Online content download failure

I have Elements Premiere 12 on a Windows 7 Pro system.
I am trying to add a DVD Movie Menu and after selecting a menu a popup appears
     "Online Content Download"   "Downloaded  0B of 0B"
then another popup appears:
     "The Download failed.  Either the server is currently unavailable, or your computer
      is disconnected from the internet.  Check your connection and try again."
I have been trying this over the past day without success.
What can the problem be?

Hi ATR...
Yes I found Options dialog/Advanced/Network and did Clear Now with no affect:
I found the Download Now / Download All option by RIght-click on a Theme, still getting errors:
Interesting...
The one theme that works is Slideshows > Pan and Zoom which I found inC:\Program Files\Adobe\Adobe Premiere Elements 12\DVD Templates\Common\Slideshows\Pan and Zoom
You said to look in:
C:\ProgramData\Adobe\Premiere Elements\12.0\Online\DVD Templates\All_Lang\Movie Genre\(A) News Reel
I found this and found 30 files::
The Cancelled.txt file is binary:
This cancelled.txt file gets created when I get the error message.
the metadata.xml file looks like:.
In Firefox I tried to browse to http://ns.adobe.com/PREContent/11.0/  but but an error Sorry, this page is not available.
I tried moving a theme directory (e.g. Movie Genre\Musical) from c:\ProgramData\Adobe to the c:\Program Files\Adobe directory.  Premiere did not try to download, but no Menu appeared.
All the directories that I checked in c:\ProgramData\Adobe have a metadata.xml file with the same content as above.

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