Online gift card problem

hi, I bought an gift card online from apple.com
I was trying to to save the balance into my account, but it says the number is invalid

To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact
Note: iTunes Gift Cards are only Valid in Country of issue

Similar Messages

  • I want to verify an iTunes online gift card purchase

    I want to verify an iTunes online gift card purchase

    Tunes Store: How to redeem a code - http://support.apple.com/kb/HT1574 - If you have an iTunes Gift Card or other code that you want to redeem in the iTunes Store. Includes hierarchy of how things are charged.

  • Gift Card Problem...

    I keep getting an error when entering my gift card with this message...
    "Your iTunes Store(US) does not match that of the gift certificate(Canadian)
    I know it's cause it's from Canada I live here, so how do I make it so that my store is Canadian or w/e to fix this problem please help thanks.

    In iTunes, click on iTunes Store and change the country at the bottom of the window, scrolling down as needed.
    (28742)

  • HT1541 good morning i can't figure out how to do the on online gift card

    good morning i cant figure out how to get the online gift card

    Hi moveordie,
    Welcome to the Support Communities!
    Here is the website for sending gift cards from the iTunes Store.  I'm sure your recipient will appreciate your thoughtfulness.
    Apple - iTunes - Give the gift of music and more.
    http://www.apple.com/itunes/gifts/
    I hope this information helps ....
    Happy Holidays!
    - Judy

  • HT2736 Gift card problem

    I have problem with purchase one of gift card the e-mail adress first letter was written whit big letters. Please send the gift card on to the fallowing e-mail adress: [email protected]
    I forget to chek the letters in the text massage.

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
    If you mis-sent a gift, you can resend it yourself, presuming that the erroenous recipient hasn't already redeemed it. See:
    http://support.apple.com/kb/HT1541
    Regards.

  • HT4009 iTunes Gift Card problem while doing in App purchase

    I have itunes gift card balance for my iphone 5. when try to buy in app content such as Gems (Clash of clan) and new episode of wolking dead the game. it said error and need to contact itunes store. what wrong with my account ? Buying new app from app Store just fine.Anyone please help me. thanks.

    No, it's not true. Most in-app purchases can be made with a credit balance from a gift card, though not all (automatically renewing subscriptions, for instance, probably require a credit card). I regularly make in-app purchases with a credit balance.
    Regards.

  • ITunes gift card problem when trying to buy a $0.99 app

    i have an iTunes gift card on my iPod touch 4g and my balance was $5.86 at the time and i tried to buy Angry Birds for $0.99 and it said insufficient funds, after it said that i checked the remaining balance and somehow it was at $0.36, what happened to all my money i had left which was $5.86?

    Go to yur iTunes account and look at your purchase history for recent purchases.  Also have yu received any email confirnation of purchases?
    You can always contact iTunes.
    Apple - Support - iTunes - Contact Us

  • HT201209 Where is iTunes code when you purchase online gift card? It is not included in the email to the receiver.

    Support says:
    In the text box, enter your 16-digit code which starts with an "X". (If you have an iTunes Gift Card, this is printed on the back of the card).
    But no code is included in the receivers email when notifed about the giftcard. And they only way to 'redeem' it is to have a code. Am I missing something?

    casey826 wrote:
    I just purchased a new MacBook to replace my old one.   I could have sworn my last laptop came with iWork (Pages, Keynote, Numbers), but this one does not have any of the iWork suite included and I have to purchase it for $80!  Good thing it came with a $100 iTunes gift card.  Perhaps I can use this to get the software I need.  I am shocked and really disapointed.   Does this bother anyone else?  I enjoy Mac products, but my wife and I always playfully jab back and forth about Mac vs. PC (she is not a big Mac fan).  I am hesistant to mention this to her as I am sure I will never live it down.   Thanks Mac! *heavily laden in sarcasm*  Any suggestions, commiserating and pointing in the right direction would be appreciated. 
    Thanks,
    Casey
    No, I cannot recall ever seeing a new Mac shipped with a fully working version of iWork. Maybe a 'trial' version? Not even sure there. I have always had to purchase these programs if and when required. Apple are already selling their OSs for over $100 less than they used to be. So do you seriously believe that they will just give away every other Software package that they create?
    Good Luck
    Pete

  • ITunes gift card problem

    I got an iTunes gift card for Christmas and I was making an account in iTunes (I had always put music from CDs onto my ipod, rather than purchasing from iTunes, so I'm new to this). I made the account, put in a credit card number, and then clicked Redeem so I could use the gift card. When I tried to purchase a song, a box popped up and asked me for my Apple ID, which I supplied, and my AOL password. I don't use AOL, so I figured I could make an account there so I could proceed with using my gift card. There was a New Account button near the AOL password request. I clicked it, assuming it meant a new account on AOL, not Apple. Now I can't get signed back in to my iTunes account, and when I tried to redeem my gift card anyway, I entered the code from the back of the gift card and it said that the card had already been redeemed, when I actually haven't used it at all yet. This is very frustrating and will be a waste of $25 if I end up not being able to use the gift card.
    Can someone please help me?
    Thanks!
    Windows   Windows XP  

    when I tried to redeem my gift card anyway, I entered the code from the back of the gift card and it said that the card had already been redeemed
    Becaue you had already Redeemed the card onto your account. The credit is on the account you put it on (not sure which one).

  • Apple Gift card problem

    Hi,
    I'm from Colombia and i have acquired an apple gift card that my ant brought from the US but i have been told that i can't redeem it in Colombia, is there any solution for me to redeem the card on my mac? i was willing to download Lion and other apps with that card as i don't have a credit card

    Nothing you can do.  Send it back to the U.S to someone who can use it.

  • Itunes gift card problems

    im was trying to redeem my itunes gift card and i dont know if i scratched off a number or not but i cant use it and i just got it yesterday can someone please help?

    http://support.apple.com/kb/TS1292

  • HT201209 Activation gift card problem

    Just bought an App Store card from woollies, but have problem redeeming the card in App Store.  After put in the code under the scratchie, the App Store comes up with an error : the code entered has not been properly activated.  please help what I need to do to get it working.

    Ask the people at Woollies or the iTunes Store staff for assistance.
    (95374)

  • Danish gift card problem

    I've tried to get a gift certificate for 5 days now without success. I got the message that I would receive it within 24 hours but have not received any email.
    others with the same problem.

    Hello, gottmaster.
    Welcome to the Nokia Support Discussions!
    We appreciate your time posting in this forum. However, can you be more specific about your concern for us to assist you further? What is your phone model? Where did you purchase your phone?
    Are you referring to the Microsoft Voucher? If yes, did you already check your junk or spam folder? Did you provide your email correctly? We suggest contacting your Local Nokia support for them to check on your records.
    Let us know if you need further assistance. -Cheers!

  • Sick and tired of all the problems with itunes gift card codes.HELP me get this thing to exectp the stupid code!!!

    Stop this insanity!! These gift card problems need to be sorted out or we are done with itunes all together.

    Stop this insanity!!
    You're not talking directly to Apple folks here, nord. We're a user-to-user troubleshooting forum.
    If you want to guarantee that an Apple person hears you, you could try using the iTunes product feedback form. Here's a link to that:
    http://www.apple.com/feedback/itunesapp.html
    Just checking (while you're here) ... have you contacted the iTunes Store about your particular gift card issue, as per the following document?
    iTunes Store: Invalid, inactive, or illegible codes
    ... or are you having a different sort of trouble with your gift card?

  • I received a gift card and when I redeemed it an error message said that I had some itunes files missing and that I needed to reinstall itunes.  Will I still have all my credits when I download itunes?

    I received an online gift card for Father's Day.  When I tried to redeem the gift then I received a error message saying I had some itune files missing and I needed to reinstall/download itunes.  Will I still have my previous purchase credits after downloading and reistalling itunes? 

    You will, because the credited funds are on your iTunes account, not the application. When you reinstall iTunes just configure it with your old iTunes account and your credits will be there waiting for you.

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