OneDrive persistent error

Log Name:
Application
Source:
Application Error
Date:
31.1.15 08:03:56
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
Gerry8
Description:
Faulting application name: skydrive.exe, version: 6.3.9600.17484, time stamp: 0x545d76bd
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process ID: 0xd48
Faulting application start time: 0x01d03d2c75ff6432
Faulting application path: C:\Windows\System32\skydrive.exe
Faulting module path: unknown
Report ID: b3e5293e-a91f-11e4-bf9b-902b34351267
Faulting package full name:
Faulting package-relative application ID:
Suggestions please.
TIA
Gerry

Hi,
When did this issue happen? Have you make any changes recently which might be related with this issue?
Run virus scan in case some important files might be infected by virus
Please also run the following troubleshooter and check if it can detect and fix something
Run the OneDrive troubleshooter.
http://windows.microsoft.com/en-ca/windows-8/onedrive-troubleshooter
Yolanda Zhu
TechNet Community Support

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Hi Everyone,
I got problem with my Window 8.1. The installed One Drive keep crashing and can't be fixed. I uninstall the desktop version then realize there is still a Window 8 version which can't be uninstalled.
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Problem signature:
Problem Event Name: APPCRASH
Application Name: skydrive.exe
Application Version: 6.3.9600.17230
Application Timestamp: 53be098d
Fault Module Name: StackHash_d9fd
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 00000000
Exception Offset: PCH_CC_FROM_KERNEL32+0x00000000000E83A6
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 3081
Additional Information 1: d9fd
Additional Information 2: d9fd36b4f0eca24589af76e0b37c8271
Additional Information 3: c8cd
Additional Information 4: c8cddd53f30f9d8b1a48e743faa1e17d
Please Help me.
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Hi guys,
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This is the Device Connectivity Test log:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. N53Jq
iTunes 10.4.0.80
QuickTime 7.6.9
FairPlay 1.12.20
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 002CADB8038793C8
Current user is not an administrator.
The current local date and time is 2011-08-07 11:16:17.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 425M
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.4.0.80 (x64) is currently running.
iTunesHelper 10.4.0.80 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Fresco Logic xHCI (USB3) Controller. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 4.3.4
Serial Number: C3RFN9ELDCP9
And this is the iPod Update log, just before all went to smitherins:
2011-08-07 09:50:32.847 [4716:610]: restore library built Feb 7 2011 at 06:28:58
2011-08-07 09:50:32.847 [4716:610]: iTunes: iTunes 10.4.0.80
2011-08-07 09:50:33.099 [4716:610]: iTunes: Current software version: 8K2
2011-08-07 09:50:33.099 [4716:610]: iTunes: Software payload version: 8L1
2011-08-07 09:51:05.721 [4716:7e0]: iTunes: Specifying Update boot image
2011-08-07 09:51:05.763 [4716:7e0]: *** UUID F6BC821C-65D2-4048-86A4-0F3A885F7497 ***
2011-08-07 09:51:05.765 [4716:7e0]: requested restore behavior: Update
2011-08-07 09:51:05.774 [4716:7e0]: amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\ANDR~1\AppData
\Local\Temp\PerD396.tmp\amai\debug\tss-request.plist
2011-08-07 09:51:06.775 [4716:7e0]: amai: tss_submit_job: HttpQueryInfo returned 200
2011-08-07 09:51:07.375 [4716:7e0]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.0.0)
2011-08-07 09:51:07.379 [4716:7e0]: amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\ANDR~1\AppData
\Local\Temp\PerD396.tmp\amai\debug\tss-response.plist
2011-08-07 09:51:07.853 [4716:610]: iTunes: Entering recovery mode, device 0279CAA8
2011-08-07 09:51:08.898 [4716:610]: afc> received kAMDeviceDetached action, device 0279CAA8
2011-08-07 09:51:25.907 [4716:158c]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6
-11E52236C576}\IB0000#333d0865
2011-08-07 09:51:25.907 [4716:158c]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-
4AF6-9AB6-11E52236C576}\IB0000#333d0865
2011-08-07 09:51:25.908 [4716:158c]: AppleDevice::CreateDeviceLocationID() failed, Error: 0
2011-08-07 09:51:25.908 [4716:158c]: WinAMRestore::AddAppleDeviceToDeviceList, CreateDeviceLocationID failed 1, error:
1359.
2011-08-07 09:51:25.909 [4716:158c]: WinAMRestore::ProcessDevNodesChanges: device: 0x07cb2c18, notify: 1143390208,
connected: 0
2011-08-07 09:51:25.920 [4716:158c]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1
-1E5C14FA8C54}\0000#333d0865
2011-08-07 09:51:25.920 [4716:158c]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-
404B-8CB1-1E5C14FA8C54}\0000#333d0865
2011-08-07 09:51:25.921 [4716:158c]: AppleDevice::CreateDeviceLocationID() failed, Error: 0
2011-08-07 09:51:25.921 [4716:158c]: WinAMRestore::AddAppleDeviceToDeviceList, CreateDeviceLocationID failed 2, error:
1359.
2011-08-07 09:51:25.921 [4716:158c]: WinAMRestore::ProcessDevNodesChanges: device: 0x07cb2c18, notify: 1143390208,
connected: 0
2011-08-07 09:55:08.494 [4716:610]: iTunes: Restore error 1602
So, can anyone help me out?

Have you tred this:
Error 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
From:
http://support.apple.com/kb/TS3694

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Major160 wrote:
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Don't ask me why it worked this time but it did!
Thanks for sharing your knowledge and tips, it was really appreciated!
Take care,
Meubi

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