Online Repair Support Services Down???

My iPod nano screen just went blank on me yesterday.
I tried requesting repair services online for my defective iPod nano. However, the support services are down after the page about the "Five Rs". Alas, my warranty is due to expire tomorrow. I need to fill in this form now!

Ooops.... I didn't mean to say warranty.
Within 180 days, no shipping and handling fee will be charged for defective products ($30... pretty hefty). Today is my last day.
The farthest I have gotten is "Troubleshoot and Identify Your iPod's Issue". By pressing continue, I get a "We're sorry, the transaction cannot be completed at this time. Please try again later or contact us."

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    4 com.apple.AECore 0x0007e4b0 aecore::CConditionalMutex::lockWhenValueSet(int) + 32
    5 ...apple.compressor.StompTypes 0x006ea288 aecore::CConcurrentQueue<unsigned int>::lock(aecore::CConcurrentQueue<unsigned int>::lockStates, double) + 236
    6 ...apple.compressor.StompTypes 0x006e35f5 stomp::CVideoDecodeThread::runOnce() + 93
    7 com.apple.AECore 0x00081382 aecore::CThread::runThread() + 34
    8 com.apple.AECore 0x0007f319 threadProc(void*) + 17
    9 libSystem.B.dylib 0x93a4cf39 pthreadstart + 345
    10 libSystem.B.dylib 0x93a4cdbe thread_start + 34
    Thread 6 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x9512cbdd ecx: 0x00000002 edx: 0xb02976bc
    edi: 0x000020b3 esi: 0x000008dc ebp: 0xb0297638 esp: 0xb0297620
    ss: 0x0000001f efl: 0x00010246 eip: 0x9512cc40 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0x000008e1
    Binary Images:
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    0x993c8000 - 0x99406fe7 com.apple.MediaKit 10.0 (472) <8B1C89AF-6A2A-8D01-D723-22A4DBEA7760> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x99407000 - 0x9942dfff com.apple.DictionaryServices 1.1 (1.1) <07694B30-56A9-5C98-B8BC-DA0628715FA8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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