One website won't load; I can only access it when someone joins my computer remotely & accesses the site.

I am signing up with a new cloud software for salon scheduling. I can't get onto their site unless they are remotely using my computer. Once they log off from that remote session, I cannot log into the site & the page just comes up "loading". I'm using both a macbook air & an imac. I can get on other sites in FIrefox; just not this one particular site.

This is as far as I could go. I've called the big guys to help you. Good luck.

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HT1766 how to restore older backups? I can only access the latest backup but I need the one before that.

How to restore older backups? I can only access the latest backup but I need the one before that.

You would only have that backup if you saved it somewhere.
Itunes only keeps the latest one.

My desktop has 2 users. Apple TV can only access the library on one of them. The other is says it is unable to contact. Network and home sharing settings are identical. Thoughts?

Any ideas why I can only access the itunes library and photos of one of the two user accounts on my iMAC? Settings for each of the accounts is the same, as far as I can tell.
Appreciate any help.

If you are attempting to share to both at the same time, you can't.
Are you selecting the second AppleTV in home sharing options on the MBP. Are all devices signed in for Home Sharing with the same AppleID?
You will also find some additional things to check here: Troubleshooting Home Sharing

On imac 10.6.8 using current version of Aperture. How can I access the Aperture Library on my external hard drive that I use with time machine for backup? I can only access the application but not the library..

On imac 10.6.8 using current version of Aperture. How can I access the Aperture Library on my external hard drive that I use with time machine for backup? I can only access the application but not the library..

Go into Time Machine (the program not the bundle on the extrnal disk) and using Time Machine's browser go to the Folder where the library lives. You could look in the library bundle in Time Machine but that won't really tell you much,
If you want to make sure it truely has backed up your library you will need to restore it and open the restored library with Aperture.
If all this still has you confused you need to read up on Time Machine in order to get a feel for how it works, for what it is doing and for how to restore files from it.

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

Hi,
Please take a look at one of the following documents to see if it answers your question about finding the files that are locally stored on your device.
For iPads & iPhones
How to manage files in Acrobat DC for iOS
For Android devices
How to open PDFs on Adobe Acrobat DC on Android
Please let us know if you have additional questions.

I previously uploaded images onto my desktop to work on in Lightroom 5.2. I worked on a few of the images days ago and just now getting back to them. My problem is I can only access the images I previously worked on and all the rest it says images not ava

I previously uploaded images onto my desktop to work on in Lightroom 5.2. I worked on a few of the images days ago and just now getting back to them. My problem is I can only access the images I previously worked on and all the rest it says images not available but all the images are still right on my desktop.

... and all the rest it says images not available
Normally this happens because you moved, renamed or deleted these photos (or the folders that contain them) outside of Lightroom. This is how to fix the problem: Adobe Lightroom - Find moved or missing files and folders

Please help. my address bar has vanished. i have no idea how to retrieve it, so can only access bookmarked sites when using firefox.

please help. my address bar has vanished. i have no idea how to retrieve it, so can only access bookmarked sites when using firefox.

Make sure that you do not run Firefox in Full Screen mode with all toolbars hidden.
* Press F11 to toggle full screen mode (Firefox/File > Full Screen)
If the menu bar is hidden then press the F10 key or hold down the Alt key, that should make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* If items are missing then open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* If a missing item is in the toolbar palette then drag it back from the Customize window on the toolbar
* If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up.
See also:
* http://kb.mozillazine.org/Toolbar_customization

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

Hi rgarden95,
Can you please confirm the exact version of Muse you are opening the file with?
To check the version of Muse, please click on help->About Adobe Muse CC.
Regards,
Akshay

I can only access the itunes library if i plug in my external hard drive. is there a way to add the music to my internal hard drive?

i can only access my itunes library if i plug in my external hard drive. how do i find where the itunes songs are on my external hard drive and how do i move them to my computers internal hard drive so i no longer have to have the external hard drive plugged in?

When the drive is connected, use the Organize Library command in iTunes. If the entire library is located there, drag it to the internal drive, launch iTunes with the Shift key held down, and point it there.
(59363)

I can only access the camera roll pictures, not my other albums

At first it was working fine, but now when I press the camera key, it automatically goes to the camera roll. I can take pictures, but I can't access the other rolls of pictures in different albums... Anyone else run into this?

Nevermind... I figured it out... just press Photos (duh...)

One website won't load

One specific website will not load on my mom's computer. She has a MacBook, w/ 10.4.11.
- The website loads fine on my MacBook, also running 10.4.11, on the same wireless network
- The website loads fine on computers outside of our network, PCs running IE, etc.
- The internet in general is working, it just will not load the one specific website
- I cannot get the website to load in Safari or Firefox on her computer. They work in both browsers on my computer.
- We have tried emptying the cache, restarting the computer, restarting Safari, etc.
Any suggestions?

Try using OpenDNS servers. System Preferences>Network>Advanced>DNS. In the left side column click on the + sign and add the following:
208.67.222.222
208.67.220.220
Click OK. Then click Apply.
Info on OpenDNS is here:
http://www.opendns.com/

Cannot get on The National Lottery site-can access all other websites-have done all the suggestions on other posts-still can't access the site

Can access the National Lottery site on my husbands laptop but not on my laptop or a tablet ? Have tried all the suggestions on the replies to other people who have had this problem ??

Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
Last resort;
'''[https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site]'''
Open the History Manager '''<Control><Shift> H.'''
In the search bar, enter the name of the site.
Right click on one of the listings and select '''Forget About This Site.'''
This should remove all information, including any passwords / settings.

I can only access the itunes store from my pc and not my ipod touch. It says incorrect password, but I know it is correct. I have changed my password more than 3 times in the past few months to resolve this issue but to no avail. Someone please help!

I have had the same account for over 4 years. I have had my ipod touch for 2 years and have always been able to access the itunes store and download content from my pc and my ipod touch. A few months ago, I started to receive the message that I've entered the wrong password but I know that it is correct. I can download all I want from my pc without any problems at all. How do I get my device to accept my itunes password so that I can get back to downloading content directly to my device?

I'm having the same issue. Just hooked up a Mac Mini and running the internet just fine over wifi, but Facetime isn't working. I'm going to try resetting my router in the morning.

Just bought an apple tv and it wont stream music from my imac. when i click on the apple tv music icon it goes straight into the itunes store and so i can only access the music i have bought from itunes not the music i have stored in itunes on my computer

i just bought an apple tv and it wont stream music from my imac. when i click on the apple tv music icon it accesses the itunes store and brings up only that music i have purchased from apple instead of all the music i have stored in itunes on my imac.

The music icon will only access your purchased music. You need to go to the computer icon. It must be on and running iTunes, and home-sharing enabled in order for it to be accessible to Apple TV

Home with multiple user/screen name Mac. ATV can only access the library of the person using the computer? Seems like a HUGH flaw??

We have a Mac that is set up to allow multiple users with their own log in and settings. (imagine a family of four). So if my wife sits down at the Mac to work. Then I can't access my iTunes library though the apple tv because my screen name and iTunes has to be shut down!! Seems like a huge oversight in the device?! Is there a way around this? Seems like it makes the apple TV nearly useless unless for a multiple person household.

Welcome to the Apple Community.
You don't need to shut down your user account for your wife or anyone else to use their user account.
If it isn't already set, go to system preferences > Users & Groups > Login Options and check 'Show fast user switching'. Then from the top RH corner of the menu bar you can switch between users at will.
Keeping a user account logged in should enable its iTunes library on the Apple TV.
(Note, I've never tried this with non admin accounts)

One website won't load; I can only access it when someone joins my computer remotely & accesses the site.

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