Online Number, rates and payment

hi , i am from india.
when online number will be available in india ?
further as i am from india , what will be the call & sms charges for india itself and how can i make payment to get skype credit ? , though i cant see INR currency.

pofoener wrote:
if I register for an online number, do I get special rates for calling mobiles / landlines in the registered country?
Hello,
An Online # is for your contacts to call you.
You can't make calls from an Online #.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

I cannot pay for online number before and after it...

Hello! I've got problem with payment for online number already several days. I cannot make payment for this. And my online number became expired. And I cannot use it already. I still can't pay for this. I see this message already about week like: "
Oops, something went wrong...
We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.
Thank you.".
That's number is important for me. How I can solve this problem?
Thank you.

Same **bleep** problem here. How do I pay for a number that won't let me pay?? This is a business number!!

Inquiry To Cancel A Online Number Subscription and...

Hi,
I seem to also can not find anywhere to cancel an online number I have subscribed with you. Please assist my request ASAP. I have two numbers and would like to cancel 1 subscription with you.
Also on another note, I would like to cancel another subscription with you. Please disable and cancel my answering message service ASAP.
Regards
G

Hi,
Online Number cannot be cancelled.
It is not a recurring payment, so when it's about to expire, just do not extend it.
If it is a new order and you made a mistake for example, then you might try to request a refund from Skype Customer Service.
Please have a look at: https://support.skype.com/en/faq/FA297
I hope it helps
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Online number - difficulties and errors

Dear Sirs,
I'm using an online number in Skype network such as XX2-55-55. It is very similar to the number in one of the biggest airline companies in my country. As I think the company is also using Skype online number which is XX5-55-55. The problem I have is that when someone calls to that company usually is connected to my number. It's very frustrating and I do not know where should I send the alert and information about this. Please help because I'm sick of giving the people information every 15 minutes that the had connected to wrong number.
Some days ago I have asked the people to which number they're calling. They're calling to XX5-55-55 but are connected to me. Please help.

Hi, Bonniefaz, and welcome to the Community,
Please contact Skype Customer Service to enquire why your Skype Number is not working. We here in the Community do not have the tools to diagnose and resolve problems with Skype Numbers. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
A few notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Online number - paid and its nit working

I paid for my online number but this year its not working, the charge was last January and its still saying that its inactive. I have the copy of the invoice, I want to know what shoukd I do.

Hi, Bonniefaz, and welcome to the Community,
Please contact Skype Customer Service to enquire why your Skype Number is not working. We here in the Community do not have the tools to diagnose and resolve problems with Skype Numbers. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
A few notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Online Number Cancellation and Refund

I bought a three month subscription and an online number two days ago. I cannot use it for what I intended. I want a cancellation and refund. Who can I contact about this?

I bought a three month subscription and an online number two days ago. I cannot use it for what I intended. I want a cancellation and refund. Who can I contact about this?

Online number and "Brasil 400"

Please, somebody help! My online number does not accept incalls, the line is aways engaged! Nobody can call on my online number. And the 400 minutes from the package "Brasil 400" still are not available, but the money already was taken two days ago from my credit card!!!! What kind of service is that? Somebody please do something! It is not the first time that this happens!

Hi,
Having the same problem.
I found out that the ringtone on both my "skype incoming contacts" and "Incoming voicemail" have died. When I "reset to default" the sound is back. Only after I "saved", it goes back to dead. This might be a goed start to found out what's going on here.
Nic
skype name "Nicolestorms8"
Skype me so we can really talk!!!

I need to change the country and online number

I bought this online number yesterday, and just figured out that I shouldn't have set the country as the US. I desperately need to change the country. If not, there is no use for using this online number, and I'll have to cancel it.
And if I cancel it, can I get a refund of $18 I've payed for the number and my leftover credit? Please let me know ASAP ..

There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action

Online Number Subscription Extension and 50% Disco...

I currently have a UK online number. It will expire in Oct 2012. I noticed in my account that if I am on a subscription to call a landline or mobile phone in the UK, I am entitled to get 50% on an online number. Assuming if I were to extend my 1 year online number subscription, do I still get the 50% discount or it is for a new online number?
Solved!
Go to Solution.

Hi,
Basically as long as you have an active subscription on your account you will get a discount on Online Number purchase. It doesn't matter if you purchase a new number or extend your old number.
I was checking your account and I can see that you purchased Online Number just recently, if you wish you might be able to get a refund on Online Number order and purchase the same number again with a discount since right now you have a subscription.
Refund requests can be done as shown here: https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Charge twice for online number and it's not saying...

I paid for the online number twice and is trying to charge me again for it... I should have reactivated it already. What's going on??

Contact Adobe directly and see if they will accomodate you. Start Here If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.

Skype Online Number is not working!!!!!!

Hello,
I've recently renewed my online number subscription and none of my friends of family can get hold of me. I'm really disappointed! My skype number is +1[edited for privacy]. This number does not work at all - can you please advise me asap - is it possible to change this number?
My purchase details are as follows:
Skype Name: afrikaallen
Product name: Online Number, 3 month subscription [edited for privacy]
Total amount: GBP11.50
Transaction date: Oct 24, 2012
Order number: [removed for privacy]
Order status: Delivered
I'm really dissatisfied!!
Hope this can be resolved soon.
Thanks,
A.M

Does anyone know how to complain to Skype? I paid $30 for a Skype number, which has never worked. Everytime people call me they are directed to a voice mail. And it's not because my Skype is not turned on. It is!! Just to make sure that the problem was not at the end of my callers, I did a little experiement and called my Skype number (after turning on the iphone skype app), but got the same result as others -- a voice mail recording. It is very frustrating because there is no recourse. Skype is taking us for a ride. It's a scam.

Online number- WHERE IS IT? WHICH NUMBER I...

I paid my online number! and now what?????
WHERE IS MY ONLINE NUMBER?, WHICH NUMBER IS IT?
HOW DO I USE IT?,
SKYPE ONLY TOOK MY MONEY FROM MY ACCOUNT, but didn´t send me the number, I need it!
I don´t know what to do, and the menu of assistance is so confusing, don´´t know who to ask!
is there a customer service number? or customer service email? or something!!

Hi, Kitty ..., and welcome to the Community,
Your Skype Number will appear in your account settings where you manage subscriptions and call features. A Skype Number has only one purpose: to provide a real fixed line telephone number that people who do not use Skype can use to call you - and you receive their calls on Skype.
Below is a copy and paste of the instruction to contact Skype Customer Service directly via their secure portal. Hope this serves as a useful road map!
Regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through:
The Skype Support website
The Skype Community
The Heartbeat blog
Skype blogs
Email and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. You will be asked to sign on to the Skype website at this step.
Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry. Some information that might help with your problem is displayed. These are the FAQ articles pulled from the library for your review.
If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen. Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.
Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!)
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Help please with online number!

I ordered an online number yesterday and i had activated the called id and i had to call my job from that online number to activate my account with my job and i couldn't because the caller id was not working! i need help very quickly because i have a short time frame to do this call that i have to make from the online number and my job has to see that i am calling from that number!!! it said in my notification when i got the number that it was ready to use and that the caller id was on.....Please help as fast as you can!!! (i deactivated my number after it wasn't working because i didn't want to be charged $60 for something that i couldn't even use! but, i can reactivate it again if i can get it to work or if someone can help me!)
EDIT : title/message case changed.

Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
 Cheers, Tom

Get a online number page does not exist!

This is the 3rd time this is happening to me in about 2 weeks with no success. I go to the online number page and everything works fine. I can view my existing online numbers and so on. However when I click on the link get an online number because I want to sign up for another it says the page does not exist.
Hi, we couldn’t find this pageLooks like the page you were trying to visit doesn’t exist or has been deleted. If you got here by a link from skype.com then about the wrong or out of date link and we’ll fix it. Thanks.
Since we’re not sure what you were looking for then here’s a bunch of things you might find useful:

We are short on information. Settings may depend on your Mac OSX version, which we don't yet know. Please let us know the version, plus how you are sending/receiving mail: a mail client installed like Apple Mail, Ms Outlook, or Entourage; or by visiting a web site like yahoo, hotmail, or gmail.

Online number available in Brazil?

Hi,
Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them.
Extra info:
- I use Skype on Windows, Linux, Android
- Most of our calls are ±45 minutes
- We call twice a month, top.
Many thanks in advance.
With kind regards,
Roberto

Reus wrote:
Hi,
Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them.
Extra info:
- I use Skype on Windows, Linux, Android
- Most of our calls are ±45 minutes
- We call twice a month, top.
Many thanks in advance.
With kind regards,
Roberto
Reus wrote:
Hi,
Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them.
Extra info:
- I use Skype on Windows, Linux, Android
- Most of our calls are ±45 minutes
- We call twice a month, top.
Many thanks in advance.
With kind regards,
Roberto
Unfortunately, Skype does not offer Online Numbers from Brazil. You can see the list of countries where Skype has Online Numbers at the "Online Number" link at the bottom of this web page.
If you could get your family to use Skype in Brazil, then you could have free Skype calls, including one-on-one video calls, without having to use an Online Number or having them place international calls to reach you in Europe.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Online Number, rates and payment

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