Online Number Skype Premium

Is an online number included in Skype Premium or does it have to still be purchased?

Hi,
Skype Premium includes group video calling plus a calling subscription to a country of your choice, Online Number is a different service and needs to be purchased separately.
Skype manager is a tool for businesses that allows you to purchase Skype Credit centrally and then allocate services to different members of your Skype Manager.
You'll find more about the Online Numbers plus the available countries on the following page:
http://www.skype.com/intl/en-us/features/allfeatur​es/online-number

Similar Messages

  • Online Number + Skype credits/Subcription = Able t...

    Hi everyone,
    I'm new to Skype. I dont know if i have to get Skype credits/ a subscription after having an online number to make a call to landlines or mobiles OR I dont need to. Thanks!
    P/s: Will my online numbers be shown on my friend's mobile just like a normal call?
    Solved!
    Go to Solution.

    Hi,
    It depends on where and how much you will be calling, but in general here's  short guide:
    1) In order to call phone numbers you will need a calling subscription or Skype Credit.
    Subscription is better if you make lot of calls. You can find more info about the difference from: https://support.skype.com/en/faq/FA11096/How-is-a-subscription-different-to-Skype-Credit
    More info on how subscriptions work: https://support.skype.com/en/faq/FA10414/How-do-subscriptions-work
    2) For receiving calls from phones you will need an Online Number.
    More info on Online Numbers https://support.skype.com/en/faq/FA331/What-is-an-Online-Number
    Important: If you purchas a subscription first then you will get a discount on Online Number.
    If you can provide more detailed info then I can provide more detailed info
    1) Which country you wish to call?
    2) Are those only landline or also mobile numbers?
    3) From which country are you expecting incoming calls?
    etc
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Incoming online number / Skype-to-Skype connection...

    Whever I get an incoming call I frantically click on the green button but I can never connect.  I have divert to my mobile and the caller waits perhaps only three times in ten for the diverted call to connect.  Firstly that is costing me money and secondly I am missing calls from anything with a withheld number (which is usually someone trying to sell me something.
    I have no problem making outgoing calls.
    Any ideas and suggestions anyone please?
    I am running Windows 7 with 4Gb RAM.  I am using the computer's built-in speakers.
    Skype v.5.5.0.124

    Hi there, I have just registered for an online number and activated call forwarding but my problem is i cannot transfer calls to different users even though the option is available for me to add the number and transfer the call.
    When I transfer the call it just rings back to my own account number. Is there a solution to this? Suggestions and ideas please

  • Online Number Discount

    Hi, we are looking at purchasing Skype Premium and an online number. Looking at the prices the online number says that a subscription comes with a 50% discount for an online number, does that discount also come with Skype Premium?

    DSMChris wrote:
    does that discount also come with Skype Premium?
    Hello,
    If you purchase the 12-month "Premium" option you also receive an Unlimited free calls package to the country of your choice. This package entitles you to an Online # discount
    Details here:
    http://community.skype.com/t5/Online-Number/Skype-Online-s-Prices-and-Discounts/m-p/175740#M345
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Discount for online number available?

    Hello,
    I am thinking about purchasing a Skype online number for my UK business.
    At the moment, it says on Skypes website that there is a 50% discount for existing subscribers. I think this does not apply to me because this would be my first online number.
    But I remember that there was some offer a while ago where you were able to receive credit towards your other subscriptions when buying an online number.
    Can anybody please help and tell me what is the best and cheapest way to get the online number or if there are any promotions or discounts currently available , hidden on Skype's website??
    I apprciate your help!
    Marko

    Please take a look at this thread: http://community.skype.com/t5/Online-Number/Skype-Online-s-Prices-and-Discounts/td-p/175740
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Ask for online number

    Hi, I'm from Vietnam and I would like to buy the AUS online number just to receive the call only. Do i just need to pay the quarterly or yearly subcription fee only or I'm also charged when receiving any call from this skype online number. Thanks, Kevin

    Hi Kevin,
    You are not charged for calls when you recieve on skype from an 'online' number.
    skype calls may be recieved to your computer, laptops, any other device that you can download 'skype'.
    hope this helps .
    PBB

  • Online number issues - Ordering

    Hi,
    Just placed an order for an online number.. Durng the payment auth the page refreshed but I could not see an payment history. When I go back to the onlinenumber area I can see the number I choose and 3 orders pending against this. Please can you adivse on what to do... I don't wish to be charged 3 times for a single number.
    Kind Regards

    chacalito95 wrote:
    I recently bought the online number yesterday . For some reason i cannot recieve calls ? i gave my parents the number and they say it does not go through ? what can i do ?
    It sounds like a Privacy setting related to Online Numbers is blocking those calls.  When you purchase an Online Number, Skype does not automatically allow calls to that number to reach your Skype account.  Using the Skype program on a computer (not the apps on mobile phones or other devices), you can access the Privacy settings and change the setting for Online Numbers to allow calls from anywhere to come through.   When you make that change, please allow 5-10 minutes for the change to take effect.  Then it should work for you.
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Skype Premium Online Number

    Hello,
    I just purchased the Skype Premium.  Was I supposed to receive an Online Number?  Is it already included?  I never received the number if I was supposed to. 
    I have an assistant in the Philippines to make phone calls for me to the US. Should I use the Skype Manager for business instead of the Skype Premium?
    Thank You!

    Hi,
    Skype Premium includes group video calling plus a calling subscription to a country of your choice, Online Number is a different service and needs to be purchased separately.
    Skype manager is a tool for businesses that allows you to purchase Skype Credit centrally and then allocate services to different members of your Skype Manager.
    You'll find more about the Online Numbers plus the available countries on the following page:
    http://www.skype.com/intl/en-us/features/allfeatur​es/online-number

  • ONLINE number is TAKEN - WHERE'S SKYPE support?

    I paid 1 year subscription for a number that someone else is using. I set up my voicemail and it still rings at someone else's number. However, when I place a call that caller ID shows-up, but it does not help because IT DOES NOT WORK AS MY ONLINE NUMBER!
    I'd be happy to change the number, I just need some number to work ASAP! 
    No one has offered a solution or help so far. This forum is more like blind leading the blind and I can't reach anyone at SKYPE support. Seems like going premium is the only way to get support - but if I can't reach anyone at SKYPE now - I can only guess how easy it will be to cancel the recurring monthly premium subscription!  How do I contact support or account so I could at least concel and get my $60 returned if they can't fix this? Thanks!

    you need to go into your account, cancel your existing Online Number and then purchase another
    the fact that the existing number has apparently already been allocated to someone else, perhaps not even a Skype user, is NOT uncommon in the industry, so I wouldn't come down too hard on Skype
    note that canceling a Skype service normally just means NOT RENEWING IT, so to get the necessary refund you will need to contact Customer Support after you cancel, and provide the necessary details
    https://support.skype.com/support_selection
    note also that you would likely get better response if you were to have posted in the correct forum
    http://community.skype.com/t5/Payments-and-Billing/bd-p/Payments_billing
    Regards,
    Neil

  • How can I move an online number from one Skype acc...

    I managed to get an online number but bought it for the wrong Skype account - is there any way I can get it transferred across to a different Skype account?

    It's not possible to transfer products from one account to another. But you can request a refund and purchase a new number for the correct account.
    https://support.skype.com/en-gb/faq/FA297/How-do-I-request-a-refund

  • My Skype Online Number is not working

    Bought a skype online number in UK last week, it works fine for two days then that's it, now it is telling callers " the person you are trying to reach is not available leave a message after the tone". Is this some kind of fraud or what. I tried calling the number while I am sitting in front of the PC sign on, still no show. I am highly disappointed, because the purpose of the number has been defeated.  Skype is a bloody joke. May be I should just stick with the free services.

    See this thread: http://community.skype.com/t5/Online-Number/Fact-Online-Numbers-Are-Broken/td-p/774814
    In short, "yes it is some kind of fraud". If you paid with a credit card I suggest you file a dispute with the credit card company to get a refund, because trying to get a refund issued by Skype personnel for a service you paid for that they fail to provide is like pulling teeth. Since the only people you can actually contact are tech support folks in the Philippines who have no access to any of Skype's servers or cash flow, it's actually like trying to pull teeth from someone who doesn't even have any teeth.

  • Skype Online Number is not working!!!!!!

    Hello, 
    I've recently renewed my online number subscription and none of my friends of family can get hold of me. I'm really disappointed! My skype number is +1[edited for privacy]. This number does not work at all - can you please advise me asap - is it possible to change this number?
    My purchase details are as follows:
    Skype Name: afrikaallen
    Product name: Online Number, 3 month subscription [edited for privacy]
    Total amount: GBP11.50
    Transaction date: Oct 24, 2012
    Order number: [removed for privacy]
    Order status: Delivered
    I'm really dissatisfied!!
    Hope this can be resolved soon. 
    Thanks,
    A.M

    Does anyone know how to complain to Skype? I paid $30 for a Skype number, which has never worked. Everytime people call me they are directed to a voice mail. And it's not because my Skype is not turned on. It is!! Just to make sure that the problem was not at the end of my callers, I did a little experiement and called my Skype number (after turning on the iphone skype app), but got the same result as others -- a voice mail recording. It is very frustrating because there is no recourse. Skype is taking us for a ride. It's a scam.  

  • RE: Cannot use my skype online number have pay for...

    You should be able to start using your purchase immediately. However, in some cases, you may have to wait up to an hour for it to be activated. If you're still having problems, visit our help section. Have try to use my online number is not working have pay for one year my #is 229 515-4522 please i need help.

    Please contact customer Skype customer service: https://support.skype.com/support_selection

  • Skype Online number is always busy!

    Hi,
    To where I can complain (to Skype), that our Skype Online number is busy all time!
    Petu

    This fixed the issue for me. Thanks.
    Julisru wrote:
    s > Options
    Click the Privacy tab, then under Allow calls to my Online Number(s) from… selectanyone, and click Save.
    If the privacy settings were already configured like this, complete the two steps below to refresh the settings. 
    Go back to the Privacy tab by selecting Tools > Options and change the privacy settings to allow calls to Online Number(s) from phone numbers in my Contact list only and clickSave.
    Wait approximately 5 minutes then open the privacy settings once more and change the setting back to anyone and Save.
    Skype for Mac
    In Skype, go to Skype > Preferences > Privacy
    Under Receive calls to my Online Number from, select Anyone.
    If the privacy settings were already configured like this, complete the two steps below to refresh the settings.
    Go back to the Privacy tab by selecting Skype > Preferences > Privacy and change the privacy settings to allow calls to your Online Number from Only people in my contact list
    Wait approximately 5 minutes then open the privacy settings once more and change the setting back to Anyone.

  • More than One Skype Online Number

    I have a US online number and wanted to know if I can set up an Australian online number on the same skype account?

    geleotec wrote:
    I have a US online number and wanted to know if I can set up an Australian online number on the same skype account?
    Yes, you can add an Australian Online Number to your Skype account.  You can add up to 10 Online Numbers on a single Skype account.  I have numbers from the USA and Australia, along with two other places (Mexico and the UK). 
    Note that if you want to handle calls to the Australian number differently than calls to your US number (i.e., use different settings if forwarding calls from each Online Number), you would want to establish a second Skype account and put the Australian number there.  Otherwise, if you are happy to use the same call-forwarding settings for both numbers, you can do that with your existing account.  Just log into your account on the Skype web site, go to the section for Skype (Online) Numbers, and purchase the Australian number. 
    For Australia, numbers are available for Canberra, the mainland state capitals, and other areas outside the capitals of the 3 eastern states (Queensland, New South Wales, and Victoria).  Numbers are currently unavailable for Tasmania, the Northern Territory, and other areas outside Adelaide in South Australia and Perth in Western Australia.  Numbers would be considered landline numbers, and use the landline area codes for those locations - 03 xxxx xxxx in Melbourne, 02 xxxx xxxx in Sydney, etc.
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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