OneDrive App for Mac Will Not Work

I'd like to use OneDrive's cloud storage bc my documents are primarily created with MS's Office products. However, when I download and install the app for my MacBook Pro (which meets or exceeds all necessary requirements) I am unable to do so.
When introducing the OneDrive folder and (attempting to) choose a location I get the following error "Your OneDrive folder can't be created in the location you selected. Try a different location. Make sure that the location isn't on a removable drive, or on a disk that has a case-sensitive format."
I suspect this has something to do with AAPL's sandboxing restrictions. I've seen this question around several message boards but never have I found a solution...
Is there anyone who can help with this please? Or perhaps suggest an alternative storage platform that can save Word/Excel/PPoint- formatted docs?
Thank you-
Jon

Hello jlugiano,
Thank you for using Apple Support Communities.
The following article provides information for troubleshooting third party apps. While it refers to iOS apps, much of the same things apply to OS X apps also.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Regards,
Jeff D. 

Similar Messages

  • I have an iMac with OS Lion. The Smartart feature for Office for Mac will not work when I am logged on to my personal user account. It works with other user accounts on the same computer, and it works after "safe start". How can I fix the problem?

    The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?

    You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011

  • Lion - 2004 MS Office for Mac will not work

    My 2004 version of Microsoft Office for Mac will not work in Lion. I suspect because this is a PowerPC application. My question is this:
    Is there any program out there which will map the PowerPC to an Intel format? Other than trying to seel more products, I am surprised that Apple does not supply a mapping program for products made by Microsoft for the Apple devices.

    Eric, can you tell me where please? It's not mentioned on the Lion compatibility pages at all. (http://www.apple.com/uk/macosx/what-is/compatibility.html) nor on the 'how to upgrade' page (http://www.apple.com/uk/macosx/how-to-buy/)

  • The file to download the app for Android is not working from my phone--it says that the file isn't there. However it does see the one for the Iphone (even though it can't use it). I'm very computer literate and am pretty sure the problem is on your end.

    The file to download the app for Android is not working from my phone--it says that the file isn't there. However it does see the one for the Iphone (even though it can't use it). I've tried it multiple times and continue to get the same message: "NOT FOUND The requested item could not be found". I also tried through the Market application on the phone but ended-up with the same result.
    I'm very computer literate and am pretty sure the problem is on your end. If this is the case then no one can download the app. I considered that perhaps because it's still in Beta that it was removed due to some other type of software issue. I would really like to use Firefox on my new Droid (2.0); when with this be available?

    Firefox will not appear in the Market for most phones with incompatible hardware. You can check if your phone is supported here:
    https://wiki.mozilla.org/Mobile/Platforms/Android
    Even on some supported devices, a bug in the Market software prevents Firefox from showing up. This may be related to the fairly recent Android Market app update. If you go to Settings/Applications/Market and choose "Uninstall" you can uninstall the update, and then search for and install Firefox from the marketplace.
    Or, if you have a supported phone, you can download the app directly by typing this address into your phone's browser: http://bit.ly/fxbeta3
    (Note: To download the app directly for an AT&T phone, you will have to search for instructions on "sideloading" the APK file, since AT&T disables the option to install from non-Market sources.)

  • New CS6 on disk for Mac will not take my valid serial number; do I need to register the product before it will accept serial number and load on my Mac Book Pro?

    New CS6 on disk for Mac will not take my valid serial number; do I need to register the product before it will accept serial number and load on my Mac Book Pro?

    Hi Erwin,
    Please go through the below forum link and check.
    https://forums.adobe.com/thread/1079210
    Regards,
    Anand

  • DM for Mac will not sync groups from my address book

    After spending 40 minutes with BB tech support, I was told that the new DM for Mac will not sync the groups in addressbook. They say maybe in the next version of DM. 
    Blackberry Pearl 8100
    Intel Mac
    OSX 10.6.1

    Neither does DM for the PC... I wish it would also (and since DM for the PC has been through many upgrades, I don't know that you will see that added so soon.
    Here's hoping!
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Avast for mac will not install unless I close safari and mail but both are closed. I turned off computer and started again but same message appears.

    avast antivirus for mac will not install unless I close safari and mail which are both off. I have shut down my imac and started again but same message when I tired to install. Help please.

    jejerry wrote:
    do you use any antivirus software ...
    In General 3rd Party AV Software is Not Required as Mac OS X tends to look after itself.
    Read Here  > https://discussions.apple.com/thread/4545776?tstart=0
    See Here  >  Antivirus Discussion

  • Hi. Just switched from PC to MAC (lion 6.7) and I am trying to import my bookmarks but Firefox for mac will not recognize the file. How do I move my bookmarks to my MAC from my PC?

    Hi. Just switched from PC to MAC (lion 6.7) and I am trying to import my bookmarks but Firefox for MAC will not recognize the Bookmark back up file. How do I move my bookmarks to my MAC from my PC?

    Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.<br />
    You can check that via the right-click context menu of that file and open the Properties.<br />
    If you are not sure about the file type then you can open the file in Firefox via "File > Open File"<br />
    A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.<br />
    A JSON backup starts with: <nowiki>{"title":"","id":1,"dateAdded":</nowiki><br />
    An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>

  • I am on Mac OS 10.6.7 and Java Plug-in 2 for NAPI will not work in FF4.0?

    When trying to attend a webinar which uses the Java 2 NAPI plug-in I get an error message in FF 4.0 saying I need to install thiis plug-in, which is already installed. I have gone to the add-on manager and disabled this plug-in restarted and enabled it again, but it still will not work.
    Any ideas?

    I forgot one detail. This happened while I was having trouble seeing the mouse cursor (I use Apple's Magic Mouse). It had disappeared briefly. I had to drag the cursor out of the Firefox Window for it to reappear. I accidentally entered full screen view while the cursor was not visible.

  • Replaced an older IMac that had OS snow leopard and could run microsoft Office 2004 for Mac. I'm told that this version of Office for Mac will not run on OS mountain lion. Is this true? or is there a workaround?

    Just received a new Imac running OS10.8 Mountain Lion. I have MS Office 2004 that ran ok on OS 10.6 Snow Leopard. I'm told that this software will not work on the new OS. Are there any work arounds?

    Nancy L F wrote:
    Just received a new Imac running OS10.8 Mountain Lion. I have MS Office 2004 that ran ok on OS 10.6 Snow Leopard. I'm told that this software will not work on the new OS. Are there any work arounds?
    ... and have only used Word and hate to try to learn something new if not necessary. 
    The dirty little secret that they are keeping from you, is YES, there is a way to continue to use Microsoft Office's Word 2004 in Mountain Lion!  
    It is to install Snow Leopard Server into Parallels 8 on your new Mac and then install and run Word 2004 there:
                                  [click on images to enlarge]
    Apple is now selling Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only). Parallels 8 retails for $79 but can be found for less searching for discounts on the internet.
    Personally I hate the way Microsoft has changed Word 2008 and Word 2011, because I was 100% comfortable with how Word 2004 was setup and utilized.  There is a learning curve to both of these upgrades and a more steeper one to the "free" alternatives that were suggested to you.
    In a perfect world, you should upgrade to Office 2011; I did (actually it was a gift, but the price was not an object for me anyway). But the world is not perfect...
    So, if, like me, there are times that you are most comfortable operating in the Word 2004 environment, my suggestion offers you a easy, stable, relatively inexpensive means to continue to do so in Mountain Lion.
    GOOD LUCK!

  • USB Connect Cisco for Mac does not work

    I created a USB for Cisco Connect on my desktop with Windows XP but it will not work to connect a Mac to the Internet.
    When I insert the USB, the Connect Icon will not execute. Is there something special that has to be done?

    Hey! Are you referring to the Cisco Connect software installed in the router? What's the model number of your router? Or if you're referring to the Smart Wifi software's USB feature, you may check this link:
    http://homekb.cisco.com/Cisco2/ukp.aspx?vw=1&docid=f2fd60559043499c8643c3deea7c8ede_Overview_of_the_...

  • Changed Apple ID password, now iMessage for iPad will not work

    Hey there,
    I changed my Apple ID password this morning but when I tried to use iMessage on my iPad this evening - and was prompted for the new password - iMessage would no longer work. My Apple ID and my iMessage email addresses are different and, although I would like to believe this is the problem, the fact is the messages are being sent to my email inbox rather than to my iPad iMessage app. Further, the "send" button is disabled when I try to send anything from the iPad.
    Any ideas?

    Also, I just tried FaceTime and that is also not working.
    The email address I would like to use appears in the list of email addresses in Settings>iMessage, but it is greyed out so I cannot access it. My apple id keeps appearing there despite my constant clicking on "forget this address." I tried using my apple id as the default email address but even that will not work.
    I'm about ready to throw all things iDevice at a wall! 

  • FaceTime for Mac - simply not working

    Hi there @everyone,
    before everything I have a 2 years old MB running Mac OS X 10.6.5 with all the updates installed.
    I downloaded FaceTime and successfully logged in and I also manage to see my full contacts list.
    The problem is that I tried to call many times a friend of mine with FaceTime enabled and on (first with another Mac, then an iPhone 4 and finally iPod 4G) and every time the FT app on my Mac dials, then says "connecting..." and finally "FaceTime failed".
    This happens also when a friend tries to call me... says "connecting..." and then failed...
    I also checked the firewall options and tried to re-install the software but nothing.... still same problem...
    Any possible solution?
    Thanks

    Blaze92 wrote:
    Hi there @everyone,
    before everything I have a 2 years old MB running Mac OS X 10.6.5 with all the updates installed.
    I downloaded FaceTime and successfully logged in and I also manage to see my full contacts list.
    The problem is that I tried to call many times a friend of mine with FaceTime enabled and on (first with another Mac, then an iPhone 4 and finally iPod 4G) and every time the FT app on my Mac dials, then says "connecting..." and finally "FaceTime failed".
    This happens also when a friend tries to call me... says "connecting..." and then failed...
    I also checked the firewall options and tried to re-install the software but nothing.... still same problem...
    Any possible solution?
    Thanks
    (1) iPhone 4 must be running iOS 4.1 or later. 4.0.1 will NOT work. More info:
      http://support.apple.com/kb/HT4319
    (2) Try at a different wi-fi hotspot.
    If you can connect at internet cafe, Apple Store, etc., you will need troubleshoot your home internet connection. It must be broadband speed and, if you have a network, you can troubleshoot that starting here:
      http://support.apple.com/kb/ht4245
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

  • My iPad 4 is kicking me out of apps and camera will not work

    The camera on my iPad 4 will not work and it will kick me out of apps constantly does any one have any ideas why this is happening

    Reboot your iPad, restore your iPad, or take it to the Apple Genius Bar for them to look at it.

  • Serial Number for CS5.5 Production Premium that I received for Mac download not working for Windows

    My ProductionPremium CS5.5 serial number for my Mac is not working when I download and install ProductionPremium CS5.5 on my windows machine. Do I need to deinstall on my mac or get another serial number issued?

    This is expected. Serial numbers are platform specific and platform swaps only apply to current versions. You need to upgrade to CS6 and make the switch.
    Mylenium

Maybe you are looking for