OneNote 2013 notebook cannot be opened after restore

Hi,
I have restored a OneNote 2013 notebook for a user that by accident was deleted. After the restore it will not open again.
Error message recieved is: "This file is from a future version of OneNote or is not a OneNote file. Install the latest updates for OneNote and try again"
We use Office 365 and the version installed on the computer is Office 2013 (latest updates applied).
Any help or suggestions in any direction is highly appreciated. I have no idea what can be wrong or how to move forward.
Patrick

Hi,
How did you restore the deleted notebook? Via backup or some recovery tool?
If you didn't do it via a backup, we may try recovering the notebook from the OneNote backup to see the result:
1. Click File > Info > Open Backups.
2. In the Open Backup dialog box, double-click the folder of the notebook you want to restore, select the notebook section you want, and then click
Open.
For more information, please refer:
https://support.office.com/en-nz/article/Restore-notes-from-a-backup-5daf9cb0-6769-4998-a5de-f044fdd0d831?ui=en-US&rs=en-NZ&ad=NZ
In addition, we may also try copy the notebook to another computer and try opening from there to see the result.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Mail program won't open after restore

My Mail program wont open after restoring my phone. It goes to the blank main screen then closes. I have restored it 4 times and still no luck. Any Ideas?

Reboot (not turn off and on).
Press and hold BOTH the home and lock buttons. Keep holding. Don't let go when it says slide to unlock. Don't let go until you see the Apple Logo.
Turning off or on just puts to hibernation and back. Any issues remain. Not sure why a restore didn't fix it, but you should always do a reboot before trying a restore. Far easier and fixes just about all glitches.

HT201068 why all videos from Chinese websites cannot be opened after the update??

why all videos from Chinese websites cannot be opened after the Remote Desktop Client Update 3.8.2 v1.1??

That's not a thing that can happen. Your problem with videos is unrelated to the Remote Desktop Client Update 3.8.2 v1.1.
There were several OS updates recently as well, which could have affected video playback though.
What application do you use to play the videos?
Are the videos streaming from the internet or are they downloaded first and then played?
what format are the videos? what file extension?

My aperture library will not open after restoring my whole computer after a kernal panic. I can not get the Aperture troubleshooting menu to open...any help?

My aperture library will not open after restoring my whole computer after a kernal panic. I can not get the Aperture troubleshooting menu to open...any help?

Leonie,
Fisrt let me thank you for your reply and assistance! So here is the problem with so more detail...I was not sure I was going to get any replies ; )
I restored from a time machine back up.
History of Failure:
I was trying to launch Aperture when the kernal panic occured. My computer had been closed, and asleep and the battery was dead. I plugged in charger and it was restoring/waking up after being asleep/shutting down from dead battery. I launched Aperture from the dock and as soon as it opened the kernal panic occured. After that the computer would not turn on. It would try to boot then it would shut off. I even tried to safe boot to no avail. I went to the Apple store and they told me that the only thing I could do was restore whole computer from back up. So thats what I did.
Since then my previous aperture library: "2011" will not open. I have created a new aperture library "2012", and it runs fine. I have added new photos for about the past month...no problems.
When I launch aperture with 2012 library then try to switch libraries, I get the following prompt: "The selected library is from an older version of Aperture and requires a relaunch to switch." I choose "Relaunch" and I get the following warning prompt: "There was an error opening the database for the library “~/Pictures/Aperture Library 20111.aplibrary”." The only option is "Quit"
Both libraries are version 3.2.3
Computer stats: 3.06 GHz Core 2 Duo, 8 GB 1067 MHz DDR3 RAM, OS X 10.6.8
I have tried to launch aperture troubleshooting by holding option+command from both the aperture icon and from the library file, neither will launch the troubleshooting feature.
I am ok with computers, but not a whiz (mechanical engineer)...to me it seems as though there is a corrupt path or file or some sort of "check" that is failing, becuase the failure occurs so fast after trying to launch aperture. Maybe that doesn't make any sense but just a thought.
I hope that you may be able to provide some insight. Thank you again for you time and I hope that you have a nice day!
Mike

Pages (and Keynote and Numbers) won't open after restore from Time Machine.

Hi, I tried to open my iWork suite tonight and kept getting an error message 'Pages cannot be opened because of a problem' followed by the text, below. Has anyone got any idea what I have done? What I need to do to get them back working?
Recently I did have a big clean up of my Mac Pro - which included drive renaming/home drive rename and relocation - all seems to be working fine for a few months until I've tried to use these applications for the first time tonight. Even restoring them from my Time Machine hasn't helped).
I'd be so grateful if someone can give me some useful advice. Thanks.
Process:         Pages [309]
Path:            /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier:      com.apple.iWork.Pages
Version:         4.1 (923)
Build Info:      Pages-9230000~1
Code Type:       X86 (Native)
Parent Process: launchd [147]
Date/Time:       2012-05-22 23:42:19.613 +0100
OS Version:      Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:          759690 sec
Crashes Since Last Report:           13
Per-App Crashes Since Last Report:   9
Anonymous UUID:                      779C5716-342A-4D50-B245-EB15F0CEBE72
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SFCompatibility.framework/Versions/A/SFCompatibility
Referenced from: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Reason: image not found
Binary Images:
    0x1000 -   0x345fe8 com.apple.iWork.Pages (4.1 - 923) <CA075805-8E22-2F83-8911-ED378A10FA8D> /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
0x8fe0d000 - 0x8fe3faa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x9b353000 - 0x9b3d2ff7 com.apple.iLifeMediaBrowser (2.6.3 - 502.3.12) <2A8A782C-0799-3CB9-A1AE-13743B7EFECF> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 8 GB, SMC 1.25f4
Graphics: NVIDIA GeForce 8800 GT, NVIDIA GeForce 8800 GT, PCIe, 512 MB
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335
Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335
Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en2
PCI Card: NVIDIA GeForce 8800 GT, sppci_displaycontroller, Slot-1
Serial ATA Device: ST3750640AS P, 750.16 GB
Serial ATA Device: ST3750640AS P, 750.16 GB
Serial ATA Device: ST3750640AS P, 750.16 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A, 770.1 MB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: USB 2.0 Hub, 0x050d (Belkin Corporation), 0x0304, 0xfd400000 / 3
USB Device: HTC, 0x0bb4 (HTC Corporation), 0x0cd6, 0xfd410000 / 8
USB Device: Logitech Camera, 0x046d (Logitech Inc.), 0x09a6, 0xfd420000 / 7
USB Device: FOCAL XS, 0x08bb (Texas Instruments Japan), 0x2704, 0xfd430000 / 6
USB Device: hub_device, apple_vendor_id, 0x9122, 0xfd300000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd330000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd332000 / 9
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x921e, 0xfd320000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x5d200000 / 2
FireWire Device: Ultra Max USB/1394 00, Iomega Corporation, 800mbit_speed
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: OEM ATA Device 00, G-TECH, 800mbit_speed

I am getting the same exact error message, but I do not have Time Machine, so I cannot restore my system. I noticed that Pages would not load after I updated OS X to 10.7.4 on my MacBook Air. I also have an iMac at home that has Pages installed. I had not updated the iMac to 10.7.4 yet, and I was able to open Pages. I next tried to open the version of Pages on my iMac while accessing it remotely on my Air. It gave the same message. Do you have any idea how I can fix this?

Cannot find wifi after restoring

After restoring my ipad, it cannot scan for wireless networks. What should I try?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

File suddenly "cannot be opened" after no changes

Hi
I made this file about two weeks ago, and when I went to go look at it today, it just said "file cannot be opened" without any other information.
I sent to a friend via Dropbox (the file had a bunch of pictures in it) after I made it and all was well,
But she just emailed saying she cannot open it because it says she dose not have the newest pages.
I thought I would just convert the file to Word and then put it through Dropbox, but when I tried to click on it that error message came up.
I am 90% I have the newest update
I can't seem to access file anywhere now. I cannot even download it again from Dropbox. I have made no adjustments since the last time I sent it.
Is there anyway I can figure out how to get that file again? It's pretty important and I have spent a lot of time on it!
I would really appreciate any help!
Thank you

I went back and re-read your original post. I want to assume that you created this document in Pages v5+, but not assuming anything, is there a chance that you could have created it in Pages ’08. That certainly would generate a terse, unable to open dialog. Since your friend could not open it in Pages ’09, I suspect that it is a v5 vintage document, possibly created with a version of Pages v5 before the v5.2 update.
I have a couple of Pages v5.2 authored documents that sit on my Desktop. They each get opened at least twice daily. Sometimes, Pages v5.2 refuses to open one or the other. It might refuse 2 -3 times, and on the next try, opens normally. Pages v5+ is not Apple's finest effort.
There are possibilities:
Try pressing the shift key as you try to open your document.
If your friend still has the document you e-mailed her, have her send it back to you. See if you can open it.
Can you open the document with Preview, or Quick Look (click to select, then space bar)?
Do you have this document on a Time Machine backup?
Otherwise, thanks to Apple's penchant for proprietary, cryptic document architecture, nothing on earth can resurrect the content.

HT4623 i cannot activate iphone3s after restoring

my iphone is not activating after i update its software it said that recovery mode after restore it is not activating.in iphone it is saying the activation network server is temporily unavailable and in itunes
We're sorry, we are unable to continue with your activation at this time.please help me to activate my iphone . it is jailbreaked.

You cannot get help here for jailbroken phones. Sorry

Microsoft excel not cannot be opened after i installed os x lion

my microsoft excel 2011 is not working with the os x lion. why is it so? whenever i try to to open it it will automatically close.. and a report will popo up and say microsoft excel cannot be opened because of a problem, should i reinstall my excel then?

When you uninstall it, make sure you uninstall everything. Follow these steps to, completely, remove office from your system: http://support.microsoft.com/kb/2398768. Then, try reinstalling.

Viewing a OneNote 2013 notebook in a browser.

I attached my OneNote notebook to my SharePoint library. I set the SharePoint site setting to view file in a browser; however, every time someone clicks on the file the operating system looks for the appropriate program to open the file. I want the file
should be opened in the browser. I want them to have read only access. I am reading about something called OneNote Web App now. I was hoping not to have to install software on all the computers that need to view my file.

You will need to deploy an Office Web Apps 2013 server (to a dedicated server) for this functionality.
https://technet.microsoft.com/en-us/library/jj219455(v=office.15).aspx
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Itunes won't open after restore...

I had to restore my computer and now when I try and open itunes I get this message:
+The file "itunes library.itl" cannot be read because it was created by a newer version of itunes.+
Anyone care to chime in and help me out. I hope I have not lost my library, but I can't open itunes at all at this point. Thanks.

I had to restore my computer and now when I try and open itunes I get this message: The file "itunes library.itl" cannot be read because it was created by a newer version of itunes.
Perhaps try the technique from the following post:
http://discussions.apple.com/thread.jspa?messageID=11767531&#11767531

Events and Projects not opening after Restoring from broken Hard drive.

Hi all!
I have a major problem. After almost 3 months editing 6 projects within the same library the hard drive died. These projects are for a very important client and are worth a lot of time and money. We always backup all the raw material on 3 hard drives so we do have all the raw material, however FCPX for some reason had stopped making backups of the projects after it was updated to 10.1.2. (The loss of these projects could mean the downfall of my production company.) We had a professional data recovery company recover all the data to a new hard drive without any problem, we can see the libraries and open them, HOWEVER the events and projects within the libraries DO NOT OPEN OR SHOW UP.
I have entered into the library in the finder and everything seems to be there, all the events files show up. But FCPX wont recognize them.
Any help would be much appreciated,
Thanks, Tom
You can see here that everything is inside the library folder.
But they don't show up in FCPX.
P.S
Also this file is showing up only after the data was restored.

The journal files are something that've been generated by the data recovery. It's completely hosed the data base.
I don't know if this will work. Try carefully removing all the journal files. Put them somewhere else in folders with the location where they came from. Also move out the currentversion.flexolibrary file. Hopefully without the flexolibrary file the application will generate a new one. Then launch the application.
WHy did you continue to operate when there were no backups, without even a hard drive backup?
Wwhat version of the software are you using? 10.1.2?

Iphone 5 cannot locate wifi after restore

I just tried to restore my new iPhoe 5 from the backup of my old phone and now the nes iPhone 5 cannot locate my wifi system even though it was locating it fine just before I did the restore.

Once after a restore I noticed WiFi was off. So please excuse the obvious nature of these questions, but maybe they will help:
Is Settings > WiFi set to "On"?
Is Settings > Airplane Mode set to "Off"?

Cannot make calls after restoring iphone

Hi,
I need your help!
I couldn't make calls from my Iphone so I asked my carrier company to change it. From default settings can make calls, but after I restore it from my profile cannot make calls!
Everything else works well: sms, internet, income calls work well.... does anybody know how to solve this issue?
thanks!

Hello MJFan227,
The holidays is a joyous time of year & we all want to reach out to our families and share the holiday cheer. May I ask have your services been restored yet? If not then please elaborate on your situation so I can assist. There are several factors that can effect service. May I ask was the payment that you made was for the full balance on the account? Depending on how much was paid, the service may or may have not been restored. If you would like for me to look into this for you then send me a private message with your full name, mobile number, and a summary of the concern. I look forward to hearing from you.
Thank you...

SP 2013 Calendar not render properly after restore database content

Dear Sir/Madam,
After we setting up the SP2013 in a new App server, mount the Web App to an existing database WSS_Content.
Every sites are loading back and working fine, except the calendar looks different, and cannot switch between day view, week view, and month view.(Means no responding after clicking)
We did do some Custom Action to hide the ribbon tab in the old server last time.
And we use SP 2013 in old server but SP2013 SP1 in the new server.
Please refer to two diff. views below, and we couldn't find a solution that how to switch back to the old server calendar view.
Anybody can help?
Calendar View in the Old Server.
Calendar View in the New Server

Hi,
Thank you for your feedback on how you were successful in resolving this issue.
Your solution will benefit many other users, and we really value having you as a Microsoft customer.
Have a nice day!
Best Regards,
Lisa Chen
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

OneNote 2013 notebook cannot be opened after restore

Similar Messages

Maybe you are looking for