OnLine Number Ordering Not Working

Wanting to purchase a Skype Online Number, but after selecting Country (USA), and State (FL), area code drop-down list does not populate. I've tried using a different State, and same thing happens. FIX?

I am having the same problem here in Baja, MX. What the hell is going on? Anyone know?

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Our online number is not working when trying to ca...

Hej
Our online number is not working when trying to call from Telia mobile phones in denmark. I have checked with Telia in Denmark and they tell us that the problem is a "prefix" that is set wrong from SKYPE's side?
Could someone at skype please help get this fixed, as some of our customers can not call us.
Br.
Søren

Hi,
I have the pretty same problem: cannot receive calls from skype (internet) on my cell phone. I went to Telenor, but they said it has something to do with skype, not with them.
Skype staff !!! Help !

Skype Online Number is not working!!!!!!

Hello,
I've recently renewed my online number subscription and none of my friends of family can get hold of me. I'm really disappointed! My skype number is +1[edited for privacy]. This number does not work at all - can you please advise me asap - is it possible to change this number?
My purchase details are as follows:
Skype Name: afrikaallen
Product name: Online Number, 3 month subscription [edited for privacy]
Total amount: GBP11.50
Transaction date: Oct 24, 2012
Order number: [removed for privacy]
Order status: Delivered
I'm really dissatisfied!!
Hope this can be resolved soon.
Thanks,
A.M

Does anyone know how to complain to Skype? I paid $30 for a Skype number, which has never worked. Everytime people call me they are directed to a voice mail. And it's not because my Skype is not turned on. It is!! Just to make sure that the problem was not at the end of my callers, I did a little experiement and called my Skype number (after turning on the iphone skype app), but got the same result as others -- a voice mail recording. It is very frustrating because there is no recourse. Skype is taking us for a ride. It's a scam.

My Online number is not working

My online number is not displayed on my clients phone based in USA. I have tried calling on my mobile and a +4044, +3444.... numbers are displayed.
This is really rediculus as you have already charged me for the service

Pikartz wrote:
My online number is not displayed on my clients phone based in USA. I have tried calling on my mobile and a +4044, +3444.... numbers are displayed.
You didn't mention which country your Online Number was from. Not all of Skype's Online Numbers can be used for Caller ID. If it is from a country where its use as Caller ID is permitted (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US), you can set that up here on the Skype web site. Click on the Account link at the top of this page, then log in with your Skype account name and password. Once you get in, you should see Caller ID Settings along with a link to change that.
Even if you have your Caller ID number properly set in your Skype account, there are instances where that number won't show up on the phones you call. This is usually related to how the calls are patched into the telephone network, and would be beyond the control of Skype.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Online number still not working

I have an online number, but it doesnt work. (engaged noise when rung)
1st - i did all the things listed in the 'help' section regarding this problem-
didnt work
2nd - went on live chat and he told me to do the same thing and some other stuff.
Still didnt work, so he referred my case to main office and said someone would be in touch to fix it. This was last week and i still havent heard anything!
I need to use this number ASAP! Can someone please fix it?
My account is ' infinitywebsitestudio '
Thank you!

Hi Norman,
Same thing with me...
I was receiving the skype emails giving updates on the issue about the Online numbers in Brazil.
Then, I got an email on June 30 saying that we could try to keep the same number, but skype was opening a new line and my subscription would be transfered to that number. And also, I would be getting 2 additional months free for the inconvenience... The email was very confusing and there were no clear instructions on how to proceed. It is copied below:
"As you know, on May 4, Transit Telecom unilaterally decided to terminate its relationship withSkype...
We realize that you may prefer to keep the previous Skype Online Number you had through Transit Tele...
Well, what happened was that I got a new number and both (the old and the new) have been showing as active in my account. My subscription (recently renewed for 1 year) is linked to my old number, that does not work (always busy).
The new number, opened on the day that I have received the email above, has worked fine ever since, but is going to expire in 10 days and there is no indication that my subscription will be transfered from the old (not working) number to the new number (good one) when it expires...
I will not buy an extension for the new number since I've already gotten it for the old one... I just need my subscription linked to a number that actually works, which ever number it is...
Oh, and I tried changing the privacy settings to allow receiving calls from anyone... Didn't work !
I am looking forward to hearing back from you hopefully with a solution.
Thank you !

My Skype Online Number is not working

Bought a skype online number in UK last week, it works fine for two days then that's it, now it is telling callers " the person you are trying to reach is not available leave a message after the tone". Is this some kind of fraud or what. I tried calling the number while I am sitting in front of the PC sign on, still no show. I am highly disappointed, because the purpose of the number has been defeated. Skype is a bloody joke. May be I should just stick with the free services.

See this thread: http://community.skype.com/t5/Online-Number/Fact-Online-Numbers-Are-Broken/td-p/774814
In short, "yes it is some kind of fraud". If you paid with a credit card I suggest you file a dispute with the credit card company to get a refund, because trying to get a refund issued by Skype personnel for a service you paid for that they fail to provide is like pulling teeth. Since the only people you can actually contact are tech support folks in the Philippines who have no access to any of Skype's servers or cash flow, it's actually like trying to pull teeth from someone who doesn't even have any teeth.

My new online number does not work. it is always b...

Hello. I just purchased a skype online number today for the usa. paid and complete. however, when you dial it from the usa (or anywhere) you get a constant busy signal. why? how to make the on-line number work? this happens whether i am online or 'offline' skype status. thank you. harlowru

An Online Number is to receive calls. To make calls you need Credits or a subscription.
Please note: I do not respond to requests for help via Private Message.

Purchased online number is not working

I recently renewed a year subscription to my online number, but when I make calls the number is not showing up. It is showing up an either an unknown number or a 661 number. Also, I cannot receive calls either. This is extremely frustrating because I am from the USA, but I am currently living in another country and this is my sole communication to my family and friends in America. Can someone please assist me in alleviating this problem. Is there someone I can personally talk with from Skype over the phone, rather than this message board?

https ://www. youtube.com/watch?v=DKOvSHO6DZM A video of the challenge.

Online number is not working

Hi, I recently bought a 02081 London online number in Skype but for two days it has been the same problem. When I call the number it says there is a high demand for this number, try later. What can I do to fix this since I am expecting calls on this new number Adeel

Have you tried this.
First check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
If you found a post useful, please give Kudos. If it helped to fix your issue, mark it as a solution to help others.
Thank You!

Online number reactivating not working

Hi,
My Online number is expired and I try to reactivate but Im only getting white page with the word ARRAY on it. What could be the problem?

Come on Skype. Fix this now! It's been going on for over a week. Customers are contacting me via mail saying they can't contact me on my online number.

My order number does not work. when i sign in it says no orders. who do i speak to regarding this?

My order number does not work. When i sign in it just says no orders. How do i reach anyone to actually ask what is going on.

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Serial number does not work

i purchased CS2 online from amazon ... the serial number did not work... I then went to live chat and they guided me to a new number..
it does not work either... what can i do?????

Is it possible you had a previous install or demo on your disk?
In that case, try deleting these files:
/Library/Receipts/Shake4.1.pkg
/Library/Application Support/ProApps/Shake System ID
Then repair disk permissions using this:
/Applications/Utilities/Disk Utility
and try again.

Online number is not showing up in caller id

I live in the U.S. and my online number is not showing up when I call someone. Is there a way to fix this

unleashyourgeek wrote:
I am constantly having problems with clients not seeing my phone number when I call. Why is this happening? Your answer here was very short and not very specific as to how to resolve this. I have been fighting this for more than 2 months now but I keep paying for a number that people can't see when I call them.
I'm sorry I did not give an answer that met your level of specificity. The original poster did not post the number he/she was trying to call. This is also a worldwide forum mostly inhabited by Skype users along with some Skype employees who post from time to time. I'm not a Skype employee, just a user who makes use of many features of Skype to avoid paying more $$$ to the telephone companies.
When Skype users have Online Numbers, these numbers are not automatically used as Caller ID when calling telephones from a Skype account. This way, the Skype users hold the control over whether or not to have a working phone number show up as Caller ID. Most who have Online Numbers want them used as Caller ID, but the users - and not Skype - get that level of control. In my opinion, that's a good thing.
The surest way to see the current Caller ID settings for your Skype account and change them is to log into your account on the Skype web site (use the "account" link on the upper-right corner of the Skype web site). When you log in, you will see the current settings, and the link to make changes. If you have Online Numbers that can be used for Caller ID, you can select them. Online Numbers in the USA and the UK are examples of the numbers that can be used as Caller ID from Skype, and numbers from Mexico and Australia can't be used as Caller ID. You also have options to use different numbers as Caller ID for calls to telephones in those countries, and have a "default" number used for Caller ID anywhere else. In my case, my default number for Caller ID is my US Online Number, and my UK Online Number is used as Caller ID for calls to the UK.
Even with these settings properly configured, there are still occasions where your number (an Online Number, or a mobile number which has gone through the verification process with two SMS messages) will not appear on the Caller ID displays of the phones you call. This is generally outside the control of Skype. If you are using a number that is not a "local" number in the country that you are calling, it too may not show up on the Caller ID display. Instead of posting on the community forums, using the Support link at the top of this page may be the better way to go. You can go through the knowledge base trying to find a solution, and end up opening a support ticket with Skype. If you have a subscription, you may be able to go to a live chat with Skype support.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Very urgent -- Online no is not working

Top Urgent
My online no is not working. It says that this number is disconnected or no longer in service while all payments were made and received by Skype.

janetrunway wrote:
My online no is not working. It says that this number is disconnected or no longer in service while all payments were made and received by Skype.
Please file with Customer Support.
(NEVER post personal details on the Forum. This is a public internet site. Thank you).
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype number unreliable / not working?

I am using Skype on a Galaxy S3.
Ever since I signed up for a Skype number I have had people emailing me saying that they were unable to contact me on the Skype number that I gave them. This has become more frequent just recently and I have missed some important calls.
When I call my Skype number from a landline it's a bit hit and miss if a connection is made.... sometimes I get "number not recognised" response from the landline. People who have attempted to call me report similar isssue or sometimes that the number is continually busy and does not go to voicemail.
I called skype support yesterday via Live Chat and was talking to the support guy for 1h 20min and achieved nothing.... he blamed it on everything from my phone provider, internet provider, that my email account was overloaded etc etc ... I think the guy must have bored and was having a joke with me..... that or he was a complete and total utter ####### idiot.
I have attached a screen shot showing settings on my Skype account page.
Currently (23 Jan) my Skype number is not working at all... when I attempt to call from landline I
get the message "the numebr that you have dialled has not been recognised"
Anyone else having reliability issues with a Skype number? Unless I get the issue resolved I will be cancelling account as it is worthless to me in it's current working state.
One more question.... I managed it yesterday, but cannot find it tooday, but how **bleep** do you get to the link for Live Chat.... all i do is get directed to send email???
TX

Hi, Seismic99,
Please note the clause included in our Community Guidelines related to duplicate posting; duplicates have therefore been removed.
Please also see my colleague, NormanM, has posted, above, in response to your first post.
Here is a link to the instruction on how to contact Skype Customer Service:
https://support.skype.com/en/faq/FA10656/what-is-live-chat-support?
Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community (or offered only the Community as a contact method), please try again using a different web browser and - important - choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in the browser settings, this will also block reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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OnLine Number Ordering Not Working

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