Ongoing problems... I need to do something about it.
I've posted a few times recently...I've had my Ipod mini for a little less than a year and I've never had problems like this. Last time I posted I got some good advice, but I wasn't able to follow it.
When I downloaded iTunes 5, my computer said the software was installed incorrectly, and it told me to reinstall. When I was going through files trying to get rid of the iTunes program, I somehow deleted all of the songs that I had in my library on accident. I figured, it's okay, I can probably try to get the songs from my iPod into my computer and it'll work out fine.
I reinstalled, and everything was going okay, and when I tried to open iTunes, a message popped up and said Quick Time hadn't installed properly from the disk (the one that comes with the iPod).
So, as you can see, without actually having the program working, I am not able to follow the steps I was given to get my songs back onto my computer.
Currently, I am iTunes-less and my iPod has been living on a charger that I had to buy. Now, Here's the point of my whole post: What should I do now. This might be too big of a problem to discuss over the phone with the company since they only help with small problems. BUT, there is an apple store about 45 minutes away from where I live... Should I go there and ask for help? Thanks in advance for any advice you can give.
P.S.
I have tried to reinstall multiple times and each time I have failed either because something went wrong, or the more common problem, I clicked on the iTunes icon and nothing happened.
Richard,
You'll get better help if you read and post on the 'iTunes for Windows' forum. There are scores of posts and tips for iTunes installation problems.
Here is one to start you off:
http://discussions.info.apple.com/webx?128@@.68b6f8cf
Also check to see if your music is still on the computer. See this post:
Buegie, "HELP ALL MUSIC GONE" #1, 02:20pm Sep 10, 2005 CDT
After reading the installation tips, post back here, or start a new thread in the iTunes forum. There are quite a lot of folks that can assist you.
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