Online Number in Brazil (Brasil)

WHY does skype allow me to pay to have my online number in Brazil extended while they say they cant offer online numbers in Brazil anymore ?
Not that this number works anyways... it cannot be dialed in by more than half the people that try to call it (from within Brasil)
They can blame it on Transit,

You can still get a brazil number and use it with Skype ...
Skype actually used to carry Brazil online numbers, they dropped them earlier this year I believe.  
Let me know if you have any questions on Skype online numbers or just virtual phone numbers in general.
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Similar Messages

  • How to get an online number for Brazil

    I would like to get an online number for Brazil but I can't get it and I don't know why. I'm living in Sydney - Australia and I wanted to have an online number for my family in Brazil call me any time. 

    Hi,
    Unfortunately, Online Numbers are no longer available in Brazil.
    Please see also: https://support.skype.com/en/faq/FA269
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Online Number for Brazil no longer available?

    My online number just stoped working.  Back in May I received an email stating the Skype team had addressed the issues with Brazil Telecom and I could order online numbers, since Transit was not releasing the old numbers. I ordered a new number on July 20th thru purchase order 59645482. The number worked fine until November 20th, when friends started reporting busy tone. Today I found out, thru an agent that the number has been disconnected and that you no longer can get online numbers in Brazil. 
    Despite the fact that I was not notified or refunded, I would like to know if there is any plans to restore the Online service to Brazil and what is the timeline.

    Please contact customer support: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Note: In some cases you can use a live chat with them: http://support.skype.com/en/support_selection
    About Me You can also use a IP Camera as your camera for Skype video Example Instructions

  • Online number in Brazil not working

    For weeks my friends have been reporting it was working intermitently. Now none of them can place a call, they always get a busy signal. I have a friend who has an online number and he's reporting the same problem.

    Hi, Wangomes, and welcome to the Community,
    I suggest you first contact Skype Customer Service directly to ensure nothing has gone awry with your Skype Number or the subscription itself.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
    If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Online number for Brazil not working

    I have done all that needs to be done, have tried calling from my Netherlands mobile to test as well and it worked, but when someone from Brazil tries to call me, it says that the number doesn't exist.
    This as suggested by a moderator in another thread too has been done.
    First check that your privacy settings are set to ''Allow calls from anyone''.
    Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
    Save and wait for 5 minutes.
    Log out from your Skype account and log back in. 
    Change settings back to "Allow calls from Anyone". 
    Save and wait for 5 minutes.
    Log out from your Skype account and log back in.
    Please help.

    Hi, Wangomes, and welcome to the Community,
    I suggest you first contact Skype Customer Service directly to ensure nothing has gone awry with your Skype Number or the subscription itself.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
    If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Online Number - Brazil

    Hello,
    I'm from Brazil, and i'm very interested in the Online Number. But, it's not available for my country, Brazil. It is possible have a Online Number from Brazil?
    Thank you

    I have an online number from Brazil, but it got deactivated.  Skype is still charging me for it.  If it is not available anymore, why can't skype openly say so?  Since Microsoft's acquisition I have noticed a decrease in quality.  I was expecting the opposite.  This is really a pity. Very disappointed...

  • Brazil online number

    I have a one year subscription for a online number in Brazil, and my is coming up as a nonworking number!!! Can anyone help?

    Apparently Skype are unable to provide online numbers for Brazil anymore, but they are supposed to continue with the existing ones until expiry. This is not happening and no one from Skype knows anything about it. The issue is we are UNABLE to get support from Skype, but they are happy to pocket our money. Thanks for trying to help.

  • Online number and "Brasil 400"

    Please, somebody help! My online number does not accept incalls, the line is aways engaged! Nobody can call on my online number. And the 400 minutes from the package "Brasil 400" still are not available, but the money already was taken two days ago from my credit card!!!! What kind of service is that? Somebody please do something! It is not the first time that this happens!

    Hi,
    Having the same problem.
    I found out that the ringtone on both my "skype incoming contacts" and "Incoming voicemail" have died. When I "reset to default" the sound is back. Only after I "saved", it goes back to dead. This might be a goed start to found out what's going on here.
    Nic
    skype name "Nicolestorms8"
    Skype me so we can really talk!!!

  • Online number available in Brazil?

    Hi,
    Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
    I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
    The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them. 
    Extra info:
    - I use Skype on Windows, Linux, Android
    - Most of our calls are ±45 minutes
    - We call twice a month, top.
    Many thanks in advance.
    With kind regards,
    Roberto

    Reus wrote:
    Hi,
    Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
    I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
    The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them. 
    Extra info:
    - I use Skype on Windows, Linux, Android
    - Most of our calls are ±45 minutes
    - We call twice a month, top.
    Many thanks in advance.
    With kind regards,
    Roberto
    Reus wrote:
    Hi,
    Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
    I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
    The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them. 
    Extra info:
    - I use Skype on Windows, Linux, Android
    - Most of our calls are ±45 minutes
    - We call twice a month, top.
    Many thanks in advance.
    With kind regards,
    Roberto
    Unfortunately, Skype does not offer Online Numbers from Brazil.  You can see the list of countries where Skype has Online Numbers at the "Online Number" link at the bottom of this web page. 
    If you could get your family to use Skype in Brazil, then you could have free Skype calls, including one-on-one video calls, without having to use an Online Number or having them place international calls to reach you in Europe. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Online Number BRASIL - PARANÁ

    Hello,
    Have any prediction for online number with area code (44) (Maringa)?
    Thank for your time.

    Hi, Roberto1234, and welcome to the Community,
    I am going to guess you were diverted here to the Community in your attempt to contact Skype Customer Service directly to report this problem, which ultimately must happen so Skype can check the number and run diagnostics.  
    Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty contacting Skype Customer Service or find yourself again redirected back to the Community, please try again using a different web browser and - important! - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    All that said, it may take several attempts before you reach an agent, however people are getting through.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Online number still not working

    I have an online number, but it doesnt work. (engaged noise when rung)
    1st - i did all the things listed in the 'help' section regarding this problem-
    didnt work
    2nd - went on live chat and he told me to do the same thing and some other stuff. 
    Still didnt work, so he referred my case to main office and said someone would be in touch to fix it. This was last week and i still havent heard anything! 
    I need to use this number ASAP! Can someone please fix it? 
    My account is ' infinitywebsitestudio '
    Thank you! 

    Hi Norman,
    Same thing with me...
    I was receiving the skype emails giving updates on the issue about the Online numbers in Brazil.
    Then, I got an email on June 30 saying that we could try to keep the same number, but skype was opening a new line and my subscription would be transfered to that number. And also, I would be getting 2 additional months free for the inconvenience... The email was very confusing and there were no clear instructions on how to proceed. It is copied below:
    "As you know, on May 4, Transit Telecom unilaterally decided to terminate its relationship withSkype...
    We realize that you may prefer to keep the previous Skype Online Number you had through Transit Tele...
    Well, what happened was that I got a new number and both (the old and the new) have been showing as active in my account. My subscription (recently renewed for 1 year) is linked to my old number, that does not work (always busy).
    The new number, opened on the day that I have received the email above, has worked fine ever since, but is going to expire in 10 days and there is no indication that my subscription will be transfered from the old (not working) number to the new number (good one) when it expires... 
    I will not buy an extension for the new number since I've already gotten it for the old one... I just need my subscription linked to a number that actually works, which ever number it is...
    Oh, and I tried changing the privacy settings to allow receiving calls from anyone... Didn't work !
    I am looking forward to hearing back from you hopefully with a solution.
    Thank you !

  • Online Number - Country vs. Audio Quality

    Hi,
    I am about to buy a Skype Online Number for a call that I will receive next week from someone in the UK, and I will be in Brazil. My question is -- for the best audio quality, should I buy a UK or Brazilian number?
    Thanks!
    Regards,
    Guilherme

    If the other person has a smartphone I recommend using Viber.Totally free and excellent quality. if you must use Skype buy the UK number as it will be cheaper for them to call you. Call quality is all about luck.

  • When will Brazilian online number be available ?

    Hi,  Im moving from the UK to Brazil December 2012, and Im self emlpoyed and was hoping to purchase an online number that my clients can call me on in Brazil.
    I know they used to do one but have stopped, my question is, when will it be avaiable again ?  many thanks

    We are working on bringing them back at the moment. Please check our website again in the next 1-2 months.

  • Re-activate online number on Business Manager

    How can I re-activate an online number for one of our employees?

    Hello there.
    How do I get a online number to receive calls in Brazil?
    There´s no option to choose Brazil as your country?
    I´m anxious to hear from you
    Regars
    Rogers

  • Online Number purchase

    I purchase an online number four days ago, and it already shows in account purchases that it is delivered, but the email days ago said that Skpe still is trying to confirm my online number. So charged and delivered but I don't see any information about the number? Unfortunately it is also impossible to find support on the Skype homepage. How do I finally get my online number I paid for????

    Hello there.
    How do I get a online number to receive calls in Brazil?
    There´s no option to choose Brazil as your country?
    I´m anxious to hear from you
    Regars
    Rogers

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