Online Hong Kong store

I live in the uk and i'm going to Hong Kong next week. I have family there and I want to order a MacBook Pro with retina display using the online Hong Kong store. Will the keyboard be an English keyboard?

Im having the same situation with my ipod touch that I ordered on 7th of Sep. I also ordered from HK apple online store.
ITs been 13 days, the status just jumps from "NOT YET SHIPPED" and "PREPARED FOR SHIPMENT" over and over again..
Been calling Apple Order Status Reps, but got no helpful answer as to why this is happening, they just keep telling me ok yes, the item will be shipped end of today (for five days now).. Requested to speak with a manager, till date he hasn't called me back to explain the situation.. Really disappointing.
Also, the number to call listed on the website "800-908-988" is pretty much impossible to get thru. What I mean is, calling 30 times maybe you'll get one time that you can actually get into the switchboard menu, other times, it will just give you a busy tone. They should fix something about this.
Well, I guess I'll just never order from the online store again.
Just wanted to share, and if the original poster has any suggestion on how to get a complaint across to apple corporate. Please advise.
Thanks

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