:12 Macintosh crashdump[3329]: WindowServer crashed
Jan 30 10:43:13 Macintosh crashdump[3329]: crash report written to: /Library/Logs/CrashReporter/WindowServer.crash.log
Jan 30 10:43:13 Macintosh configd[43]: posting notification com.apple.system.config.network_change
Jan 30 10:43:13 Macintosh lookupd[3330]: lookupd (version 369.8) starting - Fri Jan 30 10:43:13 2009
Jan 30 10:43:14 Macintosh kernel[0]: AFPSleepWakeHandler: waking up
Jan 30 10:43:16 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:43:16 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:48:16 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:48:16 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
<== this is the manual restart at 10:52 ==>
Jan 30 10:52:01 localhost kernel[0]: hi mem tramps at 0xffe00000
Jan 30 10:52:01 localhost kernel[0]: PAE enabled
Jan 30 10:52:01 localhost kernel[0]: 64 bit mode enabled
Jan 30 10:52:01 localhost kernel[0]: standard timeslicing quantum is 10000 us
Jan 30 10:52:01 localhost kernel[0]: vmpagebootstrap: 1230515 free pages
Jan 30 10:52:01 localhost kernel[0]: migtable_maxdispl = 71
Jan 30 10:52:01 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 30 10:52:01 localhost kernel[0]: 79 prelinked modules
Jan 30 10:52:01 localhost kernel[0]: ACPI CA 20060421
Jan 30 10:52:01 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Jan 30 10:52:01 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Jan 30 10:52:01 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Jan 30 10:52:01 localhost kernel[0]: AppleACPICPU: ProcessorApicId=2 LocalApicId=7 Enabled
Jan 30 10:52:01 localhost kernel[0]: AppleACPICPU: ProcessorApicId=3 LocalApicId=6 Enabled
Jan 30 10:52:01 localhost kernel[0]: AppleACPICPU: ProcessorApicId=4 LocalApicId=0 Disabled
Jan 30 10:52:01 localhost kernel[0]: AppleACPICPU: ProcessorApicId=5 LocalApicId=0 Disabled
Jan 30 10:52:01 localhost kernel[0]: AppleACPICPU: ProcessorApicId=6 LocalApicId=0 Disabled
Jan 30 10:52:01 localhost kernel[0]: AppleACPICPU: ProcessorApicId=7 LocalApicId=0 Disabled
Jan 30 10:52:01 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Jan 30 10:52:01 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Jan 30 10:52:01 localhost kernel[0]: using 16384 buffer headers and 4096 cluster IO buffer headers
Jan 30 10:52:01 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 30 10:52:01 localhost kernel[0]: Started CPU 01
Jan 30 10:52:01 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 30 10:52:01 localhost kernel[0]: Started CPU 02
Jan 30 10:52:01 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 30 10:52:01 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Jan 30 10:52:01 localhost kernel[0]: Started CPU 03
Jan 30 10:52:01 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Jan 30 10:52:01 localhost kernel[0]: Security auditing service present
Jan 30 10:52:01 localhost kernel[0]: BSM auditing present
Jan 30 10:52:01 localhost kernel[0]: disabled
Jan 30 10:52:01 localhost kernel[0]: rooting via boot-uuid from /chosen: B4C50221-5F1E-4039-A399-B8A077BADEC1
Jan 30 10:52:01 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Jan 30 10:52:01 localhost kernel[0]: USB caused wake event (EHCI)
Jan 30 10:52:01 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT0 @0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/Hitachi HDP725050GLA360 Media/IOGUIDPartitionScheme/AppleHFS_Untitled1@2
Jan 30 10:52:01 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Jan 30 10:52:01 localhost kernel[0]: jnl: replay_journal: from: 26849280 to: 10866176 (joffset 0xe8e000)
Jan 30 10:52:01 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 0016cbfffe7992ba; max speed s800.
Jan 30 10:52:01 localhost kernel[0]: hfs mount: enabling extended security on Phyllis_VII
Jan 30 10:52:01 localhost kernel[0]: HFS: Removed 7 orphaned unlinked files
Jan 30 10:52:01 localhost kernel[0]: Jettisoning kernel linker.
Jan 30 10:52:01 localhost kernel[0]: Resetting IOCatalogue.
Jan 30 10:52:01 localhost kernel[0]: PXS1: family specific matching fails
Jan 30 10:52:01 localhost kernel[0]: Matching service count = 1
Jan 30 10:52:01 localhost kernel[0]: Matching service count = 2
Jan 30 10:52:01 localhost kernel[0]: Matching service count = 2
Jan 30 10:52:01 localhost kernel[0]: Matching service count = 2
Jan 30 10:52:01 localhost kernel[0]: Matching service count = 2
Jan 30 10:52:01 localhost kernel[0]: Matching service count = 2
Jan 30 10:52:01 localhost kernel[0]: Previous Shutdown Cause: 3
Jan 30 10:52:01 localhost kernel[0]: NVDANV40HAL loaded and registered.
Jan 30 10:52:01 localhost kernel[0]: PXS1: family specific matching fails
Jan 30 10:52:01 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
Jan 30 10:52:01 localhost memberd[46]: memberd starting up
Jan 30 10:52:01 localhost xgridcontrollerd: Warning: the file /etc/xgrid/controller/client-password has incorrect permissions or ownership (must be 0600, and root/wheel). Password not read.
Jan 30 10:52:01 localhost mDNSResponder-108.6 (Jul 19 2007 11: 41:28)[37]: starting
Jan 30 10:52:01 localhost xgridcontrollerd: Warning: the file /etc/xgrid/controller/agent-password has incorrect permissions or ownership (must be 0600, and root/wheel). Password not read.
Jan 30 10:52:01 localhost lookupd[47]: lookupd (version 369.8) starting - Fri Jan 30 10:52:01 2009
Jan 30 10:52:01 localhost DirectoryService[52]: Launched version 2.1 (v353.6)
Jan 30 10:52:02 localhost xgridcontrollerd: Warning: database file was not closed cleanly.
Jan 30 10:52:02 localhost diskarbitrationd[45]: disk4s3 hfs 3391641B-2431-3F99-A77D-397F417615F1 Boot OSX [not mounted]
Jan 30 10:52:02 localhost diskarbitrationd[45]: disk0s2 hfs C1617214-1C69-33DC-BC3F-1F7559B84120 Phyllis_VII /
Jan 30 10:52:02 localhost diskarbitrationd[45]: disk2s3 hfs 3391641B-2431-3F99-A77D-397F417615F1 Boot OSX [not mounted]
Jan 30 10:52:03 localhost kernel[0]: jnl: replay_journal: from: 1948672 to: 8487424 (joffset 0xba5000)
Jan 30 10:52:03 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:07:af:70
Jan 30 10:52:03 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:07:af:71
Jan 30 10:52:03 localhost configd[43]: No AirPort Driver found.
Jan 30 10:52:03 localhost lookupd[84]: lookupd (version 369.8) starting - Fri Jan 30 10:52:03 2009
Jan 30 10:52:03 localhost xgridcontrollerd: started.
Jan 30 10:52:03 localhost kernel[0]: jnl: replay_journal: from: 37588480 to: 30012416 (joffset 0xe8e000)
Jan 30 10:52:04 localhost xgridcontrollerd: Database load completed.
Jan 30 10:52:04 localhost diskarbitrationd[45]: disk1s2 hfs C7580D0F-35C6-3678-BC27-FFEBE31CCBAC 372 GB Bootable /Volumes/372 GB Bootable
Jan 30 10:52:05 localhost xgridagentd: Notice: agent maximum task count is 4
Jan 30 10:52:05 localhost xgridagentd: Notice: Jacks Computer started.
Jan 30 10:52:05 localhost xgridagentd: Notice: agent will bind to first available controller
Jan 30 10:52:05 localhost /usr/bin/open: kCGErrorRangeCheck : Window Server communications from outside of session allowed for root and console user only
Jan 30 10:52:05 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Jan 30 10:52:05 localhost loginwindow[95]: Login Window Started Security Agent
Jan 30 10:52:06 localhost mDNSResponder: Adding browse domain local.
Jan 30 10:52:06 Macintosh kernel[0]: Intel8254x -- Link Up -- 00:17:f2:07:af:71 -- called by interruptOccurred() --
Jan 30 10:52:06 Macintosh kernel[0]: -- Auto-Negotiation Advertisement Register (04d) = 0xde1
Jan 30 10:52:06 Macintosh configd[43]: setting hostname to "Macintosh.local"
Jan 30 10:52:06 Macintosh kernel[0]: -- Auto-Negotiation Link Partner Ability Register (05d) = 0xcde1
Jan 30 10:52:06 Macintosh kernel[0]: -- Auto-Negotiation Gigabit Advertisement Register (09d) = 0xe00
Jan 30 10:52:06 Macintosh kernel[0]: -- Auto-Negotiation Gigabit Link Partner Ability Register (10d) = 0x7c00
Jan 30 10:52:06 Macintosh kernel[0]: -- PHY Specific Status Register (17d) = 0xaf08
Jan 30 10:52:06 Macintosh kernel[0]: Intel8254X -- Negotiated Speed: 1 Gb/s, Duplex: Full, Flow Control: Receive Pause Enabled, Transmit Pause Enabled
Jan 30 10:52:09 Macintosh configd[43]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Jan 30 10:52:09 Macintosh configd[43]: posting notification com.apple.system.config.network_change
Jan 30 10:52:09 Macintosh lookupd[104]: lookupd (version 369.8) starting - Fri Jan 30 10:52:09 2009
Jan 30 10:52:06 Macintosh kernel[0]: HFS: Removed 3 orphaned unlinked files
Jan 30 10:52:06 Macintosh kernel[0]: hfs mount: enabling extended security on 465.8-1 to -2RAID Set 1
Jan 30 10:52:06 Macintosh diskarbitrationd[45]: disk3 hfs EEEA9F73-B66F-3711-8AA4-A9008B69A26A 465.8-1 to -2RAID Set 1 /Volumes/465.8-1 to -2RAID Set 1
Jan 30 10:52:08 Macintosh configd[43]: target=enable-network: disabled
Jan 30 10:52:08 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:52:08 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:52:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:52:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:52:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:52:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:53:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:53:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:54:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:54:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:56:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:56:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:57:29 Macintosh /Applications/Carbon Copy Cloner.app/Contents/Resources/ccchelper.app/Contents/MacOS/ccchelper: kCGErrorInvalidConnection : CGSGetNextEventRecord: Invalid connection
Jan 30 10:57:29 Macintosh /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Jan 30 10:57:30 Macintosh launchd: com.bombich.ccc.scheduledtask.9E385C48-1FFF-4A13-8F98-DF4033634CAE: exited abnormally: Abort trap
Jan 30 10:57:30 Macintosh launchd: com.bombich.ccc.scheduledtask.9E385C48-1FFF-4A13-8F98-DF4033634CAE: 9 more failures without living at least 60 seconds will cause job removal
Jan 30 10:57:30 Macintosh loginwindow[241]: Login Window Started Security Agent
Jan 30 10:57:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:57:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:58:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:58:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 10:59:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 10:59:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 11:01:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 11:01:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 11:02:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 11:02:38 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
Jan 30 11:03:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Unable to open: BEEPError 200 (Success)
Jan 30 11:03:23 Macintosh xgridagentd: Warning: error opening connection (Jacks Computer): Authentication failed
==== end====

Hello Alexandre,
First - thank you very much for taking time to offer thorough and informed advice.
However - as indicated in my last post, I have performed the first (and very basic) "test" - I checked to see if Xgrid was included in my network prefs and found that it was. I unchecked it because I don't have the setup to make use of processor resources on the other Mac I have in my home network. (And that other Mac is an old G4 eMac - not much help anyway!)
More specifically: it's apparent that I was using Xgrid "inappropriately" so I think the System Log really indicates that no connection can be found -because there isn't one!
I too still wonder about the "missing CPU 4" but, overall, I see no other indications that there's a problem. Activity Monitor shows all four CPU cores and they're all showing activity. I have not seen (or noticed) this in prior System Log reports so, if I see this again - I'll renew efforts to find it's significance and take appropriate action.
I then put my Mac Pro to sleep, waited a bit, then depressed an arrow key: the machine woke from sleep normally. This "solves" the immediate problem of abnormal wakening - at least I'm satisfied that it does and will continue monitoring for any similar "misbehaviors."
Power Management: I have purposely avoided doing anything with Power Management once I had it set to my liking. That is, I set the screen to sleep in 1 hour, I set the hard drive to "never" (sleep) and only use the Sleep menu command to put the Mac Pro to sleep. My dictum is to "not fix what isn't proved to be broken." Again - if I continue to have problems or new problems crop up, I will then go ahead and start making changes such as those you mention. (Like deleting com.apple.PowerManagemetn.plist)
Next: I did already run permissions repair and may do so again anytime I see problems which could be connected to permissions. Since I have "taken Xgrid" out of the picture, I don't think this particular permissions issue is going to be a problem under my current set up.
CarbonCopyCloner: Here we have a bit of a conundrum. I need! to keep CCC "available" to run scheduled back up tasks. I was given (a very expensive) 1TB wireless backup drive for Xmas and - through long trial and error - found that CCC is the most appropriate back up application for that drive.
For now: I consider that the problem is a bug in CCC and will contact Mr. Bombich about this.
Again: I do appreciate your pointing out this and the other things. You have helped me think through what could have been a very complex process in trouble shooting.
I think that my issue turned out to be simple: I may have accidentally touched the wrong key or key combination when I moved to wake the Mac Pro from sleep. I think that Xgrid was a problem but that now seems to be eliminated. The Mac Pro is now waking normally - which was my original objective.
Oh, and just to be clear: I forgot to mention above that I did re-examine the System Log and there are now no signs of the items in the log I posted originally here.

External hard drives ejecting after iMac wakes from sleep.

External hard drive keeps ejecting after iMac wakes from sleep. TM does not recognise, so have to unplug then re plug in Ext HD, only then TM will perform a back up. Not seamless backups. Help to resolve would be grand

Ive got the same problem with a Western Digital 500GB My Book Pro on my iMac Ive tried it on a few other machines and I think its happened on them, I say think because it was only when it had happened a couple of time that I started to take notice of circumstances etc and ive only had the drive a week, downloaded what may be a more uptodate "My Button manager" from the WD site still happened but Ive got this idea that it didnt happen on one machine which may not have had the MyButton thing on at that time, have you solved it yet I am using USB at the moment.
20" iMac 2.13Ghz Mac OS X (10.4.8)

MacBook Pro kernel panic on wake from sleep

I need some advice. Over the past few days, my MacBook Pro has been experiencing kernel panics when I open the screen and it wakes from sleep. The panic is immediate; there is no lag or time between opening the computer and the initiation of the event. It appears to be intermittent however and I wanted to get some input on this before I start troubleshooting it. Perhaps I may need to have Apple take a look at the unit but I would like to solve the issue (if possible) myself.
One thing I did notice is that the kernel panics started only after I recently updated Mac OS X with the most recent Security Update 2006-003, Quicktime 7.1 and Front Row 1.2.2. Not sure if this is related however, it is interesting that the panics started almost immediately following the software update.
Here is the panic log:
panic(cpu 0 caller 0x0019CAEF): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x1e9b65c5, CR3: 0x00d65000, CR4: 0x000006e0
EAX: 0x00000000, EBX: 0x1e9b65c5, ECX: 0x00159000, EDX: 0x0040c9c0
ESP: 0x1e9b65c5, EBP: 0x13c33cc8, ESI: 0x001015c5, EDI: 0x039a1fc0
EFL: 0x00010297, EIP: 0x003b13c1, CS: 0x00000008, DS: 0x13c30010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13c33b58 : 0x128b5e (0x3bbeb8 0x13c33b7c 0x131bbc 0x0)
0x13c33b98 : 0x19caef (0x3c1340 0x0 0xe 0x3c10f8)
0x13c33c48 : 0x197b53 (0x13c33c5c 0x13c33cc8 0x3b13c1 0x2b100048)
0x13c33c54 : 0x3b13c1 (0x2b100048 0x39a0010 0x150010 0x13c30010)
0x13c33cc8 : 0x3b24f8 (0x39bb700 0x39a1fc0 0x3df3f0 0x162fcb)
0x13c33d08 : 0x379a4c (0x399c480 0x39a1fc0 0x13c33d48 0x3b1d64)
0x13c33d28 : 0x37d2a5 (0x23c4300 0x39a1fc0 0x23c4304 0x23c4300)
0x13c33d48 : 0x3a286a (0x23c4300 0x39a1fc0 0x13c33d78 0x3aecb5)
0x13c33d98 : 0x1885f0 (0x23c4300 0x2f180b4 0x2f180c8 0x11c970)
0x13c33dd8 : 0x12b389 (0x2f37eb4 0x2f18098 0x0 0x0)
0x13c33e18 : 0x124902 (0x2f37e00 0x0 0x18 0x13c33efc)
0x13c33f28 : 0x192efc (0x13c33f54 0x0 0x0 0x0)
0x13c33fd8 : 0x197fa6 (0x38d2318 0x38d2318 0x1e9b65c5 0x1e9b65c5) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbffff358
Kernel version:
Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386
Model: MacBookPro1,1, BootROM MBP11.0055.B03, 2 processors, Intel Core Duo, 2 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: DIMM1/BANK 1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 0.1.17
Bluetooth: Version 1.7.3f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST910021AS, 93.16 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
Thanks!
MacBook Pro 2 GHz 1 GB Ram Mac OS X (10.4.6)

One other thing I noticed that could or could not be the problem but is sure curious is the option in the Energy Saver control pane for automaticly dimming the screen before sleep. I first noticed when I got my MacBook Pro that this option was enabled without it be marked as on. I checkmarked it then unchecked it again and the screen did not appear to dim before sleep anymore. However, since the last kernel panic on Monday, I have reenabled the option thinking it could possibly be this. It's kind of far fetched I know, but my system has been stable for past 2 days so perhaps this software flaw in the Energy Saver is the blame. Sort of makes sense since this timmer for dimming is activated before sleep of the display which might corrispond with some part of the sleep/wake system of the computer and/or Mac OS X. Later, I am going to try turning the dimmer off and cycling the computer from sleep to wake and see if I get a panic. I'll keep everyone posted as to my results.

X220 self-wakes from sleep

For the past week, my Lenovo x220 wakes from sleep while it is charging overnight or even in my laptop bag while it is "resting". Has anyone else had this issue? Any suggestions for a fix (other than putting it in hibernate, which would negate one of the main selling points of this laptop which is its quick start-up from sleep). Thanks.
Solved!
Go to Solution.

Hello,
ExJamJus' suggestion will, no doubt, solve the problem, but you might want to see what operations are scheduled on the computer. It could be the computer is waking up to perform an operation like a backup, virus scan or defragmentation.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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Since upgrading to version 10.8.2 my MacBook Pro won't wake from sleep is her anyway I can fix this?

Since upgrading to version 10.8.2 my MacBook Pro (late 2009) won't wake from sleep is her anyway I can fix this?

> during the entirety of this process the cursor was a "busy" pinwheel/beach ball/whathaveyou for a solid 30 minutes before I turned the computer off with the power button.
All that cursor means is that it is busy trying to do something. You can see if force quitting solves the problem with a simple force quit using command-option-escape. If you are having issues with iCal quitting, sometimes it doesn't always know whether or not it is properly communicating with a particular calendar. This can be a Mobileme issue, or even a phone synchronization issue, or a network issue reaching a shared calendar. Shutting down a machine directly from a cursor is the last step one should try, only after all others have failed. If you have done this in the past, lurking corruption can get worse each time with the directory, and upgrading the system will only enhance any corruption already present. When you restart your Mac, does everything appear to be normal?

Macbook won't wake from sleep

My macbook won't wake from sleep. I have to power down and restart. I have also noticed that when it is asleep, the sleep indicator light doesn't pulse, it just stays on steady. Could this be a bug in mavericks? I have a Seagate external hard drive that I use for my Time Machine backups that it always connected. But ejecting it before the macbook goes to sleep doesn't seem to solve the problem.
Any advice would be appreciated.

You can access System Logs and other information on the computer's status in Console utility; where there are endless lists of all the processes ongoing in the Mac OS X. There are specific log-out and other automatic items the system will post to such logs.
•OS X: When your Mac doesn't sleep or wake
http://support.apple.com/kb/TS5357
Such articles are helpful in so much as they also have additional links.
Perhaps the computer is not going to sleep. The system logs can tell this.
Regarding power management, sleep, and other activities, have you read through the article about the System Management Controller to see if any of the items listed there can help? They'd take time to go through the list. And the end item is a reset of the SMC, after reading through and troubleshooting from the list.
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
A good idea is to make a backup of your content in the computer, to an external hard disk drive, so when or if you end up totally erasing the hard disk drive (to include secure erase one-pass overwrite) and reformat GUID, that an all new system could be installed on there, in part of a larger troubleshooting effort.
Actually, if you have an externally enclosed hard disk drive with its own power supply, (not port power) and then use Carbon Copy Cloner (see Bombich software) to make a bootable clone of your entire system to a large enough external drive capable of booting in OS X, then you could get to the bottom of this issue. While keeping a boot copy of what you already have, because you can run the computer from an external clone.
•Mac Backup - Carbon Copy Cloner:
http://bombich.com/
A good source for external drives that can handle clones
is macsales; or a place to look to compare real details.
The problem could be based in software, or in hardware. Troubleshooting against either possibility is how to resolve this problem. Some models of earlier MacBook & other intel-based Macs do not really like Mavericks; or perhaps like it less than an earlier system it may have shipped with. The earliest like Snow Leopard best.
Anyway, there is a solution but it won't be a one-liner.
I've done some 40 hour days, troubleshooting issues.
Worst problem for me was buying one w/Applecare.
Good luck & happy computing!

Yosemite frozen for a few seconds after wake from sleep

So I open up the lid of my late 2012 Macbook Pro Retina and I instantly see whatever it was I was seeing before closing it, but I can't do anything for anywhere between 3 and 10 seconds... The problem exists whether my Macbook goes to hibernation or not (my sleep delay is set to a loooooong interval). I've already tried PRAM and SMC reset, tried a fresh install of Yosemite from recovery, etc. Nothing seems to change this behaviour. Maybe this problem is just too high profile and I'm whining about non-issues here, but this hasn't ever happened before, on any other Mac OS version I've ever had. And quite frankly, that sweet instant wake-from-sleep is something I was always proud of as a mac user. ;-) Now my mac is starting to behave like every Windoze version... ever! What gives?!
(PS: I have a Transcend JetDrive 720 480GB upgrade built in but the problem existed before the upgrade. And I'm running Yosemite 10.10.3 but that upgrade also had no impact on the issue.)

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1307 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n    ...and %d more line(s)\n' '\nContents of %s\n    '"${k[22]}"'mod date: %s\n    '"${k[22]}"'size (B): %d\n    '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, 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$2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag $ -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

IPhone 1.1.4 will not wake from sleep mode

Hi all,
I have an iPhone with 1.1.4 firmware. The problem that I have is that the phone will not wake from sleep mode by pressing the "home" button. I have to press both the "home" and "sleep/power" buttons and hold them for 6 seconds for the phone to restart. I did restore the phone twice - did not solve the problem. Then, one day, I left it charging for about 3 days and when I came back it started working fine. Not for long though( After about a week of normal usage the wake up problem came back. I don't know what to do. I don't think it's the software problem, since I did complete restoration 2 times.
If the phone is connected to a charger or computer - it wakes up fine.
Thanks, Gene K
Message was edited by: rimini

rimini,
When you've restored the iPhone, have you tried setting it up as a new phone? This would truly eliminate software as a possibility.
If setting it up as a new phone doesn't correct the issue, it's probably time for service: apple.com/support/iphone/service/faq/
Hope this helps,
Raleigh

One wake from sleep solved

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