Online Skype Number

When calling from my Skype number to an outside number, my skype number appears on my friends caller ID, as a totally diffferent number, or unkown.  This has only started to happen in the last three months. Also I've had the same number for several years. Why is this and can you fix this issue.

Hi, grandmom35, and welcome to the Community,
You ought to be able to cancel the On-Line Number within your account; if not, please contact Skype Customer Service for assistance.  Here is a link to the instruction on how to reach Customer Service: contact customer service   Please skip through Step 2 of the instruction and proceed to Step 3, Continue Support Request.
Best regards,
Elaine
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    Hello martm81
    Apologies for this mix-up. Please contact Customer Support and let them know your assigned Skype Number is an existing number, so they can cancel your subscription and remove it from the database. 
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?
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    Hi
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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
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    teseotur wrote:
    Hi,
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    Please help.
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    Please assist.
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    Please see this to contact customer support: https://support.skype.com/en/faq/FA1170/How-can-I-?contact-Skype-Customer-Service
    In some cases, you may also be able to live chat with customer support here as well: http://support.skype.com/en/support_selection
    About Me You can also use a IP Camera as your camera for Skype video Example Instructions

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    To whom it may concern:
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    Hi, Mike,
    Thanks for posting back and for clarifying.  Please contact Skype Customer Service  to request your current Skype Number be tested and diagnosed.  If the issue cannot be resolved, please request a refund of your current subscription.  Unfortunately, you would then need to start a new Skype Number subscription.
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    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Skype Number subscription

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    kampie123 wrote:
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    As well as the new download you will need the new serial number. You cannot use your original serial number.
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  • How much is a Skype online phone number in Austral...

    The Skype website would have to be one of the most frustrating websites ever. It's a simple question. You have a product - what would it cost me to buy it?
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    Hi, travelmate, and welcome to the Community,
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    Skype number
    http://community.skype.com/t5/Skype-Number/Skype-Numbers-Prices-and-Discounts/td-p/175740
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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Buying a Skype online phone number

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    PhoneJacki wrote:
    I have an older version of MacOS X version 10.4.11 and my system won't upgrade. I have a US/Canada 2.99 mo subscription and I have no problems making outbound calls. I want to purchase an online phone number so people can call me. Do I have to purchase $60 credit BEFORE I have this option? As I have previously designated and clicked on the "ONLINE PHONE NUMBER" option - it takes me to the country, then the state, and then it just stops without going any further with subscription plans. CAN YOU HELP ME as nothing seems to work and I've spent several days trying - I think maybe my older version of Skype maybe the problem ...
    If you are planning on using Skype Credit, you should purchase the credit before going through the process to purchase the Online Number.  Otherwise, you can use some other form of payment - credit card, PayPal, etc. - for the purchase. 
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    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • One online phone number 2 x skype accounts

    Hi there,
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    My online number disappeared last week. what happened?? 
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  • Skype Number, credit and forwarding when online

    Hi all,
    I have a few questions relating to the Skype Number, which I recently bought.
    The main purpose for me using the Skype number is to receive business calls and have them forwarded to my mobile. I have a small business, and want to appear as if I had a landline number.
    Here are my queries:
    1) Can I have call forwarding on at all times, even if I am logged in to Skype?
    2) Does it cost to forward calls to my mobile?
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    Fabrizio 
    Solved!
    Go to Solution.

    TheBizio wrote:
    Hi all,
    I have a few questions relating to the Skype Number, which I recently bought.
    The main purpose for me using the Skype number is to receive business calls and have them forwarded to my mobile. I have a small business, and want to appear as if I had a landline number.
    Here are my queries:
    1) Can I have call forwarding on at all times, even if I am logged in to Skype?
    2) Does it cost to forward calls to my mobile?
    3) If so, is there a specific plan I can get to pay a flat rate?
    Cheers,
    Fabrizio 
    1) Can I have call forwarding on at all times, even if I am logged in to Skype?
    - If you have set-up call forwarding in Skype, call forwarding status will be set when you're offline in Skype. Calls can also be forwarded when you're online if the call was not answered after a number of rings.
    2) Does it cost to forward calls to my mobile?
    - If you use Skype Credit as a payment method, the forwarded calls will be charged at the Skype’s great pay per minute rates. For example, if you forward your incoming Skype calls to a mobile number in the United States, you’ll be charged exactly what it costs to call a mobile in the United States from Skype.
    3) If so, is there a specific plan I can get to pay a flat rate?
    - You can also purchase a subscription for calls to a country where you want to receive the forwarded calls. For example, if you want your incoming Skype calls to be forwarded to a number in the United States, simply choose a subscription covering calls to the United States.
    No matter which payment method you prefer, the person who’s calling you on Skype will still call you for free.
    Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
    If you found my post useful, please give "Kudos".
    If it helped to answer your problem/question, please mark it as "Accepted Solution" so other people can find it easily.

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