Online number is not showing up in caller id

I live in the U.S. and my online number is not showing up when I call someone.  Is there a way to fix this

unleashyourgeek wrote:
I am constantly having problems with clients not seeing my phone number when I call. Why is this happening? Your answer here was very short and not very specific as to how to resolve this. I have been fighting this for more than 2 months now but I keep paying for a number that people can't see when I call them.
I'm sorry I did not give an answer that met your level of specificity.  The original poster did not post the number he/she was trying to call.  This is also a worldwide forum mostly inhabited by Skype users along with some Skype employees who post from time to time.  I'm not a Skype employee, just a user who makes use of many features of Skype to avoid paying more $$$ to the telephone companies. 
When Skype users have Online Numbers, these numbers are not automatically used as Caller ID when calling telephones from a Skype account.  This way, the Skype users hold the control over whether or not to have a working phone number show up as Caller ID. Most who have Online Numbers want them used as Caller ID, but the users - and not Skype - get that level of control.  In my opinion, that's a good thing.
The surest way to see the current Caller ID settings for your Skype account and change them is to log into your account on the Skype web site (use the "account" link on the upper-right corner of the Skype web site).  When you log in, you will see the current settings, and the link to make changes.  If you have Online Numbers that can be used for Caller ID, you can select them.  Online Numbers in the USA and the UK are examples of the numbers that can be used as Caller ID from Skype, and numbers from Mexico and Australia can't be used as Caller ID.  You also have options to use different numbers as Caller ID for calls to telephones in those countries, and have a "default" number used for Caller ID anywhere else.  In my case, my default number for Caller ID is my US Online Number, and my UK Online Number is used as Caller ID for calls to the UK. 
Even with these settings properly configured, there are still occasions where your number (an Online Number, or a mobile number which has gone through the verification process with two SMS messages) will not appear on the Caller ID displays of the phones you call.  This is generally outside the control of Skype.  If you are using a number that is not a "local" number in the country that you are calling, it too may not show up on the Caller ID display.  Instead of posting on the community forums, using the Support link at the top of this page may be the better way to go.  You can go through the knowledge base trying to find a solution, and end up opening a support ticket with Skype.  If you have a subscription, you may be able to go to a live chat with Skype support. 
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Similar Messages

  • My Online number is not showing to the phone I am ...

    When I am calling to any other phone using skype, my online number is not showing in the CLI of that phone.
    But When I call to my Online number, I can receive calls in my skype.
    This is happening after I extended my Online number.

    nilaydiya wrote:
    When I am calling to any other phone using skype, my online number is not showing in the CLI of that phone.
    But When I call to my Online number, I can receive calls in my skype.
    This is happening after I extended my Online number.
    It is possible that the Caller ID settings got wiped out when you extended your Online Number.  This is, unfortunately, something other users have reported.  I'm sorry it happened to you. 
    To reset your Caller ID settings, log into your Skype account here on the Skype web site.  Use the "Account" link at the top of this page, and enter your Skype name and password.  Then you can access your Caller ID settings, and select your Online Number to - once again - be your Caller ID. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Online number is not showing up when I make a phon...

    I renewed my online number but it is not showing up on the poeple I calls caller id.

    Skype Customer Support doesn't monitor these community forums.  Other Skype users do.  Please keep that in mind, if you aren't getting answers to questions posted here.
    Getting back to the question of Caller ID, one way to turn on Caller ID is to log into your account on the Skype web site.  You should see a link to Caller ID Settings, which is also at:
    https://secure.skype.com/account/caller-id/settings
    If you have certain Skype Online Numbers, you can select those numbers.  Numbers from some countries are not permiited as Caller ID.  If you have multiple numbers, Skype can use different numbers on Caller ID when calling those countries.  There is even a way to add a mobile number for your Caller ID when calling from Skype.
    For me, I have online numbers in 4 countries (USA, Mexico, UK, Australia).  When I call from Skype, my default number for Caller ID is the USA number.  When calling the UK, my UK number shows up, and the USA number shows up for calls to any other place.
    Hope that helps.....
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Online Number Subscription not showing

    Hello, I already bought two subscriptions for an online number (each for three months), both products are delivered according to my purchase history, but I don't have the online number yet. I have checked account (web and skype) and cannot find anything anywhere. I am in Germany but this was already a week ago.

    iamthegongal wrote:
    Hello, I already bought two subscriptions for an online number (each for three months), both products are delivered according to my purchase history, but I don't have the online number yet. I have checked account (web and skype) and cannot find anything anywhere. I am in Germany but this was already a week ago.
    Depending on the location of the Online Numbers, some take more time to set up than others.  For example, in countries where there is a residency requirement (I think German Online Numbers fall into this category), the residency verification must be completed before the number is assigned.  For other Online Numbers, the assignment can be almost immediate. 
    You may want to log into your account here on the Skype web site using the "Account" link at the top of this page.  Then click on Online Number, to see if the numbers are listed there.  If not, you may want to contact customer service due to the length of time that has passed since you purchased the numbers. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • My Online Number Does Note Display When I Call Out...

    I have been told by people I call that their phones do not display my online #. They see Unknown Number or Number Available or Another # I do not recognize.
    This is a new problem for me. I have had the same online # for over a year.
    Thoughts?

    This so full of BS on Skypes part, I have to constantly come to my settings on this web site to reinactivate caller ID, it is the only place to do it, there is no setting on the app itself. First, why is the setting not being saved?  Who is turning it off? Why do I have to go this website to activate it and same with the voicemail message greeding? Should be done via app! 

  • Subscribed online number not showing up on Called ...

    Hi,  I recently extended my subscription for an online phone number on Skype.  Howevermy online number is not showing up on other people's phone when I call them.  Instead, they get a random number when I call them.  It used to work correctly before the extension.   Please recommend the proper procedure to have my online number displayed on other people's phone when I call them.  Thank you.

    mranderson314 wrote:
    Ever since I renewed my original US phone number it no longer shows up the same. While people can dial my US number and reach me. Yet if I call them my 310 US number shows up as a 661 area code or unknown caller, why is this? And can it be changed back to my original 310 number that appears when I call friends and family?
    If people on telephones are seeing what you describe when you are calling from Skype, you need to make sure your Caller ID settings have your Online Number used for Caller ID.  It is possible something changed the Caller ID settings.  If the Online Number expired and then you renewed it, the expiration probably turned off your Caller ID.  Caller ID is not enabled by default, allowing Skype users to make that choice.
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Online number does not appear as caller ID for out...

    I have a Skype Premium account and an Online Number based in Stockholm, Sweden.
    I have verified the Caller ID for my account is set for the Online Number starting with +468.
    When I call my mobile phone (Swedish mobile operator), the ID appears as "Unknown".
    When I call the Online Number from my mobile phone, the calling number is shown correctly.
    What could be wrong?

    jiang924 wrote:
    I have an online number for my skype account.  When I call others from skype, the online number does not appear on the receiving party's phone, instead the receiving party would see 0000123456
    Note that I can receive landland originated calls to the skype account's online number.
    Log into your Skype account here on the Skype web site, using the "Account" link at the top of this page.  Once you log in, you will see Caller ID settings.  If your number is from one of the countries whose numbers can be used as Caller ID (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US), you should be able to select it and save that for your Caller ID setting.  If your number is from some other country, it can't be used as Caller ID when calling phones from Skype - and you would need to use a mobile number (except those from Japan or Mexico) that has gone through the two-step SMS verification process from Skype.
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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    Try to restore your iphone via iTunes or update to ios6.1.2.
    If itunes gives an error with restoring (DFU/Recovery or just normal)
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    My online number is not displayed on my clients phone based in USA. I have tried calling on my mobile and a +4044, +3444.... numbers are displayed.
    This is really rediculus as you have already charged me for the service

    Pikartz wrote:
    My online number is not displayed on my clients phone based in USA. I have tried calling on my mobile and a +4044, +3444.... numbers are displayed.
    You didn't mention which country your Online Number was from.  Not all of Skype's Online Numbers can be used for Caller ID.  If it is from a country where its use as Caller ID is permitted (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US), you can set that up here on the Skype web site.  Click on the Account link at the top of this page, then log in with your Skype account name and password.  Once you get in, you should see Caller ID Settings along with a link to change that. 
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    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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    https ://www. youtube.com/watch?v=DKOvSHO6DZM A video of the challenge.

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