Online download Error message for ALL pdf.'s

I continuously receive an error when downloading a pdf from online. The error message states: "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:9)". When I close everything down, it still does not present the document...but when I try this action on any other machine in my office, it works... How can I fix the issue with my machine??

Are these all the same OS, browser, and Acrobat version (including the updates)? It might help to tell use what versions of each you are using. Can you save the file and open it in Acrobat? Do you have both Acrobat and Reader installed?

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