Online account viewing

i too cant view my account online and have had no paper bills like a couple of others iv read on here. havent been able to view it for over a month. whats happening??????

Hi romadj,
I am sorry your still having problems here. I checked this myself yesterday and everything seemed hunky dory. I think wires must be getting crossed here somewhere.
Could you drop us in an email again please confirming your MyBT username?
Also try deleting cookies & temporary internet files. Have you tried a different browser?
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Ivan [reporter] 2012-11-20 03:20:38 UTC
(In reply to comment #20)
> Use Seahorse to look at your keyring and try to locate the entry associated
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>
> You will see that it has a dictionary. Locate the key called "password".
> Replace the value associated with that key with your application specific
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should make an application password in google account and replace your google
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Online account help

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Online account info

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smokedrail wrote:
ok so on my online account You can go back and see all calls and text for the past year. I want that deleted or taken off my account. How can this be done? Mainly the text messaging part I want taken off
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How do I sign up online bill viewing when my phone...

Hiya all
I want to set up my online account with so that I can view my bills and also my broadband usage online. I can get past the first page asking me for my BT account number and email etc. but the second page asks for my phone number which I type in including the area code, it then tells me "please enter you full phone number including the area code."
I am entering my full number and my area code only thing I can think of is that my phone number is only 10 digits long including the area code. How do I get around this? its rather annoying not being able to type a number that BT them selves supplied me with.
Many Thanks.
Solved!
Go to Solution.

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Thanks for the post. Are you still having problems adding your number? This is odd as the online system should accept a 10 digit number. Not to worry I can add this for you from my end. I will need a few details from ya.
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BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Online account viewing

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