Online account setup - number not recognized

Hello, Please can someone help me, I've already tried google anf other search engines to see if there is a solution to my problem, but I've had no luck so far. I am trying to set up an online account to manage my bills/usage etceach time I try to register I get the message 'number not recognized'I've tried numerous times, and really frustrated now, one thing I did find is that there are a lot of people who have had the same issue and this issue goes back a few years, so it is somewhat concerning, that a number I am paying for is not showing on the system. Please can someone get back to me with clear instructions on how to set up an online account in case I have missed anything. and If I still have no luck, then please can I have further assistance. Regards, L  

Similar problem, I used to have an orange account but not needed to sign in for a long while, I come on today and it says number not recognised. Help?

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