Online purchase/exchange in store

I bought the dark gray iPad mini smart cover online with my order. Can I go to the apple store closer to me and exchange it there?

Yes. Just print your invoice or show it to them in-store on your device.

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I want to have full invoice for the order I online purchased in Apple store.

Hi Apple Support,
I want to have full invoice for the order (W290638416) I online purchased in Apple store it is necessary support document for the corporate.
Could you issue the full invoice and then send it as attachment to email address
<Edited By Host>
Please support ASAP.
Regards,
Train1
<Edited By Host>

Apple support is not here. These are user-to-user forums. You will need to call the Apple Store from which you made the purchase and ask them for assistance.
Regards.

My online purchase of IMac is scheduled for delivery to apple store for pickup tomorrow . Do I need an appt . on the day of pick up to bring in my old desk top computer to transfer and set up new IMac?

My online purchase of new 21.5 IMac is scheduled for delivery to apple store for pickup tomorrow . I have purchased Apple one to one care. Do I need to schedule an appointment with apple genius on the day of pick up to bring in my old desk top computer to transfer and set up new IMac?

Usually I would think so.
Note, if your old Mac or any of your old applications are pre-2006, see this tip.
https://discussions.apple.com/docs/DOC-2295
Otherwise the transfer may not be as smooth as you desire.

I purchased my macbook pro 2nd hand and then purchased Lion online thru the apple store and today when I tried to update some of the software I got the message that it was corrupt. Can anyone help me?

I purchased my macbook pro 2nd hand and then purchased Lion online thru the apple store and today when I tried to update some of the software I got the message that it was corrupt. Can anyone help me?

Did the message say what was corrupt. It is not clear from your description of "...it was corrupt" what "it" is. Sounds like the download of Lion was corrupt. Download it again. Downloaded files sometimes get corrupted due to network connection glitches or interruptions.

How do i know if i get a student discount from the online purchase of logic pro

I want to buy Logic Pro, but I can't find it in any apple store in my town, so I'm gonna buy it online. I live in Prague, I came here as an exchange student, originally I live in Turkey. I want to know how to get a discount from the online purchase, I couldn't find it in the website so I would be really glad if you guys helped me!
Thank you!

hello Michek :
not sure you can get "student discount" for this app. you will have to ask more detail from your Apple representative.
when you click/ order some merchandise from the Apple store (https://store.apple.com), there's link at bottom of page (like "Apple Store US," "Education Store," "Business," or "Government Store"). you click on the [Education Store] & in the prompt you enter the name of your university/school. but Logic Pro is not purchased here.
you have to purchase Logic Pro from the App Store... and APP store doesn't have [Education Store] link. so your Apple representative in Prague may have a different way to complete this. or Apple World Wide.

I bought a ipad mini online from the apple store. His battery doesn't last more than 6h. I return it back to them they send me a new one, but the problem is same. Battery doesn't last more than 5-6h!

I have purchased a iPad mini online from the Apple store. Since day one I had 2 issues with it. First is that the battery life doesn't last more than 5-6h active usage, and the second one is with the wi-fi. It works properly but after I leave it for a while in sleep mode and try to reuse it, it doesn't want to open a web page or app store or mail (anything connected with the internet search) but it shows that is properly connected with my home network. So I have to turn off the wi-fi connection and turn it on again so it start to work properly. After couple off days this becomed very annoying so I contacted the support via phone and they gave me instructions for return it and that I'll receive a new one without aditional fee. I get the second device in the predicted time but again I have the same issues with the wi-fi and battery life. I will be pleased if someone from the Apple expert team explaine to me what should I do, because I dont find it for normal what is happening. On the Apple official site under the specifications for iPad mini it says that the battery lasts for at least 10h and the wi-fi problem isn't mentioned anywhere. Thanks in advance.

This is a user to user forum. No one here is an employee or representative of Apple.
If you want someone from Apple to explain what you should do make an appointment at an Apple store if there is one near you and take your iPad there and talk to Apple. If no Apple store is close enough then call Apple to find out what your alternatives are. There is a Contact Info link at the bottom of every page in this forum.

Unable to initialize the Microsoft Exchange Information Store service because the clocks on the client and on the server machine are skewed

Each time I restart this exchange server, the Information Store and System Attendant don't start. If It try to manually start the services, I get the follow errors:
Event ID 5003:
Unable to initialize the Microsoft Exchange Information Store service because the clocks on the client and on the server machine are skewed. This may be caused by a time change either in the client or the server machine, and may require a reboot of that machine. Other than that, verify that your domain is properly configured and is currently online.
Event ID 1005:
Unexpected error The clocks on the client and server machines are skewed. ID no: 80090324 Microsoft Exchange System Attendant occurred.
The clocks on the domain controllers and the exchange server are set to the same time zones. As well, all three clocks are in sync down to the second. Any ideas on what's causing this and how to fix it?

Run this Command from the Exchange Server
Net time \\ADServerName /Set
and confirm the action,
and then you need to restart the service
Microsoft Exchange Active Directory Topology Service
and confirm you are not getting the Error 4001 in the event Viewer.
Thank you, it resolved my issue after being sweating looking for solution.
How can I prevent this from happening? I cannot restart services on each server reboot nor lose 5 years of my life!!!
Sokratis Laskaridis MCP, MCTS, MCITP, Small Business Specialist Netapp ASAP, Symantec STS

HT1918 how to use debit card for purchase in itunes store?

i want to use debit card to purchase in itunes store and App store. How to change my account information using debit card?

Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
Regards.

"online purchase for an iPhone 4s" should say "Some may purchase an iPhone online"

Apple says "online purchase for an iPhone 4s" it should say "Some may purchase an iPhone online" at the end of filling out the forms it informs me that I have to visit an Apple retail store -- not going to travel 150+ miles to get to an Apple store -- Sales reps via phone can not help.. AT&T says nothing is wrong with my eligibility. They say it is on Apple's end.

The warranty is valid only in the country in which it was originally intended for sale by Apple. The only exception is the EU, where the warranty is valid anywhere in the EU (as long as the phone was originally meant for sale there).

I can not purchase from app store with my macbook air, I can not purchase from app store with my macbook air

I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
HELP!
thank you for your time
Chris

The old owner needs to go to Apple's website to "edit your Support Profile" to delete ownership registration of your product(s).
You then register your "new" device, also online. Once the old owner has deleted ownership, the serial number is freed for a user (new owner-you) to add it. You should obtain/have an Apple ID first.
On your computer, in the App Store Application, sign-out the old account. Create a new account (or sign in your account - your Apple ID).

HT1933 What if the recipient of an online purchased iTunes card says they did not receive it?

How do I get an online purchased iTunes card relisted if recipient didnt get it.

Hi cassandra237,
Thanks for visiting Apple Support Communities.
You may want to report the issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

HT3702 i recently made a download purchase for "numbers" online and the price quoted was for usd9.99 but my credit card company says that i have made an online purchase for usd39.98. How do I make a payment dispute on this purchase.?

i recently made a download purchase for "numbers" online and the price quoted was for usd9.99 but my credit card company says that i have made an online purchase for usd39.98. How do I make a payment dispute on this purchase.?

There was a mistake with your purchase. Contact with the iTunes Store support to get a refund > http://www.apple.com/support/itunes/contact

Trace the device that made online purchase

Hi everyone.
Few years back, I had bought an Ipad and I had set my apple_id along with my credit card information in this Ipad. Few months before I gave this Ipad to a friend and the serious mistake I made was I did not delete my apple_id and credit card information. The following month I was very surprised to see in-app purchases made through my credit card. I checked my email and found that someone found the bill summary of online purchases made mostly throught online games such as candycrush, racing games, etc. I thought my friend made these purchases and confronted her but she said that she never made these purchases. And in the bill summary I can only see the apple_id, app name, company name and the purchase amount. I want to know if I can somehow know the device personal information that made these online purchase (such as device serial number, imie no, iccid, etc) so that I can confirm if the purchases were made from that very ipad or someone else has hacked by apple id.

You can't find out what device made the purchase, that isn't stored anywhere that you have access to.
If you haven't already done so then you should change your account's password e.g. by logging into it via the Store > View Account menu option on your computer's iTunes, logging in via the 'manage your apple id' button on http://appleid.apple.com, or tapping on your id in Settings > iTunes & App Store on an iOS device.
When you gave the iPad to your friend did you log out of your account on it and remove all of your content from it ? Any apps that you left installed on the iPad will have remained tied to your account, so only your account would have been able to do in-app purchases in them - unless your friend delated the apps and downloaded them on their own account.
If you didn't make the purchases then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can you return a case you bought online through the Verizon store?

How can you return a case you bought online through the Verizon store?

JohnNehila,
I am sorry you didn't like your case, but if it was purchased online (our website) you can definitely return it at your local store location. Just be sure to bring in your receipt and packaging that may have came with the accessory.
KarenC_VZW
Follow us on Twitter @VZWSupport

Error while installing exchange2007 : Unable to initialize the Microsoft Exchange Information Store service. Failed to find the

Hi,
I am trying fresh install of exchange2007, everything gone well but, finally it thrown a error saying :
Unable to initialize the Microsoft Exchange Information Store service. Failed to find the working directory parameter from the registry - Error 0x80004005.
the installation log says
6/5/2007 3:14:05 PM] [1] Processing component 'Mailbox Service Control (Last)' (Starting mailbox services).
[6/5/2007 3:14:05 PM] [1] Executing 'start-SetupService -ServiceName MSExchangeIS -MaximumWaitTime "unlimited"', handleError = False
[6/5/2007 3:14:05 PM] [2] Launching sub-task '$error.Clear(); start-SetupService -ServiceName MSExchangeIS -MaximumWaitTime "unlimited"'.
[6/5/2007 3:14:05 PM] [2] Beginning processing.
[6/5/2007 3:14:05 PM] [2] The maximum wait for the operation is set to 'unlimited'.
[6/5/2007 3:14:05 PM] [2] Service checkpoint has progressed. Previous checkpoint='0' - Current checkpoint='1'.
[6/5/2007 3:14:05 PM] [2] Will wait '10000' milliseconds for the service 'MSExchangeIS' to reach status 'Running'.
[6/5/2007 3:14:15 PM] [2] Service 'MSExchangeIS' failed to reach status 'Running' on this server after waiting for '10000' milliseconds.
[6/5/2007 3:14:15 PM] [2] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [2] [ERROR] Unexpected Error
[6/5/2007 3:14:15 PM] [2] [ERROR] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [2] Ending processing.
[6/5/2007 3:14:15 PM] [1] The following 1 error(s) occurred during task execution:
[6/5/2007 3:14:15 PM] [1] 0. ErrorRecord: Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [1] 0. ErrorRecord: Microsoft.Exchange.Configuration.Tasks.ServiceFailedToStartException: Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [1] [ERROR] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [1] Setup is halting task execution because of one or more errors in a critical task.
[6/5/2007 3:14:15 PM] [1] Finished executing component tasks.
[6/5/2007 3:14:15 PM] [1] Ending processing.
[6/5/2007 3:14:18 PM] [0] End of Setup
[6/5/2007 3:14:18 PM] [0] **********************************************
this I am trying on my test system please help me out in resolving the issue
thanks in advance,

Gary,
Open Registry Editor.
In Registry Editor, navigate to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
Create the following value (REG_SZ): Working Directory and give it a value that points to the new database folder.
Make sure you back up the registry before you do any changes on it.
Raj

Online purchase/exchange in store

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