One-year free subscription to Adobe Creative Cloud Photography

Hey! I want to buy a Canon Pixma Pro-1 printer and it says there that Adobe and Canon has an offer on a one-year free subscription to Adobe Creative Cloud Photography. My question is: I already have a subscription, how will I be able to use the offer?

Hello Johan!
I have received a reply to my question on twitter from Adobe Customer Care and writes:
"HI, were you able to connect to a chat agent? We can cancel your current subscription so you can claim the free year. ^SV
You can follow us & send us a DM of your Adobe ID to have us cancel this for you. Did you get a redeem code for the offer?^SV"
Regards
Marek

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How do I end my free subscription to adobe creative cloud?

How do I end my free subscription to adobe creative cloud? I didn't cancel the trail to remain subscribed. It is very disappointing that finding information on this topic seems to bee impossible.

You do not have any CC registered to this ID, you are not being charged for CC. A free subscription is never, it gets disabled after 30 days.
Regards
Rajshree

What does one year commitment mean for adobe creative cloud monthly payment

If I want to purchase creative cloud for only a few months of the year does that mean I only pay for those months? I am unclear about what you mean by a one year commitment.
For example if it cost HKD 68 for on month and I only need this software for two months of the year do I only pay HKD 136 in total.

An annual subscription may be paid monthly, but you are committed to pay that monthly fee for a full year
Purchase the monthly subscription so you may cancel with no penalty

I really want to cancel my subscription to Adobe Creative Cloud.

I concluded my one-year subscription to Adobe Creative Cloud and I contacted customer support and they canceled my subscription and they tell me that there will be no charge for canceling because I concluded my full year. I have a transctiption of that chat. Now I received an email telling me that "Per your request, we have reactivated your subscription to Creative Cloud", Whats going on here?. I didn't reactivated my account!, I already canceled my annual subscription. (Adobe) Really I don't need another year of Creative Cloud. The chat option is disabled and when I call to the phone number provided by Adobe, it only tells me to inititate a chat with and Adobe representative, but that option is disabled!. Are there still people taking care of customers?
How can I really (really) cancel my subscription?
Thank you if a human reads and attends my concern.

The CC purchased in Dec 12, 2013 have been cancelled successfully, you shall not be billed further.
Regards
Rajshree

How do I share more than one file at once in Adobe Creative Cloud?

How do I share more than one file at once in Adobe Creative Cloud?

Hi Ken,
Thank you for your quick response. Have a good weekend.
With best regards,
Hans Rengelink
De Eelinkes 29 - 7101 PZ Winterswijk - The Netherlands - Tel: +31 543 461818 - E-mail: [email protected]
This e-mail message and any accompanying documentation is intended for addressee only and may contain privileged and confidential information. If you are not the addressee any use of this information is strictly prohibited. If you have received this e-mail in error please notify us immediately by reply e.mail or telephone call on +31 543 461818 and delete this e-mail from your systems.
Op 26 okt. 2012, om 17:33 heeft Ken G. Rice <[email protected]> het volgende geschreven:
Re: How do I share more than one file at once in Adobe Creative Cloud?
created by Ken G. Rice in Adobe Creative Cloud - View the full discussion
Currently you cannot share a folder, only individual files. Sharing of folders is a feature that is coming in the future.
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So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!

So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!
It's a shame there isn't just a 'cancel' button, but ...

Here's how
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Is LR CC a free upgrade for my Creative Cloud Photography Program?

Is LR CC a free upgrade for my Creative Cloud Photography Program?

This was suggested by user ssprengel in another thread and apparently worked:
"One thing to try is to sign out of the CC Manager app (CCMgr->Gear->Preferences->General->Account->Signout), reboot, and sign back in to CC Manager."

Adobe Creative Cloud/Photography: does it come with Bridge?

Does anyone know if Adobe Creative Cloud/Photography comes with Bridge?

Yes, it does.
I've found that Adobe has put lots of effort into pushing Photoshop and Lightroom as part of that plan but does not fully explain the entire plan anywhere convenient.
Think through how you'll use them: Should I use Lightroom or Bridge? | The Complete Picture with Julieanne Kost | Adobe TV
Full list of inclusions here: Adobe Sets Permanent Plan Discount for Photoshop CC + Lightroom | ProDesignTools

How do I de-activate my free trial for Adobe Creative Cloud?

I recently activated the trial for Adobe Creative Cloud, but, I don't want to waste my trial.
How can I de-activate the free trial?

Hi There,
I would like to inform you that once the trial is activated it is good for 30 days.
Unfortunately, there is no way to deactivate it.
Thanks,
Atul Saini

Free trial for Adobe Creative Cloud?

Hi there,
I saw a free 30 day trial for the creative cloud, but it appeared not selectable. I'm wondering if I can still get the free trial anywhere.
PS: If it's no longer available, you should remove it from the lineup. Here's the link:
https://creative.adobe.com/plans
Thanks,
kh108

Are you by chance already signed in with an existing Adobe ID? If so the Free Plan will be grayed out.
If you are not signed in the please try clearing the cache and cookies on your browser, or even try a different browser.

I have a subscription to Adobe Creative Cloud. Why don't I have the newest version of After Effects?

I am up to date on all of my updates through the Adobe Application Manager, but I only have version 11. Any idea of why this is?

Because your system does not meet the minimum system requirements or because you have not installed the Creative Cloud App.

What is the period of notice for the month-to-month subscription to "Adobe Creative Cloud"?

For example, can I subscribe for one month only and then terminate my subscription right away without having to pay for more than this one month?
Thanks a lot!

You must cancel your month-to-month membership before the end of the month, so you don't incur an additional month's charge. Once charged for the month-by-month membership, the fee is non-refundable. Here is a complete overview of subscription terms: Adobe - Subscription Terms

I'M FED UP WITH NO BEING ABLE TO ACCESS MY ADOBE CREATIVE CLOUD SOFTWARE.

I subscribed to 1 year with Adobe Creative Cloud more than a year ago. I got a discounted price of $29.99 per month instead of the normal $49.99 per month, because I qualified being that I had previously purchased and installed Adobe Creative Design Suite 4. I thought it a great idea to have all the software that the Adobe Cloud offered. A few months into that yearly subscription, I had been using Adobe Muse which was wonderful because I could actually create websites without knowing a bit of code. Yes, I was designing one site and had major difficulty and failed to publish many times. No fear, because a very king gentleman on Adobe Support named Zak did all his best and gave a great amount of attention to resolving this problem. While building that website my client lost patience with me in that I could not publish what the client wanted within reasonable time period because of all these failures in publishing and time in between each staggered resolve periods. I lost that client and ended up with a live website with a great deal of my artwork collected and established there. I decided to keep that website active if nothing more than to present it as a portfolio of sorts. Apparently, Zak, understood my disappointment with losing this client and actually provided me with a years, 12 months subscription to Adobe Creative Cloud. This was wonderful for me and I accepted it graciously. So a year’s subscription proceeded month by month. Unfortunately every month I was subject to having to reaffirm the license for this yearly subscription! I began what ended up to be having to contact support each month for assistance in doing so. For without reactivating this yearly license each month I was subject to interruptions in accessing the software's usage or unable to use it at all. Major frustration...So come the nearing end of this Adobe Creative Cloud's subscription I contacted Adobe Support to voice my complaints on having to do this every month and once again get the subscription activated in order to use my software. This one support technician was giving me a difficult time for some reason and broke our telephone conversation many times as it was necessary for him to update himself with my file??? He came back to me astonished to find 12 months credit and asked me where did I acquire these freebies and on and on. He wanted proof that I had gotten these credits legally even though I reiterated the true story of benefiting from Zak's kindness. He wanted me to provide proof of the letter giving me all these credits and I told him I could and would. But he wanted to keep me on the phone for any duration until I could search my documents and find this letter and show it to him. I told him that I did not have time to search for it that moment and I could provide it later? He was really reluctant to allow this but eventually he requested I post this letter as proof onto my support ticket? Which I got around to do soon after. When posting that proof I asked to be given extra time on the subscription for being so to suspected of fraud? I asked for the hell of it a year or 2 more for Christ's sake? You know what, my support post has yet to be answered and actually I see that it was dismissed to no fault of mine. You haven't heard the most of what I went thru every month with this year’s subscription to Adobe Creative Cloud. Yes, I'm pissed because now they are wanting me to spend $49.99 every month for another year’s subscription? Besides now the Creative Design Suite 4 that I had originally purchased as a full legal copy and acted to provide me with the original $29.99 discount qualification, they say is an OEM copy and does not qualify for the discount... What! Give me a break Adobe? I do not like being treated this way and must state the story as true, which it is, here in this forum. Thanks for listening. Sincerely, John Williams
As of today, Sunday, November 3rd, 2013, I'm still blocked from accessing my ADOBE CREATIVE CLOUD SOFTWARE! I have submitted screenshots and whatever else to Adobe Support and have had no contact. I get a message that states it cannot go online to renew, confirm, update my subscription and therefore I can't access my software. Do you know how long this has been goping on now and how many times i've been interrupted from using this software over the last year?????

Most of us in this forum are users who volunteer on technical issues, and not Adobe employees although they do drop in from time to time. As users we simply have no control over activation and that's why you are not getting responses.
If you havn't done so,you might try the Muse forums and see if you can get a staff member to look into it. Have your case numbers and phone transcripts handy.
Last option is to keep calling customer service until you get someone who will help or ask for a supervisor.
Hope this get resolved,
Gene

Adobe Creative Cloud - annual subscription

The last time I checked, you could buy a full one-year subscription for Adobe Creative Cloud (full version) for a one-time fee of $600 US. The lump-sum subscriptions were available on Amazon.
I just checked, and it looks like the Amazon deal is gone.
Is it possible to make a lump-sum subscription (for budget purposes) for a one-year subscription ($600) to Creative Cloud today? If so, how? What page do I visit?
Thank you for your time and attention.

Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html

One-year free subscription to Adobe Creative Cloud Photography

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