Ongoing reproduction of previews with Crash
Hey dear friends
need to have a support in reading a crash report, to be able to improve my work with Aperture
Report see attached
system I am working with
MacBookPro Mid 2010 Mavericks 10.9.5 8GByte Ram
Aperture 3.5.1
Mediathek is around 40000 object
Archiv is linked via ext WD RAID1 4 TByte
Crashes are appearing while recreating previews and parallel work
The recreation of previews is an ongoing and ongoing work APERTURE is doing even though I have already repaired and renewed the mediathek by pressing the favorite bottoms before starting
Hope someone can give me a hint
Best regards
FJ
How do you know the crash is happening when creating previews? Have you tried starting Aperture while holding down the shift key to defer preview generation? Does this make the crashing stop?
If sou you most likely have a corrupted master file. To locate begin by selecting half the images in your library and generate previews for those. If it works the corrupted image will be in the second half of the library. To confirm that select the images in the second half and general previews. If it crashes then you need to narrow it down further. Keep splitting the remaining part of the library, generating previews and seeing which part crashes. Eventually you should have the offending image,
Of course all this applies only if generating previews is causing the crash.
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Preview keeps crashing when I try to export file with a filter
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Process: Preview [3301]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 5.5.3 (719.31)
Build Info: Preview-719031000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [129]
Date/Time: 2013-09-24 15:52:44.019 -0400
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 508428 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 2922063 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: 905CE8DF-4DFE-478D-B97D-B20A059FD197
Crashed Thread: 7
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[3301]: garbage collection is OFF
*** error for object 0x7fef7c0be810: pointer being freed was not allocated
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff924cf67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff924ced71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d87f50c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d887c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d887486 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff8f9a42bf RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff8f9ab56d ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff8f9ab3fa BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff8a992779 _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff8a99207d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x00007fff8a98e9b9 -[NSApplication run] + 470
11 com.apple.AppKit 0x00007fff8ac0aeac NSApplicationMain + 867
12 com.apple.Preview 0x0000000106ddde14 0x106ddc000 + 7700
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff924d17e6 kevent + 10
1 libdispatch.dylib 0x00007fff8db48786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8db47316 _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff924d0ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff869df7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff869d0a7a abort + 143
3 libsystem_c.dylib 0x00007fff86a2f84c free + 389
4 libobjc.A.dylib 0x00007fff8db86d53 object_dispose + 57
5 com.apple.CoreFoundation 0x00007fff8d880086 -[NSObject dealloc] + 102
6 com.apple.CoreFoundation 0x00007fff8d89c80e -[__NSArrayI dealloc] + 398
7 com.apple.CoreFoundation 0x00007fff8d857ab0 CFRelease + 176
8 com.apple.CoreGraphics 0x00007fff91470192 color_finalize + 21
9 com.apple.CoreFoundation 0x00007fff8d857bf6 CFRelease + 502
10 com.apple.CoreGraphics 0x00007fff9145e9f2 CGGStateRelease + 83
11 libCFilter.A.dylib 0x000000010bb9049e ctxftr_DrawPath + 120
12 com.apple.CoreGraphics 0x00007fff9146127c CGContextDrawPath + 196
13 com.apple.CoreGraphics 0x00007fff9146bd34 CGPDFDrawingContextDrawPath + 141
14 com.apple.CoreGraphics 0x00007fff9146b668 pdf_scanner_handle_xname + 111
15 com.apple.CoreGraphics 0x00007fff9146a92e CGPDFScannerScan + 246
16 com.apple.CoreGraphics 0x00007fff914680f7 CGPDFDrawingContextDrawPage + 489
17 com.apple.CoreGraphics 0x00007fff91467dc3 pdf_page_draw_in_context + 97
18 com.apple.PDFKit 0x00007fff92565b78 -[PDFPage(PDFPagePrivate) drawWithBox:inContext:] + 1158
19 com.apple.PDFKit 0x00007fff9256036b -[PDFDocument(PDFDocumentInternal) writeToConsumer:withOptions:] + 991
20 com.apple.PDFKit 0x00007fff9255b75e -[PDFDocument writeToURL:withOptions:] + 240
21 com.apple.Preview 0x0000000106ec386e 0x106ddc000 + 948334
22 com.apple.Preview 0x0000000106ec350a 0x106ddc000 + 947466
23 com.apple.Preview 0x0000000106ec3490 0x106ddc000 + 947344
24 com.apple.AppKit 0x00007fff8ad46d6f -[NSDocument writeToURL:ofType:forSaveOperation:originalContentsURL:error:] + 455
25 com.apple.AppKit 0x00007fff8ad47170 -[NSDocument _writeSafelyToURL:ofType:forSaveOperation:forceTemporaryDirectory:error:] + 583
26 com.apple.AppKit 0x00007fff8ad308fc -[NSDocument _writeSafelyToURL:ofType:forSaveOperation:error:] + 27
27 com.apple.AppKit 0x00007fff8ad46f17 -[NSDocument writeSafelyToURL:ofType:forSaveOperation:error:] + 344
28 com.apple.Preview 0x0000000106e83a02 0x106ddc000 + 686594
29 com.apple.AppKit 0x00007fff8ad5074f __-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke_8 + 329
30 com.apple.AppKit 0x00007fff8ad4fb2a __-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke_15 + 326
31 libdispatch.dylib 0x00007fff8db46a82 _dispatch_call_block_and_release + 18
32 libdispatch.dylib 0x00007fff8db47961 _dispatch_worker_thread2 + 255
33 libsystem_c.dylib 0x00007fff869df3da _pthread_wqthread + 316
34 libsystem_c.dylib 0x00007fff869e0b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff924d1192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff869df594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff869e0b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff924d1192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff869df594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff869e0b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff924d1192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff869df594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff869e0b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff924d1192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff869df594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff869e0b85 start_wqthread + 13
Thread 7 Crashed:
0 libsystem_kernel.dylib 0x00007fff924d1e62 sigprocmask + 10
1 libsystem_c.dylib 0x00007fff869d0a4d abort + 98
2 libsystem_c.dylib 0x00007fff86a2f84c free + 389
3 libobjc.A.dylib 0x00007fff8db86d53 object_dispose + 57
4 com.apple.imageKit 0x00007fff8f348d12 -[_IKIRLMainProxy dealloc] + 109
5 libobjc.A.dylib 0x00007fff8db8703c (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 434
6 com.apple.CoreFoundation 0x00007fff8d880915 _CFAutoreleasePoolPop + 37
7 com.apple.Foundation 0x00007fff8e6fa6cf -[NSAutoreleasePool drain] + 154
8 com.apple.imageKit 0x00007fff8f402a1a -[IKTaskManager taskLoop] + 337
9 com.apple.Foundation 0x00007fff8e75072a -[NSThread main] + 68
10 com.apple.Foundation 0x00007fff8e7506a2 __NSThread__main__ + 1575
11 libsystem_c.dylib 0x00007fff869dd8bf _pthread_start + 335
12 libsystem_c.dylib 0x00007fff869e0b75 thread_start + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010f45e6e0 rcx: 0x000000010f45e6c8 rdx: 0x0000000000000000
rdi: 0x0000000000000003 rsi: 0x000000010f45e6d4 rbp: 0x000000010f45e6f0 rsp: 0x000000010f45e6c8
r8: 0x0000000000000000 r9: 0x00007fff86a42230 r10: 0x0000000000000488 r11: 0xffffff80002dad60
r12: 0x00000001070bb000 r13: 0x0000000000000009 r14: 0x000000010bbb1000 r15: 0x0000000000000009
rip: 0x00007fff924d1e62 rfl: 0x0000000000000246 cr2: 0x000000010bbb2000
Logical CPU: 0
Binary Images:
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0x7fff8e119000 - 0x7fff8e1bafff com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8e1e5000 - 0x7fff8e1e5fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8e1f1000 - 0x7fff8e1f1fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8e1f2000 - 0x7fff8e2deff7 com.apple.backup.framework (1.3.5 - 1.3.5) <B25104A3-1CE5-36CA-8F26-0A2DE3F95F70> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8e675000 - 0x7fff8e6c7ff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8e6f1000 - 0x7fff8e6f4fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8e6f6000 - 0x7fff8ea0ffff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8ea10000 - 0x7fff8ea11fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8ea12000 - 0x7fff8f1bafff com.apple.CoreAUC (6.16.12 - 6.16.12) <EF535959-14FE-3B61-9C32-DF4C54B8F12D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8f1d7000 - 0x7fff8f228ff7 com.apple.CoreMediaIO (216.0 - 3199.8) <4D3FE512-E943-34E3-A7A5-2EC2E3854E28> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8f229000 - 0x7fff8f230fff libGFXShared.dylib (??? - ???) <D3598924-B167-372E-8C9F-1BBF68852542> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8f231000 - 0x7fff8f231fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8f2b3000 - 0x7fff8f337ff7 com.apple.ApplicationServices.ATS (317.12.0 - ???) <BE3C156D-8326-37AA-BC4E-D3C0D31BF976> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8f338000 - 0x7fff8f5b0fff com.apple.imageKit (2.1.2 - 1.0) <23470050-28FB-3B09-8E27-ADC371B0E4B8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8f5b1000 - 0x7fff8f5c8fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8f5d8000 - 0x7fff8f633ff7 com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8f634000 - 0x7fff8f655fff libPng.dylib (??? - ???) <E2B52527-4D0C-3595-BB13-8E8EF364E998> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8f656000 - 0x7fff8f65afff libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
0x7fff8f65b000 - 0x7fff8f65dfff libCVMSPluginSupport.dylib (??? - ???) <982F1ED4-3CBB-3161-8BEA-8A980C27FCC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8f66a000 - 0x7fff8f6c2ff7 libTIFF.dylib (??? - ???) <59353B7F-EA9A-32D5-A501-283443B30C60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8f6c3000 - 0x7fff8f73eff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8f73f000 - 0x7fff8f756fff com.apple.CFOpenDirectory (10.7 - 146) <E71AE4A2-F72B-35F2-9043-9F45CF75F11A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8f75a000 - 0x7fff8f786ff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8f7e3000 - 0x7fff8f800fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8f801000 - 0x7fff8f9a1ff7 com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8f9a2000 - 0x7fff8fccefff com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8fccf000 - 0x7fff8fcdcff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib
0x7fff8fcdd000 - 0x7fff8fffffff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <3A04B8FC-CFA6-3AEB-8FDF-B0525B5A4C82> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff90004000 - 0x7fff900b7ff7 com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff900b8000 - 0x7fff900bffff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff900c0000 - 0x7fff90143fef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff90a45000 - 0x7fff90a61fff com.apple.ScriptingBridge (1.2.1 - ???) <A4162BA5-2432-3BF3-8EBC-47AEF2BDD8DA> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x7fff90a62000 - 0x7fff90b29ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff90b2a000 - 0x7fff90c2cfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff90cfe000 - 0x7fff90d01fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff90e2a000 - 0x7fff90e5ffff com.apple.securityinterface (5.0 - 55022.6) <4D6DAF8F-7873-3992-A6D6-478C7664FA39> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff90e60000 - 0x7fff9127eff7 com.apple.SceneKit (125.3 - 125.8) <23382F45-D9CE-3897-B998-5B26337608FD> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x7fff91281000 - 0x7fff91283fff libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib
0x7fff91284000 - 0x7fff91309ff7 com.apple.Heimdal (2.2 - 2.0) <52B0F371-D272-3C8E-B42F-04D3FDD8AD0D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff91347000 - 0x7fff91356ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff91357000 - 0x7fff91357fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff91358000 - 0x7fff9136eff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff9136f000 - 0x7fff913c2fff com.apple.AppleVAFramework (5.0.16 - 5.0.16) <6F9A4BCE-8B99-3144-BCF7-B4299B27F6E9> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff913c3000 - 0x7fff913d1ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff913da000 - 0x7fff91d78a27 com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff91d88000 - 0x7fff91df0ff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff91df1000 - 0x7fff91f58fff com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff91f59000 - 0x7fff91f5cfff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff91f5d000 - 0x7fff91f64fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff91fd2000 - 0x7fff91ff8fff com.apple.framework.familycontrols (3.0 - 300) <6F0C58C0-22E7-3877-8CFA-1ED0CB3CE38B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff92007000 - 0x7fff9202bfff com.apple.RemoteViewServices (1.5 - 44.2) <A0417D7F-22E9-3FD8-AC55-67654D8E93EB> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff9202c000 - 0x7fff92067fff libssl.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <B5120F7F-6FD7-3E0B-AAB8-E9A8D72451BC> /usr/lib/libssl.0.9.8.dylib
0x7fff92068000 - 0x7fff92069ff7 libsystem_sandbox.dylib (??? - ???) <5459F293-E1F2-33B3-B9B2-2ABB7B915B62> /usr/lib/system/libsystem_sandbox.dylib
0x7fff9206a000 - 0x7fff920beff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff920bf000 - 0x7fff92159ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff9215a000 - 0x7fff92238fff com.apple.DiscRecording (6.0.4 - 6040.4.1) <E6D5835F-EE3C-3814-A2EE-6962B5570EF1> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff923d5000 - 0x7fff92402fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x7fff92403000 - 0x7fff9244aff7 com.apple.CoreMedia (1.0 - 705.94) <700C6863-7A8F-34FA-8B1D-7659EC95000B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff9244b000 - 0x7fff92474fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff92475000 - 0x7fff924b9ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <B2A38D2C-7E82-34C5-8896-48C37B0E64A3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff924ba000 - 0x7fff924dafff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff924db000 - 0x7fff924dcff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff924dd000 - 0x7fff924e3fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff924e4000 - 0x7fff924f0fff com.apple.DirectoryService.Framework (10.7 - 146) <38778B01-2CF6-3A33-8A7A-FE016774B24C> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff924f1000 - 0x7fff92553ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff92554000 - 0x7fff9260afff com.apple.PDFKit (2.7.8 - 2.7.8) <13A92FA5-E6E6-3ECF-9A70-D4330D7BE847> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff9260b000 - 0x7fff92710fff libFontParser.dylib (??? - ???) <D2E56B6E-3182-3667-A78C-4172C435523A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff92711000 - 0x7fff9275ffff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff92e25000 - 0x7fff92e3bfff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff92e3c000 - 0x7fff92e44fff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff92e45000 - 0x7fff930b9fff com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff930ba000 - 0x7fff930c5fff com.apple.CommonAuth (2.2 - 2.0) <4F5302A5-867A-3F2E-9E4B-98FA011678F8> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff930c6000 - 0x7fff930f9ff7 com.apple.GSS (2.2 - 2.0) <C86012C5-B613-3199-B1B3-A1494EE5E43C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff930fa000 - 0x7fff9341fff7 com.apple.AddressBook.framework (6.1.3 - 1091) <5A8BEED1-229C-3A9C-8281-581127A1B9B5> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 9
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5739
thread_create: 886
thread_set_state: 921
VM Region Summary:
ReadOnly portion of Libraries: Total=202.4M resident=83.9M(41%) swapped_out_or_unallocated=118.5M(59%)
Writable regions: Total=165.9M written=22.4M(14%) resident=53.0M(32%) swapped_out=60K(0%) unallocated=113.0M(68%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 12.3M
CG image 4772K
CG raster data 300K
CG shared images 4464K
CoreAnimation 260K
CoreGraphics 16K
CoreImage 8K
CoreServices 1824K
IOKit 26.5M
IOKit (reserved) 1024K reserved VM address space (unallocated)
MALLOC 89.8M
MALLOC guard page 80K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 124K
OpenCL 52K
OpenGL GLSL 1024K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 17.2M
__CI_BITMAP 80K
__DATA 18.3M
__IMAGE 528K
__LINKEDIT 50.1M
__TEXT 152.4M
__UNICODE 544K
mapped file 48.3M
shared memory 10.8M
=========== =======
TOTAL 507.9M
TOTAL, minus reserved VM space 506.9MIf you have not already done so, it would be a good idea to search/ask in the Adobe forums. And I would recommend you never dump crash reports until asked to do so.
https://forums.adobe.com/community/indesign -
Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.
Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.
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System Software (Mail, Preview, Contacts) crashes after migration from 10.5 (PPC) to MacBook Air
Hi!
I've just migrated my old system (PowerMac G5 running 10.5) to a new MacBook Air (11'' Mid 2013) using the migration assistant. I've had problems with crashing applications (as far as I can see only Apple software has been affected: Mail, Preview, Contacts, TextEdit) since I've completed the migration.
I've already done the following: reinstalled 10.9.1 update, repaired permissions and checked volume through recovery. Reset SMC, PRAM and done a safe boot. Rebuilt the Spotlight index. Nothing has helped thus far.
Console is flooded with the following, repeated messages:
12.02.14 09:25:00,727 com.apple.launchd[1]: (com.apple.dspluginhelperd) The following job tried to hijack the service "com.apple.system.DirectoryService.legacy" from this job: com.apple.DirectoryServices
12.02.14 09:25:00,851 com.apple.launchd[1]: (com.apple.DirectoryServices[7683]) Job appears to have crashed: Abort trap: 6
12.02.14 09:25:07,205 com.apple.launchd.peruser.502[152]: (com.apple.Spotlight[7684]) Could not setup Mach task special port 8: (os/kern) invalid argument
12.02.14 09:25:08,686 com.apple.launchd.peruser.502[152]: (com.apple.mdworker.shared.03000000-0000-0000-0000-000000000000[7685]) Could not setup Mach task special port 8: (os/kern) invalid argument
Here is the full crash report for the dspluginhelperd crash:
Process: dspluginhelperd [7691]
Path: /usr/libexec/dspluginhelperd
Identifier: dspluginhelperd
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: dspluginhelperd [7691]
User ID: 0
Date/Time: 2014-02-12 09:25:31.223 +0100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 06BABA7B-786B-E4C3-EB1F-22AE3959B9CA
Sleep/Wake UUID: A18F59F8-BD29-4B54-9E4A-4628886FE5F6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (status == BOOTSTRAP_SUCCESS), function main, file /SourceCache/dspluginhelperd/dspluginhelperd-665/Server/DirServiceMain.cpp, line 382.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000106a62866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x0000000106b7535c pthread_kill + 92
2 libsystem_c.dylib 0x0000000106994bba abort + 125
3 libsystem_c.dylib 0x000000010695ea5f __assert_rtn + 321
4 DirectoryService 0x000000010509405d main + 464
5 libdyld.dylib 0x00000001068c65fd start + 1
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000106b7b310 rcx: 0x00007fff5ab74b68 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5ab74b90 rsp: 0x00007fff5ab74b68
r8: 0x00000000fffff000 r9: 0x000000000000017e r10: 0x0000000008000000 r11: 0x0000000000000202
r12: 0x00000001050dbc35 r13: 0x00000001050dbbe5 r14: 0x0000000000000006 r15: 0x00000001050dbbea
rip: 0x0000000106a62866 rfl: 0x0000000000000202 cr2: 0x0000000106994b3d
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10508b000 - 0x1050e2ff7 DirectoryService (665) <2D300B4C-0B88-3E30-973A-7A84311D57EC> /usr/sbin/DirectoryService
0x105104000 - 0x1052bcff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x105367000 - 0x105383fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x105390000 - 0x1053faff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x105433000 - 0x10568bff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1057d4000 - 0x1059b9ff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x105b31000 - 0x105b94ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x105bd1000 - 0x105bd2ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x105be0000 - 0x105bf0ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x105bf9000 - 0x105c21ff6 com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x105c3b000 - 0x105c4bfff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x105c57000 - 0x105f56fff com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10619a000 - 0x106284fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x10629e000 - 0x10629efff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1062a7000 - 0x1062f9fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x106357000 - 0x106504f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x106528000 - 0x106698ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x1067a0000 - 0x1067c9ff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
0x1067db000 - 0x1067dfff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x1067e6000 - 0x1067f0fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x106800000 - 0x106807fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x106813000 - 0x10681aff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x106823000 - 0x106871fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x106888000 - 0x1068a2fff libdispatch.dylib (339.1.9) <46878A5B-4248-3057-962C-6D4A235EEF31> /usr/lib/system/libdispatch.dylib
0x1068c3000 - 0x1068c6ff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x1068cf000 - 0x1068cfff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x1068db000 - 0x1068e2ff7 liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
0x1068eb000 - 0x1068f0fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x1068fa000 - 0x1068fcff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x106902000 - 0x106903ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x106910000 - 0x106921ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x106932000 - 0x106933ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x106938000 - 0x1069c1ff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
0x1069ee000 - 0x1069f0ff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x1069fd000 - 0x106a05fff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x106a0c000 - 0x106a33ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x106a4d000 - 0x106a69ff7 libsystem_kernel.dylib (2422.1.72) <D14913DB-47F1-3591-8DAF-D4B4EF5F8818> /usr/lib/system/libsystem_kernel.dylib
0x106a8f000 - 0x106abefd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x106acf000 - 0x106aeaff7 libsystem_malloc.dylib (23.1.10) <FFE5C472-B23A-318A-85BF-77CDE61900D1> /usr/lib/system/libsystem_malloc.dylib
0x106afa000 - 0x106b21ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x106b42000 - 0x106b4bff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x106b5a000 - 0x106b60ff7 libsystem_platform.dylib (24.1.4) <331BA4A5-55CE-3B95-99EB-44E0C89D7FB8> /usr/lib/system/libsystem_platform.dylib
0x106b73000 - 0x106b7aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x106b8a000 - 0x106b8bff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x106b96000 - 0x106b9afff libsystem_stats.dylib (93.1.26) <B9E26A9E-FBBC-3938-B8B7-6CF7CA8C99AD> /usr/lib/system/libsystem_stats.dylib
0x106ba4000 - 0x106ba5fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x106bb2000 - 0x106bb7ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x106bbf000 - 0x106be3fff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x106c02000 - 0x106c44ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x106c60000 - 0x106c61ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x106c68000 - 0x106c79ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x106c80000 - 0x106c8bfff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x106c97000 - 0x106ca4ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x106cad000 - 0x106cb1fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x106cba000 - 0x106cbaffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x106cc0000 - 0x106ccdff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x106cd5000 - 0x106dbcff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x106df3000 - 0x106ed2fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x106f41000 - 0x106f42fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x106f49000 - 0x106f7effc com.apple.LDAPFramework (2.4.28 - 194.5) <7E31A674-C6AB-33BE-BD5E-F5E3C6E22894> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x106f94000 - 0x106fc8fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x106fe0000 - 0x106fe1fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x106fe8000 - 0x107003ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x107010000 - 0x1072fafff com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34-A9F5-381F-99FD-11E405768A9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x107379000 - 0x107408fff com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471-8732-3F95-A4A2-33864B92A181> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x107475000 - 0x1074ecfff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x107594000 - 0x107601fff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x10764c000 - 0x1076a7ffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x1076d7000 - 0x1077a0fff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x107819000 - 0x107842fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x107869000 - 0x10786efff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x10787b000 - 0x107882fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x10788d000 - 0x107898ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x1078aa000 - 0x10790eff3 com.apple.datadetectorscore (5.0 - 354.0) <9ACF24B8-3268-3134-A5BC-D72C9371A195> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x10794e000 - 0x107951fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x107958000 - 0x10796ffff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x107992000 - 0x10799cff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x1079a7000 - 0x1079cfffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff6e345000 - 0x7fff6e378817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 17391
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=36.9M resident=20.2M(55%) swapped_out_or_unallocated=16.7M(45%)
Writable regions: Total=28.2M written=1472K(5%) resident=2012K(7%) swapped_out=0K(0%) unallocated=26.2M(93%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 18.3M
MALLOC (admin) 16K
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 16K
__DATA 3340K
__LINKEDIT 10.1M
__TEXT 26.9M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 123.1M
And this is the result of EtreCheck:
Hardware Information:
MacBook Air (11-inch, Mid 2013)
MacBook Air - model: MacBookAir6,1
1 1.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 5000 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 20:7:23
Disk Information:
APPLE SSD SM0512F disk0 : (500,28 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 499,42 GB (438,39 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Apple Computer, Inc. Apple Cinema HD Display
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
[System] eppc.plist 3rd-Party support link
[System] org.samba.winbindd.plist 3rd-Party support link
Problem System Launch Agents:
[System] CoreMIDIServer.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.CS4ServiceManager.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Spotify
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Applications/Microsoft Office 2011/Office
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office-Setup-Assistent: Version: 14.2.0 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office-Erinnerungen: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Microsoft-Fehlerberichterstattung: Version: 2.2.8 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 465.12 GB Disk used: 56.83 GB
Destinations:
Backups [Network] (Last used)
Total size: 2
Total number of backups: (null)
Size of backup disk: Excellent
Backup size 2 > (Disk size 465.12 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
5% Spotify
4% Safari
4% WindowServer
2% EtreCheck
1% com.apple.WebKit.Networking
Top Processes by Memory:
213 MB Mail
205 MB WindowServer
197 MB Safari
188 MB Finder
188 MB Console
Virtual Memory Information:
83 MB Free RAM
3.44 GB Active RAM
3.42 GB Inactive RAM
956 MB Wired RAM
2.94 GB Page-ins
15 MB Page-outs
I guess that migration assistant moved something over that interferes with the new systems. Do you have any ideas what to do? My next step would be to reinstall the system from recovery. Any other suggestions?
Thanks!Solved. Threw away the only Imap-Account (Folder [email protected]) and it worked;
-
Hi,
I have this issue: preview often crashes. Please, help me. What can I do?
This is the console summary. Thanks!
Process: Preview [259]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 5.0.3 (504.1)
Build Info: Preview-5040100~2
Code Type: X86-64 (Native)
Parent Process: launchd [98]
Date/Time: 2011-07-11 18:23:28.256 +0200
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: window
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff86706f0c objc_msgSend + 40
1 com.apple.imageKit 0x00007fff82254cdf -[IKCameraDeviceViewHandler updateItemDisplay:] + 242
2 com.apple.Foundation 0x00007fff838fc54f __NSThreadPerformPerform + 219
3 com.apple.CoreFoundation 0x00007fff84a72401 __CFRunLoopDoSources0 + 1361
4 com.apple.CoreFoundation 0x00007fff84a705f9 __CFRunLoopRun + 873
5 com.apple.CoreFoundation 0x00007fff84a6fdbf CFRunLoopRunSpecific + 575
6 com.apple.HIToolbox 0x00007fff85ba87ee RunCurrentEventLoopInMode + 333
7 com.apple.HIToolbox 0x00007fff85ba85f3 ReceiveNextEventCommon + 310
8 com.apple.HIToolbox 0x00007fff85ba84ac BlockUntilNextEventMatchingListInMode + 59
9 com.apple.AppKit 0x00007fff88b8aeb2 _DPSNextEvent + 708
10 com.apple.AppKit 0x00007fff88b8a801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
11 com.apple.AppKit 0x00007fff88b5068f -[NSApplication run] + 395
12 com.apple.AppKit 0x00007fff88b493b0 NSApplicationMain + 364
13 com.apple.Preview 0x0000000100001454 start + 52
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8742bc0a kevent + 10
1 libSystem.B.dylib 0x00007fff8742dadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff8742d7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8742d2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8742cc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8742caa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff8742ca2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8742ce3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8742caa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff8742ca2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8742ce3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8742caa5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff8742ca98 start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000030 rbx: 0x00000001018dec90 rcx: 0x0000000000000006 rdx: 0x00000001018e49b0
rdi: 0x0000000115c428b0 rsi: 0x00007fff892810c0 rbp: 0x00007fff5fbfe8d0 rsp: 0x00007fff5fbfe8a8
r8: 0x0000000000000006 r9: 0x0000000000000000 r10: 0x00007fff838dae52 r11: 0x0000000000000000
r12: 0x0000000100369cd0 r13: 0x0000000000000000 r14: 0x00000001012eac00 r15: 0x0000000101800110
rip: 0x00007fff86706f0c rfl: 0x0000000000010202 cr2: 0x0000000000000010
Binary Images:
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0x115b65000 - 0x115b8bfff GLRendererFloat ??? (???) <490221DD-53D9-178E-3F31-3A4974D34DCD> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x115d00000 - 0x115e93fe7 GLEngine ??? (???) <53A8A7E8-4846-D236-F3D9-DA3F2AF686D8> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x115ec4000 - 0x1162e7fef libclh.dylib 3.1.1 C (3.1.1) <432F5475-F934-92A0-FB49-78F03DA82176> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x200000000 - 0x200787fe7 com.apple.GeForceGLDriver 1.6.36 (6.3.6) <4F23289A-D45A-0630-8D7F-4C35A4D2AA00> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff80036ff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff80037000 - 0x7fff80046fff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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0x7fff8047c000 - 0x7fff8051cfff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x7fff80523000 - 0x7fff8052dfff com.apple.DisplayServicesFW 2.3.3 (289) <97F62F36-964A-3E17-2A26-A0EEF63F4BDE> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8068f000 - 0x7fff80799ff7 com.apple.MeshKitIO 1.1 (49.2) <D7227401-9DC9-C2CB-C83B-C2B10C61D4E4> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x7fff8079a000 - 0x7fff8079aff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8079b000 - 0x7fff80bdefef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <57D38705-6F21-2A82-F3F6-03CFFF214775> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff80c65000 - 0x7fff80c67fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff80cf7000 - 0x7fff80d0dfe7 com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff80d1c000 - 0x7fff80d1cff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff80d1d000 - 0x7fff80dadfff com.apple.SearchKit 1.3.0 (1.3.0) <45BA1053-9196-3C2F-2421-AFF5E09627CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff80dae000 - 0x7fff80ec8fef libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff80ec9000 - 0x7fff81266fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff81283000 - 0x7fff81289fff libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <D2F8C7E3-CBA1-2E66-1376-04AA839DABBB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff8128a000 - 0x7fff8134bfef com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8134c000 - 0x7fff8134efff libRadiance.dylib ??? (???) <76C1B129-6F25-E43C-1498-B1B88B37163B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8134f000 - 0x7fff81434fef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff81435000 - 0x7fff81472ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
0x7fff814c3000 - 0x7fff8150aff7 com.apple.coreui 2 (114) <31118426-355F-206A-65AB-CCA2D2D3EBD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8150b000 - 0x7fff8153cfff libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8153d000 - 0x7fff81564ff7 libJPEG.dylib ??? (???) <B9AA5816-8CCB-AFCB-61FD-3820C6E8219D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff81565000 - 0x7fff81566ff7 com.apple.TrustEvaluationAgent 1.1 (1) <A91CE5B9-3C63-5F8C-5052-95CCAB866F72> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff81567000 - 0x7fff815b0fef libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff815b1000 - 0x7fff81600ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff8168f000 - 0x7fff81694fff libGIF.dylib ??? (???) <95443F88-7D4C-1DEE-A323-A70F7A1B4B0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8174d000 - 0x7fff817a2ff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff81801000 - 0x7fff818b6fe7 com.apple.ink.framework 1.3.3 (107) <A68339AA-909D-E46C-35C0-72808EE3D043> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff818b7000 - 0x7fff818f2fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff818f3000 - 0x7fff81975fff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff81976000 - 0x7fff8197bfff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8197c000 - 0x7fff8198aff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
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0x7fff83c90000 - 0x7fff840d7fef com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff840d8000 - 0x7fff845deff7 com.apple.VideoToolbox 0.484.52 (484.52) <FA1B8197-8F5F-73CB-A9A1-49E0FB49CF51> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff846ea000 - 0x7fff84769fe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff847b5000 - 0x7fff847b5ff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff847b6000 - 0x7fff84805fef libTIFF.dylib ??? (???) <5DE9F066-9B64-CBE4-976A-CC7B8DD3C31A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff84806000 - 0x7fff8481bff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8481c000 - 0x7fff84951fff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <E5D7DBDB-6DDF-E6F9-C71C-86F4520EE5A3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff84952000 - 0x7fff8495dfff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff84a24000 - 0x7fff84b9bfe7 com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff84bc0000 - 0x7fff84bd1ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff84bd2000 - 0x7fff84c93fff libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff85910000 - 0x7fff85b79fff com.apple.QuartzComposer 4.2 ({156.30}) <C05B97F7-F543-C329-873D-097177226D79> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff85b7a000 - 0x7fff85e78fff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff85e81000 - 0x7fff85ec2fef com.apple.CoreMedia 0.484.52 (484.52) <3F868AF8-1089-10C3-DCEB-565690FD9742> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff85ec3000 - 0x7fff85f00ff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff85f01000 - 0x7fff85f3bfff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <7982734A-B66B-44AA-DEEC-364D2C10009B> /usr/lib/libcups.2.dylib
0x7fff85f3c000 - 0x7fff85f6bfff com.apple.quartzfilters 1.6.0 (1.6.0) <52D41730-D485-A7AE-4937-FE37FC732F65> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff85f6c000 - 0x7fff861aefe7 com.apple.AddressBook.framework 5.0.4 (883) <3C634319-4B5B-592B-2D3A-A16336F93AA0> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff861af000 - 0x7fff861fbfff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff86540000 - 0x7fff8658aff7 com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff865c3000 - 0x7fff86701fff com.apple.CoreData 102.1 (251) <96C5E9A6-C28C-E9CC-A0DB-27801A22A49F> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff86702000 - 0x7fff867b8ff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff867b9000 - 0x7fff86825fe7 com.apple.CorePDF 1.4 (1.4) <06AE6D85-64C7-F9CC-D001-BD8BAE31B6D2> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff86826000 - 0x7fff87030fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <2F26CDC7-DAE9-9ABE-6806-93BBBDA20DA0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff87031000 - 0x7fff87078fff com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff870c9000 - 0x7fff870c9ff7 com.apple.ApplicationServices 38 (38) <0E2FC75E-2BE2-D04D-CA78-76E38A89DD30> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff870ca000 - 0x7fff87113ff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8716e000 - 0x7fff871d6fff com.apple.MeshKitRuntime 1.1 (49.2) <A490FE03-313D-1317-A9B8-25EF75CB1A81> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x7fff871d7000 - 0x7fff871ddff7 com.apple.DiskArbitration 2.3 (2.3) <AAB5CC56-334A-3C60-3C27-54E8F34D754E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff871de000 - 0x7fff872f5fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff87302000 - 0x7fff87345ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff87412000 - 0x7fff875d3fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff875d4000 - 0x7fff875daff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff875db000 - 0x7fff875f2fff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff875f3000 - 0x7fff8763bff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff87689000 - 0x7fff876b9fef com.apple.shortcut 1.1 (1.1) <0A20F092-6161-4EA7-D8E6-859B5C350DE7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff876ba000 - 0x7fff876d5ff7 com.apple.openscripting 1.3.1 (???) <DC329CD4-1159-A40A-A769-70CAA70F601A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff876d6000 - 0x7fff876effff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff876f0000 - 0x7fff876f1ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff876f2000 - 0x7fff877a2fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff877a3000 - 0x7fff877a3ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff877a4000 - 0x7fff87ea0ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff87ff2000 - 0x7fff8807efef SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8807f000 - 0x7fff88093ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <574C1BE0-5E5E-CCAF-06F8-92A69CB2892D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff88293000 - 0x7fff88483fef com.apple.JavaScriptCore 6533.20 (6533.20.20) <0AA8B101-C02C-0858-84BC-4E4D397E0231> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8858f000 - 0x7fff88593ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff88594000 - 0x7fff885a3fef com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff885a4000 - 0x7fff885a5fff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <EC039008-5367-090D-51FD-EA4D2623671A> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff885a6000 - 0x7fff88640fe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff88641000 - 0x7fff88715fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff88716000 - 0x7fff88716ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff88717000 - 0x7fff88795ff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff88796000 - 0x7fff8879dfff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8879e000 - 0x7fff887b4fef libbsm.0.dylib ??? (???) <0321D32C-9FE1-3919-E03E-2530A0C1191B> /usr/lib/libbsm.0.dylib
0x7fff887b5000 - 0x7fff88815fe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff88917000 - 0x7fff8891dff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8891e000 - 0x7fff88921ff7 libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff88922000 - 0x7fff88963fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff88964000 - 0x7fff88a21fff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff88a22000 - 0x7fff88a25fff com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff88a26000 - 0x7fff88a71fef com.apple.ImageCaptureCore 1.1 (1.1) <F23CA537-4F18-76FC-8D9C-ED6E645186FC> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff88a72000 - 0x7fff88ae3ff7 com.apple.AppleVAFramework 4.10.26 (4.10.26) <28C1B366-DF2B-111B-1863-0713B105D930> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff88ae4000 - 0x7fff88ae7ff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff88ae8000 - 0x7fff88b05ff7 libPng.dylib ??? (???) <4815A8F2-24A0-E783-8A5A-7B4959F562D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff88b06000 - 0x7fff88b2bff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff88b45000 - 0x7fff88b46fff liblangid.dylib ??? (???) <D0666597-B331-C43C-67BB-F2E754079A7A> /usr/lib/liblangid.dylib
0x7fff88b47000 - 0x7fff89541ff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff89542000 - 0x7fff89554fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
0x7fff89555000 - 0x7fff89578fff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff89579000 - 0x7fff895feff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff895ff000 - 0x7fff89888ff7 com.apple.security 6.1.2 (55002) <4419AFFC-DAE7-873E-6A7D-5C9A5A4497A6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylibI drag Preview.app from another mac to mine and now it's all right.
-
Preview (&others) crash on printing pdfs
Hi All,
Preview (& Skim) crash on me when printing pdfs after upgrading to Leopard 10.5.2. HTML directly from Firefox prints fine though. Spent 2 days trying to fix it with no luck. Would be very grateful for any advice.
The error appears to be
Mar 25 13:14:35 Macintosh Preview[329]: PPD parse error, expecting '*'
My primary thought (based on previous reports here and elsewhere) is that it had something to do with the HP-driver (HP9500 over CUPS), altough it is funny that HTML prints no problem.
Tried with no success:
- New Archive and Install
- Deleted old .plists related to Printing
- Deleted old ~/Library/Printers
- Deleted complete old /Library/Printers/hp/ directory
- Installed new HP Drivers from Optional Installs on the Leopard Install DVD
- Installed new Driver directly from www.hp.com
- Moved /Library/Printers/PPDs to desktop and back.
Many thanks in advance,
Cheers,
Koenraad.
Full Problem Report/Error log
Process: Preview [329]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 4.1 (469.2.1)
Build Info: Preview-4690201~3
Code Type: X86 (Native)
Parent Process: launchd [84]
Date/Time: 2008-03-25 13:14:37.283 +0100
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ...ple.print.PrintingCocoaPDEs 0x0f86ef7b 0xf86b000 + 16251
1 ...int.framework.Print.Private 0x0f81edee 0xf81d000 + 7662
2 ...int.framework.Print.Private 0x0f825049 0xf81d000 + 32841
3 ...int.framework.Print.Private 0x0f839a79 AskUserForFile + 56649
4 com.apple.AppKit 0x954ace56 -[NSApplication sendAction:to:from:] + 112
5 com.apple.AppKit 0x954acd94 -[NSControl sendAction:to:] + 108
6 com.apple.AppKit 0x954acc1a -[NSCell _sendActionFrom:] + 169
7 com.apple.AppKit 0x954ac273 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1827
8 com.apple.AppKit 0x954abac6 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 541
9 com.apple.AppKit 0x954ab380 -[NSControl mouseDown:] + 888
10 com.apple.AppKit 0x954a9ac3 -[NSWindow sendEvent:] + 5381
11 ...int.framework.Print.Private 0x0f83e9e0 CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 272
12 com.apple.AppKit 0x95476714 -[NSApplication sendEvent:] + 2780
13 com.apple.Preview 0x000070c5 -[PVApplication sendEvent:] + 359
14 com.apple.AppKit 0x953d40f9 -[NSApplication run] + 847
15 com.apple.AppKit 0x953a130a NSApplicationMain + 574
16 com.apple.Preview 0x000025a2 start + 54
Thread 1:
0 libSystem.B.dylib 0x9522bbce _semwaitsignal + 10
1 libSystem.B.dylib 0x952568cd pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x964ac432 glvmDoWork + 162
3 libSystem.B.dylib 0x95255c55 pthreadstart + 321
4 libSystem.B.dylib 0x95255b12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9522bbce _semwaitsignal + 10
1 libSystem.B.dylib 0x952568cd pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x92d4c121 fefragmentthread + 54
3 libSystem.B.dylib 0x95255c55 pthreadstart + 321
4 libSystem.B.dylib 0x95255b12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9522bbce _semwaitsignal + 10
1 libSystem.B.dylib 0x9522b996 usleep$UNIX2003 + 61
2 com.apple.AppKit 0x95441cf9 -[NSUIHeartBeat _heartBeatThread:] + 2042
3 com.apple.Foundation 0x9206b5ad -[NSThread main] + 45
4 com.apple.Foundation 0x9206b154 _NSThread__main_ + 308
5 libSystem.B.dylib 0x95255c55 pthreadstart + 321
6 libSystem.B.dylib 0x95255b12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0f86eb67 ecx: 0xa06771a0 edx: 0x0ce96f01
edi: 0x0ceb9e40 esi: 0x0ce96e00 ebp: 0xbffff0c8 esp: 0xbffff060
ss: 0x0000001f efl: 0x00010202 eip: 0x0f86ef7b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xb1feb com.apple.Preview 4.1 (469.2.1) <ca88e623584e91d6f5c9419f97918f8b> /Applications/Preview.app/Contents/MacOS/Preview
0x211000 - 0x2fffef com.apple.RawCamera.bundle 2.0.3 (2.0.3) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0xc1b0000 - 0xc1ccff7 GLRendererFloat ??? (???) <bfd00750994cffe4d8da2f893484358b> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0xc76c000 - 0xc771fff libFontStreams.A.dylib ??? (???) <9c67b56cb4bdd358622a4bb0aa51e119> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libFontStreams.A.dylib
0xc88b000 - 0xca0dfef GLEngine ??? (???) <ae45a092ada96b84359d556dea35d505> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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0x96a35000 - 0x96abefe3 com.apple.DesktopServices 1.4.5 (1.4.5) <8b264cd6abbbd750928c637e1247269d> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x96abf000 - 0x96dc7fff com.apple.HIToolbox 1.5.2 (???) <7449d6f2da33ded6936243a92e307459> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96dff000 - 0x96f37ff7 libicucore.A.dylib ??? (???) <afcea652ff2ec36885b2c81c57d06d4c> /usr/lib/libicucore.A.dylib
0x96f38000 - 0x96f43fe7 libCSync.A.dylib ??? (???) <df82fc093e498a9eb5490761cb292218> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x96f44000 - 0x96f9eff7 com.apple.CoreText 2.0.1 (???) <07494945ad1e3f5395599f42748457cc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96f9f000 - 0x96fbaffb libPng.dylib ??? (???) <b6abcac36ec7654ff3e1cfa786b0117b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96fbb000 - 0x97035ff8 com.apple.print.framework.PrintCore 5.5.2 (245.1) <3c9de512e95fbd838694ee5008d56a28> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x97036000 - 0x97046ffc com.apple.LangAnalysis 1.6.4 (1.6.4) <cbeb17ab39f28351fe2ab5b82bf465bc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97047000 - 0x9704eff7 libCGATS.A.dylib ??? (???) <9b29a5500efe01cc3adea67bbc42568e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9704f000 - 0x97065fe7 com.apple.CoreVideo 1.5.0 (1.5.0) <7e010557527a0e6d49147c297d16850a> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97066000 - 0x97067ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHi John,
Many thanks for your reply.
The model printer we are using is HP9500hdn via CUPS. The standard driver Leopard finds when adding the printer is HP8150, but I have tried with both (from the Optional Installs folder)
The PPD error is what shows up in the system.log. The crash report from SKIM is pretty much the same. Unfortunately I cannot give it to you, because on recommendation of a colleague I tried again an Archive and Install without migrating users. It still fails, but only from the second attempt onward (I noticed this before: re'setting' in some way --- at this moment I do not know the precise steps ---- allows a single print but after that it fails). The system.log
file is different for the very first crash and every subsequent one.
The crash reports are very similar though. I'll email them to you directly.
All pdfs fail to print. e.g. the 'About Stacks.pdf' in your Documents folder.
I am not sure what you mean by using generic PPD while adding the printer. We have a networked system, which we connect to by activating CUPS via the standard Leopard Printer Fix (adding 'BrowseProtocols all' to /etc/cups/cupsd.conf and restarting cupsd. Then we 'Add the printer' after clicking Print. I did try it with the PPDs folder moved to Desktop and it still fails.
I also tried as a different user and the same problem stays. I do not think it is the printer though. I also tried printing a .jpg file directly through Firefox (no problem, also no problem with .html) and through Preview (standard crash). So it looks it is the print interface that Preview calls, and this must be the same one SKIM calls, and indeed when checking Safari (when used as a viewer for .jpg and .pdf and .html) it also crashes. But Firefox does not crash, and printing a Test Page from the Print Queue also works...
I greatly appreciate your help. Two colleagues here are suffering from the same.
Please let me know if you need more information.
Many thanks,
Koenraad.
Relevant part of the system.log file (what does the first statement mean?)
Mar 26 16:24:20 koenraad-schalms-imac kernel[0]: Preview[369] Unable to clear quarantine `Black and white duplex a4.app': 93
Mar 26 16:25:31 koenraad-schalms-imac com.apple.quicklook[406]: failed to find start of cross-reference table.
Mar 26 16:25:31 koenraad-schalms-imac com.apple.quicklook[406]: missing or invalid cross-reference trailer.
Mar 26 16:26:11 koenraad-schalms-imac ReportCrash[408]: Formulating crash report for process Preview[369]
Mar 26 16:26:12 koenraad-schalms-imac ReportCrash[408]: Saved crashreport to /Users/kschalm/Library/Logs/CrashReporter/Preview2008-03-26-162606koenraad-schalms-imac.crash using uid: 501 gid: 20, euid: 501 egid: 20
Mar 26 16:26:11 koenraad-schalms-imac com.apple.launchd[91] ([0x0-0x25025].com.apple.Preview[369]): Exited abnormally: Bus error
Mar 26 16:27:31 koenraad-schalms-imac com.apple.quicklook[415]: failed to find start of cross-reference table.
Mar 26 16:27:31 koenraad-schalms-imac com.apple.quicklook[415]: missing or invalid cross-reference trailer.
Mar 26 16:27:38 koenraad-schalms-imac Preview[417]: PPD parse error, expecting '*'
Mar 26 16:27:42 koenraad-schalms-imac ReportCrash[418]: Formulating crash report for process Preview[417]
Mar 26 16:27:43 koenraad-schalms-imac ReportCrash[418]: Saved crashreport to /Users/kschalm/Library/Logs/CrashReporter/Preview2008-03-26-162741koenraad-schalms-imac.crash using uid: 501 gid: 20, euid: 501 egid: 20
Mar 26 16:27:43 koenraad-schalms-imac com.apple.launchd[91] ([0x0-0x2d02d].com.apple.Preview[417]): Exited abnormally: Bus error -
Digital booklet from iTunes causing Preview to crash
I was conflicted about whether to put this question in the iTunes for Mac or the Mountain Lion community, but, as you can see, I've settled on Mountain Lion because I believe iTunes is not causing the problem.
I downloaded "Electric Ladyland" from iTunes the other day and received a digital booklet with the album. When I double-clicked the booklet in iTunes, Preview would open up (as it does with any of the other digital booklets I have stored in iTunes) and display the first or the second page of the PDF. After swiping either left or right to view the previous or the next page, though, Preview would completely shut down, necesitating a force quit every time.
Most concerning to me is the fact that every time I tried opening this PDF in Preview my whole Mac would slow down significantly and, according to iStat Menus and the Activity Monitor, my memory and CPU usage would spike. Prior to clicking the booklet, my Mac would normally be using less than 2 of its 4 GB of memory and the CPU would be almost completely idle, with no individual program using up more than 30% of its processing power at any point in time. While this particular PDF was open in Preview my memory usage would jump to the full 4 GB and Activity Monitor was reporting that Preview was using almost "200%" of my CPU.
Interestingly enough, I can open this PDF with Adobe Reader and am able to view every page just fine. None of my other digital booklets or other PDFs outside of iTunes cause Preview to crash like this, so I think it must be an issue between this specific file and Preview.
I tried deleting and re-downloading the file (I had to contact iTunes support so they could re-upload the booklet to my account) and that did nothing; the booklet still caused the same problems. The support staff member I was emailing back and forth with had no suggestions for me. She forwarded me to an AppleCare advisor who also had no idea what the problem might be. (He actually forwarded me back to iTunes support!)
Anyone else experienced this?Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Copy the PDF you're having problems with to the Public folder in your home folder.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. You'll need to navigate in the Finder to the Users folder, then to the home folder of your regular login account, and then to the Public folder, where you'll find the file you copied. Try to open it in Preview. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. You can also delete the copy of the PDF.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Ever since I got my new macbook air, which is OS X Yosemite, the preview program hasn't worked well. It constantly is crashing, in particular when I am scrolling through a doc quickly. I leave comments in the little dialogue box that pops up after it crashes, which have lovely feedback to Apple, but not sure if they even care.
Oh and also, trying to insert a text box and add notes is HIGHLY aggravating, as it automatically goes to the middle of the page. I miss the old Preview ...
Just wondering if anyone else has been experiencing this issue and if there are any solutions out there - Thanks!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Preview keeps crashing when printing
Hi,
for some reason my preview keeps crashing when i try to print from it. I usually have to let it crash once, then reopen what i was trying to print and it will work. Please help!
Process: Preview [305]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 5.5.3 (719.31)
Build Info: Preview-719031000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [166]
PlugIn Path: /Library/Printers/KONICAMINOLTA/C650/PDEs/pde.framework/Versions/A/pde
PlugIn Identifier: jp.konicaminolta.fw.C650.Core
PlugIn Version: 3.7.3 (3.7.3)
Date/Time: 2013-07-24 08:49:04.286 -0700
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Sleep/Wake UUID: CD7F9FA4-F610-4AC9-B5DF-D57AFCFCEA33
Interval Since Last Report: 156678 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 1083427 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 75E7835C-B705-4EAA-A164-82C1B3CAF633
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010acc5000-000000010aeab000 [ 1944K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview
Application Specific Information:
objc[305]: garbage collection is OFF
Performing @selector(printAllContainers:) from sender NSMenuItem 0x7fef1a82c3a0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.print.framework.PrintCore 0x00007fff9298bd5f OpaquePMPrintSession::PJCValidPrintSessionKey(OpaquePMPrintSession*) + 31
1 com.apple.print.framework.PrintCore 0x00007fff929a0a47 PMSessionGetDataFromSession + 30
2 jp.konicaminolta.fw.C650.Core 0x0000000113848aeb GetPPDReference + 49
3 jp.konicaminolta.fw.C650.Core 0x0000000113846cc4 UpdateSupportPageSize + 101
4 jp.konicaminolta.fw.C650.Core 0x00000001138417b5 -[KMPluginA23A66B9_510C_4D85_8184_85C81FF8D3A5 updateDestinationSheet:] + 28
5 com.apple.Foundation 0x00007fff943e8d0e __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
6 com.apple.CoreFoundation 0x00007fff8ae167ba _CFXNotificationPost + 2634
7 com.apple.Foundation 0x00007fff943d4fc3 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
8 com.apple.print.framework.Print.Private 0x0000000111080d55 0x11106b000 + 89429
9 com.apple.print.framework.Print.Private 0x00000001110820f1 0x11106b000 + 94449
10 com.apple.print.framework.Print.Private 0x0000000111076625 0x11106b000 + 46629
11 com.apple.print.PrintingCocoaPDEs 0x0000000113be8717 0x113be1000 + 30487
12 com.apple.print.PrintingCocoaPDEs 0x0000000113beac71 0x113be1000 + 40049
13 com.apple.print.PrintingCocoaPDEs 0x0000000113be627f 0x113be1000 + 21119
14 com.apple.print.framework.Print.Private 0x000000011106cca9 0x11106b000 + 7337
15 com.apple.print.framework.Print.Private 0x0000000111071ee4 0x11106b000 + 28388
16 com.apple.print.framework.Print.Private 0x00000001110730cd 0x11106b000 + 32973
17 com.apple.print.framework.Print.Private 0x0000000111075c69 0x11106b000 + 44137
18 com.apple.print.framework.Print.Private 0x0000000111089abb 0x11106b000 + 125627
19 com.apple.print.framework.Print.Private 0x000000011108a268 0x11106b000 + 127592
20 com.apple.AppKit 0x00007fff937eaf73 -[NSWindowController _windowDidLoad] + 566
21 com.apple.AppKit 0x00007fff937e2635 -[NSWindowController window] + 109
22 com.apple.AppKit 0x00007fff93afa3a5 -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 606
23 com.apple.AppKit 0x00007fff93af6d45 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 477
24 com.apple.CoreFoundation 0x00007fff8ae5d70d -[NSObject performSelector:withObject:] + 61
25 com.apple.AppKit 0x00007fff936f18ca -[NSApplication sendAction:to:from:] + 139
26 com.apple.AppKit 0x00007fff937de7ff -[NSMenuItem _corePerformAction] + 399
27 com.apple.AppKit 0x00007fff937de536 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 125
28 com.apple.AppKit 0x00007fff9375c0d4 -[NSMenu performKeyEquivalent:] + 281
29 com.apple.AppKit 0x00007fff9375ad25 -[NSApplication _handleKeyEquivalent:] + 526
30 com.apple.AppKit 0x00007fff93653e86 -[NSApplication sendEvent:] + 4282
31 com.apple.Preview 0x000000010acc836c 0x10acc5000 + 13164
32 com.apple.AppKit 0x00007fff935eaa0e -[NSApplication run] + 555
33 com.apple.AppKit 0x00007fff93866eac NSApplicationMain + 867
34 com.apple.Preview 0x000000010acc6e14 0x10acc5000 + 7700
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c1047e6 kevent + 10
1 libdispatch.dylib 0x00007fff935da786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff935d9316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c104192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d177594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d178b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c104192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d177594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d178b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c104192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d177594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d178b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x40099374bc6a7f00 rbx: 0x00007fef1aaa7e00 rcx: 0x00000000000f659d rdx: 0x00007fff6a8c2ae8
rdi: 0x00007fef1aaa7e00 rsi: 0x00000001138be960 rbp: 0x00007fff6a8c2aa0 rsp: 0x00007fff6a8c2a90
r8: 0x00007fef1aa0c0e0 r9: 0x00007fef1aa0c0e0 r10: 0x0000000000000081 r11: 0x0000000113841799
r12: 0x00007fff6a8c2b60 r13: 0x000000000010290a r14: 0x00007fef1aaa7e01 r15: 0x00007fff6a8c2ae8
rip: 0x00007fff9298bd5f rfl: 0x0000000000010202 cr2: 0x00007fef1b20b000
Logical CPU: 2
Binary Images:
0x10acc5000 - 0x10aeaafe7 com.apple.Preview (5.5.3 - 719.31) <E14FBEB4-4483-3369-B874-C105C32EFC8A> /Applications/Preview.app/Contents/MacOS/Preview
0x10af38000 - 0x10af57ff7 com.apple.MediaUI (1.0 - 1) <13D30942-8B4A-3B96-B8F0-3AD1AC9A5E9B> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x10b207000 - 0x10b227fff +jp.konicaminolta.print.pde.C650.Stamp (3.7.3 - 3.7.3) <AA96ECFE-104E-726A-029B-C5342069EA8A> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Stamp.plugin/Contents/MacOS/KONICA MINOLTA C650 Stamp
0x10b277000 - 0x10b277ff3 +cl_kernels (??? - ???) <53182298-5F3D-438E-B260-9ABF30F17CA0> cl_kernels
0x10d034000 - 0x10d035ff3 +cl_kernels (??? - ???) <A8F8D3B3-B6D0-4520-9FEE-459479DA788B> cl_kernels
0x10d651000 - 0x10d654fff +jp.konicaminolta.print.pde.C650.Cover (3.7.3 - 3.7.3) <BD23539C-118C-6663-6655-DE0CBE106B8E> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Cover.plugin/Contents/MacOS/KONICA MINOLTA C650 Cover
0x10e866000 - 0x10ea1efff GLEngine (??? - ???) <59179FEC-D0E2-38B3-BD49-765506A645AC> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x10ea55000 - 0x10ebaffff libGLProgrammability.dylib (??? - ???) <90390984-70BC-365C-AB3E-16C35C4240CB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x10ebe1000 - 0x10eea2fe7 com.apple.ATIRadeonX3000GLDriver (7.32.12 - 7.3.2) <FF44B1BD-D515-348E-A405-F0F834C83D00> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRade onX3000GLDriver
0x10eef1000 - 0x10eefffff libGPUSupport.dylib (??? - ???) <9FF8DDA2-7CB1-3888-8AAE-227C7691CB98> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x10ef06000 - 0x10ef34ff7 GLRendererFloat (??? - ???) <06CA5D0B-BC5F-3CC7-836D-A02F7DB92BE8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x10ef3d000 - 0x10ef47fef libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x10ef4d000 - 0x10ef50ff7 libCoreFSCache.dylib (??? - ???) <0D155750-7910-32C5-8327-924FC1089442> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x10f781000 - 0x10f796fef +jp.konicaminolta.print.pde.C650.Finishing (3.7.3 - 3.7.3) <74636BF3-3C37-7CF6-0DF9-3990C8238DBD> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Finishing.plugin/Contents/MacOS/KONICA MINOLTA C650 Finishing
0x10f7b0000 - 0x10f7beff7 +jp.konicaminolta.print.pde.C650.Tray (3.7.3 - 3.7.3) <2FA8D566-B7B4-CBC0-3332-11E7264125FC> /Library/Printers/KONICAMINOLTA/C650/PDEs/KONICA MINOLTA C650 Tray.plugin/Contents/MacOS/KONICA MINOLTA C650 Tray
0x10f993000 - 0x10fb47ff7 libCMaps.A.dylib (600.0.0 - compatibility 64.0.0) <31ADECC6-ADF3-36C5-A0CB-A8133151B8DB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCMaps.A.dylib
0x1106ec000 - 0x1106ecff1 +cl_kernels (??? - ???) <3E90B9BB-36FC-4222-988E-663B54BF0476> cl_kernels
0x1106ee000 - 0x11078dff7 unorm8_bgra.dylib (2.0.19 - compatibility 1.0.0) <47DA7D73-C52D-322F-A08F-4DB320A65373> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
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0x7fff947a2000 - 0x7fff947e2ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
0x7fff947e3000 - 0x7fff94896ff7 com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff94897000 - 0x7fff948b6fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff948b7000 - 0x7fff94927fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff94928000 - 0x7fff94928fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff9492e000 - 0x7fff94934fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff94935000 - 0x7fff94988fff com.apple.AppleVAFramework (5.0.16 - 5.0.16) <6F9A4BCE-8B99-3144-BCF7-B4299B27F6E9> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff94989000 - 0x7fff949befff com.apple.securityinterface (5.0 - 55022.6) <4D6DAF8F-7873-3992-A6D6-478C7664FA39> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff949c1000 - 0x7fff949d6fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff949d7000 - 0x7fff949e4fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff949e5000 - 0x7fff94e18ff7 com.apple.VideoToolbox (1.0 - 705.94) <72AD524C-0616-3C69-BA1F-8D444F97F5A2> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff94e19000 - 0x7fff94f20fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff94f21000 - 0x7fff94f24fff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff94f25000 - 0x7fff94f39ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff94f3a000 - 0x7fff94f44ff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff94f45000 - 0x7fff94f4cfff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff94f4d000 - 0x7fff94f8ffff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff95023000 - 0x7fff95074ff7 com.apple.CoreMediaIO (216.0 - 3199.8) <4D3FE512-E943-34E3-A7A5-2EC2E3854E28> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff95075000 - 0x7fff95172ff7 com.apple.avfoundation (2.0 - 180.50) <A2EAE4E6-4DBA-3AAB-A387-7E72B93B6DA9> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff9531c000 - 0x7fff9536eff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff9536f000 - 0x7fff9537dfff com.apple.HelpData (2.1.2 - 72.2) <363E36C5-F7C0-34A6-83D3-97C8FB6511F0> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff9537e000 - 0x7fff95398fff com.apple.CoreMediaAuthoring (2.0 - 891) <C7A92C52-AD9F-3CF1-86D5-C0714118935C> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff95399000 - 0x7fff953d4fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff95414000 - 0x7fff95470ff7 com.apple.HIServices (1.21 - ???) <B012EE97-D1CD-3F4B-812D-9AC7E6852FE6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff95471000 - 0x7fff9569bfe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff95711000 - 0x7fff957abff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff957ac000 - 0x7fff95b56fe7 com.apple.MediaToolbox (1.0 - 705.94) <0719E69C-3275-3BD9-AD04-27DBADEB6E03> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 17
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 659
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=204.6M resident=200.2M(98%) swapped_out_or_unallocated=4472K(2%)
Writable regions: Total=154.4M written=27.3M(18%) resident=82.9M(54%) swapped_out=0K(0%) unallocated=71.6M(46%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 3816K
CG image 816K
CG raster data 844K
CG shared images 4432K
CoreAnimation 260K
CoreGraphics 16K
CoreImage 8K
CoreServices 2280K
IOKit 332K
MALLOC 119.7M
MALLOC guard page 80K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 44K
OpenCL 52K
OpenGL GLSL 1024K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 17.0M
__CI_BITMAP 80K
__DATA 18.8M
__IMAGE 528K
__LINKEDIT 50.6M
__TEXT 154.0M
__UNICODE 544K
mapped file 46.8M
shared memory 1408K
=========== =======
TOTAL 489.2M
Model: iMac12,1, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: FreeAgentDesktop, 0x0bc2 (Seagate LLC), 0x3000, 0xfa130000 / 6
USB Device: Graphics Tablet, 0x172f, 0x0037, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
My preview keeps crashing and this is the message that it tells me. What does it mean?
Process: Preview [9244]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 7.0 (826.4)
Build Info: Preview-826004000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [142]
Responsible: Preview [9244]
User ID: 501
Date/Time: 2014-07-22 16:30:24.841 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: FE391FE3-CC6B-5FD4-CAA8-D3FA17BEDAF6
Sleep/Wake UUID: 1DDB28FF-5292-4C9E-909C-0392EC1D9338
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSOutlineView', reason: 'NSOutlineView error removing child indexes <NSIndexSet: 0x60800102c720>[number of indexes: 1 (in 1 ranges), indexes: (4)] in parent 0x0 (which has 3 children).'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff9840e25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98d59e75 objc_exception_throw + 43
2 AppKit 0x00007fff8c8e2738 -[NSOutlineView _validateParentRowEntry:reason:indexes:] + 0
3 AppKit 0x00007fff8c8e2bb1 -[NSOutlineView _removeItemsAtIndexes:inParentRowEntry:withAnimation:] + 97
4 AppKit 0x00007fff8c8e4752 -[NSOutlineView removeItemsAtIndexes:inParent:withAnimation:] + 249
5 Preview 0x000000010b8d57de Preview + 600030
6 Preview 0x000000010b8d5532 Preview + 599346
7 libdispatch.dylib 0x00007fff8e00b28d _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8e013b66 _dispatch_barrier_sync_f_slow_invoke + 46
9 libdispatch.dylib 0x00007fff8e00b28d _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8e012ef0 _dispatch_main_queue_callback_4CF + 333
11 CoreFoundation 0x00007fff983754f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 CoreFoundation 0x00007fff98330714 __CFRunLoopRun + 1636
13 CoreFoundation 0x00007fff9832fe75 CFRunLoopRunSpecific + 309
14 HIToolbox 0x00007fff95613a0d RunCurrentEventLoopInMode + 226
15 HIToolbox 0x00007fff956137b7 ReceiveNextEventCommon + 479
16 HIToolbox 0x00007fff956135bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 AppKit 0x00007fff8c31824e _DPSNextEvent + 1434
18 AppKit 0x00007fff8c31789b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 AppKit 0x00007fff8c30b99c -[NSApplication run] + 553
20 AppKit 0x00007fff8c2f6783 NSApplicationMain + 940
21 libdyld.dylib 0x00007fff8f9af5fd start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff986ae866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff94ce535c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff938a5b1a abort + 125
3 libc++abi.dylib 0x00007fff8f928f31 abort_message + 257
4 libc++abi.dylib 0x00007fff8f94e952 default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff98d5a30d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff8f94c1d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8f94c246 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff98d5a0b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff8e00b2a1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff8e013b66 _dispatch_barrier_sync_f_slow_invoke + 46
11 libdispatch.dylib 0x00007fff8e00b28d _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8e012ef0 _dispatch_main_queue_callback_4CF + 333
13 com.apple.CoreFoundation 0x00007fff983754f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
14 com.apple.CoreFoundation 0x00007fff98330714 __CFRunLoopRun + 1636
15 com.apple.CoreFoundation 0x00007fff9832fe75 CFRunLoopRunSpecific + 309
16 com.apple.HIToolbox 0x00007fff95613a0d RunCurrentEventLoopInMode + 226
17 com.apple.HIToolbox 0x00007fff956137b7 ReceiveNextEventCommon + 479
18 com.apple.HIToolbox 0x00007fff956135bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
19 com.apple.AppKit 0x00007fff8c31824e _DPSNextEvent + 1434
20 com.apple.AppKit 0x00007fff8c31789b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
21 com.apple.AppKit 0x00007fff8c30b99c -[NSApplication run] + 553
22 com.apple.AppKit 0x00007fff8c2f6783 NSApplicationMain + 940
23 libdyld.dylib 0x00007fff8f9af5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff986af662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8e00d421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8e00d136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 3:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff986ae716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff94ce6c77 _pthread_cond_wait + 787
2 com.apple.CoreVideo 0x00007fff8ba15464 CVDisplayLink::waitUntil(unsigned long long) + 244
3 com.apple.CoreVideo 0x00007fff8ba14998 CVDisplayLink::runIOThread() + 496
4 com.apple.CoreVideo 0x00007fff8ba1478f startIOThread(void*) + 147
5 libsystem_pthread.dylib 0x00007fff94ce4899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff94ce472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff94ce8fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff986aaa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff986a9d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff98330f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff98330539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff9832fe75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8c4b805e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff94ce4899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff94ce472a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff94ce8fc9 thread_start + 13
Thread 6:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff986aaa56 semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff93845451 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff8e011982 _dispatch_barrier_sync_f_slow + 310
3 com.apple.Preview 0x000000010b8caeff 0x10b843000 + 556799
4 libdispatch.dylib 0x00007fff8e00e1bb _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff8e00b28d _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff8e00d082 _dispatch_root_queue_drain + 326
7 libdispatch.dylib 0x00007fff8e00e177 _dispatch_worker_thread2 + 40
8 libsystem_pthread.dylib 0x00007fff94ce5ef8 _pthread_wqthread + 314
9 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff986aea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff938c4dc0 nanosleep + 200
2 com.apple.Foundation 0x00007fff93a5966d +[NSThread sleepForTimeInterval:] + 156
3 com.apple.PDFKit 0x00007fff8b7b0efb -[PDFDisplayView periodicFlushRoutine:] + 94
4 com.apple.Foundation 0x00007fff93a2f76b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff94ce4899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff94ce472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff94ce8fc9 thread_start + 13
Thread 13:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff986aea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff938c4dc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff938c4cb2 usleep + 54
3 com.apple.AppKit 0x00007fff8c57c17d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation 0x00007fff93a2f76b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff94ce4899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff94ce472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff94ce8fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7cd1a310 rcx: 0x00007fff543bae68 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff543bae90 rsp: 0x00007fff543bae68
r8: 0x6e6f697470656378 r9: 0x00007fff938cd8d0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff543baff0 r13: 0x00007fff543bb500 r14: 0x0000000000000006 r15: 0x00007fff543baed0
rip: 0x00007fff986ae866 rfl: 0x0000000000000206 cr2: 0x00007fff938a5a9d
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10b843000 - 0x10ba26fef com.apple.Preview (7.0 - 826.4) <40BAB370-D0EA-399C-94E0-F67F8131AAC7> /Applications/Preview.app/Contents/MacOS/Preview
0x10bad5000 - 0x10bb00fff com.apple.MediaUI (1.1 - 27) <2482C4A0-6D72-3870-AEF1-31F6015F2719> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x10d437000 - 0x10d43fff3 libCGCMS.A.dylib (599.25.10.1) <9A4FAAD7-1C16-33F8-A615-1DCAB0546E31> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x10d449000 - 0x10d471ffb libRIP.A.dylib (599.25.10.1) <623091DF-5769-3326-90EB-44EFC8087660> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
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0x7fff963ed000 - 0x7fff964b7fff com.apple.LaunchServices (572.28 - 572.28) <FDED4724-4CB6-3DE5-B785-AE6D4C261CF6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff964b8000 - 0x7fff964c0fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff964c1000 - 0x7fff96859fff com.apple.SceneKit (4.0 - 197.1) <D864946D-B843-3B7A-8C81-B682B06CF7FD> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x7fff9685a000 - 0x7fff969c0fff libGLProgrammability.dylib (9.6.1) <07700B99-8542-32D7-BB96-29472EFE75EF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff969c1000 - 0x7fff969faff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff96bed000 - 0x7fff96beeff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff96c2c000 - 0x7fff96c2eff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff96c2f000 - 0x7fff96c93fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff96ca7000 - 0x7fff96ca7fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff96ca8000 - 0x7fff96caaff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff96cab000 - 0x7fff96cb0fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff96cb1000 - 0x7fff96e4dff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff96e94000 - 0x7fff96f58ff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff96f5b000 - 0x7fff96f5bfff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff96f5c000 - 0x7fff96f65ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff96fd1000 - 0x7fff970f3fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff97fa2000 - 0x7fff97feeffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff97fef000 - 0x7fff980bafff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff980bb000 - 0x7fff98109ff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9810a000 - 0x7fff98239fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff9823a000 - 0x7fff98269fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff982c0000 - 0x7fff984a5fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff984a6000 - 0x7fff984a7fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff9851d000 - 0x7fff9852ffff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff98593000 - 0x7fff98595fff libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff98596000 - 0x7fff985a6ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff985b4000 - 0x7fff985c1ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff985c2000 - 0x7fff98609ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff9860a000 - 0x7fff98634ff7 libsandbox.1.dylib (278.11.1) <D98EE9E5-BEB9-3396-924B-9CD100E81C41> /usr/lib/libsandbox.1.dylib
0x7fff9863b000 - 0x7fff9863dffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff98650000 - 0x7fff98669ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff98699000 - 0x7fff986b5ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff986b6000 - 0x7fff98856ff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff98c33000 - 0x7fff98c4eff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff98d4c000 - 0x7fff98ef9f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff98f3b000 - 0x7fff98faaff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff98fab000 - 0x7fff98fc8ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff98fc9000 - 0x7fff99164ff8 com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff991a6000 - 0x7fff991b1ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff991b2000 - 0x7fff991b7fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff99208000 - 0x7fff99220ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
External MPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Everytime I tried to open Preview, it displayed a dialogue saying: "Mac OS X needs to repair your Library to run applications. Type your password to allow this." However, as I typed my password and clicked Repair button, Preview keeps crashing. I tried to look for its plist file in the Library but I did not see any. Please help me.
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Specs:
iMac 10.8.5
3,4 GHz Intel Core i7
32 GB 1600 MHz DDR3
Can't read or write some files, internet is failing, youtube won't load, security software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar and are randomly corrupted, when I entered something in the Youtube searchbar (when it was still working) it send me to a site with sexadds.
I tried restart my iMac and when I was logged back in, my dock preferences were reset.
Also tried to download some security software to check my Mac for malware, but when I did, I tried several, I got a notification that said something like 'dumpfiles (don't know if this is the right translation...) damaged'.
I'm taking screenshots from all the weird notifications I get and even three quarters off the screenshots I took in the last three hours are already unreadable.
It started this morning when I tried opening a Premiere Pro file on which I worked the night before.
When I tried opening it, it said the file was damaged and could not be openend.
I tried opening it with AE or importing the file in a new project but nothing helped.
When I tried looking for autosaves, this is the really weird part, there were none.
Even though there are autosaves from my other projects, this one was completely gone.
It looked like the day before never happened on my computer.
Also when I openend Premiere all the recent projects had been wiped.
So at first I thought it was a Premiere Pro failure.
But than, later on the day, I tried loading some RAW files from my compact flash card.
This is where I would get an error (error -36) which said some data cannot be read or written.
I tried importing the files with a view different technics, from dragging to importing via Lightroom and I succeeded with Image Browser.
But when I tried moving the files to an other folder the same error occurred.
While dealing with this issue I wanted to put on some soothing music on youtube.
This is when the next weird thing occurred: youtube wasn't completely loading in Chrome. I refreshed a view times, checked the internet connection and still no difference.
When I tried in Safari it did work but when I clicked enter on the searchbar in Youtube, a page with sexadds appeared (I didn't install AdBlock in Safari...).
I read about this 'phishing' where you are redirected to a site were a possible malware installment can take place...
I don't know if it's connected to any of the problems I've been having but I just never experienced this on a mac, I have been a Mac user for 10 years now.
On top of it all, internet started working worse and worse and now it's not even working at all. I had to fill in the password over and over, normally it remembers.
Just like my system preferences, all the preferences I had with Chrome where also reset.
Also somewhere in between I got this notification: Mac OS X must restore library to run programs. Type your password to allow.
To me this is all very weird and suspicious. I have clearly no idea what's going on. Could this be another sort of trojan horse or malware?
Some background info which could be helpful for solving this mystery:
two months ago the one year old Fusion Drive in my iMac just broke out of nowhere.
I got it replaced by a qualified apple repair store.
When I got my computer back, all the files where gone.
I got on the internet without AdBlock installed yet.
A game or whatever it was, can't clearly remember, got installed by accident.
I deleted it immediately.
Only two weeks later, I couldn't log in to my account. It didn't recognize my password and username.
So I brought my mac back to the store.
Here the repair guy said it was a minor thing and he just needed to reconnect my account. He also mentioned he found a downloaded game name Sparta and it probably had something to do with the error.
I asked him; could it be a virus? He replied no way.
I don't know why I couldn't be a virus, just because it's a mac doesn't mean it cannot be done.
So today I tried installing anti virus software (such as avast- was in a weird language looked like slovenian, clamxav - was in slovenian) but I couldn't install them.
PLEASE help me! I don't know what to do anymore, I work fulltime and I need my computer, I have no time to bring it in for repair, are there other perhaps easier ways?
Could this be the work of a virus or a malware? Or is it a disk permissions issue?It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
The computer that I used to sync my Ipad with crashed. How can I copy the pictures from my Ipad to my new computer? When I try to use Picassa to import them I can only see the 'Camera Roll; folder but I have several other folders with hundreds of pictures in them
To copy photos to your computer that were taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites then see this page - on a PC you can use the windows camera wizard
To copy photos that were originally synced from a computer you will need a third-party app on your iPad such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer. -
Mac running Yosemite now very slow with crashes
Can anyone help?
I'm running Yosemite 10.10.2 on a MacBook Air (Late 2010) and it's got progressively worse since upgrading from Mavericks.
I'm seeing unbelievably slow and sluggish behaviour across the system.
A reboot helps initially, but then it gets progressively worse again.
Lots of apps crashing too - most notably, Safari.
Mavericks ran like a dream, but Yosemite is awful. It makes me think I've got something installed somewhere that is incompatible and dragging the whole OS down.
Thought it might be useful to post an EtreCheck ( http://etresoft.com/etrecheck). Can anyone help diagnose the problem?
Thanks in advance!
(See report below):
EtreCheck version: 2.1.8 (121)
Report generated 16 March 2015 14:25:20 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Late 2010) (Technical Specifications)
MacBook Air - model: MacBookAir3,2
1 1.86 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 554
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 10 days 5:35:16
Disk Information: ℹ️
APPLE SSD TS128C disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 120.47 GB (24.01 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Click for support]
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.coreservices.uiagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.lookupd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.syncdefaultsd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
18 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
17 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.amazon.sendtokindle.launcher.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.SafariBookmarksSyncer.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.printerAgent.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: ℹ️
AllMyTube
Make It Short
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.47 GB Disk used: 96.47 GB
Destinations:
Ben's Data [Network]
Total size: 997.71 GB
Total number of backups: 11
Oldest backup: 2015-01-24 23:52:11 +0000
Last backup: 2015-03-14 15:50:23 +0000
Size of backup disk: Excellent
Backup size 997.71 GB > (Disk size 120.47 GB X 3)
Top Processes by CPU: ℹ️
16% WindowServer
8% Mail
7% Activity Monitor
3% sysmond
1% launchservicesd
Top Processes by Memory: ℹ️
247 MB Mail
45 MB WindowServer
30 MB com.apple.WebKit.WebContent
24 MB Activity Monitor
15 MB CalNCService
Virtual Memory Information: ℹ️
201 MB Free RAM
375 MB Active RAM
334 MB Inactive RAM
681 MB Wired RAM
52.65 GB Page-ins
832 MB Page-outs
Diagnostics Information: ℹ️
Mar 16, 2015, 02:23:35 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-16-142335_[ redacted].cpu_resource.diag [Click for details]
Mar 16, 2015, 10:58:37 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-16-105837_[ redacted].cpu_resource.diag [Click for details]
Mar 14, 2015, 01:34:36 PM /Library/Logs/DiagnosticReports/installd_2015-03-14-133436_[redacted].cpu_resou rce.diag [Click for details]Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
My "preview" keeps crashing every time i open a file.
my "preview" keeps crashing every time i open a file. what can i do? im on snow leopard and havent done anything different.
does anyone have a solution?https://discussions.apple.com/message/22035269#22035269
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