Online Archive Search Does Not Search Folders
Outlook 2010 (14.0.7113.5000) SP2 MSO (14.0.7140.5002). We have multiple user that can search the archive and get results, but if the mail item is in a folder in the online archive it will not find it. Seems to be the same situation on OWA. Any guidance
or help would be appreciated.
Hi,
What’s you Exchange server version? Please confirm if the issue happens to all users when searching the Online Archive folder in both OWA and Outlook client.
If that is the case, the issue may be related to the Search feature in Exchange server. Please restart
the Microsoft Exchange Search Service or rebuild the Full-Text Index Catalog to have a try:
http://technet.microsoft.com/en-us/library/aa995966(v=exchg.80).aspx
If it doesn’t work, please collect more event log and ask a question in Exchange forum for further troubleshooting.
Regards,
Winnie Liang
TechNet Community Support
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