Online number and "Brasil 400"

Please, somebody help! My online number does not accept incalls, the line is aways engaged! Nobody can call on my online number. And the 400 minutes from the package "Brasil 400" still are not available, but the money already was taken two days ago from my credit card!!!! What kind of service is that? Somebody please do something! It is not the first time that this happens!

Hi,
Having the same problem.
I found out that the ringtone on both my "skype incoming contacts" and "Incoming voicemail" have died. When I "reset to default" the sound is back. Only after I "saved", it goes back to dead. This might be a goed start to found out what's going on here.
Nic
skype name "Nicolestorms8"
Skype me so we can really talk!!!

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I have a online number and subscription but its sa...

I have a online number and monthly subscription for land and mobile. I was trying to set up caller identification, but when I try to do it; its says invalid phone number. But I can get calls and dial out the number. Couldn't figure it out the problem... Please HELP!

excel wrote:
I have a online number and monthly subscription for land and mobile. I was trying to set up caller identification, but when I try to do it; its says invalid phone number. But I can get calls and dial out the number. Couldn't figure it out the problem... Please HELP!
What country is your online number in?
Not all of Skype's Online Numbers are eligible for use as Caller ID. I know of at least two countries, Australia and Mexico, based on the Online Numbers I have. My other two Online Numbers, in the USA and UK, can be used as Caller ID when calling telephones from Skype. In some countries, this is either due to restrictions or limitations by Skype's partner providing that service in a particular country, or due to local/national regulations in that country.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Differences between Online Number and Call Forward...

I have an unlimited subscription for the United States. For others to call me though I am not sure what the best option is. Could someone please clarify the differeces between having an Online number and having calls forwarded?

pebaker2 wrote:
Could someone please clarify the differeces between having an Online number and having calls forwarded?
Hello,
An Online # is for your contacts to call you. (You can't make calls from it).
Call forwarding is simply forwarding a received call to another phone of your choice.
To receive calls from your contacts you will need an Online #.
http://www.skype.com/intl/en-us/features/allfeatures/online-number/
http://www.skype.com/intl/en-us/features/allfeatures/call-forwarding/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

REQUESTED AN ONLINE NUMBER AND WON'T MOVE PAST "PE...

Skype:
My online number request 567290751 won't move past pending. My credit card information is valid as my minute balance was increased and payment validated - today. This is my third time trying to purchase an online number and I don't understand what the problem is?
Thank you in advance,
Benjamin Roodhouse

Dtrmnd14 please see Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html for steps on how to resolve most install issues with Adobe AIR.

Using U.S. Skype online number and forwarding to F...

Hello, I am a U.S. citizen but will be living in France for four months. I need to be able to effectively be in touch with business and family back in the U.S.
What I'm planning on doing is purchasing a prepaid SIM from Orange or another French carrier. Incoming calls from French numbers are free, so I was wondering if Skype would be able to fill in the gaps. If I were to get a U.S. Skype online number, is there a way where I could forward the calls directly to my French prepaid number?
Thank you in advance. I apologize if this has already been repeatedly answered. I used to be on top of all of Skype's offerings, but since the Microsoft takeover, I'm confused.

forwarding your US Skype Number to a French mobile number will require you to have adequate Skype Credit (or possibly a subscription) to cover the cost of the forwarded calls
you can forward your US Skype Number to a French mobile number in your account settings at www.skype.com
Regards,
Neil

Subscription, online number and more

Dear All;
I looking to build a complete package for my personal and business needs, but I am having some difficulty with it, could you please help me?
- I am looking to add skype manager for small business use.
- I would like to get unlimited calling to Colombia to Landlines and cellphones.
- I would like to get a online number for USA and one for Colombia.
- I would like to get call transfering and call forwarding to and from a USA number as well as a Colombian number.
- Voicemail and Skye to go as well.
What package or packages should I buy that offer me all these features at the best price?
I look forward for your response and I thank you very much for all your help in advance

Please look at the bootom of this page under Features and Prices for these services and more details.
Since you are going to purchase an Online Number, you should make sure that any Subscription Call Plan is purchased first, because there are discounts that can be used when purchasing Online Numbers, but that Subscription must be in place and active to get this. It can be an Unlimited Subscription Plan or simply Limited Minutes.
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

Online Number and attached profile is wrong

Hi,
My online number has its own profile. I don't know how to get to it and change it. It has some photo that I don't want up. The location is incorrect. It is from 5 or so years ago when I first got that online number. How do I change this? Thanks, Kristin

My IP Profile has now finaly been adjusted and speeds are getting back to normal, BT call centre in India called to say they could see there had been some work done at the exchange and it should be back to normal. I suspect it was posting to this forum that got the results as I had been trying on the phone for a month with no resolve, then 3 days on here and a result! thanks for the help.
1. Best Effort Test: -provides background information.
Download Speed
5.83 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 5.83 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps

Charge twice for online number and it's not saying...

I paid for the online number twice and is trying to charge me again for it... I should have reactivated it already. What's going on??

Contact Adobe directly and see if they will accomodate you. Start Here If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.

Cancel my online number and delete my credit card ...

I cannot find online number in "Manage Features" so I cannot cancel it. I also cannot find it on the left page of my account for subscriptions. I searched all the places I can find to cancel this online number subscription. But I CANNOT. Can anybody help me CANCEL this? I wasted $36 on this meaningless thing.

See if this article applies to you:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646

Online number and whatsapp

hello
i want use whatsapp with online number but
when entered number i recived error messege :
the phone number you entered is not a valid mobile number for united states
please help me
thank you

the questions was can any one use the skype online No. in some other Applications such as ( whatsApp, Viber & Tango..etc ) would anybody please tell me if he ever try that.
thanks,

Online number and credit

I wish to bring two colleagues onto Skyoe manager, but they both have existing Skype accounts with credit and online numbers. By moving them onto the Skype manager will they retain the existing credit and will they retain the existing online numbers?
Adam

If you overspent your credit balance, you will have to either provide another iTunes prepaid card or a credit card. Apple will not send you a bill.
Regards.

Re: Subscription, online number and more

Hello All,
I live in the USA. My family is from Colombia, I want them to be able to reach me to my mobile. What subscription can I get in order for different members of my family to call me?
Thank you,

Manusofi wrote:
I live in the USA. My family is from Colombia, I want them to be able to reach me to my mobile. What subscription can I get in order for different members of my family to call me?
Hello
You have been flagged for posting duplicate messages and sending an unsolicited Private Message to a Moderator. Please avoid both in future.
Your family [not you] needs to purchase the Unlimited USA /Canada Subscription.
Skype subscription
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Subscription and Online number conflict.

I have a monthly subscription (Unlimited Europe) that includes an online number.
I am being asked to pay to extend my online number (that I've had for a long time), when I click to extend, it says I already have a free number.
When I give up and click to change the online number and take advantage of the free online number I get with a subscription (even though I thought I already have), it wants to charge me.
Is it free with a subscription or not because it was when I signed up?
Also if it is, why am I being asked to extend it?
Thanks,
Matt

Hello,
To get the discount for the Online Number, you have to purchase the subscription first. When you have an active subscription, the discount will automatically be applied to the Online Number purchase.
As you have purchased the Online Number first, I advise you to contact customer service to cancel the Online Number purchase so that you could repurchase it (the same number will be reserved for your account).
https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

Subscription and online number, yet paying monthly...

I have been a happy Skype user for quite some time, so I thought I would get an online number and a yearly subscription (landlines Sweden). Turns out though, that I am still paying about 9 EUR/month for the premium stuff. I thought I would qualify for premium and not have to pay monthly fees after having spent the money on the yearly subscription and online number.
Can anyone explain how this works? I have been unable to figure it out from the support pages. Thanks.

Hello,
To get the discount for the Online Number, you have to purchase the subscription first. When you have an active subscription, the discount will automatically be applied to the Online Number purchase.
As you have purchased the Online Number first, I advise you to contact customer service to cancel the Online Number purchase so that you could repurchase it (the same number will be reserved for your account).
https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

Skype-to-go and Online Number

Hi,
I am an American graduate student who will be living in Canada for a year. I plan on purchasing a Canadian cell phone plan but would still like to be able to call and be called easily by my family and friends in the states. I was considering purchasing both a skype-to-go plan to call people in the US and getting an online number so that people in the US could call me for free (as well as an unlimited us/Canada plan). Would this work, as long as I get a mobile plan with a lot of minutes, or would there be additional/roaming fees? I know that Skype-to-Skype would also be possible but, I'm not sure that I'll have a data plan.
Thanks!

daw75 wrote:
Hi,
I am an American graduate student who will be living in Canada for a year. I plan on purchasing a Canadian cell phone plan but would still like to be able to call and be called easily by my family and friends in the states. I was considering purchasing both a skype-to-go plan to call people in the US and getting an online number so that people in the US could call me for free (as well as an unlimited us/Canada plan). Would this work, as long as I get a mobile plan with a lot of minutes, or would there be additional/roaming fees? I know that Skype-to-Skype would also be possible but, I'm not sure that I'll have a data plan.
Thanks!
What you outline is good, stuff you can use Skype for. There is a sequence you would want to follow, which will help you save a little $$$ in the process.
First thing you should probably do is get your Unlimited USA & Canada subscription. This covers calling to landlines and mobile phones in both countries at US$ 2.99/month. If purchased on a yearly basis, you get a 15% discount, knocking the price down to just over US$ 30/year. Once you have this, you will be able to make calls from Skype to landline and mobile phones in both countries, and use this to cover the calls forwarded from Skype to your Canadian number.
Once you have the subscription, purchase the US Online Number. Ideally, you should get it in the same city as the people who would call you most, trying to make the call for them a free local call. Skype does not have Online Numbers in all 50 US states and not in all US area codes, so take a look at what's there. Even if you can't get a number in the same city as your friends and family, at least it would be a domestic long-distance call instead of making them call a Canadian number at international rates from the USA. With the subscription, you can get a 50% discount on the price of the Online Number. For a year, that makes the Online Number US$ 30. Not a bad deal. You would not be charged by Skype to receive calls on the Online Number. With the subscription as outlined above, you can forward calls to any number covered by your subscription (in Canada or the USA) for no additional charges from Skype.
Then get the Skype To Go number. You may be able to get the number so it is a local call for you wherever you are going to be in Canada. Be very careful about the city and area code/prefix combination for the Skype To Go number, as this could be a long-distance call for you. Using the mobile phone, those calls may be covered by your mobile plan. Not all calls to all area codes for a particular Canadian city may be considered as free local calls. You can then set up Skype To Go to remember your Canadian number, so you don't have to enter a PIN code every time you call the Skype To Go number to make calls. These calls would either be covered by your subscription (free calling to US and Canadian numbers), or require Skype Credit if calling somewhere not covered by the subscription.
You will have to consult with your mobile carrier on the particulars for receiving calls. Some plans may give you unlimited incoming calls, where others will allow you a specified number of minutes per month. The cheapest monthly plans will probably charge you some amount per minute for incoming calls. All of this is outside of Skype's control, so make sure you're set up for this and know what you're getting from the mobile carrier.
As you stated, you will need to have some sort of data plan if you intended to use the Skype app on your mobile phone in Canada, and use the mobile network as your Internet connection. If you have access to WiFi, that would take care of the Internet access, but do make sure of what you get from the mobile carrier. Chances are good that you won't have an "unlimited" data plan option from the Canadian carrier, just like how the US mobile carriers are going now, so make sure of whatever you are getting in this regard.
On a past trip to western Canada a couple of years ago, I did a similar thing as you are going to do. I already had a US Online Number and a subscription covering calls to the US, and obtained a Vancouver Skype To Go number so I could access Skype from Canada when not on the Internet. I purchased a Rogers Wireless prepaid SIM in Vancouver with a Vancouver number which had an optional data plan (paid per day), so I could avoid roaming charges from my US mobile carrier. I set up Skype to forward calls to the Canadian number while I was in Canada, so callers to my US Online Number didn't have to change anything they did to reach me. Whenever I called back to the US, I rang my Vancouver Skype To Go number, then made the cross-border calls using Skype (covered by my subscription). I saved a lot of $$$, compared to using my US mobile number in Canada and getting clobbered by roaming fees. I ended up only using Skype when on WiFi, instead of paying for that optional data plan on the prepaid Canadian SIM. It takes some thought and work to set up, but it was worth it.
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Online number and "Brasil 400"

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